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All 30 Derby hotels

Metro Inns Derby

Macklin Street, Derby DE1 1LF, England (Formerly The Heritage Hotel)
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22%
Ranked #29 of 30 Hotels in Derby
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166 reviews from our community

Traveler rating
    14
    23
    32
    33
    64
See reviews for
14
33
18
33
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Italian first
  • Any
English first
London, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I stayed here for 1 night as I was doing a course in derby, and it was the worst most din and depressing place I've been before. The bed was dirty, dank and musty smelling. Worst was the noise throughout the night, drunks fighting outside the windows at 4am, paper thin walls so u could here all the activity in... More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Awful. Less than basic and filthy. No breakfast available. Noisy and dirty. Even cheap should mean clean but it wasnt. Basic yes as thats what you expect at the price we paid but filthy and disgusting no.

Was this review helpful? Yes 2
2 reviews
1 of 5 stars Reviewed 1 week ago

Booked an 'executive' room had stayed here before and knew it wasn't the best but it said rooms had been refurbished and the photos on the website showed lovely double room with laminate flooring quite plush so thought will go for that. Got to hotel, receptionist was very friendly I noticed both lifts were out of order. There was a... More

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Birmingham, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

To cut a very LONG WINDED story short i was attending a function on the first floor within metro inns (I was told the Function rooms Heritage Ballrooms & Metro inns are 2 totally separate company's & boy you can tell) I wasn't personally staying over in derby at the metro inn.. THANK GOD! but i was with a fair... More

Was this review helpful? Yes 2
Northamptonshire, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

It started with not being able to park in the hotel car park because of the number of white vans parked at random in there. In good faith, I booked a so called 'recently fully refurbished' room at a cost of £49 for the night. At this price, I wasn't expecting The Ritz but neither was I expecting stained, dirty... More

Was this review helpful? Yes 3
scotland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

hotel is 5mins walk from the centre of derby, but read reviews after booking and thought what have i booked but the room fine, comfy bed bathroom was ok, tea and coffee, small tv which was fine, stayed for 3 days with my partner going to alton towers and surrounding area, street could be a bit noisy but you get... More

Was this review helpful? Yes 1
Birmingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nothing to complain about, not a place to go on your holidays or break.... it's basically a motel. a place to get a few hours sleep, rooms are pretty dated, but clean. The bathroom was newish although small perfectly fine. To improve these rooms all they need is a new TV and curtains and it would be great.

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I stayed in a double room on 3rd floor with hubby for one night. Room was large but tired, although clean TV was very old and small! furniture needs updating but don't this put you off! My daughter stayed in a family room on 2nd floor and it was fabulous. .. Obviously recently refurbished. .. lovely comfy double bed with... More

Was this review helpful? Yes 1
Bath, United Kingdom
Senior Contributor
49 reviews 49 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 12, 2014

Location This is an area that appears to be regenerated 5 mins walk from the city centre. There are car parks close by or you could go to the suburbs around Pelham St for on street parking. Value This is not an attractive hotel, but this is reflected in the price at £29. It suited me as I was on... More

Was this review helpful? Yes 1
Derby, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 10, 2014

I stayed couple of days in this "hotel". Worst experience in my life, dirtiness, smell and disgusting breakfast. It should be closed, I wouldn't recommend it even to my worst enemy. In the end all the reviews written here are all true, wish I would believe them before..

Was this review helpful? Yes 2
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Additional Information about Metro Inns Derby

Address: Macklin Street, Derby DE1 1LF, England (Formerly The Heritage Hotel)
Location: United Kingdom > England > Derbyshire > Derby
Price Range (Based on Average Rates): $
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Also Known As:
Metro Inns Derby Hotel Derby
Heritage Hotel Derby

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