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All 17 Gloucester hotels

Hallmark Hotel Gloucester

4.0 of 5 Hotel   |   Matson Lane, Robinswood Hill, Gloucester GL4 9EA, England
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Hallmark Hotel Gloucester
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62%
Ranked #10 of 17 hotels in Gloucester
A recent review
5 of 5 stars reviewed 2 days ago
J P Newcastle, United Kingdom
  • Reviews (538)
  • Photos (59)
  • Amenities
  • Room tips (123)
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538 people have reviewed this hotel

Traveler rating
    174
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    123
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83
215
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58
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Newcastle, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Whilst travelling with my family we stopped at this hotel and although the local area was misleading, when you actually arrive at the hotel it is idyllic. We were blown away by the interior of the building, very stylish and welcoming. Great team as well, we used all the facilities and were impressed, for the money spent this must be... More

Was this review helpful? Yes 1
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for the great review, it is fantastic to learn that you enjoyed your visit and we look forward to seeing you back with us again in the very near future. More

Salisbury, United Kingdom
1 review
3 of 5 stars Reviewed 3 days ago NEW

Stayed here for one night on 5th July as a surprise for my husband's birthday. As with the other reviews, there is a building site (houses being built) right next door using the same entrance to the car park, however, I have to say this did not have a negative impact on our stay there was no noise or dust!... More

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for the detailed review of your recent visit, I hope that you would still consider us on your next visit on the basis of our rooms service and food rather than on certain local areas. More

Rotherham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Hallmark hotel is situated just outside of town out of the way (about £10 in a taxi to town) Within reasonable reach of the M5 The bar is on the expensive side (£4 a pint) and food is dear for what you get too There is a great gym and spa/swimming pool available to use which is great!

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for your balanced feedback, I am surprised you found our offering expensive, we do try to ensure we offer the best value for a four star product in the local area. I hope you will return to visit us again in the near future. More

Top Contributor
51 reviews 51 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here for 1 night. Nothing particularly special but nothing bad either. Room was under £70 B&B which was excellent value. Restaurant quiet so I ate in the bar; limited choice but food perfectly acceptable and the price was sensible. Breakfast fine. Didn't use spa facilities. Reception efficient.

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for the balanced review, we hope you will be using us again in the future. More

Gloucester, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I love a good spa day so after seeing an offer on Travelzoo for myself and a friend, I had a good look on Hallmark hotels Gloucester website to check it out before purchasing! It was a brief look ! But, after seeing the pictures on the website I thought it looked great, so purchased it. Whilst calling to book... More

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Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Disappointed to read your review, our Health Club is a busy area but should always be presented as perfectly clean to our clients. I regret that you will not be returning to our Spa rooms as you enjoyed your treatments. Please feel free to contact me directly, I hope I could change your mind about us in the future. More

Milford Haven, United Kingdom
Top Contributor
68 reviews 68 reviews
9 hotel reviews
471 helpful votes 471 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for two nights on a visit to local gardens. The facilities are good the rooms are lovely but there were a few let downs. The coffee and biscuits were not replenished during our stay, plus odd things ( bulb out in bathroom, etc) minor but annoying. About 6/7 people complained about the same desert being salty when they... More

Was this review helpful? Yes 3
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for your balanced and helpful feedback, it is great to learn that overall you enjoyed your visit and I apologise for any points where we fell short of our promise or your expectations. I am surprised that you found us to be expensive, we try to ensure we offer the best value in the local four star market... More

somerset,england
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Having just returned today from 'my partner' having spent a load of money for a family get-together, Saturday to Monday, 3 rooms all dinner bed and breakfast, (not just a few pence). We were disappointed to find our shower head rail came straight out of the wall when the shower was used, the loo role holder was very loose too.... More

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for your helpful comments. I regret that we did not reach expectations in all areas of your visit but am pleased that overall you enjoyed your visit. We are rated as a four star hotel by the AA, the only nationally recognized governing body. Following last months unannounced audit I am pleased to say that we again scored... More

Plymouth, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

My boyfriend bought me a weekend package to celebrate my birthday. On arrival I was a bit taken back due to the building works going on next door and how we had to wait to use the driveway into the hotel. When we got into reception we were checked in straight away and the receptionist explained everything to us and... More

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for the even handed and constructive review. I am sorry that you were not completely satisfied and appreciate you taking the time to let us know where we can improve. I hope that you will come back and stay with us again in the near future. More

Coventry, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked this hotel, on Friday of last week for stay on Sunday 22nd June , we were very pleased with rooms , evening meal was very nice and well presented . The breakfast the next morning had a good choice , and service by a very nice lady ( can't remember her name) who was most obliging and brought some... More

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for taking the time to leave us this feedback, it is fantastic to learn that you enjoyed your visit. We sincerely hope that you will all be back to see us again very soon. More

Bath, United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

We booked a room one week before arrival at this dog friendly hotel, arrived after 2 hr drive to find that dog are only allowed in the room not reception, bar or restaurant as advised on the phone by Emma, looked at the room which required us to go through a wedged open fire door, to find the "better" hotel... More

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

I am sorry that we you did not stay with us and that we could not meet your expectations. I am still confused as to how this confusion started as we do not and never have allowed dogs in public areas where others are eating and relaxing, this I believe is normal industry practice. More

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Additional Information about Hallmark Hotel Gloucester

Address: Matson Lane, Robinswood Hill, Gloucester GL4 9EA, England
Location: United Kingdom > England > Gloucestershire > Cotswolds > Gloucester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hallmark Hotel Gloucester 4*
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Also Known As:
Ramada Gloucester Hotel Country
Gloucester Ramada

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
117

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