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All 30 Derby hotels

BEST WESTERN The Stuart Hotel

4.0 of 5 Hotel   |   119 London Road, Derby DE1 2QR, England (Formerly The Stuart Hotel)
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45%
Ranked #25 of 30 hotels in Derby
A recent review
3 of 5 stars reviewed 2 days ago
John V cumbria, United Kingdom
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607 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • English first
  • French first
  • German first
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English first
1 review
1 of 5 stars Reviewed 2 days ago NEW

I have the unfortunate honour of staying in the stuart tonight. Room is small hot and noisy. Went to the bar for something to eat. Should have known better when the only other person in the bar sent back their food as I sat down. Ordered a burger. Waited 45 minutes. The most horrible plate of food I have ever... More

Was this review helpful? Yes 1
Cardiff, United Kingdom
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

I've never written a bad review before but this hotel needs it!!! As I have used best western hotels before I thought this would be a safe bet.... But I was wrong!!!! The main problem with this hotel was the temperature, the hallways were hot but the room was unbearable. Wasn't able to sleep all night due to the heat... More

Was this review helpful? Yes 1
London, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Stifling heat, leaky roof, and, in our three rooms, the clogged air conditioning units and remote controllers were all knackered. The situation was not helped by the fact that some of the radiators in the corridors were red hot, and also that ground floor room windows do not open! You might be tempted to think that all the other reviews... More

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Darlington, United Kingdom
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

They say you get what you pay for but I think with the Stuart you get a little bit more. Lets not forget this is a BUDGET hotel. I booked very last minute and got a room for less than £50. I arrived expecting a £50 a night hotel, however I was very pleasantly surprised, it is modern, light spacious... More

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StuartSales, Manager at BEST WESTERN The Stuart Hotel, responded to this review

Thank you for our feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back... More

Nottingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

We paid £54 for Saturday night as we wanted to go to the beer festival. The hotel is located a few minutes walk from the city centre and has free car parking. When we checked in the lady on reception was painfully slow. There was only one couple in front of us in the queue but we were there a... More

Was this review helpful? Yes
StuartSales, Manager at BEST WESTERN The Stuart Hotel, responded to this review

Thank you for your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. With... More

Cambridge, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

Not sure where to start. We picked a Best Western as my brother owns a Best Western Hotel and thought we could trust the brand. This one is on the opposite end of the spectrum to his! We arrived and took the last car park space, good luck to anyone arriving after 7pm. Duty manager on reception was stressed and... More

Was this review helpful? Yes
StuartSales, Manager at BEST WESTERN The Stuart Hotel, responded to this review

Thank you for your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to sincerely apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

long eaton
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

staff very helpfull. room nice, bathroom spotless with fresh towles. cant say about food as eat out. very close to train station. lots of good resturants. the shalimar indian was exculant, very close to shopping centre. enjoyable weekend.

Was this review helpful? Yes
StuartSales, Manager at BEST WESTERN The Stuart Hotel, responded to this review

Thank you for our feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back... More

Derby, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked to have our wedding reception here has we had attended one previously. We also booked to stay in one of the rooms. Has it was a hot day air conditioning bonus - but switched its self off have 5 minutes. Was fixed but the same problem continued. Arrived down stairs for our reception which started @ 7 to... More

Was this review helpful? Yes
StuartSales, Manager at BEST WESTERN The Stuart Hotel, responded to this review

Thank you for your feedback regarding your recent stay wedding reception at our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More

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Additional Information about BEST WESTERN The Stuart Hotel

Address: 119 London Road, Derby DE1 2QR, England (Formerly The Stuart Hotel)
Phone Number:
Location: United Kingdom > England > Derbyshire > Derby
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN The Stuart Hotel 4*
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Also Known As:
Stuart Hotel Derby

113 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#7 Luxury Hotel in Derby
Hotel Class
Official Description (provided by the hotel)
The hotel is now branded as BEST WESTERN The Stuart hotel. Each Best Western(R) branded hotel is independently owned and operated. The hotel has 100 bedrooms, stylish restaurant, hip bar, conference and banqueting facilities, free car parking and free internet access throughout the hotel. The hotel is ideally located in Derby city centre. We look forward to welcoming you. ... more   less 
Number of rooms
100

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