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The Derby Conference Centre

4.0 of 5
London Road, Derby DE24 8UX, England
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The Derby Conference Centre
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Ranked #16 of 22 Derby B&B and Inns
A recent review
5 of 5 stars reviewed 4 weeks ago
John L Kingsbridge
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119 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ipswich, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

Upon arrival we were greeted with a building that resembled an old council establishment which we later learned was an old school, charming but that's where the love ended. We were under no impression this would be a high-standard stay due to the budget price but needless to say that the room didn't come close to some 2 star hotels... More 

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Preston, United Kingdom
Top Contributor
266 reviews 266 reviews
197 hotel reviews
249 helpful votes 249 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I stopped here for 3 nights following easter and was allocated room 4 on the ground floor. The room was adequate. Bed was comfortable with good pillows. Hospitality tray was ok and there was plenty of drawer and hanging space. On the minus side though, the view from the window is of a wall and a shed and the wet... More 

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DerbyConfCentre, Guest Relations Manager at The Derby Conference Centre, responded to this review

Thank you for your in depth review regarding your recent stay at The Derby Conference Centre. Constructive feedback such as yours is vital in helping us to improve our service & standards. Each point of "oppotuhnity" you have raised will be addressed by the relevant departmental head & actioned accordingly. I am disappointed to read that you would be unlikely... More 

Guildford, United Kingdom
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Booked in earlier today and what a miserable receptionist. Room fairly good size but bed small for a double and one side up against the wall. Noisy neighbours. Noisy pipes in the room. Gonna be a long night. If this is worthy of 4 stars please tell me how.

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DerbyConfCentre, Guest Relations Manager at The Derby Conference Centre, responded to this review

Thank You for your review regarding your recent stay at The Derby Conference Centre. We are sorry to hear that you had noisy neighbours during your visit. If you had alerted our reception team to this we could have located you in a quieter part of the hotel. The 4 star rating we have (which is accredited by the AA)... More 

Kingsbridge
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

you will find your stay here first class. Rooms very well equipped and spotless, the food is very good and breakfast a super start for the day ahead. Must visit has got to be, Calke Abbey.The Derbyshire villages are a delight.

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DerbyConfCentre, Guest Relations Manager at The Derby Conference Centre, responded to this review

Thank You for taking the time to write a review regarding your recent stay at the Derby Conference Centre. We are very pleased to read that you enjoyed your stay & your visits to the nearby places of interest. Once again thank you for your review & we hope to be welcoming you back in the near future. Regards, The... More 

Darlington, United Kingdom
Top Contributor
50 reviews 50 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed March 9, 2015

A good place to stay though certainly not a pouch high star hotel. If you are looking for an average clean comfortable place to stay then this is the place for you. Well situated plenty of parking and quiet. The bar has NO atmosphere and the food was uninspiring but well cooked, beware though the sauce and chicken on my... More 

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DerbyConfCentre, Guest Relations Manager at The Derby Conference Centre, responded to this review

Thank you for your review regarding your recent stay at the Derby Conference Centre. We are glad to read that you found your room to be comfortable & clean. Your comments regarding the atmosphere in the bar & the food are duly noted & we will be looking into this in due course. Best regards, The Derby Conference Centre More 

England
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 5, 2015

Stayed overnight following a conference held here. Good facilities and nice food. Bedroom was comfortable and clean. Issue with the shower as very small and a trickle of water came out. There were tea / coffee making facilities, iron, hairdryer, freeview television and a good wifi connection. Overall, good price for bed and breakfast. Good conference rooms and excellent lunch... More 

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DerbyConfCentre, Guest Relations Manager at The Derby Conference Centre, responded to this review

Thank you for your review regarding your recent visit to The Derby Conference Centre. I am pleased to say that the issue with the shower has now been resolved by our in house maintenance team. Unfortunately being a grade 2 listed building we are unable to provide a guest lift to the bedroomson the 1st & 2nd floors but we... More 

Hinckley, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 3, 2015

very comfortable & clean place to stay...All staff very friendly & helpful especially the barman.The shower in our room was dripping all night & we woke up to a huge puddle on the bathroom floor....thank you for a pleasurable experience.

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DerbyConfCentre, Guest Relations Manager at The Derby Conference Centre, responded to this review

Many Thanks for taking the time to review your recent stay with us at the Derby Conference Centre. We are pleased to see that you found your room to be comfortbale & clean but we are sorry to see you woke up to a flooded bathroom! Needless to say this issue was resolved by our in house maintenance team. We... More 

Haywards Heath
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 2, 2015 via mobile

We came here to attend a charity ball. Credit to the hotel for holding this and for their donation. The history of the building is interesting, a training centre for railway staff with accommodation! The sunken main event area used to have railway tracks for the trainees to view from the raised walkway. Unfortunately, this does not work as a... More 

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DerbyConfCentre, Guest Relations Manager at The Derby Conference Centre, responded to this review

Thank you for taking the time to write a review on your recent visit to The Derby Conference Centre. We are very pleased to read that you enjoyed the Charity Ball and also your favourable commetns regarding dinner and breakfast. We will certainly look at the other points you have raised & address them accordingly. Regards, The Derby Conference Centre More 

Bristol, United Kingdom
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 27, 2015

Long day, (as most business people using hotels experience) and went into very awesome looking entrance with lovely sweeping staircase and through to reception. Smiley greeting and told where room was. OK, I was on the second floor, no lift and as staying away for a whole week had a lot of luggage to haul upstairs (no concierge), did this... More 

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DerbyConfCentre, Guest Relations Manager at The Derby Conference Centre, responded to this review

Thank You for taking the time to leave feedback regarding your recent stay at The Derby Conference Centre. Constructive feedback such as yours is extremely valuable as it helps us to maintain & improve our levels of service & standards. Rest assured your review will be discussed with the team and actioned accordingly. Once again thank you for comments &... More 

Senior Contributor
26 reviews 26 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 24, 2015

Not too sure what to make of this place really? It has a bizarre feel about it, quite unlike a hotel. I don't know what the building used to be but after spending many years in the Forces I can tell you that it's very much like a 'Mess' accommodation block in its layout and feel. Rooms are clean and... More 

Was this review helpful? Yes 2
DerbyConfCentre, Guest Relations Manager at The Derby Conference Centre, responded to this review

Thank you for your feedback regarding your recent stay at The Derby Conference Centre. We will certainly take your comments on board as guest feedback is very important to us & a great tool to use to help us improve our service & standards. Regards, The Derby Conference Centre More 

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