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Smart Aston Court Hotel

Midland Road, Derby DE1 2SL, England
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Smart Aston Court Hotel
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Smart Aston Court Hotel
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329 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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    (97)
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nottingham
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed at the hotel on several occasions & everything is top rate. The manager John & all the staff are so helpful & pleasant we wouldn't stay anywhere else when visiting Derby. Many thanks to all from John & Rosemary.

Was this review helpful? Yes
John R, General Manager at Smart Aston Court Hotel, responded to this review

Hi John & Rosemary, It was a pleasure to have you stay at the hotel again, thank you for leaving feedback and we look forward to seeing you again in the future. John More 

Middle England
Level Contributor
93 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 1 week ago

As a hotel it's a little run down, seen better days, but it gave us everything we needed. Comfortable beds, well run bar, efficient breakfast, great location opposite the station, we were made very welcome.

Was this review helpful? Yes
John R, General Manager at Smart Aston Court Hotel, responded to this review

Thank you for taking time to review your recent stay with us it is much appreciated. We have redecorated to inside areas of the hotel to improve/freshen the look and have now started to work on the outside areas so hopefully you will notice the difference if you choose to return in the future. More 

Sheffield, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in this hotel on a Saturday night. My wife and I had a very nice stay even though we had booked a upgraded room there was a problem with a water leak before we arrived. We was given a standard room with a £10 refund and a free breakfast. Nice service. Nice room with tea and coffee and a... More 

Was this review helpful? Yes
John R, General Manager at Smart Aston Court Hotel, responded to this review

Thank you for leaving pleasant feedback it is much appreciated. Once again I apologise for the change of room due to a leak, however I am glad this did not spoil your stay in any way. More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed here well over a year ago but wanted to leave a review because it was actually a very pleasant stay. I chose this hotel because of its location, it's very close to the train station (less than 5 minutes walk) and fairly close to the main center of town (westfield shopping center etc) again another short walk if... More 

Was this review helpful? Yes
John R, General Manager at Smart Aston Court Hotel, responded to this review

It is a pleasant surprise to read that you stayed over a year ago and still felt the need to leave positive feedback. We have actually redecorated all the bedrooms and all the reception/lounge/bar area so hopefully if you return in the future you will notice the work we have carried out so far to improve the look of the... More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Looks run down from the outside but once you go through the doors is a pleasant surprise. Rooms are clean, tidy and comfortable and breakfast is ok. Wi-go is available but the signal could do with being slightly stronger. Staff are very polite and helpful.

Was this review helpful? Yes
John R, General Manager at Smart Aston Court Hotel, responded to this review

Thank you for your feedback it is much appreciated. I am glad you had a pleasant stay. We are currently starting to work on the outside of the premises. More 

Derby, United Kingdom
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Saw a sign saying coffee served. A friend and I went on for coffee. Welcomed and shown to a comfortable lounge area where we could sit and relax. Our drinks arrived a pot of coffee and a pot of early grey tea along with a pot of hot water and a decent size jug of milk along with biscuits. The... More 

Was this review helpful? Yes
John R, General Manager at Smart Aston Court Hotel, responded to this review

Thank you for commenting on the service you received whilst calling in the hotel for a coffee break, I am happy you enjoyed it and had a little time to relax before you continued with your day. More 

Sunbury on Thames
Level Contributor
97 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Smart are, apparently, the owners of the hotel, which was previously Aston Ct. It has been upgraded and the interior is OK but the rear is shabby, as are someparts of the front. The room (104) was smallish, but comfortable. The bathroom was fine BUT there is a problem with the hot water which wouldn't come through unless the boiler... More 

Was this review helpful? Yes
John R, General Manager at Smart Aston Court Hotel, responded to this review

Thank you for your feedback, we are working constantly to improve the hotel and will eventually get to the outside areas. I am sorry you experienced problems with the hot water, the problem boiler has now been repaired. More 

2 reviews
5 of 5 stars Reviewed May 28, 2015 via mobile

recieved an excellent service from this hotel from the offset. They ensured all our needs were catered for. Chris was fab, nothing too much trouble. All the staff were friendly, polite and helpful. Very pleased with the outcome. Well done

Was this review helpful? Yes
John R, General Manager at Smart Aston Court Hotel, responded to this review

Thank you for your comments, it was our pleasure to host such a special occasion for your Daughter. I am glad you felt looked after in a professional but friendly manner and I will ensure all the staff involved get to read your pleasant review. Hopefully we will get to welcome you back to hotel in the future should an... More 

1 review
5 of 5 stars Reviewed May 28, 2015

I booked the Aston court hotel for my sons 18th birthday.... I met Chris the manager 2 weeks before the event to arrange room,disco food etc.... The organisation is brilliant all the staff couldn't do enough for you... On the day of the party I went to decorate the room again really helpful staff but also really welcoming... The room... More 

Was this review helpful? Yes
John R, General Manager at Smart Aston Court Hotel, responded to this review

Thank you for taking time to leave feedback after your son's recent 18th Birthday Party here at the hotel. I am happy to read that Chris along with the other staff involved, looked after your booking so well and that everything ran smoothly from start to finish. All the staff were pleased himself and his guests had a brilliant time... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 24, 2015

We had our wedding reception here and the bar staff (james) and the duty manager (jack) we on hand constantly and happy to cater to anything we needed. Such an awesome night and would recommend to everyone we know

Was this review helpful? Yes 1
John R, General Manager at Smart Aston Court Hotel, responded to this review

May I say on behalf of the hotel staff that it was our pleasure to host your event and ensure you had a good night celebrating your recent wedding with guests that were unable to attend the actually event. I will ensure the staff mentioned in this review get to read your kind words. Thank you and we all wish... More 

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