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All 17 Gloucester hotels

Premier Inn Gloucester Twigworth

Tewkesbury Road | Twigworth, Gloucester GL2 9PG, England
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Premier Inn Gloucester Twigworth
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77%
Ranked #4 of 17 hotels in Gloucester
A recent review
3 of 5 stars reviewed 4 days ago
Allan G Northampton
  • Reviews (209)
  • Photos (35)
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209 people have reviewed this hotel

Traveler rating
    80
    79
    34
    10
    6
See reviews for
56
90
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18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • Any
English first
Northampton
Top Contributor
76 reviews 76 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed in family room with two children, enough space as usual. Room comfortable and clean as usual. Reception staff pleasant enough. Didn't have dinner. Breakfast was OK, but a very long wait for a Sunday morning (glad it wasn't a working day or I would not have had time to wait). Coffee had been put in tea flask and vice... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Stayed in a family room with average temperature outside. Our room was on the first floor and was much smaller than we expected compared to other Premier Inn Hotels we have stayed at. That said it was extremely clean and there were more than enough towels for our family. The reception staff were very friendly and helpful. Our room was... More

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Trowbridge, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

Very poor service and have to send back my beef lagasane has it was cold then wait. For another to be heated did not see another waiter until looked for the bill.NO Apologies it would have nice if somebody had come to see us WIll not be back.

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WhitbreadHotels, Online Customer Service at Premier Inn Gloucester Twigworth, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please email your booking details... More

Dorset
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

Lenny Henry didn't stay at this one! As far as Premier Inns are concerned this is a converted property with their standard interior decor and no air conditioning. Unfortunately during the summer evening that we stayed, the room was too hot. After disengaging the window lock we then listened to the passing traffic. A very uncomfortable night was had. They... More

Was this review helpful? Yes 1
Portsmouth, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed for a short 2 night break with my family. We have stayed in a number of Premier Inns, but not this one before. Great rural location and nice setting, away from the bustle of Gloucester city centre, but still easy to get to. Reception staff were great and even offered to call their IT team (late Friday evening) to... More

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Rossendale, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Me and my family used this Inn as a stop off before and after our holiday in Cornwall and couldn't be happier with the results. On our arrival we were greeted by friendly helpful staff who were happy to help. Our family room was clean and comfortable although very warm due to the weather. Maybe an upgrade to aircon would... More

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Reading, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

As someone who has stayed in over 5 Premier Inn's, I trust what to expect from the chain (comfy beds, good facilities in the bedroom and at decent prices) What I didn't expect was to find blood spots on one of the spare pillows stuffed on top of the wardrobe (we took the pillow case off) apart from that the... More

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WhitbreadHotels, Online Customer Service at Premier Inn Gloucester Twigworth, responded to this review

Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed to provide this. Please email your booking & review details including your reservation number... More

Northampton
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 4, 2014

We received a very warm welcome and all reception staff we saw during our stay were very friendly, cheerful and helpful. The room was typical Premier Inn and very clean, although the bath had hair in it. The bathroom was quite small compared to many Inns. Only one hand towel was provided but a second one was acquired from reception... More

Was this review helpful? Yes 1
AdiKamanalagi, Reception/Reservation team member at Premier Inn Gloucester Twigworth, responded to this review

Thank you for taking the time to write a review. I am grateful for your feedback about your stay. I look forward to welcoming you back to the Gloucester Twigworth Premier Inn . Kind regards, Adi More

Leeds, United Kingdom
1 review
5 of 5 stars Reviewed June 3, 2014

Excellent premier inn couldn't fault anything. Restuarant was lovely , food really nice ,. Staff in premier and bar were polite and friendly . Our daughter has a restricted diet due to a rare kidney disease and resturant manager warmed her meal up for her no problem.(other places have said no before)

Review collected in partnership with premierinn.com

Was this review helpful? Yes
AdiKamanalagi, Reception/Reservation team member at Premier Inn Gloucester Twigworth, responded to this review

Thank you for taking the time to write a review. I am grateful for your feedback about your stay. I look forward to welcoming you back to the Gloucester Twigworth Premier Inn in the future. Kind regards, Adi More

Gloucester, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 1, 2014 via mobile

Driving past this pub it looked lovely , unfortunately we the opted for the carvery , bad decision , it was awful , the food was bland , I've had better school dinners , the only bonus was the staff , very friendly , and the pub itself is lovely

Was this review helpful? Yes
WhitbreadHotels, Online Customer Service at Premier Inn Gloucester Twigworth, responded to this review

Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed provide this. Please be assured that your comments will be duly followed up by... More

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Additional Information about Premier Inn Gloucester Twigworth

Address: Tewkesbury Road | Twigworth, Gloucester GL2 9PG, England
Location: United Kingdom > England > Gloucestershire > Cotswolds > Gloucester
Price Range (Based on Average Rates): $
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Also Known As:
Premier Inn Gloucester North Hotel Gloucester

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Amenities

Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style
#1 Family Hotel in Gloucester
Number of rooms
50

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