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BEST WESTERN The Stuart Hotel

119 London Road, Derby DE1 2QR, England (Formerly The Stuart Hotel)
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1 room 1 guest
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BEST WESTERN The Stuart Hotel
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807 Reviews from our TripAdvisor Community

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Traveler rating
    125
    206
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194
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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English first
  • All months
    (807)
  • Mar-May only
    (182)
  • Jun-Aug only
    (247)
  • Sep-Nov only
    (208)
  • Dec-Feb only
    (170)
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1 review
3 of 5 stars Reviewed 2 days ago NEW

We stayed for 2 nights in mid august, friday and Saturday. Our first impression was good, nice looking modern frontage which was clean and tidy with an onsite car park free for patrons, although the car park was open to public use if you paid which meant all disabled bays were taken with no blue bandages displayed which was an... More 

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Basingstoke, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Took my wife and child here for an over night stay before Alton Towers and on arrival all looked good.. Reception was nice, the bar was clean and we were greeted with a smile... It was on our way to the room that it all went wrong.. The hallways were very warm and stuffy and this transferred to the rooms..... More 

Was this review helpful? Yes 1

Travelers are raving about these Derby hotels

Ware, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The rooms are very small and bit tired looking but fine for a short stay. The bathroom was a bit dirty (looked like a tea stain on the sink). The bed was comfy, the tv worked fine and there were tea and coffee facilities. At night we both kept waking up because it was so hot! Even with the window... More 

Was this review helpful? Yes 2
Thame, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

I've stayed here many time son business and quite frankly don't know why I put up with the abysmal service. Probably because it's cheap. No more though for me. Worst experience was having to be moved twice in one night due to faulty heating and plumbing. Restaurant food is just plain awful. The only positive is a half decent breakfast.

Was this review helpful? Yes 1
burton on trent
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We booked for our anniversary and reception upgraded us to an executive double. On room entry it looked ok but was very hot and there was a very strong smell of damp. As we had a photo shoot booked we turned on air conditioning opened the windows and went out. There was a bad leak in the ceiling of the... More 

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Birmingham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked the room in advance via Hotels.com before my stay. When I arrived, I was greeted with respect and given the key to my room without hassle after proof of ID was shown! I got to my room and everything was in good working order bar the table lamp. I was impressed by the softness of the double bed... More 

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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was extremely warm due to radiators on in the hallway. Asked reception twice to turn them off which they only turned down after the 3rd of my 4 night stay. Maintenance man walked into my room even though I had a "Do Not Disturb" sign hanging on the door. I asked on the 1st night for an upgrade and... More 

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Nottingham, United Kingdom
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have stayed here on numerous occasions spread over two years and my recent stays are just getting awful. I was put in room 315 which I can say is horrendous. I have attached images of the room as this is not acceptable. Firstly, the room is tiny! The spot lights in the bathroom have gaps between the ceiling and... More 

Was this review helpful? Yes 2
Campton, New Hampshire
Level Contributor
125 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Staff was very accommodating when I arrived two hours before posted check in time. Gave me a free upgrade as my room was not ready. Hotel is near hospital so sirens are heard. AC in room was not working so it was quite stuffy and warm. Only a tiny window for fresh air. Worse was a quite noisy family in... More 

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Greater London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed at The Stuart Hotel mid-week for one night as I had a business meeting in the area. My main motivation for choosing the hotel was because it was close to where my meeting was being held, however I wouldn't hesitate to stay here again. All of the staff were very friendly, especially the receptionist who I met on... More 

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Hotel Review Summarization

What travelers say

  • Very clean(6)
  • Air conditioning(4)
  • FREE parking(3)
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130 photos of this hotel

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Room/suite (54)
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Dining (2)
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Bathroom (21)
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Other (30)

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Hotel & grounds (4)
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Dining (3)
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