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All 29 Derby hotels

Holiday Inn Derby Riverlights

4.0 of 5 Hotel   |   Morledge, Derby DE1 2AY, England
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Ranked #8 of 29 hotels in Derby
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
OIgnat Krakow, Poland
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268 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Krakow, Poland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I travel a lot and spend a lot of my time in this hotel. The quality of services are constant and very good and the staff is just brilliant - especially Dave, the front of house any venue would wish to have - Very positive vibe and always helpful and unique brilliant personality! I highly recommend this hotel if you're... More

Was this review helpful? Yes 1
London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I have to stay away for business and the HI at Derby is great. I look forward to coming back each evening to a relaxing bath and very comfortable bed. The front of house team (Dave, Claire and co) are incredibly accommodating and nothing is too much trouble. It's always service with a smile. Highly recommended!

Was this review helpful? Yes 1
A TripAdvisor Member
2 of 5 stars Reviewed 1 week ago

The Holiday Inn Riverlights should be the perfect place for an overnight stay in Derby, the staff are helpful, kind and courteous, the hotel is modern, rooms are clean and to a high standard, the restaurant is lovely... but dont go here expecting a good nights sleep. The hotel has a Casino/nightclub which plays loud music until 6am which even... More

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Bridlington, United Kingdom
Top Contributor
73 reviews 73 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have given a very good rating as the room was of a good size with a good modern bathroom and breakfast was of a good standard, but the staff should keep a watch on filling up the buffet and ensuring that the food keeps hot Now for tings that should be improved on. We asked for a high floor,... More

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Leicester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed overnight here with my girlfriend and another couple after coming up from Leicester to watch the Ladyboys of Bangkok, and none of us could fault the hotel in any way. The service was great, the hotel was clean with nicely decorated and well kept rooms. The bed was very comfortable, the shower was strong and hot, and although the... More

Was this review helpful? Yes 2
London, United Kingdom
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We arrived with no prior booking and were able to get a room straight away having travelled up from Essex to visit Alton Towers for the day. The staff were extremely helpful and friendly and even upgraded us free of charge to an executive suite with breakfast included. I must give a special thank you to Dave who was a... More

Was this review helpful? Yes 4
GMHIDerbyRiverlights, General Manager at Holiday Inn Derby Riverlights, responded to this review

Good Afternoon Thank you for your recent review. There is nothing better than a bit of spontaneity for a night away! I am glad that you chose us as your base to visit Alton Towers. Dave is indeed one of our many 'stars' and he will be very pleased to receive your comments. We do hope that you choose to... More

London, United Kingdom
20 reviews 20 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A great Holiday Inn experience, great service with pleasant staff, good breakfast, decent after hours room service, lovely modern bedroom but average bath amenities. The breakfast was of good quality, with bottled jam and individually packed cereal portions. Very few hotels today provide you this option which is a fresh product. While some would disagree and argue it is an... More

Was this review helpful? Yes 3
GMHIDerbyRiverlights, General Manager at Holiday Inn Derby Riverlights, responded to this review

Good Afternoon Thank you for your review. I appreciate the comments regarding the breakfast as we certainly do aspire to provide a great breakfast before you depart the hotel. I do take on board your comments regarding the noise disturbance from external sources, and indeed that is a downfall of a city centre hotel. If you were to stay with... More

Derbyshire, England
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 16, 2014 via mobile

The staff were very efficient and accommodating. The room was large and spacious (executive room) but it smelt horrendously like stale smoke. The restaurant food was pretty poor but when my husband mentioned it they did offer us another drink or dessert which was something. Breakfast was mediocre with slimy eggs and mushrooms but nice pastries. You do get discount... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Derby Riverlights, responded to this review

Dear amberchatwin1985, Thank you so much for taking the time to leave us your feedback. I am delighted to hear that you found our staff efficient and accommodating. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you... More

Reading, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 11, 2014

Staff were very friendly and helpful. Rooms were spotless and well sized with a good shower and large tv. The hotel is right in the center of town with quick access to restaurants and bars. There is also ample and safe parking next door.

Was this review helpful? Yes 2
Swansea, United Kingdom
11 reviews 11 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 7, 2014

Attractive modern hotel. Reception staff are very friendly and helpful. I made a booking error and they corrected this for me with no fuss. Our room was spacious with all the usual facilities including a small sofa and high back office type chair. There was a pleasant view over the river . The bath/shower is quite small with a high... More

Was this review helpful? Yes 5

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Additional Information about Holiday Inn Derby Riverlights

Also Known As:
Holiday Inn Derby Riverlights Hotel Derby
Holiday Inn Derby Riverlights Hotel
Address: Morledge, Derby DE1 2AY, England
Phone Number:
Location: United Kingdom > England > Derbyshire > Derby
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Derby
#3 Luxury Hotel in Derby
#8 Family Hotel in Derby
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Derby Riverlights 4*
Official Description (provided by the hotel):
Holiday Inn Derby-Riverlights is situated next to the Westfield Derby shopping centre in the heart of the city. Derby bus station is next door and we're a 10-minute walk from Derby Midlands rail station. Flights touch down at East Midlands Airport, 14 miles away. You'll feel relaxed when you step off the bustling street and into our sleek Lobby, with its 4-story glass atrium. ... more   less 
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