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All 30 Derby hotels

Pentahotel Derby

4.0 of 5 Hotel   |   Locomotive Way | Pride Park, Derby DE24 8PU, England (Formerly Ramada Encore Derby)
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Ranked #11 of 30 hotels in Derby
A recent review
4 of 5 stars reviewed yesterday
Paul_Gillingham_Kent Gillingham(Kent)
  • Overview
  • Reviews (42)
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42 people have reviewed this hotel

Traveler rating
    17
    19
    4
    2
    0
See reviews for
2
16
1
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
Gillingham(Kent)
Contributor
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Room basic but clean, good bed and lots of hot water! Breakfast very good, coffee from machine but still OK. 2 mins from station and 10 mins from shops, follow the sign Town Centre 4 mins bicycle it does not show walkers but this is the way through building site.

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Norfolk, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Had a most enjoyable stay at the Pentahotel. We usually stay at the nearby HI Express but decided to try this hotel for a change and really glad we did. Bedrooms/bathrooms clean and comfortable with fairly basic furnishings inline with this type of hotel. Loved the modern decor of lounge and dining area . The staff were efficient and very... More

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PentaBirmingham, General Manager at Pentahotel Derby, responded to this review

Hi Collette, Thank you for the kind words following your stay with us at pentahotel Derby. I am delighted that you enjoyed your first pentahotel experience & I hope that there wil be many more to come! Very best regards Ben More

Glasgow
1 review
4 of 5 stars Reviewed 3 days ago NEW

The entrance to the hotel is modern. Loved the atmosphere and the staff were warm and welcoming. The room was a little disappointing as the room looked nothing like the pictures. Amazing breakfast though!

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PentaBirmingham, General Manager at Pentahotel Derby, responded to this review

Hi Amy, Thank you for the review if your stay with us at Derby. It was great to see that you enjoyed your stay in the main but sorry that you didn't feel the bedrooms were represented fairly, all of our rooms are identical in decor so I can assure you that the photographs are indicative of our bedrooms. I... More

Epsom
1 review
5 of 5 stars Reviewed 4 days ago NEW

we arrived at 1am after a long delayed journey from Epsom Surrey. We had a warm welcome and were able to have a drink in the bar . Good nights sleep and an excellent breakfast. Only problem was we had to get up early for our friends wedding. We would definitely recommend the hotel to our friends

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PentaBirmingham, General Manager at Pentahotel Derby, responded to this review

Hi Anne, Thank you for the kind words following your stay with us at pentahotel Derby. It was great to see that you enjoyed your stay with us & I hope that next time you will get to spend a little longer with us. Very best regards Ben More

Plymouth
1 review
2 of 5 stars Reviewed 1 week ago NEW

The location of this hotel was good for me. The hotel lobby is very dark and has a particular smell to it, one i would associate to cat wee. The room I had was basic and the description of my room did not fit what i was given. The towels had diry stains on them so it was a good... More

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PentaBirmingham, General Manager at Pentahotel Derby, responded to this review

HI Sarah, Thanks for your feedback following your stay with us at pentahotel Derby. I am really sorry that you had a poor experience with us & that the scent system that we use wasn't your liking. I would be really keen to hear more about your stay with us & to try & make things better for you. If... More

Dunfermline, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for two nights while on a business trip. Parking was straightforward with a good-sized and free carpark (although it appears that barriers are being fitted so perhaps this is going to change). As others have said the reception desk is also the bar, which is unusual, however check-in was fine and quick with friendly staff. Breakfast was pretty... More

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PentaBirmingham, General Manager at Pentahotel Derby, responded to this review

Hi Peter, Thank you for taking the time to review your stay with us at pentahotels Derby. I am really pleased that you enjoyed your stay in the main part. Sorry that we had ran out of handsoap at the time of your stay, this has now been resolved! I hope that we will see you back again soon. Very... More

Cwmbran
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Felt like I wanted into a mature night club the staff were brilliant. Only problem was the pillows. pillows were rubbish only complaint. The bedroom was spacey and warm. Breakfast was surprising it was open with self service and help yourself I was extremely pleased

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PentaBirmingham, General Manager at Pentahotel Derby, responded to this review

Hi James, Thanks for your kind words following your stay with us at pentahotel Derby. I am really pleased that you enjoyed your stay with us & hope to see you back again soon. Very best regards Ben More

Twickenham, United Kingdom
Contributor
16 reviews 16 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I am here on business so the location of the hotel and ease of access is great - but here are ominous signs of parking charges to come - a car park charge terminal is being installed - don't approve of that. It was a Ramada hotel - recently become a Penta. It is a modern block design. Rooms are... More

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PentaBirmingham, General Manager at Pentahotel Derby, responded to this review

Hi Dominic, Thank you for your feedback on your stay with us at pentahotel Derby. I am pleased that in the main, you enjoyed your experience with us but sorry to hear that there are some niggles that we need to iron out. I would be delighted to help you personally on these if I can - please do ask... More

Leeds
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for a few nights on business. On entering the hotel it does appear to be a bar - dark, with disco balls, projected logo etc. The bar facilities are a mixed bag - free pool and PS4 were the highlights, canned Guinness perhaps the low - they don't really do draught beer, but they know how to... More

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PentaBirmingham, General Manager at Pentahotel Derby, responded to this review

Dear Ian, Thank you for your review of your stay with us at pentahotel Derby, we appreciate your feedback. To confirm that we do offer free WiFi to all guests at the hotel, our chargeable service is for an extremely hi-speed offering. We do price our accomodation at a level that is slightly lower than those who offer free hi-speed... More

england
Reviewer
5 reviews 5 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Just returned from a 2 night stay at this hotel. Was a guest before when the hotel was an encore hotel. The staff at this hotel are the best part, such lovely people who are willing to do anything to help you. The reception has undergone recent refurbishment and looks good, very modern. The breakfast really stands out as a... More

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PentaBirmingham, General Manager at Pentahotel Derby, responded to this review

Dear Starry, Thank you for sharing your experience of your stay at pentahotels. I am really surprised & sorry that we haven't impressed you with the changes that we have made and would love the opportunity to make things right for you. If you could contact me directly by email - ben.thomas@pentahotels.com I would be most keen to apologise in... More

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Additional Information about Pentahotel Derby

Address: Locomotive Way | Pride Park, Derby DE24 8PU, England (Formerly Ramada Encore Derby)
Location: United Kingdom > England > Derbyshire > Derby
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pentahotel Derby 4*
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Also Known As:
Ramada Encore Derby Hotel Derby

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#4 Luxury Hotel in Derby
Hotel Class
Official Description (provided by the hotel)
DELVE INTO DERBY From a perfect position in Pride Park, pentahotel Derby is a gateway to Derby's business district and all the city's attractions. Step inside and experience a hotel that's proud to be different. Our pentalounge - part hotel reception, part cool club - is the heart of penta: a friendly chill-out zone, designed by Italian architectural maestro Mattheo Thun. Your only problem will be wanting to extend your stay! ... more   less 
Number of rooms
112

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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