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All 27 Derby hotels »

Hallmark Hotel Derby

4.0 of 5
Midland Road, Derby DE1 2SQ, England
Hotel amenities
Hallmark Hotel Derby
Ranked #12 of 27 hotels in Derby
4.0 of 5 stars 205 Reviews
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205 reviews from our community

What travelers say about this hotel
  • Chatsworth House(19)
  • Very good(19)
  • Train station(16)
  • Second night(11)
  • Car park(10)
  • Evening meals(8)
  • Comfortable bed(5)
  • Friendly and helpful(5)
  • Not sure(5)
  • Main course(5)
Traveler rating
    75
    68
    37
    21
    4
Only show reviews for Family (18) | Couples (110) | Business (51)
Date Rating
London
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 23, 2012 NEW

Had to stay here as my regular hotel was full. Bedrooms are tiny, haven't had to sleep in a single bed for years. Bedroom door may as well be paper, can hear every person walk past the room. No air conditioning and lock on the window is non existent, with no restrictor. Wifi in the room is questionable at best... More

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UK, North Yorkshire
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 18, 2012

We stayed 1 night for a Derby Live event, travelled to Derby by train and the hotel is perfectly located literally opposite the station, and only took us 10 minutes to walk into town, a taxi back later was £4 from the Assembly Rooms. We got a great deal on the room, so incredible value for money, and the room... More

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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 17, 2012

Did alton towers mini break for my boyfriends birthday absolutely un believable value could not ask for more great meal and breakfast and prime location. More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 13, 2012

Hotel nice and clean.staff very polite and friendly. we stayed in rm 140 found the mattress very hard my husband and i woke up with sore backs. bathroom gd it had a seperate shower and bath. decor very nice and modern. breakfast was gd fresh stuff topped up fast. no muchrooms for breakfast !. 7min walk to town centre. directly... More

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David Croasdale, General Manager at Hallmark Hotel Derby, responded to this review
May 15, 2012

Thanks for your review; I’m pleased you enjoyed your stay with us, I’m sorry if you found the mattress a little hard. We did replace all the beds a couple of years ago and we normally get positive feedback about the being really comfortable. I do hope you’ll come back and see us soon, check out our website we have... More

Leeds, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 7, 2012
2
people found this review helpful

Stayed last night - in the most comfortable bed that I have had the pleasure to sleep in, in a long time. Our room was at the rear of the old Hotel building and well insulated from any train noise from the Station - didn't hear a thing. Had a great time - we ate at the Viceroys Indian Restaurant... More

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David Croasdale, General Manager at Hallmark Hotel Derby, responded to this review
May 15, 2012

Thanks for a really positive review; I’m glad you had a great stay with us, next time I do hope you try our restaurant, but I must admit the Viceroy is very good! More

Kent England
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 29, 2012

We spent two nights here with our son and his friend both aged 16. We asked for our rooms to be close to each other, and they were on the same floor but about as far apart as they could be. Not really a problem for us, as they are quite sensible, but if they were younger it may have... More

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David Croasdale, General Manager at Hallmark Hotel Derby, responded to this review
May 15, 2012

Thanks for a lovely review; I’m so pleased you enjoyed your stay with us. We had some really positive feedback from the group you mentioned about how well the team took care of them, I do hope we can welcome you back in the near future. More

Southport, United Kingdom
Contributor
19 reviews 19 reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 26, 2012
1
person found this review helpful

Last stayed at this hotel a year ago when it was The Midland. Now taken over by Hallmark the improvements are noticable. Next to Derby Rail Station and 10 mins walk to the city centre shopping. Free car parking. Go for a room overlooking the garden as there is no noise from the street and station. The food this year... More

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David Croasdale, General Manager at Hallmark Hotel Derby, responded to this review
May 15, 2012

Thanks for a great review, I do think Hallmark have done a fantastic job of modernising the hotel whilst still keeping all it’s natural character and style. I do hope we can welcome you back again soon in the future. More

halifax
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 20, 2012

Stayed here a couple of times recently on buisiness. Overall a good experience and I would certainly stay here again. Pros: Very comfortable recently refurbished rooms with all needs catered for. Good breakfast (buffet), good evening meals (menu a little limited). Reception and restraunt staff were excellent throughout. On one occasion my room directly overlooked the station but the quality... More

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David Croasdale, General Manager at Hallmark Hotel Derby, responded to this review
April 23, 2012

Thanks for a fantastic review, I’m really pleased you have had good experiences with us and I do hope we can welcome you back in the near future. More

London, UK
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 17, 2012
1
person found this review helpful

The main reason for writing this review is that I believe the hotel deserves a better rating. My partner and I stayed here for two nights over the Easter period. This was our first experience of Hallmark hotels and overall a very positive one. We stayed in an executive double room (No. 151) in a quiet part of the hotel.... More

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David Croasdale, General Manager at Hallmark Hotel Derby, responded to this review
April 23, 2012

Thanks for a great review; We are really proud of our team and our lovely hotel, I’m so pleased you mentioned Amanda she has only been on reception a few weeks but has settled into the role really quickly and is doing a great job for us. Check out our website for some fantastic weekend and bank holiday offers, I... More

Oxford
Senior Contributor
24 reviews 24 reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 15, 2012
2
people found this review helpful

Stayed here recently on a 'Travel Zoo' package. Good location, friendly staff,helpful Recption Staff, good food -well presented. Clean comfortable room & although at front of hotel no undue disturbance from Station & cab rank outside.A couple of glitches in Dining Room service 1, Drinks ordered for dinner arrived when meal half finished. 2. Tea & coffee ordered at breakfast... More

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David Croasdale, General Manager at Hallmark Hotel Derby, responded to this review
April 17, 2012

Thanks for your review, I do apologise that the meal was let down towards the end with a wait for certain dishes, I’ll make sure your comments are passed onto the relevant manager and action taken. I’m glad overall you had a good time with us and I do hope you will come back and stay again in the future. More

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Additional Information about Hallmark Hotel Derby

  • Best Western Derby
  • Derby Best Western
Address: Midland Road, Derby DE1 2SQ, England
Price Range: $

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