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All 30 Derby hotels

BEST WESTERN The Stuart Hotel

4.0 of 5 Hotel   |   119 London Road, Derby DE1 2QR, England (Formerly The Stuart Hotel)
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Ranked #24 of 30 hotels in Derby
A recent review
4 of 5 stars reviewed 1 week ago
ItalyLover129 Hampshire UK
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619 people have reviewed this hotel

Traveler rating
    98
    164
    133
    102
    122
See reviews for
57
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
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  • Portuguese first
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English first
Bristol, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel (loosely named, I've been to better £5 hostels) on business for 2 nights in July. I couldn't wait to leave. It's lack of elevators, poor layout and oven like corridors are not the making for a comfortable arrival. As well as no wi-fi in the rooms and dingy "lounge/bar", the food was disgusting. Apparently the... More

Was this review helpful? Yes
StuartSales, Manager at BEST WESTERN The Stuart Hotel, responded to this review

Thank you for your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. With... More

Hampshire UK
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at this hotel last weekend and found it to be a clean and convenient hotel. It is 5 minutes walking distance from Derby town centre and it is located down a quiet road. I would definitely stay here again.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
StuartSales, Manager at BEST WESTERN The Stuart Hotel, responded to this review

Thank you for our feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back... More

Leicester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I found that the single rooms here a bit small & compact Try a book a twin/double room Very good car parking available at no cost Not located in a good part of Derby Centre 12 minutes walk to & from the train station 30 minutes walk to & from City Centre 45 minutes walk tp Pride Park home of... More

Was this review helpful? Yes
StuartSales, Manager at BEST WESTERN The Stuart Hotel, responded to this review

Thank you for our feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back... More

Manchester, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

We checked into this hotel at 10.30pm, having missed a train home thanks to a delayed flight and Skylink bus from East Midlands Airport. The check-in process was rapid and the rooms were clean and pleasant. We also managed to secure a room for £59 which is good value for a four star hotel on a weeknight, but those are... More

Was this review helpful? Yes
StuartSales, Manager at BEST WESTERN The Stuart Hotel, responded to this review

Thank you for your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Please... More

Liverpool, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What I great stay staff so nice stayed some time ago and it was hell let loose but had to stay again omg what a difference saw what I believe to be a new manager there seems to have given it a new lease of life staff smilling and what is nice radio on at breakfast and how nice to... More

Was this review helpful? Yes 3
StuartSales, Manager at BEST WESTERN The Stuart Hotel, responded to this review

Thank you for our feedback regarding your recent stay at our property. I am delighted to hear that you enjoyed your recent stay with us and have noticed all of the improvements in which have been set in place here at the hotel. Nigel would also like to pass on his sincere thanks to you for mentioning him in your... More

Leca da Palmeira, Portugal
2 reviews
1 of 5 stars Reviewed 2 weeks ago

No wifi, terrible rooms, great staff though... Really friendly and almost ashamed of the hotel itself. I was there while the managers and administrators were there and those people looked like mafia bosses... Stay away from this hotel...

Was this review helpful? Yes
StuartSales, Manager at BEST WESTERN The Stuart Hotel, responded to this review

Thank you for your feedback regarding your recent stay at our property. I am so sorry to hear that you didn't enjoy your recent stay with us. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This place didn't leave a strong impression, good or bad. I will say it had its pros and cons. Overall I wouldn't intentionally avoid this place but if there seems to be better options available, you might want to go for it. I arrived with 7 members of my family, two adults and three children in one room and two... More

Was this review helpful? Yes 1
StuartSales, Manager at BEST WESTERN The Stuart Hotel, responded to this review

Thank you for your feedback regarding your recent stay at our property. I would like to let you know that your comments have been taken on board as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope... More

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Additional Information about BEST WESTERN The Stuart Hotel

Address: 119 London Road, Derby DE1 2QR, England (Formerly The Stuart Hotel)
Phone Number:
Location: United Kingdom > England > Derbyshire > Derby
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN The Stuart Hotel 4*
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Also Known As:
Stuart Hotel Derby

113 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#8 Luxury Hotel in Derby
Hotel Class
Official Description (provided by the hotel)
The hotel is now branded as BEST WESTERN The Stuart hotel. Each Best Western(R) branded hotel is independently owned and operated. The hotel has 100 bedrooms, stylish restaurant, hip bar, conference and banqueting facilities, free car parking and free internet access throughout the hotel. The hotel is ideally located in Derby city centre. We look forward to welcoming you. ... more   less 
Number of rooms
100

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  • At what time does the pool open each day?

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