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Holiday Inn Gloucester - Cheltenham

3.0 of 5
Crest Way Barnwood, Gloucester GL4 3RX, England
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Holiday Inn Gloucester - Cheltenham
Ranked #9 of 13 hotels in Gloucester
3.5 of 5 stars 122 Reviews
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122 reviews from our community

What travelers say about this hotel
  • Very clean(6)
  • Executive room(6)
  • Business park(5)
  • Next morning(3)
  • Leisure facilities(3)
Traveler rating
    28
    53
    26
    10
    5
Only show reviews for Family (28) | Couples (44) | Business (22)
Date Rating
Bristol, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 29, 2012 NEW

Enjoyed a very pleasant break in Gloucester. Hotel is a bit isolated and we took a taxi into the centre which cost £7.50 (£8.50 return!). Was a little disappointed with the food/menu as there didn't appear to be much of a choice especially as there is no where else locally to eat. Room was clean and tidy and facilities good.... More

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new castle
1 review
3 of 5 stars Reviewed May 24, 2012

we had a nice week end break and it was all good from checkin to the end. the staff were friendly the rooms were done daily. the only negative side to it is if you traveling by publick transport you got to get a taxi from and to town, and the rooms looked a bit tired over the years i... More

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London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 19, 2012

My daughters and I had a weekend break at this hotel and we loved it. The food is excellent. The staff are very pleasant and the health club with its swimming pool, jacuzzi and sauna are simply great. Rooms are standard holiday inn but overall great value for money.

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Liverpool, United Kingdom
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 14, 2012

This is a well run hotel, the food in very good value and well presented,I noticed that kids eat free although this time I was travelling on business. The bar is ok but shuts as soon as the last customer leaves 10:30 this time, so if you come back for a night cap dont expect it to be open. The... More

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Princeton, NJ
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 2, 2012

Arrived at the hotel at 11pm, just wanting to check into my room. Found there was no elevator, so I had to carry my bags up stairs and then found there was no wireless signal in the bedroom. Called the manager, who said that there was nothing he could do as the hotel was fully booked. This level of service... More

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Matthew Loe, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review
May 8, 2012

Thank you for taking the time to leave a review of our hotel on Tripadvisor. I was sorry to read that your experience was not as good as other hotels and certainly not up to our usual standards. Unfortunately I can do nothing about there not being a lift but a member of my team should have offered to assist... More

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wales
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 23, 2012

Had a weekend break at this hotel. Staff helpful and knowledgable. Excellent location for visiting Gloucester, Cheltenham and surrounding area. Rooms average for this type of hotel, but clean and comfortable. Restaurant food, and service excellent. No lift so be prepared to carry luggage up stairs, only one floor, as it is only a two storey hotel. It does have... More

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Matthew Loe, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review
May 8, 2012

Thank you for taking the time to leave such excellent feedback. I have passed all your comments onto the relevant departments to make sure they keep up the good work that they are all doing. Once again many thanks for taking the time to leave your comments, and I look forward to welcoming you back in the near future. More

Scarborough, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 23, 2012

Stayed for one night on the way for a weekend in Wales, the location of the hotel was therefore ideal, only a couple of miles of the motorway. A really good pub called The Whetstone which is well worth a visit for your evening meal, is close by. I am a member of the priority club awards programme and am... More

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Matthew Loe, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review
May 8, 2012

Thank you for taking the time to leave us some feedback. I am really pleased you identified some great points and I have passed all your comments onto the relevant departments to make sure they keep up the good work! Once again thank you for taking the time to leave such Positive feedback, and look forward to welcoming you back... More

scarborough
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 23, 2012

We used this hotel as a stop over en-route to Cardiff, and it proved to be OK for our purpose. The hotel is situated on a business park just a couple of miles from the M5, so there is not really much to do in the area, there is however a nice pub The Whetstone about a 5 minute walk... More

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Oxford
Senior Contributor
42 reviews 42 reviews
Reviews in 34 cities Reviews in 34 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 18, 2012

I last stayed in this hotel when it was a Forte Crest. I am guessing that must have been about 18 years ago. I remember thinking back then it was pretty modern and new looking. It still looks the same as it did back then. Unfortunately though, it now looks very worn and shabby. I waited ages at the unmanned... More

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IHGCare, Guest Relations Manager at Holiday Inn Gloucester - Cheltenham, responded to this review
May 29, 2012

Dear Andy C, Thank you very much for your recent stay with us and for being a Priority Cub member. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into.... More

south yorkshire
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed April 16, 2012

stayed here while daughter competed in nearby show jumping championship so we were not looking for luxury - just a clean, comfortable room and to be fair thats what we got - once we moved to twin rooms (double bed not the best). pros: clean room, friendly staff, pool to relax in and a surprisingly good steak in the restaurant!... More

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IHGCare, Guest Relations Manager at Holiday Inn Gloucester - Cheltenham, responded to this review
May 30, 2012

Dear fabholslover, Thank you for your review of our hotel. I am sorry some aspects of our hotel were not to your liking. I am pleased that our staff was able to offset this displeasure with great service. I was glad to hear you mentioned our friendly staff. Once again, we appreciate you taking the time to share your comments... More

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Additional Information about Holiday Inn Gloucester - Cheltenham

  • Holiday Inn Gloucester Cheltenham
  • Holiday Inn Gloucester
  • Gloucester Holiday Inn
Address: Crest Way Barnwood, Gloucester GL4 3RX, England
Price Range: PLN: $

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Holiday Inn Gloucester - Cheltenham
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