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All 30 Derby hotels

Metro Inns Derby

Macklin Street, Derby DE1 1LF, England (Formerly The Heritage Hotel)
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Metro Inns Derby
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Ranked #29 of 30 hotels in Derby
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  • Reviews (161)
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161 people have reviewed this hotel

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

hotel is 5mins walk from the centre of derby, but read reviews after booking and thought what have i booked but the room fine, comfy bed bathroom was ok, tea and coffee, small tv which was fine, stayed for 3 days with my partner going to alton towers and surrounding area, street could be a bit noisy but you get... More

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Birmingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Nothing to complain about, not a place to go on your holidays or break.... it's basically a motel. a place to get a few hours sleep, rooms are pretty dated, but clean. The bathroom was newish although small perfectly fine. To improve these rooms all they need is a new TV and curtains and it would be great.

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2 reviews
4 of 5 stars Reviewed 1 week ago

I stayed in a double room on 3rd floor with hubby for one night. Room was large but tired, although clean TV was very old and small! furniture needs updating but don't this put you off! My daughter stayed in a family room on 2nd floor and it was fabulous. .. Obviously recently refurbished. .. lovely comfy double bed with... More

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Bath, United Kingdom
Senior Contributor
49 reviews 49 reviews
30 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Location This is an area that appears to be regenerated 5 mins walk from the city centre. There are car parks close by or you could go to the suburbs around Pelham St for on street parking. Value This is not an attractive hotel, but this is reflected in the price at £29. It suited me as I was on... More

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Derby, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed couple of days in this "hotel". Worst experience in my life, dirtiness, smell and disgusting breakfast. It should be closed, I wouldn't recommend it even to my worst enemy. In the end all the reviews written here are all true, wish I would believe them before..

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Vancouver, Canada
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 24, 2014

This place looked much better in photos than it did in real life. Set in a run-down area that had seen better days, the tired-looking hotel lobby floor was littered with dirt and bits of trash. A front window above the entrance was broken and bowed out, looking like a fight had had resulted in someone being shoved against it... More

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 23, 2014

I've stayed at another Metro Inn before (in Yorkshire) and it was ok but this is another matter. Booked by phone at the very last moment so it was good to get somewhere I guess. Found the hotel in a back road in Derby, looks like it was a one time office block, checked in at reception was issued with... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 19, 2014 via mobile

This is by far the worst experience of staying away from home I have ever encountered. The hotel is dirty and run down. The room allocated to me hadn't been cleaned, the valance had stains on it, the toilet still had urine in it, someone else's credit card was still in the room. I asked to be moved and was... More

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 11, 2014

This is the second time I have stayed here on business one night this time and two nights previous time. Paid £29 for single room which was fine, yes it needs redecorating, yes some floors have stained carpets but I have found it fine for one or two nights. TV's could do with replacing for flat screens, shower worked fine,... More

Was this review helpful? Yes 1
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed July 9, 2014 via mobile

This was the sentence my friend used to describe his experience of the metro inns at Derby. It really was that bad. I have noticed a few people mention "you get what you pay for" but I don't believe that. I have reviewed a few hotels now in Derby and I'm going to use the Jury's inn as a comparison.... More

Was this review helpful? Yes 2
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Additional Information about Metro Inns Derby

Address: Macklin Street, Derby DE1 1LF, England (Formerly The Heritage Hotel)
Location: United Kingdom > England > Derbyshire > Derby
Price Range (Based on Average Rates): $
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Also Known As:
Metro Inns Derby Hotel Derby
Heritage Hotel Derby

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Hotel & grounds (3)
Room/suite (5)
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Other (27)

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Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Official Description (provided by the hotel)
City centre accommodation for the money conscious traveller. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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