Starting with the good points; It is a central location It isn't very expensive It is an historic building The room was ok The discounted rate secured with the local NCP car park saves you a few quid on the normal rate However, this place could be great but it seems too chaotic. OK, we arrived a little earlier than... More

What an amazing building this is and what secrets it could tell - just ask the resident ghost ! ( would stay here for that alone ). We stayed here on an overnight trip when passing through. We were given a large comfortable quaint room, but don't expect boutique style. Food was good standard fare and the staff were friendly... More

Great place to crash and value for money. Lovely old historic building, disappointed I didn't get to meet the resident ghosts. Very good location, short walk from the rails station and in the city centre.

My daughter and I regularly eat here every Friday, the meals are excellent with a good variety on offer. The staff are so friendly and welcoming in this historic old building. It has recently been redecorated and is close to the town centre.

For the price we paid for our double deluxe room at a hotel steeped in history in a perfect location was excellent value. Parking is not ideal as you have to use an NCP car park about 8 minutes away but as the weather was very pleasant it was a nice walk. ALL the staff we met were very accommodating... More

Anyone who has read any of my reviews before will know that I have 35 years in the hospitality industry. That being so,please forgive me if I say that it really upsets me to see a Hotel like the New Inn treated so shabbily. The New Inn is steeped in history and is gloriously original with it's oak beams and... More

This hotel has great unrealised potential!,As a former resident of Gloucester I I was so sorry to see how this place has lost it's shine. Maybe I am remembering through Rose tinted spectacles! The room was a little unloved! Carpet a little grubby, and panelling a little dusty! No toiletries in bathroom. Sofa and chair were truly awful, sagging seats... More

The great thing about the New Inn and its major selling point is its history and the medieval layout of the hotel around a central galleried courtyard. The closest that the Americans get to this is at Disneyland! That said, it is a hotel and therefore cannot survive on its looks alone. The service throughout was polite, efficient, organised and... More

Stayed at the new inn and I think it is clean tidy and spacious,I fell they made you welcome the rooms are clean and tidy and would defiantly stay again,the bar snacks are great with different variety,coffee shop lady is lovely and very helpful with different selection of foods,relating the restaurant I found the food good value for money and... More