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All 30 Derby hotels

Metro Inns Derby

Macklin Street, Derby DE1 1LF, England (Formerly The Heritage Hotel)
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Metro Inns Derby
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Ranked #29 of 30 Hotels in Derby
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169 reviews from our community

Traveler rating
    14
    23
    33
    33
    66
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14
34
18
35
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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New York City, New York
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I've stayed in 1 star hotels in Siberia that were awful and full of rats, gimmie 1 of those any day in place of this dump, lift not working long term. I was on the 5th floor a big room with 1 socket 15 feet from the bed ? room floor soaking wet and stinking because the empty fridge/mini bar... More

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Folkestone, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

£39 for a room and continental breakfast is the bottom line. Staff were very friendly and helpful. Parking was limited. Room looked very tired. There was only one available mains socket in the room, continental breakfast was limited and the mattress was lumpy and well past its best before date. Had I read the reviews on here before I probably... More

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London, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed here for 1 night as I was doing a course in derby, and it was the worst most din and depressing place I've been before. The bed was dirty, dank and musty smelling. Worst was the noise throughout the night, drunks fighting outside the windows at 4am, paper thin walls so u could here all the activity in... More

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Leeds, England, United Kingdom
Contributor
16 reviews 16 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

My welcome at reception was excellent. But Oh Dear, where to start. My room is on the third floor but the lift is not working. It is dirty, the carpet looked like it hadn't been hoovered, there were spill stains not washed off the woodwork, wall paper peeling off by the bed and everything has that sticky grubby feeling as... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Awful. Less than basic and filthy. No breakfast available. Noisy and dirty. Even cheap should mean clean but it wasnt. Basic yes as thats what you expect at the price we paid but filthy and disgusting no.

Was this review helpful? Yes 2
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Booked an 'executive' room had stayed here before and knew it wasn't the best but it said rooms had been refurbished and the photos on the website showed lovely double room with laminate flooring quite plush so thought will go for that. Got to hotel, receptionist was very friendly I noticed both lifts were out of order. There was a... More

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Birmingham, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

To cut a very LONG WINDED story short i was attending a function on the first floor within metro inns (I was told the Function rooms Heritage Ballrooms & Metro inns are 2 totally separate company's & boy you can tell) I wasn't personally staying over in derby at the metro inn.. THANK GOD! but i was with a fair... More

Was this review helpful? Yes 2
Northamptonshire, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

It started with not being able to park in the hotel car park because of the number of white vans parked at random in there. In good faith, I booked a so called 'recently fully refurbished' room at a cost of £49 for the night. At this price, I wasn't expecting The Ritz but neither was I expecting stained, dirty... More

Was this review helpful? Yes 3
scotland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

hotel is 5mins walk from the centre of derby, but read reviews after booking and thought what have i booked but the room fine, comfy bed bathroom was ok, tea and coffee, small tv which was fine, stayed for 3 days with my partner going to alton towers and surrounding area, street could be a bit noisy but you get... More

Was this review helpful? Yes 1
Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nothing to complain about, not a place to go on your holidays or break.... it's basically a motel. a place to get a few hours sleep, rooms are pretty dated, but clean. The bathroom was newish although small perfectly fine. To improve these rooms all they need is a new TV and curtains and it would be great.

Was this review helpful? Yes 1
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Additional Information about Metro Inns Derby

Address: Macklin Street, Derby DE1 1LF, England (Formerly The Heritage Hotel)
Location: United Kingdom > England > Derbyshire > Derby
Price Range (Based on Average Rates): $
Number of rooms: 92
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Also Known As:
Metro Inns Derby Hotel Derby
Heritage Hotel Derby

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