I booked the hotel room through the website speedbreaks. I requested three things (1) to check in earlier than 2pm ( 2) quite room ( 3) upper level, I didnt want to be on the ground floor. All my requests were granted and I was very pleased with my room. I had room facing the back of the hotel overlooking... more

after reading the reviews on here, i was pleasantly surprised by the hotel. i booked 2 nights via aboutbritain.com worked out at £120 for both nights in an executive double, so not much different to a travelodge. we was in room 124 which was a standerd sized room looked freshly decorated, it was towards the rear of the hotel so... more

The website makes it appear to be a nice contemporary hotel and certainly when you arrive at reception it has this feel. However, step one foot towards the accomodation block and you're transported into the shell of a 1970's Travelodge. They've 'refurbed' it by painting and adding some light fittings from Habitat which at first glance give a relatively good... more

I booked the Stuart hotel as part of a Alton Towers package on lastminute.com for my husbands birthday. Was excited about the booking until I read the reviews and tried to cancel it but seeing as I only had a Best Western as an alternative I thought I might as well give it a try as it looked nicer on... more

Having read reviews on this Hotel, I was quite worried abount what I might find. I had not shared my worry with my wife and waited until we arrived to judge for myself. I have to say, I was quite pleasantly surprised. I had booked an executive double, room only. Yes, the corridors were narrow and the bedroom and bathroom... more

For my 30th Birthday myself and 5 friends booked to go to Alton Towers, then 3 x twin rooms at The Stuart. Firstly I called the hotel directly and was quoted a price of £85 for a superior room on room only basis, I checked a few websites and saw that for £74 I could get an executive twin including... more

After seeing the hotel website I had such high expectations of this hotel. If I hadnt have got my room through Lastminute top secret and only paid £53 I would have been asking for my money back. Ok well where do I start. I have stayed in many hotels over the years and have even worked in the hotel industry... more

I booked my wedding reception here and the wedding event staff were great. Especially Mary. The problems started when Mary went home!! at around 8pm The evening staff including the general manger were rude, insensitive, uncooperative and totally unprofessional. I would NEVER recommend this hotel to anyone ever!! The stress they put me through on my wedding night can never... more

This was probably the smallest hotel room I have ever experienced, and I was upgraded to a double room at no cost. There is no lift, and as others have said, the stairs and hallways are quite small. It is as if a standard hotel had been shrunk by 50%. I was appalled at the 11.95 GBP breakfast price ...... more