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The Menzies Mickleover Court

4.0 of 5 Etwall Road, Derby DE3 0XX, England
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Certificate of Excellence 2014
The Menzies Mickleover Court
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The Menzies Mickleover Court
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447 reviews from our community

Traveler rating
    187
    175
    59
    19
    7
See reviews for
81
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81
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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English first
  • All months
    (447)
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    (83)
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    (120)
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Rugby
Top Contributor
53 reviews 53 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars NEW

This hotel is a pleasant place to stay. It has a nice feel about it and the bedrooms are very comfortable. With leisure facilities and a good quality restaurant you will find all you want in a good hotel here. I had the classic fish & chips and it was very well presented and tatsed great.

Was this review helpful? Yes
David_Ideson, General Manager at The Menzies Mickleover Court, responded to this review

Dear FiltaGroup, We are delighted to hear that you chose our hotel for your recent stay and are very grateful for your kind comments. Our chefs will certainly be delighted with your positive feedback on our fish & chips - it is one of our most popular dishes! Please do remember to bring your swimwear with you the next time... More 

Birmingham, United Kingdom
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Have stayed here many times breakfast has sometimes been an issue but have to give credit where it is due - today it was very enjoyable. All Staff from Reception, Bar, Leisure Centre and at Breakfast were very helpful and attentive, nothing too much trouble for them. Our stay was on a Sunday evening, so was quieter than other days.... More 

Was this review helpful? Yes
David_Ideson, General Manager at The Menzies Mickleover Court, responded to this review

Dear Lintrev, Thank you for your comments following your recent stay. I am sorry to learn that you have experienced a poor breakfast service in the past, however I am delighted to hear that we have redeemed ourselves. We have made some improvements to our breakfast service over the past few weeks, so it is nice to hear that the... More 

Suffolk England
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just returned from a weekend break at this hotel. From the moment we arrived the service we received was excellent. Our room was spacious and comfortable and the breakfast exceptionally good. Like all hotels the drinks are a little expensive here. We would have no hesitation in recommending this hotel.

Was this review helpful? Yes 1
David_Ideson, General Manager at The Menzies Mickleover Court, responded to this review

Dear MallinEastAnglia, Thank you for choosing our hotel for your weekend getaway. It is always lovely to hear such wonderful comments about our team, for which I am very grateful for. I hope that you do keep us in mind for your next weekend getaway and we look forward to welcoming you back soon Warm regards David More 

Carlisle, United Kingdom
Contributor
16 reviews 16 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I and our 2 and half yr old daughter stayed here on a 2 night getaway deal as we were taking my daughter to Alton Towers. I personally can't fault the hotel. The staff were all extremely friendly and helpful, general hotel appearance is very good, clean and met our needs. The room, 111, was good for... More 

Was this review helpful? Yes
David_Ideson, General Manager at The Menzies Mickleover Court, responded to this review

Dear Tom197, Thank you for choosing our hotel, as part of your recent visit to Alton Towers. I certainly agree with your comments, as it is the team that make the difference between a satisfactory stay and a wonderful and memorable experience. I hope that you and your family enjoyed Alton Towers and we look forward to seeing you back... More 

Birmingham
Contributor
13 reviews 13 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Had a two night stay at this hotel, we were greeted by very friendly reception staff who explained all the facilities of this hotel and gave us details for the free wifi. We found our room on the first floor to be very comfortable and warm, had seating area as well as tea/coffee making facilities. The hotel has a swimming... More 

Was this review helpful? Yes 1
David_Ideson, General Manager at The Menzies Mickleover Court, responded to this review

Dear HumbugBrum, Thank you for your lovely comments following your recent stay at our hotel, which I will have great pleasure in sharing with our team. I am glad that you enjoyed our pool and sauna, as it is great for relaxing in. We look forward to welcoming you back soon for you next getaway Warm regards David More 

Nottingham, United Kingdom
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice looking hotel from the outside and lobby area inside. Friendly staff, happy to assist. We were given a family room for 3 people initially but there were 4 of us for our 3 nights stay, so we were moved to another room (room 433) The main bed looked like it hadn't been changed as there were hairs in the... More 

Was this review helpful? Yes 1
David_Ideson, General Manager at The Menzies Mickleover Court, responded to this review

Dear VeraD21, Thank you for your honest comments following your recent stay at our hotel. I was sorry to learn about the incident with regards to your bedroom. Please accept our sincere apologies, as this is simply unacceptable and certainly does not reflect our usual high standards. All of our rooms are inspected by the head housekeeper or a member... More 

Nottingham, United Kingdom
2 reviews
2 of 5 stars Reviewed 2 weeks ago

The hotel looks great on the photos without people. Valentines night was booked up so had to visit a very nice restaurant near by. In the gym spa there were a group on 5 men who didn't mind swearing in front of ladies and thought it was great fun divinghe in the pool When I discussed the matter with the... More 

Was this review helpful? Yes 2
David_Ideson, General Manager at The Menzies Mickleover Court, responded to this review

Dear Raj M, Thank you for your review, which I was very sorry to read. Please accept our sincere apologies for the disruption and offence caused. It is extremely important to us that we consistently maintain the respect and decorum expected, of a health-club within a 4 star hotel environment. Rest assure that this is an extremely rare occurrence. Moving... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly staff on arrival. Gorgeous food.. We had a 3 course meal which was lovely apart from sticky toffee pudding slightly hard but still tastey. Drinks prices good. Quiet and relaxing. Breakfast was nice. Lovely pool area although a little noisy with lots of kids. Shower area a bit grubby with lots of dust/hair on the floor could do with... More 

Was this review helpful? Yes
David_Ideson, General Manager at The Menzies Mickleover Court, responded to this review

Dear Chelle41463, We are delighted to hear that you had a fabulous stay at our hotel and we are very grateful for your comments. I look forward to sharing this with our teams. I was sorry to hear about the healthclub showers being a little grubby. I will certainly ensure that this is immediately actioned and brought back up to... More 

cheshire england
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel under a group booking on 29th January for three nights. The hotel looks nice,the food is good and the staff very friendly and helpful. There is a spa,hairdresser,gym and pool for use of the people staying there although there are times its a little crowded as locals have membership to the gym,so pick your times.... More 

Was this review helpful? Yes 1
David_Ideson, General Manager at The Menzies Mickleover Court, responded to this review

Dear Murphy64, Thank you for your review. I am glad to hear that generally you enjoyed your stay with us. Please accept our apologies for the cold room. All of our rooms are allocated to guests on the morning of arrival. Once the outside temperature reaches a certain specific low, we pre-heat the rooms to ensure a warm welcome into... More 

Essex, United Kingdom
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here a few years back with my husband and some family as we all took a trip up to alton towers for the weekend. Hotel was lovely, rooms spacious and comfy, well located. We didn't eat evening meal here as went into town for meal however staff arranged taxi for us. Overall nice hotel.

Was this review helpful? Yes
David_Ideson, General Manager at The Menzies Mickleover Court, responded to this review

Dear Leigh B, Thank you for your kind comments following your recent stay at our hotel, which I will be delighted to share with our hotel teams. On your next visit, we would definitely recommend that you try dinner in our Brasserie Restaurant, which we continuously receive positive feedback for. Thank you once again for your lovely comments and we... More 

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Additional Information about The Menzies Mickleover Court

Address: Etwall Road, Derby DE3 0XX, England
Phone Number:
Location: United Kingdom > England > Derbyshire > Derby
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Menzies Mickleover Court 4*
Number of rooms: 99
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Also Known As:
The Menzies Mickleover Court Hotel Derby
The Menzies Hotel Mickleover
Hotel Style:
#2 Luxury Hotel in Derby
#3 Family Hotel in Derby
#8 Business Hotel in Derby

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