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All 19 Gloucester hotels

New Inn Hotel

2.0 of 5 Hotel   |   16, Northgate St, Gloucester GL1 1SF, England
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49%
Ranked #16 of 19 hotels in Gloucester
A recent review
5 of 5 stars reviewed yesterday
Johnny B Ipswich, England, United Kingdom
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309 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
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English first
Ipswich, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

If you're looking for a hotel with character, history and great food then the New Inn is perfect for a value-for-money stay in the centre of Gloucester. I stayed there with my family and on arrival the staff were friendly and helpful. We had two rooms, both were very distinctive and a far cry from the universally identical modern hotels.... More

Was this review helpful? Yes
S.Wales, UK
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed at the New Inn the last Friday of August 14. Had been apprehensive after reading some of the reviews on here. Now I have stayed my concerns have proven unfounded and wonder what the negative reviews have been talking about. We stayed in the Lady Grey Suite (201) The room was clean, large with bath/shower room and four poster... More

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Although booked 4 poster room 7 weeks in advance sadly we were given a standard double though we were refunded the difference when error pointed out. Having stayed in May we'd decided to treat ourselves to a 4 poster so big shame. We didn't find bar prices unreasonable and equivalent to most city centre bars. We still have an issue... More

Was this review helpful? Yes 2
BBA2012, General Manager at New Inn Hotel, responded to this review

Thank you for your comments and pleased to hear you are coming back. Sorry about the mix-up on the room - next time give us a call and we will ensure you get what you require. We will monitor the bar and courtyard regarding language - we do get a lot of families here so this is something we wish... More

2 reviews
4 of 5 stars Reviewed 1 week ago

I was amazed to see this on Booking.com for just £9.00 for the night, including breakfast. The room was adequate and the staff friendly and the service fine. Breakfast was an extensive buffet which, at the price was excellent. I also ate at the hotel in the evening and was not disappointed. But, the hotel is in the city centre... More

Was this review helpful? Yes
BBA2012, General Manager at New Inn Hotel, responded to this review

Glad you enjoyed your once-in-a-lifetime bargain! Thanks for the comments. God point about the signage - will have a look at getting it changed. More

1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

At first appearance this hotel/bird sanctuary look very nice. But once inside it's very shabby. The staff ARE NOT friendly or welcoming (apart from the Canadian barmaid who was the only member of staff I saw smile) The room. Bed - dirty. And it was a twin and both the same Shower - mould everywhere and dirty. The room in... More

Was this review helpful? Yes 7
BBA2012, General Manager at New Inn Hotel, responded to this review

This gentleman was one of a party who misunderstood or misheard our directions to Bruton Way car park and instead parked at Gloucester Railway Station, which cost a lot of money. They then accused my assistant manager of giving them incorrect information. We have a mantra about parking and say it up to 30 times a day "We recommend that... More

Ham, United Kingdom
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

After walking around the dirty run down town of Gloucester looking for somewhere decent to eat we came upon The New Inn which looked very impressive so we decided to eat in the restaurant. On entering it looked a little shabby and not A1 with cleanliness. We ordered drinks and our meal. After half an hour asked if our meal... More

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BBA2012, General Manager at New Inn Hotel, responded to this review

This guest did not stay here. More

Neyland, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed here recently with family and was pleasantly surprised. After reading some of the reviews was a bit apprehensive. Lovely atmosphere, very "olde world" - not a straight line in the place but rooms were clean and beds were comfy. Yes it was noisy but we were warned that Friday and Saturday were live music nights. That all quietened down... More

Was this review helpful? Yes 1
BBA2012, General Manager at New Inn Hotel, responded to this review

Many thanks for your kind comments - a shame others don't see the positives! More

London, United Kingdom
Top Contributor
93 reviews 93 reviews
36 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The New Inn is desperately in need of some tender care, the courtyard is quite charming, but the rest of the inn, the rooms etc are in bad condition. Shower was poor, bed was poor, quite noisy rooms. The best that can be said is that it is cheap!"....

Was this review helpful? Yes 1
BBA2012, General Manager at New Inn Hotel, responded to this review

Thank you for your comments. Sorry that you were unhappy with your room but you cannot generalise about the whole hotel on the vbasis of seeing one of our 33 rooms More

Reading, United Kingdom
Top Contributor
55 reviews 55 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here 2 nights and friends did the same last week. Its a great old inn with all the old beams one could wish for. The rooms are what one should expect in a historic building – do not stay here if you want a square box with no character. Bed was good, room was clean, plumbing all worked. Unfortunately... More

Was this review helpful? Yes 2
BBA2012, General Manager at New Inn Hotel, responded to this review

Thank you for your comments. 1/ Agreed there is nothing we can do about this. 2/ There are in fact 12 Wi-Fi zones, all recently professionally upgraded, and all are working - I have just vwalked around the hotel and tested them. 3/ Breakfast does start at 7am. 4/ If you leave before breakfast time leave the key in the... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I have just enjoyed a night at the New inn .wow what a wonderful building with history. It was exactly what we expected cob webs and all lol . All staff were friendly and helpful although very busy . The wonky floor boards and ceilings ,slanting bedroom furniture all added to the ambience of the weekend.ate in... More

Was this review helpful? Yes 1
BBA2012, General Manager at New Inn Hotel, responded to this review

Thank you so much for your comments - we look forward to seeing you again at Christmas More

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Additional Information about New Inn Hotel

Address: 16, Northgate St, Gloucester GL1 1SF, England
Location: United Kingdom > England > Cotswolds > Gloucester
Price Range (Based on Average Rates): $
Hotel Class:2 star — New Inn Hotel 2*
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Also Known As:
New Hotel Gloucester

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Class
Official Description (provided by the hotel)
15Th century galleried inn with rooms mainly set around a courtyard. Our main bar is a centre of entertainment and we offer live music and karaoke at weekends and occasional weeknights, until late. ... more   less 
Number of rooms
33

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  • At what time does the pool open each day?

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