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BEST WESTERN The Stuart Hotel

4.0 of 5
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119 London Road, Derby DE1 2QR, England (Formerly The Stuart Hotel)
BEST WESTERN The Stuart Hotel
Best prices for: 1 room 1 guest
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Ranked #28 of 32 Hotels in Derby
A recent review
4 of 5 stars reviewed 3 days ago
marie19742014 Nuneaton, United Kingdom
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758 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Nuneaton, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Nice clean hotel . Room was quite small . Brilliant service . Nice bar . Breakfast bit pricey. Close to town with lots of places to eat close by . Would go back but only when it is on offer . Would not pay no more than £50 a night .

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Sutton in Ashfield, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

At the last minute we decided to have a meal at The Stuart Hotel and what a lovely meal it was......We had the best Steak ever which was cooked by the lovely Suni. The staff were very friendly which made our meal even more enjoyable. would definitely go again.

Was this review helpful? Yes 1
Birmingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Me and my mom stayed here for a shopping weekend away. This hotel is perfect location to the City centre and the main shopping centre. The hotel is clean and very relaxed. We had no problems here and will have no problems with staying here again.

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

What a dump ...... 1) two room changes just to get working wifi, 2) water pressure in the shower less than that of an elderly deerhound, 3) "excellent soundproofing" what nonsense it would help if the windows actually closed, 4) is it beyond the wit of man to make the washbasin plug work ? 5) continually creaking pipes And finally... More 

Was this review helpful? Yes 2

Travelers are raving about these Derby hotels

Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Stayed the night in this hotel as a treat from a friend, room itself ok, clean and tidy all you need for a nights cheap stay went to the bar for a drink but after a long wait had to go to reception to be served only for them to get the barmaid from the cellar! Breakfast was expensive for... More 

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London
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked a night at The Stuart as we were visiting friends. Very reasonably priced and after reading other reviews wasn't expecting to much. On arrival we were welcomed by a very friendly receptionist, who was polite, helpful, checked us in quickly & gave us directions to our room. Our room was on the first floor to the rear of... More 

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Newry, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Quite disappointed in the hotel. Beds terribly creaky and noisy, rooms not the cleanest the menus on the desk were caked with what looked like dried in biscuit obviously not been cleaned prior to last guests stayed there. After using the tea and coffee sachets nothing had been replaced for our second nights stay didn't give the impression that the... More 

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Lukasz S, Deputy General Manager at BEST WESTERN The Stuart Hotel, responded to this review

Der Judith, Thank you very much for your review. I am very sorry that it wasn't a perfect stay for you and I apologise for that! I have passed your feedback to our Housekeeping Team to action ASAP! I would love to offer you opportunity to review us again, please email me directly on dgm@thestuart.com if you feel you could... More 

ruckd
Reviewer
5 reviews 5 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

the bed, pillows etc were very comfortable. Bathroom good. Modern and Clean. Free parking at the back. Close to walk into town centre. Was very surpised at how nice it was considering the cheap price. We did not eat at the hotel or drink at the bar so can't comment on that. Staff very friendly and accommodating.

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Lukasz S, Deputy General Manager at BEST WESTERN The Stuart Hotel, responded to this review

Dear Rockd, Thank you for this fantastic 5* review! I have passed all your great comments to the Team. I am very happy that you have enjoyed your stay at the Best Western The Stuart Hotel and I really hope to welcome you to the hotel again shortly! Kind Regards, Lukasz Stawicki Deputy General Manager More 

leeds
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Decent enough hotel was worried after reading some reviews was on first floor so reasonabley quiet decent size room, just beware if you visit over weekend and there is a wedding on it is likely to be noisy the music from the function room was on until 12:30 am

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Lukasz S, Deputy General Manager at BEST WESTERN The Stuart Hotel, responded to this review

Dear Justin, Thank you for your review! I do apologise for the noise from the wedding. Music should always stop at midnight and we allocate non-wedding guests away from the function room in order to reduce the noise. I am investigating now why this didn't happen in your case and I apologise again for this inconvenience. If I could be... More 

Norwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Booked through an agency on my behalf, I had a colleague read me the reviews whilst I was driving to the hotel. I had to get her to email me the number so I can touch base and put my mind at rest... firstly WiFi, I need it, its not a luxury to have wifi in your hotel, it is... More 

Was this review helpful? Yes 3
Lukasz S, Deputy General Manager at BEST WESTERN The Stuart Hotel, responded to this review

Dear Chris C, Thank you very much for our time reviewing Best Western The Stuart Hotel. I would like to apologise for not fulfilling your expectations and numbers of problems that you have experienced. We have now upgraded our WiFi and this is running very well with strong signal all around the hotel. I fully agree that free and easy... More 

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