We stayed on a Saturday and Sunday night, attending an event in the Cheltenham Literary Festival (only 8 miles away) on the Sunday, and we definitely plan to stay again at the same time next year. Our weekend package was excellent value for money - a double room, with breakfast, for two nights, and one evening meal, for just under... more

I've spent a couple of weekends here - once on my own and again with friends. Hotel is very comfortable and staff are all, without exception, fantastic. Check in is very quick and efficient and one thing that I particularly noticed and appreciated was that if there was another guest in front of you, checking in or out, another member... more

We used this hotel as a stopover on our way back home from the West Country. We found it excellent value - £84 for B. B & Evening Meal (3 courses, with carvery as the main course) Check in/out quick and easy. Staff friendly and helpful. Despite the close proximity to busy roads, there was very little traffic noise. Would... more

We stayed here for 1 night as we were visiting family in the area. We paid £75 including breakfast. Check in/ out was very efficient and the reception staff were very nice. The hotel is comfortable with average sized rooms. The windows open a fair bit and the view was of a garden at the rear of the hotel. There... more

I booked this hotel last minute as we did not want to travel too far and wanted somewhere with a pool, steam room, jacuzzi etc - the health suite in this hotel was first class! The staff were excellent and we could not fault the cleaniless of the rooms or the quality of the food and the service in the... more

This is the first HI I've come across with smoking rooms, so (for me) this was a plus, as is its proximity to the M5 and Gloucester city. Good 3G reception means mobile Broadband users can avoid the Draconian in-house internet charges too. The problem with this hotel (as with so many other chains) is the staff. They try so... more

Checking in and checking out not good. Check in desk unmanned on arrival, with no call bell. When receptionist finally arrived she went through the motions, but was unfriendly, unhelpfull and unwelcoming. When checking out (different receptionist) an incorrect item for £20 was on our bill. The time between arrival and departure was much better. All other members of staff,... more

We booked a £46 bed and breakfast deal from the weekend newspaper ads. Hotel staff were friendly and helpful and room was comfortable. Pool was good, Why do so few other pools provide spin driers for swimsuits and plastic bags for wet kit? It is the sum of the small details that help make for a great saty, more

We stayed here at end of June on the annual journey south from Scotland at the start of the school holidays. The combination of a very spacious room, swimming pool/gym and pleasant relaxed staff made it the best stopover we have had. It's great to set off the following day with kids mellowed by a good breakfast and swim. As... more