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Metro Inns Derby

Macklin Street, Derby DE1 1LF, England (Formerly The Heritage Hotel)
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Metro Inns Derby
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Metro Inns Derby
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219 reviews from our community

Traveler rating
    14
    27
    47
    44
    87
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Welwyn Garden City, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

As other reviewers have mentioned it's a basic hotel and needs refurbishing. As I'm not a fussy person didn't find it so bad for couple of nights. They offer you free breakfast, wifi and free parking if you managed to find a space in their car park. It's not bad for what we pay. It can be even cheaper if... More 

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4 reviews 4 reviews
2 of 5 stars Reviewed 3 days ago NEW

We've just returned from a short 2 night break here and its so nice to be home! First off, on arrival, we were told that our booking hadn't gone through and there wasn't a room reserved for us. However, the courteous reception guy managed to 'squeeze us in'. So off we went to our 'executive room'. Nothing executive about it... More 

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Travelers are raving about these Derby hotels

Gateshead, Newcastle
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel from 22nd May to 24th May. The entrance was welcoming along with reception. I was on fourth floor and as soon as I got out of lift I knew reviews on here were right. Passage carpets were disgusting, Covered in all sorts of stains. I opened my room door and my room stunk of Cigarette smoke.... More 

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Dublin, Ireland
1 review
1 of 5 stars Reviewed 4 days ago NEW

How is this hotel allowed to stay open??? Rooms were appalling!!! No Shockingly Bad!!! Shower Cubicles, Hall Carpets are absolutely scruffy in my opinion pose a health risk!!! I was booked into this so called hotel on 23-May-15 with two friends when we saw our rooms we left the hotel ASAP!!!!

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Boston, United Kingdom
1 review
1 of 5 stars Reviewed 4 days ago NEW

I do not normally write reviews and sometimes feel others are a little picky but this hotel was SO bad I had to warn others! Upon arrival my sister and I knew straight away this was going to be bad. The "on-site" parking was a joke, cars abandoned there which blocked the entrance (would not have trusted my car in... More 

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

That this hotel is allowed to stay open. Rooms infested with bed lice and cockroaches. Shower cubicles are absolutely scruffy and probably pose a health risk. Not in a good area of town and often bothered by beggars out and around the hotel.

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Towcester, United Kingdom
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed here before as it is cheap and very near to the Hairy Dog where we go to gigs. In the past we have had no problems, but this time they couldn't find our booking which we had made 4 months before....luckily we had our email confirmation with us. We were given a room on the 5th floor... More 

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Greater London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed 1 week ago

This hotel is horrible and the worst hotel I have ever stayed in, in fact it makes 3 star hotels in developing countries look like 5 star retreats. I wish I had read the reviews on here before making the booking. The following are the points I would like to share: 1. During check-in we were directed to customer parking... More 

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London, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This is very definitely a budget hotel but for £29 for a single ensuite room including continental breakfast it was exactly what I'd expect. It was clean enough, very basic but with friendly staff. It's not in a particularly nice area of Derby but it's £29 a night!

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3 reviews 3 reviews
1 of 5 stars Reviewed 4 weeks ago

Booked the room on booking.com fair enough it was 39.00 pound, but we were on the front of the hotel on a friday night we got no sleep till 5am due to the noise with the single glazing windows, the pillows looked like some one had run out of toilet roll and used them, hairs in the bed, carpet had... More 

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