We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

pentahotel Derby

Hotel website
Locomotive Way | Pride Park, Derby DE24 8PU, England (Formerly Ramada Encore Derby)
Special Price
15% off room rate
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
pentahotel Derby
Professional photos View all
Browse nearby
pentahotel Derby
Write a Review

340 reviews from our community

Traveler rating
    180
    90
    41
    17
    12
See reviews for
11
103
14
123
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
  • All months
    (340)
  • Mar-May only
    (65)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (111)
  • Dec-Feb only
    (121)
All months
Maldon, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed today NEW

Great facilities, nice room with massive TV and Sky. Well equipped gym. Central location. Nice toiletries. Bar could be better stocked with draft beer. Ambient smell pumped out in the lounge is a bit overpowering?

Review collected in partnership with this hotel

Was this review helpful? Yes
London
1 review
5 of 5 stars Reviewed 2 days ago NEW

Stayed at hotel many times before, as usual had a good stay, good meal in restaurant, hotel has a great atmosphere and staff are very welcoming. Was surprised of the introduction of parking fees for residential guests.

Review collected in partnership with this hotel

Was this review helpful? Yes
TomGallimorePenta, Manager at pentahotel Derby, responded to this review

Dear Michelle, Thank you for taking the time to share your experience of your stay with us here at pentahotel Derby. It was really good to hear that you enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right! I hope that we will see you back again soon! Very... More 

Bristol
1 review
4 of 5 stars Reviewed 2 days ago NEW

Great service, great rooms and a Gym. Cannot fault the facilities. However, was disappointed when attempting to book a second night at short notice to find that although a room was available the agreed corporate rate would not be honoured. Shame.

Review collected in partnership with this hotel

Was this review helpful? Yes
TomGallimorePenta, Manager at pentahotel Derby, responded to this review

Dear Paul, Thank you for your review of pentahotel Derby. It was excellent to see that you found the service and the facilities to be great and I will definitely share this with the team. I will also investigate why your corporate rate was unable to be honoured but do hope this won't deter you from staying with us again.... More 

Derby
1 review
4 of 5 stars Reviewed 3 days ago NEW

Very comfortable stay, unfortunately the booking did not state that rooms don't have baths and as I suffer from a rather uncomfortable back problem, we booked it because the booking.com site stated that baths were available in some rooms, so was a little disappointed other than that, great hotel!

Review collected in partnership with this hotel

Was this review helpful? Yes
TomGallimorePenta, Manager at pentahotel Derby, responded to this review

Dear Mark, Thank you for the review of your stay with us at pentahotels. The team here in Derby are all working towards making the hotel a great place to relax & stay & I am glad that this came across during your visit. I can only apologise regarding the inventory issue on booking.com; I'll ensure this is altered as... More 

Chichester
1 review
4 of 5 stars Reviewed 5 days ago NEW

Used to like this hotel as a Ramada Encore, like it even more now! Great entertainment in room inclusive, superb breakfast buffet, fantastic decor, just a shame about the parking charges. Still, fantastic, will book again!

Review collected in partnership with this hotel

Was this review helpful? Yes
TomGallimorePenta, Manager at pentahotel Derby, responded to this review

Dear Tony, Thank you for your lovely review of pentahotel Derby. It's always nice to hear we are getting things right; I'll make sure your kind words are passed onto our team. I hope to welcome you back to the hotel very soon. Kind regards Tom More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I'm a regular at the hotel usually coming in after work for drinks or at the weekend. It's a real find with lovely friendly helpful staff who make the experience really personal. I can't sing Emma and Chloe's praises enough they are wonderful and always willing to go the extra mile for customers. Love that you can play pool for... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for ten weeks i love chloe amrita sarah emma bradley jack and dana! Been here through the refurbishment great improvement and i will definitely be back :) friendly regular customers made our evenings even better!

Was this review helpful? Yes
TomGallimorePenta, Manager at pentahotel Derby, responded to this review

Dear Tony, Thank you for taking the time to share your experience of your stay with us here at pentahotel Derby. It was really good to hear that you enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right! I hope that we will see you back again soon! Very... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Fantastic atmosphere, good food and friendly staff!! Chloe is a great hostess. Close to transport and the football. Will be back!! Love the new rooms and the downstairs area is really cool great to spend evenings here no need to go anywhere else :)

Was this review helpful? Yes
TomGallimorePenta, Manager at pentahotel Derby, responded to this review

Dear Scot, Thanks for taking the time to let us know that you enjoyed your stay at pentahotel Derby. It is always nice to hear that we are doing things the right way! I hope that we will see you back with us very soon. Very best regards Tom More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Second time I've stayed at penta and again Chloe as usual was amazing made my stay complete, best f&b manager. Rest of the staff were cool especially Emma Amrita and Sarah. My only regret is that I won't be staying here again for a while as I am working in Bournemouth.

Was this review helpful? Yes
TomGallimorePenta, Manager at pentahotel Derby, responded to this review

Dear Rowson39, Thanks for taking the time to post your review of your stay with us on TripAdvisor. I am pleased that we got things right for you & even more so, that you published your experience with pentahotels. I hope to see you again in the future. Very best regards Tom More 

Heiloo, The Netherlands
Contributor
15 reviews 15 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

First of all, this is a very nice hotel conveniently close to the Round House (expositions). Located on an industrial area. Hotel rooms very luxurious. But for a business hotel the internet speed (WiFi) is terrible.

Was this review helpful? Yes
TomGallimorePenta, Manager at pentahotel Derby, responded to this review

Dear Marc, Thank you for your review of pentahotel Derby. I'm glad to see that your experience was on the whole a favourable one and can only apologise that you found the Wi-Fi to be unacceptable. We currently have three options available, one of which is complimentary, and two of which are chargeable high speed options suitable for streaming etc.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

34 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (2)
Viewed
Dining (4)
Viewed
Bathroom (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (1)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question