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All 30 Derby hotels

Pentahotel Derby

4.0 of 5 Hotel   |   Locomotive Way | Pride Park, Derby DE24 8PU, England (Formerly Ramada Encore Derby)
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Pentahotel Derby
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Ranked #15 of 30 Hotels in Derby
A recent review
4 of 5 stars reviewed 2 days ago
Paige D Derby
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84 reviews from our community

Traveler rating
    29
    36
    13
    4
    2
See reviews for
3
36
3
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • Any
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  • All months
    (84)
  • Mar-May only
    (0)
  • Jun-Aug only
    (43)
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    (41)
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Derby
1 review
4 of 5 stars Reviewed 2 days ago NEW

Nice and clean, but pretty bare in the rooms. No how would you say "home comforts" laminate flooring makes it cold also. expensive breakfast £15 per person also. Overall good stay and would stay there again.

Review collected in partnership with this hotel

Was this review helpful? Yes
TomGallimorePenta, Manager at Pentahotel Derby, responded to this review

Dear Traveller, Thank you for the great review of your stay with us at pentahotels. The team here in Derby are all working towards making the hotel a great place to relax & stay & I am glad that this came across during your visit. I hope that we will see you back with us very soon. Very best regards... More

Derby, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great chilled relaxed atmosphere, friendly staff, nice modern decor. Rooms clean and modern with a nice size tv. Trendy modern bar, good selection of breakfast items, nice touches like ps4 in the bar and blankets on the outdoor seats. Stayed here a few times and will defo be staying again. Top hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes
TomGallimorePenta, Manager at Pentahotel Derby, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience of your stay with us here at pentahotel Derby. It was really good to hear that you enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right! I hope that we will see you back again soon!... More

Liverpool, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Great place to stay. Nice hotel apart from the bed was a very squeaky almost flimsy bed. To get to the town centre you have to go through the barriers at Derby station but there's a Harvester about a 2 minute walk and lots of other fodd places 5-10 minutes walk away. Would stay again.

Review collected in partnership with this hotel

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TomGallimorePenta, Manager at Pentahotel Derby, responded to this review

Dear Traveller, Thank you for the kind words following your stay with us here in Derby. I am pleased that you enjoyed your experience of pentahotels, it certainly is an exciting chain of hotels! I hope that we will see you back with us very soon. Very best regards Tom More

Surrey, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Invoice was incorrect on department. Charged me £22 for breakfast! Although hotel was modern and clean the hotel did not function in general. Not enough tables for breakfast and service for food was extremely slow. Drinks were also expensive.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
TomGallimorePenta, Manager at Pentahotel Derby, responded to this review

Dear Traveller, Thank you for taking the time to post your review of your stay with us at pentahotels. I am sorry that your visit didn’t quite meet the expectations that we would have both had. We always try to fix things for guests when issues arise and I am sorry that we did not get the chance to do... More

Pontefract, England, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

Stayed for first time in the revamped Penta Hotel. First impressions are very good. Quite Trendy Reception and Bar area with nice (dark) decor with Plasma Fish Tanks, and even a free quality pool table to pass the evening away, finishshed off with some cool tunes ! I could see that the dark feel may not be to everyone's taste... More

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TomGallimorePenta, Manager at Pentahotel Derby, responded to this review

Dear Guest Thanks for taking the time to post your review of your stay with us on TripAdvisor. I am pleased that we got things right for you & even more so, that you published your experience with pentahotels. I hope that you will be a regular visitor to us here at pentahotel Derby. Very best regards Tom More

Solihull
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Same cost as the large chain Travelodge, Ibis, Premier Inn, etc. but a much better standard of accommodation and cleanliness.The bar area is a as good as any trendy bar but with friendly, welcoming staff and a relaxed atmosphere. Only down side is that the food is a little expensive.

Review collected in partnership with this hotel

Was this review helpful? Yes
TomGallimorePenta, Manager at Pentahotel Derby, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience of your stay with us here at pentahotel Derby. It was really good to hear that you enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right! I hope that we will see you back again soon!... More

London
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Smells chips No air condition Small room There is no divider between shower and the rest of the toilet Can’t open the window No cupboard to store cloths No place to store the travelling bag Breakfast is good

Review collected in partnership with this hotel

Was this review helpful? Yes 2
TomGallimorePenta, Manager at Pentahotel Derby, responded to this review

Dear valued guest, I would like to firstly apologise for the issues you encountered during your stay with us. We do take all feedback very seriously and strive to continually look for ways to improve our guests experience when staying with us. We do like to try and rectify any issues with our guests in person to ensure they leave... More

Harrogate
1 review
4 of 5 stars Reviewed 1 week ago

Hotel was great....decor and staff fantastic and very helpful Spoiled by a cheap creaky bed which made a noise with the slightest movement Didn't make for a very good nights sleep and in view of the general standard of the rest of the hotel thought would have been much better

Review collected in partnership with this hotel

Was this review helpful? Yes
TomGallimorePenta, Manager at Pentahotel Derby, responded to this review

Dear Traveller, Thanks for taking the time to share your experience with us at pentahotels. I was pleased to see that you enjoyed your stay & I can now also confirm that we are due to start a refurbishment of our bedrooms in the very near future which I know will only make things even better. I look forward to... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Lovely stay! great friendly staff Tv in room was amazing, only disappointing thing was twin beds after I'd booked a double room. Also a lot of noise from 12am till 4am people outside windows being loud

Review collected in partnership with this hotel

Was this review helpful? Yes
TomGallimorePenta, Manager at Pentahotel Derby, responded to this review

Dear valued guest, Thanks for taking the time to post your review of your stay with us on TripAdvisor. I am pleased that we got things right for you & even more so, that you published your experience with pentahotels. I hope that you will be a regular visitor to us here at pentahotel Derby. Very best regards Tom More

Milton Keynes
1 review
3 of 5 stars Reviewed 1 week ago

First impressions of the hotel were good. Reception and bar are lovely and really lively. Beds very uncomfortable though and we were told the wrong time fro breakfast which led to us having to hang around in the lobby for half an hour...and then only getting half the products that should have been available. We weren't informed how the car... More

Review collected in partnership with this hotel

Was this review helpful? Yes
TomGallimorePenta, Manager at Pentahotel Derby, responded to this review

Dear valued guest, Thanks for taking the time to share your experience of your stay with us here in Derby. It was disappointing to read that we only provided an average experience for you – this is not what we aim for. If you would be willing to return back to us, we would love to hear from you and... More

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Additional Information about Pentahotel Derby

Address: Locomotive Way | Pride Park, Derby DE24 8PU, England (Formerly Ramada Encore Derby)
Location: United Kingdom > England > Derbyshire > Derby
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pentahotel Derby 4*
Number of rooms: 112
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Also Known As:
Ramada Encore Derby Hotel Derby

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