We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Metro Inns Derby

Macklin Street, Derby DE1 1LF, England (Formerly The Heritage Hotel)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Metro Inns Derby
Professional photos View all
Browse nearby
Metro Inns Derby
Write a Review

181 reviews from our community

Traveler rating
    14
    25
    36
    35
    71
See reviews for
14
37
19
37
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (181)
  • Mar-May only
    (29)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (68)
  • Dec-Feb only
    (27)
All months
middlesbrough, uk
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Rooms clean but need updating, downstairs bar cheap and open quite late daytime staff were chatty and polite but night time porter was an idiot. Very close to centre for a night out shopping etc, close enough to walk. Could do with more light in the room as a female I couldn't see what I looked like while putting makeup... More

Was this review helpful? Yes 1
Sheffield, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here in November whilst visiting Derby for a night out with friends. Didn't want to pay a lot for the hotel and this was a fantastic little find. Paid £23 for single room which ended up being a twin (nice little bonus) and breakfast was included in the price so excellent value for money. The lady who welcomed us... More

Was this review helpful? Yes
Stoke-on-Trent, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Came to derby with friends to watch a gig glad we only stayed 1 night !! Positives: Central Cheap parking Negatives: Outside is disgusting looks like an unused office block Rooms are luck of the drawer we had 337 an end room which wss large, clean and I guess refurbed Friends had 335 cramped, dirty carpet and wallpaper, every time... More

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

Nice reception area. From the outside, the hotel is situated in a run down part of the city centre. the hotel looks like it is a converted office block. I got to my room initially it looked ok, a bit confused with the mini fridge dumped on the floor and a microwave on the desk... The bathroom smelled like some... More

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

The hotel was shabby and run down. The room was tiny, grubby and cold. You couldn't see out the window, or close it properly. The heating never came on. The duvet was tiny and thin with a ripped duvet cover. The shower room was ick and shower was so small you could hardly move in it. The TV was tiny... More

Was this review helpful? Yes
Swindon, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

I actually drove past the hotel twice as it was so run down I couldnt believe it was the hotel! The first room's TV was not digital so the signal was awful. I paid £10 to be upgraded so I could have a working TV (there was also a microwave though I didnt use it). I stupidly didn't check the... More

Was this review helpful? Yes
Crewe, United Kingdom
1 review
1 of 5 stars Reviewed 3 weeks ago

Really good location, very close (circa 5 mins) to the shops and bars. Shower worked ok (better than expected anyway) Now, the negatives....Where to start...!! Bathroom door not closing or locking, stains on floors throughout, bedsheet not an undersheet (simple bedsheet stretched over which was useless) awful thin pillows, bed was practically just the springs, 14 inch portable TV with... More

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed here for Halloween weekend with a friend. We didnt expect much, going by the reviews. We came armed with an extension plug, spare sheets and towels and didnt need any of it. We jumped in a taxi from the bus station, wary of the warnings that the hotel was based in a somewhat undesirable part of town and... More

Was this review helpful? Yes
Swindon, United Kingdom
2 reviews
1 of 5 stars Reviewed October 17, 2014

Stayed at this hotel on 15/10/14 and i can now see why it was so cheap. My room (and i am being kind when i say this) was absolutely disgusting. 1. The shower was filthy and had clearly not been cleaned for some time 2. The toilet was blocked and would not flush 3. The walls in the room were... More

Was this review helpful? Yes
Cheshire
Contributor
13 reviews 13 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed October 12, 2014

I need a room in Derby at short notice and ended up paying £65 for the last room in this hotel, which was a family room. I had been told that I need 2 forms of photo ID when I booked, even though I had reserved with a credit card. As I was in a rush, I forgot this ID... More

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Metro Inns Derby? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Metro Inns Derby

Address: Macklin Street, Derby DE1 1LF, England (Formerly The Heritage Hotel)
Location: United Kingdom > England > Derbyshire > Derby
Price Range (Based on Average Rates): $
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Odigeo and HostelBookers so you can book your Metro Inns Derby reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Metro Inns Derby Hotel Derby
Heritage Hotel Derby

51 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (46)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (8)
Viewed
Bathroom (3)
Viewed
View from room (1)
Viewed
Other (31)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Room/suite (5)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay