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The Menzies Mickleover Court

4.0 of 5 Etwall Road, Derby DE3 0XX, England
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Certificate of Excellence 2014
The Menzies Mickleover Court
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The Menzies Mickleover Court
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423 reviews from our community

Traveler rating
    179
    165
    55
    18
    6
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77
171
5
75
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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South Tyneside
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Stayed at Menzies Hotels Mickleover court in Derby Dec 11th. Would highly recommend this stay. Was made very welcome from start to finish.staff at every level were very helpful and pleasant. Evening meal on first evening was exceptional waiters were really entertaining .Receptionist I think her name was Emily?.was very helpful in arranging booking us into a Christmas evening party... More 

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2 reviews
4 of 5 stars Reviewed 1 week ago

Great hospitality, very welcoming reception staff Really helpful and pleasant staff, both front and back of house Housekeeping staff very friendly Nice rooms Great food Didn't take advantage of the leisure facilities, but would stay here again and would recommend to others Conference suite and staff was spot on

Was this review helpful? Yes
David_Ideson, General Manager at The Menzies Mickleover Court, responded to this review

Dear Ron B, Thank for choosing our hotel as your recent accommodation and conference venue. Your lovely comments are much appreciated, and the Team and I are very grateful for your wonderful feedback. We would highly recommend using our Waves Health Club on your next visit with us, as the pool, jacuzzi, sauna are all great ways to wind down... More 

London, England, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Overall this place is good and generally quite clean. There is a Tesco Superstore about 10 minutes walk away if you forget anything (if you arrive on a Sunday don't forget Tesco closes at 4pm). Internet Connection: They use BT Open Zone and it automatically logs you out after 60 minutes or so and the internet speed isn't great where... More 

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David_Ideson, General Manager at The Menzies Mickleover Court, responded to this review

Dear Anita_November Thank you for your review following your recent stay at our hotel. I am delighted that overall, you were satisfied with your stay. We are currently in the process of identifying a new guest toiletry supplier, so it won't be too long until we have toothpaste available for our guests. Although our wifi coverage is generally good throughout... More 

Nottingham, United Kingdom
Contributor
16 reviews 16 reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

We were lucky enough to spend the weekend at Mickleover Court Hotel, and while still impressive the Mickleover Court needs a little investment. Firstly though, I mus say the hotel was impeccably clean (other than the gym, which is a bit tired). So a huge thank you to the hard working cleaners as our King Room was spotless, a big... More 

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David_Ideson, General Manager at The Menzies Mickleover Court, responded to this review

Dear KevBlackshaw, Thank you for your honest comments, following your recent stay with us. Your comments about our high level of cleanliness throughout the hotel, is much appreciated and our housekeeping team and I are grateful for your feedback. Although I am sure that you appreciate that a property of our size requires a large amount of capital for decorative... More 

Keighley, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent Hotel. Visited with a Coach party recently, we were welcomed by the manager before we got off the coach, he helped his staff to carry our luggage in to the Hotel, tea and coffee was ready for us all, home made biscuits as well. The staff were all very helpful. The room was spotless. The evening meal and breakfast... More 

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David_Ideson, General Manager at The Menzies Mickleover Court, responded to this review

Dear Greenwood960, Thank you for your wonderful comments following you recent stay at our hotel, which the team and I have had great pleasure in reading. Our pastry chef was especially delighted with your comments about his biscuits! We do hope that we are able to welcome you back soon. Warm regards David More 

Derby, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have visited this hotel in the past, it is a lovely place to relax and the staff are very friendly, but the one thing that lets it down is the slow service, probably because there never seems to be enough staff on at busy times! On my most recent visit, I met up with an old friend of mine... More 

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David_Ideson, General Manager at The Menzies Mickleover Court, responded to this review

Dear Corinne B Thank you for your feedback and also for your lovely comments about our team. I was disappointed to hear of your experience in the bar, which was mainly due to inadequate scheduling of the team. Please accept our sincere apologies for the delay and confusion caused. Rest assure that I will be monitoring more closely along with... More 

Sutton Coldfield, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

From the moment you step into the foyer the hotel seems to welcome you, the receptionist was friendly and registration was complete in a couple minutes and we were soon in our room. As it was our anniversary the Hotel had upgraded us to a better quality room which was very spacious, clean and well equipped. We later drifted down... More 

Was this review helpful? Yes
David_Ideson, General Manager at The Menzies Mickleover Court, responded to this review

Dear SusiMyk, Congratulations on your wedding anniversary and many happy returns from all of us here at the Mickleover Court. Thank you for your lovely post following your recent stay and I was delighted to hear that our reception team went over and beyond your expectations, to make your special day even more memorable. We look forward to welcoming back... More 

Gloucester, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here while visiting Chatsworth house. A very pleasant stay. We were in a party of forty and I did not hear one complaint. Staff very attentive and helpful. Rooms were not big but our room was adequately furnished. Although the double wardrobe was small, because one side of the hanging space was taken with a shelf unit. The food... More 

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David_Ideson, General Manager at The Menzies Mickleover Court, responded to this review

Dea Raymond D, Thank you for your lovely response following your recent tour. I hope that you enjoyed Chatsworth House in all of its glory - it is lovely at this time of year. The team and I are grateful for your positive comments and we look forward to welcoming you back soon Warm regards David More 

Derby, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 11, 2014

I was in Derby for an 8 night stay on business conference. The conference facilities were excellent with regular refreshments and snacks. Lunch buffet was second to none. Delicious and plenty of it. I stayed in a regular double room for the first 3 days and was moved (free of charge and with no hassle) to a family suite. I... More 

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David_Ideson, General Manager at The Menzies Mickleover Court, responded to this review

Dear Titus T, Thank you for your lovely comments with reagards to our conference facilities, which the team and I have taken great pleasure in receiving. I am delighted that our reception team arranaged an alternative room for you due to the disruptions in the ceiling. The maintenance have now managed to idenitfy and rectify the issue We look forward... More 

Contributor
15 reviews 15 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed November 11, 2014 via mobile

The hotel has plenty of free parking and whilst nothing to look at from the outside is pleasant inside with a bright spacious lobby. The family room was large and well appointed. The carpet was past its best having enough stains to constitute a pattern. There were no outside windows only Velux roof windows which made the room feel claustrophobic... More 

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David_Ideson, General Manager at The Menzies Mickleover Court, responded to this review

Dear insumo, We are very grateful that you chose our hotel for your recent stay. I was sorry to hear that you experienced our pool whilst there was a fault with the thermostat, however I can confirm that this has now been resolved, as the delay was due to the delivery of a part. Please accept our sincere apologies for... More 

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Additional Information about The Menzies Mickleover Court

Address: Etwall Road, Derby DE3 0XX, England
Phone Number:
Location: United Kingdom > England > Derbyshire > Derby
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Menzies Mickleover Court 4*
Number of rooms: 99
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Also Known As:
The Menzies Mickleover Court Hotel Derby
The Menzies Hotel Mickleover
Hotel Style:
#2 Luxury Hotel in Derby
#4 Family Hotel in Derby
#8 Business Hotel in Derby

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