The hotel certainly has a lot of character, with wonky floors all over the place! The central courtyard is gorgeous, and our room was very clean and neat (not at all threadbare). We found the staff polite and helpful. The hotel is very central to the town centre, and as such we had to park our car in a NCP... more

I can't say enough bad things about this hotel. And I am not a finicky traveler. I am willing to put with a lot for charm and a unique experience. But not this place. The place was dirty and threadbare. There was no hot water in the morning so I made a polite mention of the problem to the staff.... more

This hotel is extremely old but has immense character it has a lovely central courtyard and a fantastic real ale bar. The staff are extremely friendly and helpful, the pigeons are a little annoying but looking around it is a problem all over the town.The room was very clean and breakfast excellent. There are meals served both in the bar... more

I stayed with a colleague on business for one night. The hotel, being built in 1430, is full of "Olde Worlde Charm", with a central courtyard and galleried landings all built in traditional oak beams. With this in mind, it will never reach the clinical standards of a modern square hotel with box-like rooms. My colleague's bedroom had a particularly... more

Stayed for 3 weekday nights whilst on business in Gloucester. I would recommend this hotel for any one wishing to stay in the center of Gloucester during the week. This hotel will especially appeal to those who prefer somewhere with a bit more character rather than the standard modern hotels with bland identical rooms. My room was clean and tidy... more

stayed 23 & 24 th sept due to training course, rooms were lovely with oak beams very clean and tidy contain everything you could want.supprised at how quiet the rooms were considering it is in the town centre.The hotel building is wonderfull and has lots of history & the New (only a couple of weeks) managers were lovely very warm... more

I have just returned from a one night stay to vist a relative in hospital. the hotel is situated in the city centre but if you are going there by car you will have to park in the public car park. the parking fee cost me £20 for overnight which is a fairly hefty addition to the bill. The room... more

Stayed for 2 nights with friends. Was very wary as previous reviews didnt sound so good. However had a wonderful stay, it seems there has been some management change recently and it really showed. There was a very warm welcome with a tour around the hotel with some history. The 2 rooms we had were lovely, and although we stayed... more

Stayed 2 nights as family. Rooms very clean and comfortable, staff very welcoming. Ate in restaurant, lovely food, good value for money. Would definitely stay again. more