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All 29 Derby hotels

Hallmark Hotel Derby

4.0 of 5 Hotel   |   Midland Road, Derby DE1 2SQ, England
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73%
Ranked #12 of 29 hotels in Derby
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Andre K Ashford, England, United Kingdom
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729 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Ashford, England, United Kingdom
Contributor
20 reviews 20 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

My family and I went to Derby to visit our stepdaughter who is attending university there. Upon arriving I was impressed by the parking facilities and ease of entering the hotel. The front desk receptionist was very friendly and welcoming and we found registering our car very easy. We had booked a room to sleep 3 but the room we... More

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Bristol, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We have stayed here in the past good price for location and rooms are clean and comfortable. However on Saturday 112/04/2014 the room next to ours was celebrating somebody birthday so were very noisy when we returned to at room at 11pm and were told to be quiet by other people then at 3am somebody knocked our door my husband... More

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DCroasdale, General Manager at Hallmark Hotel Derby, responded to this review

Thanks for your review, I was very sorry to hear you had been disturbed during the night by other guest. We do have a night manager on duty all night along with a night porter, if we would have been aware of this issue we would have tried to deal with it as swiftly as possible. More

Otley, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We stayed for one night on a special deal with two friends. The food was excellent, the room and bed was clean, very comfortable and spacious. All the staff were exceptionally helpful and friendly, no complaints at all. Top class car parking facilities are provided in the hotel grounds and there is a nice garden. Just across the road from... More

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DCroasdale, General Manager at Hallmark Hotel Derby, responded to this review

Wow thanks for a great 5 star review, I'm so pleased you had a good stay with us and I do hope you will come back soon. More

Market Harborough, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Very convenient with the train station just over road. A short 5-10 minute walk to Westfield shopping centre. The hotel although on the dated side was very clean and tidy, all staff very helpful, our double room on 1st floor very nice, bed very comfortable. We did not have dinner in restaurant but did have breakfast each day and this... More

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DCroasdale, General Manager at Hallmark Hotel Derby, responded to this review

Thanks very much for leaving a review, I do think perhaps you stayed at our sister hotel the Hallmark Inn. More

Lytham St Anne's, United Kingdom
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent a very relaxing Saturday enjoying drinks at the bar and later in the lounge area. Other than a few late afternoon nibbles we didn't eat there, instead trying a wonderful local Indian, Viceroy, which we would highly recommend. Our room was modern in its furnishings but had a slanted floor due to the age if the property, which gave... More

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DCroasdale, General Manager at Hallmark Hotel Derby, responded to this review

Thanks for your very positive review, little disappointed you only gave us 3 out of 5 considering the positive feedback. Hope we can welcome you back soon and we can wow you into a 5 star review! More

Derby, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

Although the restaurant was good; we were horrified to receive a demand for £130 for parking "illegally" in the car park. This was despite registering the vehicle at reception. On telephoning to sort this out; the unhelpful member of staff advised us that we must have entered the wrong registration (which wasn't the case). This was eventually sorted out but... More

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DCroasdale, General Manager at Hallmark Hotel Derby, responded to this review

Thank you for your review. We put a new system in for our car parking in Nov last year, this was to prevent the large amount of fly packing we were suffering with (next to a station and very close to Derby City center.) The system we have in place needs the resident or guest using our facilities to enter... More

Widnes, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I recently visited the Hallmark hotel a gift for my birthday, The reception staff were very friendly,and on arrival wished me a' happy birthday'.The room was very spacious,warm,excellent and in the room they had left a birthday card and some biscuits nicely wrapped which I personally thought was a nice touch!!The decor of the hotel was lovely very impressive. Breakfast... More

Was this review helpful? Yes 1
DCroasdale, General Manager at Hallmark Hotel Derby, responded to this review

Another great 5 star review, so pleased you had a good stay with us and enjoyed your birthday with us. Derby has loads to offer and I hope we can welcome you back soon. More

Shrewsbury, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Had a great stay this weekend at the Hallmark Hotel, what was particularly great was the customer service, we were on an offer break which included a visit to a local Indian restaurant as well as a wonderful meal in the Hallmark as well. The hotel rang me before arrival to double check my access needs for the Indian restaurant... More

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DCroasdale, General Manager at Hallmark Hotel Derby, responded to this review

What a great 5 star review, thanks a lot! I'm so pleased you enjoyed your break and the meal at Anoki, I ate there myself a couple of months ago and y the food is a great. Hope we can welcome you back soon. More

Salisbury, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Arrived late 21:50, but chef was still happy prepared to do me anything on the menu. Simple choice of fish and chips included tasty piece of cod and huge thick cut chips! Good quality room, and breakfast next day. Right next to the railway Station served me well for my for business trip. Lovely reception staff.

Was this review helpful? Yes 1
DCroasdale, General Manager at Hallmark Hotel Derby, responded to this review

Thanks for a great review, I'm so pleased you had a good stay with us and I do hope you'll come back soon. More

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My visits to Derby are purely business based. I was lodged by my team organiser into the Hallmark In. To be perfectly honest it met all my needs and comforts. Unfortunately the hotel exterior is fairly unimpressive. Its approach from Midland Road is only noticeable from a name above a fixed awning.  The hallways are decked with copies of watercolours... More

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DCroasdale, General Manager at Hallmark Hotel Derby, responded to this review

Thanks for your review, I'm pleased you had a good stay with us and do hope we can welcome you back soon. More

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Additional Information about Hallmark Hotel Derby

Also Known As:
Best Western Derby
Derby Best Western
Address: Midland Road, Derby DE1 2SQ, England
Location: United Kingdom > England > Derbyshire > Derby
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#4 Luxury Hotel in Derby
#11 Family Hotel in Derby
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hallmark Hotel Derby 4*
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