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All 30 Derby hotels

Metro Inns Derby

Macklin Street, Derby DE1 1LF, England (Formerly The Heritage Hotel)
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Metro Inns Derby
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23%
Ranked #29 of 30 hotels in Derby
  • Overview
  • Reviews (156)
  • Photos (41)
  • Amenities
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  • Room tips (52)
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156 people have reviewed this hotel

Traveler rating
    14
    22
    29
    32
    59
See reviews for
12
32
16
30
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Vancouver, Canada
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

This place looked much better in photos than it did in real life. Set in a run-down area that had seen better days, the tired-looking hotel lobby floor was littered with dirt and bits of trash. A front window above the entrance was broken and bowed out, looking like a fight had had resulted in someone being shoved against it... More

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.Bodmin
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

I've stayed at another Metro Inn before (in Yorkshire) and it was ok but this is another matter. Booked by phone at the very last moment so it was good to get somewhere I guess. Found the hotel in a back road in Derby, looks like it was a one time office block, checked in at reception was issued with... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

This is by far the worst experience of staying away from home I have ever encountered. The hotel is dirty and run down. The room allocated to me hadn't been cleaned, the valance had stains on it, the toilet still had urine in it, someone else's credit card was still in the room. I asked to be moved and was... More

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is the second time I have stayed here on business one night this time and two nights previous time. Paid £29 for single room which was fine, yes it needs redecorating, yes some floors have stained carpets but I have found it fine for one or two nights. TV's could do with replacing for flat screens, shower worked fine,... More

Was this review helpful? Yes 1
Essex
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This was the sentence my friend used to describe his experience of the metro inns at Derby. It really was that bad. I have noticed a few people mention "you get what you pay for" but I don't believe that. I have reviewed a few hotels now in Derby and I'm going to use the Jury's inn as a comparison.... More

Was this review helpful? Yes 1
Cambridge, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

If you pay £29 for a room for a night (like I did) you shouldn't be surprised with what you find... I booked a single room, asking for a quiet room and if it was possible to store a bike in my room as I was racing on the BMX track in Derby, and like to know it's safe. Turned... More

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Sudbury, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Walking to the Hotel nearly everyone had a can of beer in their hand. Booked a double room and a twin room. Was given 2 doubles. They said that's what they had on the booking. Stains on the hall carpets. The Receptionist said they are in the middle of a refurb. On the plus side the breakfast was good. The... More

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Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I booked here but never read the reviews big mistake !!! Booked 3 rooms and cost me £114, the place is a total joke dirty, scruffy, dated and in a bad area. I arrived with my family and as soon as I we entered the s**t hole I had a bad feeling they give me a room and when we... More

Was this review helpful? Yes 1
Bexhill, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Let me just start by saying you are paying around £39 a night so please don't expect the Ritz or even a Holiday Inn who where charging £109 a night around the corner. So on its merit this holiday was pretty average. No I did not find blood stained mattresses or S*&T on the walls, neither did I go looking... More

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Newport
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 23, 2014 via mobile

A room with a wc that didn't flush properly with the previous guests faeces still in the toilet bowl, supposedly non smoking but stank of stale cigarettes, 1970's dirty, single glazed steel windows with filthy curtains to match, a carpet that I wouldn't put in my shed, old table, chair & desk in the room from a car boot sale,... More

Was this review helpful? Yes 5
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Additional Information about Metro Inns Derby

Address: Macklin Street, Derby DE1 1LF, England (Formerly The Heritage Hotel)
Location: United Kingdom > England > Derbyshire > Derby
Price Range (Based on Average Rates): $
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Also Known As:
Metro Inns Derby Hotel Derby
Heritage Hotel Derby

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Official Description (provided by the hotel)
City centre accommodation for the money conscious traveller. ... more   less 
Number of rooms
92

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