Having read some bad reviews on this hotel i was a bit dubious about booking but they had a great offer on! 60 quid for double room for dinner bed and breakfast and free bottle of wine! The staff were all very helpful and friendly. The room was ideal, very comfy bed etc. Food was great, good portions and very... more

My husband & I stayed with my young grandson (2) for 2 nights. We were allocated room 218 which was a good size room to fit his travel cot in. My grandson loved the view from the window - Derby station with the buses and cars. However, coming from a Norfolk village and not being used to traffic noise we... more

When I first arrived the room looked lovely - large with a four-poster bed. But the room was freezing and never warmed up. I had a bath which was OK but only the bits in the water were warm. I had to sleep with my coat as an extra blanket. When I went to enquire about an evening meal or... more

I feel obliged to write a decent review for this hotel, as I booked it purely because it was the cheapest on lastminute (£70 for dinner, bed & breakfast + free wine!) and I didn't fancy the long drive home after a day at Alton Towers! I had fairly low expectations, but there was ample free parking, the reception /... more

After booking my room (102 ) on later room for £38 i thought i would look it up on tripadvisor and saw the reviews and thought what i booked here comments like "no hot water , cold rooms ,dirty rooms" etc . But when i got there only one thing wrong with the room the toilet roll holde was a... more

We had our office party here on Dec 5th 2008. It took two lots of mail to obtain the correct menu and we had to pay postage on the second lot. We paid £32 each a lot of money. Unfortunately the food was very poor most people couldn't eat the Chicken and Asparagus Parfait starter and just left it. I... more

I booked in for a 2 night stay with my partner. The hotel is tired and the room was not great but clean. I was happy as I was on a reasonable room rate. The second night my toilet stopped flushing. I told the duty manager who said the issue would be resolved or a new room allocated by the... more

We stayed here on Saturday night as we were visiting Alton Towers. Because it was quite cheap (£50 for a double ensuite with breakfast) we were not expecting much. However we were pleasently surprised to find that the hotel was quite nice...our room (212) was small but clean with a large bathroom and a tv. The hotel has a bar... more

My partner and I stayed at the hotel for one night as a stop-over from EMA airport. We checked in really late and were met by a cheerful member of staff and that was the only nice experience about staying at the hotel. The room was dirty and run down, hairs in the sink, stains on the bed linen, walls,... more