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Hallmark Inn

Midland Road, Derby DE1 2SL, England (Formerly European Inn)
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262 Reviews from our TripAdvisor Community

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Traveler rating
    58
    118
    57
    7
    22
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43
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48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (262)
  • Mar-May only
    (69)
  • Jun-Aug only
    (81)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (48)
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Auckland, New Zealand
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good value hotel, clean and comfortable. It was great location as I was here to visit family and friends in midlands, traveling by train. It was quite noisy at night with drunks in the carpark area but this may have been an isolated event. I would definitely stay here again.

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Level Contributor
5 reviews
3 of 5 stars Reviewed 3 days ago NEW

The hotel ok. I had a double room on the second floor. It was comfy with everything you need. Staff are nice except for one younger girl. The location is fantastic. Breakfast is overpriced as it is awful but starbucks nearby. Would book again.

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Do not park in this car park if you want your car to be safe, 4 cars were done over the night we stayed, all because the secure gate wasn't locked as it should have been. The staff didn't seem to care, we were given little help!! And have received noting but attitude from whoever it was that dealt with... More 

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Travelers are raving about these Derby hotels

Dudley, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

stayed here for one night (july 17 ) never again. bed was very hard and uncomfortable, room was like a green house, if you opened a window youhad the smell of the smokers from out side ,doors banging and people shouting til nearly 3 am , think we had about a few hours sleep- half hour at a time we... More 

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DCroasdale, Manager at Hallmark Inn, responded to this review

Dear Trip Advisor Reviewer, I am sorry to hear that you didnt get a good nights sleep, we do have nights porters on duty who do patrol the corridors 3 times during the night, you didnt say if you had rang to reception to report any noise as this would of been dealt with, as from noise in the street... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Decided to get a bit of toast and scrambled egg before heading off to work. Told by restaurant staff it would be £7.45 as it was a fixed "breakfast price" hardly a breakfast. Should have asked first if the food was individually priced. Suitably annoyed and under impressed by the eggs I went to pay. By some wonderful feat the... More 

Was this review helpful? Yes 1
DCroasdale, Manager at Hallmark Inn, responded to this review

Dear Trip Advisor Reviewer, I am sorry to learn that you think our breakfast is expensive, when guests book a room only rate they are asked at check in if they would like breakfast at a cheaper rate of £7.45, but if guests have not pre paid then on the morning it is £9.99 for breakfast which is all self... More 

London, United Kingdom
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 night, room was clean, bed was not that comfortable, we have stayed at xgu. 7 inn hotels in reading, sheffield whch were much comfier memory foam beds. Location is ok, about a 15 minute walk to the town centre. On the plus side, the room did have a bath and well replenished coffee and tea.

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DCroasdale, Manager at Hallmark Inn, responded to this review

Dear Trip Advisor Reviewer, Thank you for the great 4 star review, we are looking at getting a thick mattress protector for all our beds in the near future so hopefully this will make all the beds more comfortable, I look forward to seeing you again when you are next in the area Thank you More 

Lowestoft, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

Booked a two night stay at Hallmark Inn, Derby as we had plans in the local area. Read a few reviews beforehand and decided this looked like a good option, and at a price of just £80 for two nights for the two of us, it seemed perfect for us. Very easy to find hotel and ample parking,checked in at... More 

Was this review helpful? Yes
DCroasdale, Manager at Hallmark Inn, responded to this review

Dear Trip Advisor reviewer, Thank you for the great 4 star review, i am pleased you enjoyed your stay and hope to see you again when you are next in the area Thank you More 

Girvan, Scotland, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Whilst planning a family trip to Alton towers we booked two family rooms at the Hallmark inn. Rooms were clean, beds were comfy and only a short walk to restaurants and shops. Only a 20 minute drive to Alton towers, so this was ideal for us. Rooms were quite warm, however we were supplied with a fan from reception.

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DCroasdale, Manager at Hallmark Inn, responded to this review

Dear Trip advisor reviewer, thank you for the great 4 star review, i hope to see you again when you are next in the area thank you More 

Durham, United Kingdom
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This budget hotel is a great place to stay for a short getaway break. It shouldn’t be confused with the more premium 'Hallmark Derby' which is located opposite. My girlfriend and I had a very pleasant two-night stay here while we stayed in the city to visit Alton Towers and Derby. It is a very short walk away from the... More 

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DCroasdale, Manager at Hallmark Inn, responded to this review

Dear Trip Advisor reviewer, thank you for the great 4 star review, i am pleased that you enjoyed your stay and hope to see you again when you are next in the area thank you More 

Manchester, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 22, 2015

Stayed at this hotel friday to sunday with my wife, daughter and her husband. we found the staff needed lessons on how to smile. The room we had were in need of a deep clean we had dust on top of the headboard the pictures were also dusty carpet was messsy and the window would not open unless you stood... More 

Was this review helpful? Yes
DCroasdale, General Manager at Hallmark Inn, responded to this review

Thanks for taking the time to leave a review, I am sorry if you did not enjoy your stay with us, our aim is always that our guest have a great experience with us. We do always have a duty manager on duty and I am sure we would have been able to resolve any issues. More 

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