Putting aside the strange location (directly behind a social housing site it seemed), the hotel was exceptional. Check in was simple and pleasant, employees were polite and friendly, with extensive valuable knowledge about the area. The rooms were spacious and very clean, with adequate facilities and the procedures were all straight-forward. The highlight of our stay was the spa facilities-sauna,jacuzzi,... more

A lovely hotel, staff are extremely helpful, on site facilities include pool, sauna, steam room - all included in the price, golf course, driving range, ski slope beauty treatments and health club are all extra but not overpriced. Children are made welcome, rooms are a good size with enormous beds. The best pricing deals are on the website and are... more

This was a business trip so I had no option but to stay here despite reading a number of reviews that would have ordinarily put me off, however in all fairness it was ok. As alluded to in many prior reviews the rooms are in need of some remodernisation, but if you are not going to stay in them long... more

Having stayed at the Ramada Maidstone before, I had high hopes that i'd really enjoy a couple of days here. I booked a 2 night deal (with dinner on 1st night & 2 breakfasts) for £119, but am gutted that I paid that much. I was thoroughly disappointed- every part of this hotel is dirty, dated, in need of repair... more

I stayed here for one night and was a little apprehensive after reading the reviews. The hotel is out of town and the nearest village pub is about 15 mins drive. However the hotel bar was full of old world charm and the hotel is set in a quiet country location. The staff were very helpful, especially at breakfast and... more

Having just spent a pleasant 3 night stay with our family including grandchildren at the hotel - I am a bit surprised at some of the reviews of other guests. The hotel staff were very pleasant and helpful and the accomodation clean and comfortable. Breakfast was tasty, freshly cooked, with ample choice. The children and adults made good use of... more

We were really disappointed with our trip. I paid £220 for 2 nights B&B including 4 spa treatments and a dinner. The staff are really friendly and helpful, but this is about the only positive. The location is not great. You are far enough from Gloucester to pay up to £13 on a cab fare from town, but not far... more

Having read the poor reviews (after booking!) we were very apprehensive and less than enthusiastic about taking our week-end break. But contrary to the listed complaints our experience was a thoroughly enjoyable break in a pleasant hotel and good value for the price paid. This is a 3* star hotel and as good as any other of that rating with... more

We stayed here for our annual holiday (credit crunch!) on a tip from the Martin Lewis Money website...got an excellent deal and would thoroughly recommend a few nights break here. Dinner was so great the first night that we booked dinner for the following two nights - you can get three courses for as little as £15 pp. Golf course... more