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All 17 Gloucester hotels

New Inn Hotel

2.0 of 5 Hotel   |   16, Northgate St, Gloucester GL1 1SF, England
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49%
Ranked #14 of 17 hotels in Gloucester
A recent review
4 of 5 stars reviewed 1 week ago
159SMK Neyland, United Kingdom
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305 people have reviewed this hotel

Traveler rating
    47
    97
    60
    48
    53
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29
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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English first
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

At first appearance this hotel/bird sanctuary look very nice. But once inside it's very shabby. The staff ARE NOT friendly or welcoming (apart from the Canadian barmaid who was the only member of staff I saw smile) The room. Bed - dirty. And it was a twin and both the same Shower - mould everywhere and dirty. The room in... More

Was this review helpful? Yes 6
Ham, United Kingdom
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

After walking around the dirty run down town of Gloucester looking for somewhere decent to eat we came upon The New Inn which looked very impressive so we decided to eat in the restaurant. On entering it looked a little shabby and not A1 with cleanliness. We ordered drinks and our meal. After half an hour asked if our meal... More

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BBA2012, General Manager at New Inn Hotel, responded to this review

This guest did not stay here. More

Neyland, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here recently with family and was pleasantly surprised. After reading some of the reviews was a bit apprehensive. Lovely atmosphere, very "olde world" - not a straight line in the place but rooms were clean and beds were comfy. Yes it was noisy but we were warned that Friday and Saturday were live music nights. That all quietened down... More

Was this review helpful? Yes 1
BBA2012, General Manager at New Inn Hotel, responded to this review

Many thanks for your kind comments - a shame others don't see the positives! More

London, United Kingdom
Top Contributor
93 reviews 93 reviews
36 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The New Inn is desperately in need of some tender care, the courtyard is quite charming, but the rest of the inn, the rooms etc are in bad condition. Shower was poor, bed was poor, quite noisy rooms. The best that can be said is that it is cheap!"....

Was this review helpful? Yes 1
BBA2012, General Manager at New Inn Hotel, responded to this review

Thank you for your comments. Sorry that you were unhappy with your room but you cannot generalise about the whole hotel on the vbasis of seeing one of our 33 rooms More

Reading, United Kingdom
Top Contributor
55 reviews 55 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here 2 nights and friends did the same last week. Its a great old inn with all the old beams one could wish for. The rooms are what one should expect in a historic building – do not stay here if you want a square box with no character. Bed was good, room was clean, plumbing all worked. Unfortunately... More

Was this review helpful? Yes 2
BBA2012, General Manager at New Inn Hotel, responded to this review

Thank you for your comments. 1/ Agreed there is nothing we can do about this. 2/ There are in fact 12 Wi-Fi zones, all recently professionally upgraded, and all are working - I have just vwalked around the hotel and tested them. 3/ Breakfast does start at 7am. 4/ If you leave before breakfast time leave the key in the... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I have just enjoyed a night at the New inn .wow what a wonderful building with history. It was exactly what we expected cob webs and all lol . All staff were friendly and helpful although very busy . The wonky floor boards and ceilings ,slanting bedroom furniture all added to the ambience of the weekend.ate in... More

Was this review helpful? Yes 1
BBA2012, General Manager at New Inn Hotel, responded to this review

Thank you so much for your comments - we look forward to seeing you again at Christmas More

London
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The New Inn, Gloucester is a Grade I listed hotel and is the most complete surviving example of a medieval courtyard inn in Britain, they say. It's supposedly haunted by Lady Jane Grey who apparently declared herself queen in the gallery overlooking the courtyard. However as she was beheaded over a hundred miles away in London, the fact that we... More

Was this review helpful? Yes 1
BBA2012, General Manager at New Inn Hotel, responded to this review

These are not separate busineeses but all part of our lovely hotel. As you paid for your room on arrival there was no facility to charge food and drink to your room - this is standard practice and is in no way 'bizarre' I take exception to your comments about my staff being offhand and rude - that is a... More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Firstly location, couldn't be better central to everything Gloucester has to offer, the building itself is wonderful the court yard and bar ect brill, we had a room on the top floor quiet spacious with a four poster bed,, the decor was old and tired, the furniture a bit of a mish mash that didn't really go with anything, and... More

Was this review helpful? Yes 1
BBA2012, General Manager at New Inn Hotel, responded to this review

Thank you for your review and your comments are noted. The signs at reception and the information on booking websites do direct guests to Bruton Way car park, where we have a discount arrangement. We only direct people to Hare Lane if they have a tall van. breakfast is indicated at reception and in the room folders as being 7-9... More

Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A lovely looking old building with a beautifully enclosed courtyard, complete with restaurant, real ale bar and coffee shop. The rooms are situated upstairs, some being two flights, so not really suitable for older or disabled people. Room 201 The Lady Jane Grey Suite was in need of minor maintenance as the hairdryer was 12 months behind inspection and the... More

Was this review helpful? Yes 1
BBA2012, General Manager at New Inn Hotel, responded to this review

Thanks for the comments - we are aware of the need for refurbishment and are awaiting progress on this More

Omaha
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked this hotel for two nights and ended up having trouble sleeping both of them. The hotel wraps around a courtyard with a restaurant and bar, an area which was loud even in our 2nd floor room. The night we arrived, there was a concert going on in that courtyard, information that might have made us reconsider our selection... More

Was this review helpful? Yes
BBA2012, General Manager at New Inn Hotel, responded to this review

We very clearly advertise on all booking websites that we have live music and karaoke every weekend. We are an acclaimed music venue and this is something of which we are justly proud. Not much we can do about the seagulls, sorry. More

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Additional Information about New Inn Hotel

Address: 16, Northgate St, Gloucester GL1 1SF, England
Location: United Kingdom > England > Gloucestershire > Cotswolds > Gloucester
Price Range (Based on Average Rates): $
Hotel Class:2 star — New Inn Hotel 2*
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Also Known As:
New Hotel Gloucester

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Class
Official Description (provided by the hotel)
15Th century galleried inn with rooms mainly set around a courtyard. Our main bar is a centre of entertainment and we offer live music and karaoke at weekends and occasional weeknights, until late. ... more   less 
Number of rooms
33

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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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