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pentahotel Derby

#4 of 32 Hotels in Derby
Certificate of Excellence
Hotel website
Locomotive Way | Pride Park, Derby DE24 8PU, England (Formerly Ramada Encore Derby)
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15% off room rate
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pentahotel Derby
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490 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Surrey
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have used the Pentahotel in Derby several times in the past 5 months, as its closely located to the business park. Having held off drafting a review, my last experience prompted me to summaries by experience as a customer. Service The service from the staff is second to none, its great and they make you feel very welcome, top... More 

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Cannock, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed several times at the hotel, high quality rooms. great bathrooms. really helpful staff, amrita was wonderful. the only slight problem booking through laterooms.com listed the rooms as a standard double and in fact they had booked me in to a twin. I found this slightly misleading. would stay again.

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Cambridgeshire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Me and my partner stopped here for a night in may as a last min get away, i can truly say its one of the best hotels we have stayed in. I must admit when i booked we asked for a room with a double bed but got one with 2singles. I called reception to see of they could move... More 

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TomGallimorePenta, Manager at pentahotel Derby, responded to this review

Dear Megan, Thank you for taking the time to post your review of your stay with us at pentahotels here on TripAdvisor.It was really nice to read your comments & I will be sure that the team are thanked for making your stay enjoyable. I hope that you will be a regular visitor to us here at pentahotel Derby. Very... More 

Liverpool
5 of 5 stars Reviewed 4 days ago NEW

We were met by the receptionist, nice, pleasant, informative and professional. Room was great, loved the free totalities. It was very clean and nicely styled. It is just outside of the town centre, in a great spot. Would defiantly recommend staying there and would do again ourselves,

Review collected in partnership with this hotel

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TomGallimorePenta, Manager at pentahotel Derby, responded to this review

Dear Paul, Thank you for the great review of your stay with us at pentahotels. The team here in Derby are all working towards making the hotel a great place to relax & stay & I am glad that this came across during your visit. I hope that we will see you back with us very soon. Very best regards... More 

Derbyshire, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

A beautiful hotel,cheap,very clean and a great nights sleep! Staff very helpful, excellent facilities included in the price will defiantly return in the future really can't fault the place. Look forward to our next stay :)

Review collected in partnership with this hotel

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TomGallimorePenta, Manager at pentahotel Derby, responded to this review

Dear Rachel, Thanks for taking the time to post your review of your stay with us on TripAdvisor. I am pleased that we got things right for you & even more so, that you published your experience with pentahotels. I hope that you will be a regular visitor to us here at pentahotel Derby. Very best regards Tom More 

Leicester
1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed here last year the rooms were good then but we went the weekend just gone and the rooms have been refurbished we stayed in the superior rooms and they were fantastic. The hotel is lovely and the staff can't do enough to help you enjoy your stay. The breakfast buffet is lovely plenty of choice I'll definitely coming back... More 

Review collected in partnership with this hotel

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TomGallimorePenta, Manager at pentahotel Derby, responded to this review

Dear Rebecca, Thank you for the kind words following your stay with us here in Derby. I am pleased that you enjoyed your experience of pentahotels, it certainly is an exciting chain of hotels! I hope that we will see you back with us very soon. Very best regards Tom More 

Thrapston, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I've stayed here before and since opted for slightly cheaper hotels whenever I re-visited Derby. Not because the Penta isn't worth it, mainly just due to budget. But this time around, I was showing my friend around Derby and wanted her to stay somewhere I knew she'd love. The beds are crazy comfortable, the showers are really great and the... More 

Review collected in partnership with this hotel

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TomGallimorePenta, Manager at pentahotel Derby, responded to this review

Dear Victoria, Thank you for taking the time to share your experience of your stay with us here at pentahotel Derby. It was really good to hear that you enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right! I hope that we will see you back again soon! Very... More 

London, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

So turned up after a long day's travelling to be told my double room was no longer available, not just myself but my 2 colleagues as well. Not a great start. My twin room was tiny I could stand on the bed and touch all 4 walls, a slight improvement in decor since it was a ramada but it's still... More 

Review collected in partnership with this hotel

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TomGallimorePenta, Manager at pentahotel Derby, responded to this review

Dear Paul, Thank you for your review. I'm naturally apologetic that there were elements of your stay which weren't as we would both expect; had we been given an opportunity to fix these I'm confident that we could have done so. In regards to the décor, I'm sorry that this wasn't to your taste although the feedback we have received... More 

Derby
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Myself and my partner stayed at this hotel during a fun weekend in derby! The decor is amazing, so much better than other tired hotels - the food was yummy and the bar area was so cosy to sit and have a drink in the evening. Lovely comfy beds and the staff were all so cheerful and helpful! One particular... More 

Was this review helpful? Yes 1
TomGallimorePenta, Manager at pentahotel Derby, responded to this review

Dear Rebecca, Thanks for taking the time to let us know that you enjoyed your stay at pentahotel Derby. It is always nice to hear that we are doing things the right way! I hope that we will see you back with us very soon. Very best regards Tom More 

Derbyshire, United Kingdom
5 of 5 stars Reviewed 1 week ago

Excellent hotel so relaxing. Breakfast is really good, loads of choice and well presented.The staff were very professional, I was impressed. Check out and in was quick and efficient. Special thanks to Emma, Jack, Hattie and Amrita for looking after me Definitely will be back. On the whole this hotel is highly recommended

Was this review helpful? Yes
TomGallimorePenta, Manager at pentahotel Derby, responded to this review

Dear Phill, Thank you for the great review of your stay with us at pentahotels. The team here in Derby are all working towards making the hotel a great place to relax & stay & I am glad that this came across during your visit. I hope that we will see you back with us very soon. Very best regards... More 

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