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Pentahotel Derby

4.0 of 5 Locomotive Way | Pride Park, Derby DE24 8PU, England (Formerly Ramada Encore Derby)
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Pentahotel Derby
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Pentahotel Derby
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233 reviews from our community

Traveler rating
    108
    70
    33
    11
    11
See reviews for
8
70
13
77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Bristol
1 review
4 of 5 stars Reviewed 3 days ago NEW

I’ve been using this hotel weekly for almost 5 years, regularly staying for at least 2 nights on business most weeks: so, I’ve witnessed its reincarnation from Ramada to Penta! It was always a good hotel with very friendly and efficient staff. Pentahotel must have spent a small fortune on refurbishment, giving the outside a very cool facelift with striking... More 

Review collected in partnership with this hotel

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TomGallimorePenta, Manager at Pentahotel Derby, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience of your stay with us here at pentahotel Derby. It was really good to hear that you find Hazel such a pleasure. We're always looking for ways in which to improve our service so thanks for the advice; the only note I'd have is that having changed... More 

Welling, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

Good hotel, modern and fun, and now the music has been toned down a bit it's a very pleasant place to stay. My only wish is that the check-out was more efficient....maybe a printer upgrade needed? Other than that was very good, including excellent evening meal and good breakfast too.

Review collected in partnership with this hotel

Was this review helpful? Yes
TomGallimorePenta, Manager at Pentahotel Derby, responded to this review

Dear valued guest, Thank you for the fantastic review of your stay with us at pentahotels Derby & for taking the time to share this. It is always nice to read that our guests enjoyed their stay & I am really pleased that we got things right for you. I hope that you will be a regular visitor to us... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Chloe, Sarah and Bradders - were fantastic staff and couldn't do more! The rooms were good, the bar excellently stocked and the gym well equipped. The staff go out of their way to help at all times. The restaurant serves excellent food.

Was this review helpful? Yes
TomGallimorePenta, Manager at Pentahotel Derby, responded to this review

Dear Guest, Thanks for the kind words! pentahotels are new to the market & we are really excited about the changes that we are making & the positive feedback we are receiving. I hope that you will continue to support the brand & that we will see you back again soon. Very best regards Tom More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stay at the Penta Derby regularly with business. Location is convenient for work, the rooms are good, it is nice to have a gym and the hotel is fun. Service from Chloe, Sarah and Braders absolutely brilliant.

Was this review helpful? Yes
TomGallimorePenta, Manager at Pentahotel Derby, responded to this review

Dear Traveller, Thank you for taking the time to post your review of your stay with us at pentahotels here on TripAdvisor.It was really nice to read your comments & I will be sure that the team are thanked for making your stay enjoyable. I hope that you will be a regular visitor to us here at pentahotel Derby. Very... More 

Wigan
Contributor
18 reviews 18 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Reception / lobby / bar area resemble a baroque brothel. I shouldn't like it but I do. Nice and quirky. Staff friendly, everywhere is clean and modern. Complimentary pool table is also different with a grey patterned baize instead of the traditional green. Stylish finish in a box building. Only downer for me is the small single beds.

Was this review helpful? Yes
TomGallimorePenta, Manager at Pentahotel Derby, responded to this review

Dear Traveller, Thanks for taking the time to share your experience with us at pentahotels. I was pleased to see that you enjoyed your stay & I can now also confirm that we are due to start a refurbishment of our bedrooms in the very near future which I know will only make things even better. I look forward to... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Amazing time spent here, room was nice and modern, lobby very modern and trendy with very nice decorations aswell as providing good facilities that are free to use. Above all else staff (in my case Chloa) were especially welcoming and helpful with any enquiries I had. 5 stars

Was this review helpful? Yes
TomGallimorePenta, Manager at Pentahotel Derby, responded to this review

Dear valued guest, Thanks for taking the time to let us know that you enjoyed your stay at pentahotel Derby. It is always nice to hear that we are doing things the right way! I hope that we will see you back with us very soon. Very best regards Tom More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here for a works training course and the hotel was very clean and tidy. Wifi free for all the rooms was very useful. The staff were excellent especially Chloe who couldn't do enough for us all. Would definitely stay there again!

Was this review helpful? Yes
TomGallimorePenta, Manager at Pentahotel Derby, responded to this review

Dear Traveller, Thank you for the great review of your stay with us at pentahotels. The team here in Derby are all working towards making the hotel a great place to relax & stay & I am glad that this came across during your visit. I hope that we will see you back with us very soon. Very best regards... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for 5 days during a training course with work and it was spot on! Very modern looking bar lounge area with free pool! The rooms are very cosy and come with everything you would would need. Anything else you might need is available from the desk e.g. Iron. Chloe and the rest of the staff were very hospitable!... More 

Was this review helpful? Yes
TomGallimorePenta, Manager at Pentahotel Derby, responded to this review

Dear valued guest, Thanks for taking the time to post your review of your stay with us on TripAdvisor. I am pleased that we got things right for you & even more so, that you published your experience with pentahotels. I hope that you will be a regular visitor to us here at pentahotel Derby. Very best regards Tom More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here for a week in Jan, nice friendly staff, good service, modern, clean room and good facilities. Everything was catered for and the location, being barely a 2 minute walk from Derby station is excellent. Chloe in particular was very good and was always around when you needed her... Overall a very good experience and I would definitely stay... More 

Was this review helpful? Yes
TomGallimorePenta, Manager at Pentahotel Derby, responded to this review

Dear Traveller, Thank you for the kind words following your stay with us here in Derby. I am pleased that you enjoyed your experience of pentahotels, it certainly is an exciting chain of hotels! I hope that we will see you back with us very soon. Very best regards Tom More 

Darlington, England, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Had a superb few days in the Penta Derby! A 21st century hotel with 21st century customer service. A very modern look and approach to service, one I really enjoyed! The food was excellent as was the fitness room and the rooms very comfortable with great HD tv's. All the staff were very cheerful and helpful especially Chloe :-)

Was this review helpful? Yes
TomGallimorePenta, Manager at Pentahotel Derby, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience of your stay with us here at pentahotel Derby. It was really good to hear that you enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right! I hope that we will see you back again soon!... More 

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Additional Information about Pentahotel Derby

Address: Locomotive Way | Pride Park, Derby DE24 8PU, England (Formerly Ramada Encore Derby)
Phone Number:
Location: United Kingdom > England > Derbyshire > Derby
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pentahotel Derby 4*
Number of rooms: 112
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Also Known As:
Ramada Encore Derby Hotel Derby
Hotel Style:
#4 Luxury Hotel in Derby

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