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All 30 Derby hotels

Metro Inns Derby

Macklin Street, Derby DE1 1LF, England (Formerly The Heritage Hotel)
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Metro Inns Derby
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23%
Ranked #29 of 30 hotels in Derby
  • Overview
  • Reviews (155)
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155 people have reviewed this hotel

Traveler rating
    14
    22
    29
    32
    58
See reviews for
11
32
15
30
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Italian first
  • Any
English first
1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

This is by far the worst experience of staying away from home I have ever encountered. The hotel is dirty and run down. The room allocated to me hadn't been cleaned, the valance had stains on it, the toilet still had urine in it, someone else's credit card was still in the room. I asked to be moved and was... More

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This is the second time I have stayed here on business one night this time and two nights previous time. Paid £29 for single room which was fine, yes it needs redecorating, yes some floors have stained carpets but I have found it fine for one or two nights. TV's could do with replacing for flat screens, shower worked fine,... More

Was this review helpful? Yes 1
Essex
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This was the sentence my friend used to describe his experience of the metro inns at Derby. It really was that bad. I have noticed a few people mention "you get what you pay for" but I don't believe that. I have reviewed a few hotels now in Derby and I'm going to use the Jury's inn as a comparison.... More

Was this review helpful? Yes 1
Cambridge, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

If you pay £29 for a room for a night (like I did) you shouldn't be surprised with what you find... I booked a single room, asking for a quiet room and if it was possible to store a bike in my room as I was racing on the BMX track in Derby, and like to know it's safe. Turned... More

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Sudbury, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Walking to the Hotel nearly everyone had a can of beer in their hand. Booked a double room and a twin room. Was given 2 doubles. They said that's what they had on the booking. Stains on the hall carpets. The Receptionist said they are in the middle of a refurb. On the plus side the breakfast was good. The... More

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Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I booked here but never read the reviews big mistake !!! Booked 3 rooms and cost me £114, the place is a total joke dirty, scruffy, dated and in a bad area. I arrived with my family and as soon as I we entered the s**t hole I had a bad feeling they give me a room and when we... More

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Bexhill, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Let me just start by saying you are paying around £39 a night so please don't expect the Ritz or even a Holiday Inn who where charging £109 a night around the corner. So on its merit this holiday was pretty average. No I did not find blood stained mattresses or S*&T on the walls, neither did I go looking... More

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Newport
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

A room with a wc that didn't flush properly with the previous guests faeces still in the toilet bowl, supposedly non smoking but stank of stale cigarettes, 1970's dirty, single glazed steel windows with filthy curtains to match, a carpet that I wouldn't put in my shed, old table, chair & desk in the room from a car boot sale,... More

Was this review helpful? Yes 5
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

I was apprehensive because of the bad reviews on here, but this hotel was no where near as bad as I thought it was going to be. Me and two other friends stayed in a family room, which was spacious, light and clean. The hotel itself is very central and within walking distance to all the nice bars. Really good... More

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Stoke-on-Trent, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 7, 2014

Booked in for 1 night thankfully. Bloody disgusting. Rooms not clean. Hairs in plughole and on bedroom floor. Slimy scum on taps. Windows dont shut. 1 towel for a twin room. Only 1 socket in room. No phone to be able to call reception. Reception staff lovely. Breakfast very basic. Desperately needs a refurb. Would definitely not stop again.

Was this review helpful? Yes 1
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Additional Information about Metro Inns Derby

Address: Macklin Street, Derby DE1 1LF, England (Formerly The Heritage Hotel)
Location: United Kingdom > England > Derbyshire > Derby
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Metro Inns Derby Hotel Derby
Heritage Hotel Derby

41 photos of this hotel

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Official Description (provided by the hotel)
City centre accommodation for the money conscious traveller. ... more   less 
Number of rooms
92

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