The hotel was recommended by colleagues for an overnight in Derby and made a very good first impression. The check in staff were friendly and quick and the room was spacious and comfortable. It was warm in the room but I turned the heating down before going out for dinner and by the time I got back it was down...
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I am, by now, not writing about a recent stay, however the quality of this lovely hotel is still impressed in my mind. The building itself is very grand, with gorgeous decor and a really imposing front reception with high ceilings and pretty wallpaper. The room was a nice size and the bath was very generous, not like most hotel...
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Thanks for a really fantastic review, I’m so pleased you enjoyed your stay with us on such a special evening. We are very proud of our beautiful old hotel and I do hope we can welcome you back soon.
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We had a lovely time, old grandiose hotel, large,high ceilinged bedrooms,gigantic beds, excellent food, courteous staff, It was my wifes 40th birthday and they did little extra touches for her that helped make it a special stay. Would recommend
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Great review, I’m so pleased you had a good stay for your wife’s 40th, I do hope we can welcome you back soon. Keep an eye on our website we have some fantastic deals coming up when Alton Towers and Chatsworth House re opens in March.
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One night stay but room clean & comfortable, bathroom clean with bath & shower, the usual request for extra teabags & milk was answered in very friendly manner, nice young staff. Breakfast bar was adequate & friendly. Would thoroughly reccommend it!
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Thanks for your review, Monday- Thursday a lot of our guest are business travellers and It’s great to here we are getting it right for you. I do hope we can welcome you back in the near future.
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My Husband booked this hotel for us on 5th january as we d moved out of our own house and needed a room over night before our flight to boston. We were very tired and was glad the correct room was booked although a good evening would have been nice instead of fill your details in on the card robot...
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Thanks for your review, I was very disappointed to see you had awarded us three points looking at your marking I do feel this is a little unfair in a number of the areas. If any of our guest have a issue please let us know and we’ll resolve the problem as fast as we can. I do apologies if...
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We took three rooms here staying overnight and it was a very pleasant experience. The reception staff are very helpful and were prepared to give my two daughters sharing a room keys of their own (as one was intending to go night clubbing after a family celebration). The beds are comfortable and everything you want in the room from cable...
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Thanks for a great review; I’m so pleased you had a good break with us. We did have some super competitive rates just before Xmas and before New Years eve, I’m so pleased you were able to take advantage of one of these. I do hope we can welcome you back in the near future.
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Myself and my husband were give some Envy vouchers by my daughter so we could celebrate our 29th Wedding Anniversary. When we arrived and checked in the reception asked for the voucher we I gave them I was then told the terms dinner on the first night plus breakfast on both days. The hotel was very nice clean and welcoming...
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Thanks for a great review; I’m so pleased you had a good break with us. I do apologies for the misunderstanding with regards to the wine, we have different packages at different times of the year and we are normally very good at communicating with the team what’s included. We shall try to ensure this doesn’t happen again.
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We stayed for 2 nights for the Chatsworth Deal, excellent value for money, very helpful and friendly staff, we were asked if we preferred a room away from a wedding party and it was prepared for us very quickly, breakfast was very good with plenty of choice, the evening meal was excellent ,the only drawback which was not the hotel's...
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What a great review! I’m so pleased you enjoyed your break with us, we will be doing Chatsworth house breaks again from Mid March next year, check out our website for details.
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Booked a meal for two at the reception a week previous, arrived to find no booking. First meal was chicken and onions served in a 100cm frying pan on a wooden board with a pinch of lettuce and 6 chips, second meal bland mediterranean veg on top of bland white paste soaked in a watery oil, yuk. Glass of wine...
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Thanks for your review; I’m sorry you were disappointed in the restaurant as you can see from the vast majority of our reviews our food and service are normally marked very highly. I do hope you will return to give us another chance.
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The hotel had just had a major refurbishment and we were given an Executive Room. We went on a special break and were given free entry tickets for Chatsworth House which we found very interesting. It was beautiful weather while we were there so I suppose that enhanced the visit to Chatsworth. The local bus stop was right outside the...
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Wow! Thanks for such a great review, Chatsworth is stunning at this time of year with all its Christmas decorations up, I’m so glad you enjoyed your stay with us and I do hope we can welcome you back in the future.
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