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Hotel Ibis Gloucester

Certificate of Excellence
GreenLeadersBronze level
Sawmills End, Corinium Ave, Gloucester GL4 3DG, England
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Hotel Ibis Gloucester
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Hotel Ibis Gloucester
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639 reviews from our community

Traveler rating
    252
    267
    78
    21
    21
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Arrived at hotel after after staying here the last 4 weeks out of 5 . Was told they had conformation of our booking but it was not paid for and could not take payment from the credit card without conformation from my employer . As my place of work was closed at this time this was not possible. I rang... More 

Was this review helpful? Yes
Joanne G, Manager at Hotel Ibis Gloucester, responded to this review

Dear Mr. Daly, Thank you for taking the time in providing your feedback regarding your stay at Ibis Gloucester. I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness and I am currently investigating this matter. Please feel free to contact me on H6900-om@accor.com to discuss this further.... More 

Maidstone, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

Room was clean and adequate for a week-end stay when I was out all day. It was on third floor and overlooked car park. Room was hot so I opened window and could not sleep due to excessive noise from people leaving, arguing, revving engines for long periods of time all night. Not ideal as I had early starts.

Was this review helpful? Yes
Joanne G, Manager at Hotel Ibis Gloucester, responded to this review

Dear guest, Thank you for your comments received during your stay at Ibis Gloucester. I was sorry to hear that you found the temperature of your room to be warm and am very sorry if this prevented you from enjoying a good sleep. For your comfort in the future, the hotel staff are available around the clock to assist you... More 

Northants
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

my other half and I stayed here for two nights recently, whilst visiting Gloucester. We just wanted a cheap hotel as we were only here to see a relative who was in hospital. The hotel was better than I expected considering we didn't even pay £100 between us for the two nights. The room was basic but fine. The bathroom... More 

Was this review helpful? Yes
Joanne G, Manager at Hotel Ibis Gloucester, responded to this review

Dear Emma, We welcome all feedback that we receive from our guests, including positive comments which help us to recognise and reinforce excellent service within the team. I was pleased to read that you had enjoyed your stay. We look forward to welcoming you back to the hotel in the near future. Kind Regards, Luisa Jolin Assistant General Manager More 

London, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here last night. It's a clean hotel with good service. Buffet breakfast was good value. To be honest though, I've got better value elsewhere though and I'm surprised it's rating is so high...

Was this review helpful? Yes 1
Joanne G, Manager at Hotel Ibis Gloucester, responded to this review

Dear Guest, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind Regards, Luisa Jolin Assistant General Manager More 

Birmingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

It's a standard Ibis, been to better ibis hotels, was quite noisy, you can hear people in other rooms. The service was good, had one major issue, after coming back to the hotel in the evening I found that my door was left open by house keeping, it wasn't fully closed. This of course is a security risk. Notified reception... More 

Was this review helpful? Yes
Joanne G, Manager at Hotel Ibis Gloucester, responded to this review

Dear guest, Thank you very much for your feedback regarding your recent stay at Ibis Gloucester. I was sorry to hear that your room was left opened by housekeeping after cleaning it, please accept my apologies for the inconvenience. Your comments have been reviewed with Housekeeping Manager in order to avoid future ocurrences. Also the comments have been passed to... More 

Worksop, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Modern Newish Hotel on the outskirts of Gloucester, easy access from M5, Reception very clean and tidy staff did there best but had to be corrected when they tried to charge different price to what I had booked at. In the evening was a bit disappointed when I ordered a bar snack, its seemed to take ages to arrive so... More 

Was this review helpful? Yes
Joanne G, General Manager at Hotel Ibis Gloucester, responded to this review

Dear Ray, I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness and I am currently investigating this matter. Please feel free to contact me on h6900-gm@accor.com to discuss this further. Kind regards, Joanne Green General Manager More 

West Sussex, United Kingdom
Top Contributor
87 reviews 87 reviews
16 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visiting our son we picked this place as Ibis are usually reliable and good value. This turned out to be tru as we had a very good room, enough space and very clean. Good value breakfast (promotion on) and overall cost was excellent value.

Was this review helpful? Yes
Joanne G, General Manager at Hotel Ibis Gloucester, responded to this review

Dear Guest, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Joanne Green General Manager More 

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