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pentahotel Derby

#5 of 32 Hotels in Derby
Certificate of Excellence
Hotel website
Locomotive Way | Pride Park, Derby DE24 8PU, England (Formerly Ramada Encore Derby)
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819 Reviews from our TripAdvisor Community

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Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Great staff. Spot on great food service all outstanding would stay every week. Staff really looked after us especially lads called jack and Bradley. Rooms are really nicely decorated and loved the walk in shower. And soaps smell lovely

Helpful?
Thank Gareth H
Basildon, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed yesterday NEW

My experience started before even entering the hotel, the car park is chargeable, but no sign out side to state this or the rates, as you have to go through a barrier it just looks like secure parking. At reception I was made to feel undervalued and embarrassed in front of a room full of guests because I wanted to... More 

Helpful?
1 Thank Tony B
Reading, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

What a place! Best staff ever! Bradley, Marley,Jack, Jay, Elijah make everyone feel so welcome:) well done guys! Working so hard with constant smile! comfortable rooms, good food, nice fitness, great modern place! Cant fault it!

Helpful?
1 Thank Iwona W
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Brilliant atmosphere in both the bar area and the restaurant. Rooms are a great size, comfy and the best showers around! Fantastic staff with a special shout out to Bradley, Marley, Jack, Jay, Elijah for their excellent, friendly service.

Helpful?
1 Thank em_4083
Deanshanger, England, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel last night (Tuesday 9th February ) and just wanted to say how much we enjoyed it . We have never stayed at a penta hotel before but we were not disappointed in any way . Friendly and helpful staff , good food , and clean up to date rooms . But the icing on the... More 

Helpful?
1 Thank Jocelyn A
Hitchin, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Television is temperamental and the remote control doesn't work half the time. The rooms are always cold on entry and require the air con to be on noisy fan to get the room warm. Also I don't like wet rooms so the bathrooms do not suit me. This hotel has great potential but fails on the details.

Review collected in partnership with this hotel

Helpful?
1 Thank W3934FFpeterm
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

I visited with family, and had a wonderful time. The staff were great and looked after us perfectly. Jack and Emily were there mist the time we were and couldn't help us more. We ate in the restaurant and cant think of a better place we have stayed. Will definitely return soon.

Helpful?
1 Thank MrBMrs
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

I have returned to the hotel as the first stay was so good, this time was better however. Couldn't recommend this place any higher. The staff are so attentive and caring, and the rooms are really comfortable. The food was excellent. Whenever I visit the East Midlands I will definitely stay here. Just like the Godfather part two truly was... More 

Helpful?
1 Thank LWG1987
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I've stayed at this hotel since November, and have thoroughly enjoyed my time here. With a quirky styling and atmosphere, Penta is certainly unique as far as hotels go, and manages to feel fun and lively,though homely at the same time. Penta provides a complimentary PS4, pool table , and fitness suite, meaning you are never at a loss for... More 

Helpful?
2 Thank js_johal89
Nottingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Been staying at the Penta now for 5 months - It's by far one of the best hotels I've stayed in. The 24 hour service is brilliant, the staff are very accommodating and atmosphere is a joy to behold. The room service has been very good and prompt, with everything that was asked being delivered. A special mention to Chloe... More 

Helpful?
4 Thank Angad S
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