Bad first impression tried to check in and one of the two check in staff stopped and started to do some un-necessary admin- extending my check in time by 10 mins . The room allocated was next to the spa and there is a distinct smell of chlorine in the air. The room was worn and you can hear the... More

The staff are friendly and the restaurant is good. The rooms are overdue for refurbishment and I would not really bother to go for the 'Executive' option. I have stayed in better standard rooms at some Premier Inns. So the overall experience is 'OK' but not much to shout about... except the pool of course. The pool, steam room and... More

I am continually surprised by the apparent success of this hotel. It is very mediocre in every respect: - small, shabby and dated rooms - depressing, dingy corridors leading to the rooms - poor quality, expensive restaurant with variable service - canteen style, uninspiring breakfast - nothing location, on a roundabout off a ring-road And to cap all of this... More

So long as you don’t mind being just off (but well screened by planting from) one of Gloucester’s ring road roundabouts and well out of town at Barnwood, this is a good base for touring the area by car. We added a one night stay in an executive room onto a Groupon deal at Hatherley Manor as part of a... More

Me, my wife and daughter stayed here for three nights between Christmas and New Year at the end of 2011 on a "Winter Sale" deal - an excellent rate. The hotel was very quiet and every aspect of our stay was perfect - room, staff, swimming pool etc. An excellent and convenient hotel for less than the price of a... More

have been here twice, once to go around gloucester the other cheltenham. for both of these you need a car. it cannot be bad if we've been twice. a good deal is £150 for a family - 2 nights b&b with 1 night evening meal - kids eat free. the positives - staff tend to be very good and try... More

Thanks for the great reviews on this site. I found most of them totally the same as I experienced this hotel Great points - they do have tea & coffee facilities in the room, even though the website doesnt say it - the breakfast was good we thought despite some reviews- there was hot breakfast, cereals, croissants etc. - location-... More

My mum and I have just returned from a weekend break in Gloucester, this is the first time that wev'e stayed in a Holiday Inn, basic but as they say you pay for what you get. We usually stay at Ettington Chase in Stratford upon Avon but thought we'd have a change but I really wish we had stuck with... More

Stayed at this hotel for 2 nights so that we could attend Cheltenham races. We received a really warm welcome. Our room was clean, well maintained and very comfortable. The bar area and dining room were both on two levels, the bar having two flat screen TV's. The menu in both bar and dining room were not extensive to say... More