We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hallmark Hotel Gloucester

4.0 of 5 Matson Lane, Robinswood Hill, Gloucester GL4 9EA, England
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hallmark Hotel Gloucester
Professional photos View all
Browse nearby
Hallmark Hotel Gloucester
Write a Review

667 reviews from our community

Traveler rating
    215
    187
    158
    69
    38
See reviews for
96
256
7
80
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (667)
  • Mar-May only
    (148)
  • Jun-Aug only
    (228)
  • Sep-Nov only
    (170)
  • Dec-Feb only
    (121)
All months
1 review
5 of 5 stars Reviewed yesterday NEW

Was for a works Christmas night out, reception staff very welcoming. Room was very clean and comfortable ( nice biscuits too) . Person in charge ( duty manager? ) was very accommodating when one of my colleagues had an accident in my room and immediately offered me the room next door to save me having to move my things to... More 

Was this review helpful? Yes
Bristol, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here for a works Christmas party. It's a shame as it could be a great hotel but it needs a few tweaks here and there. On the inside its a nice looking modern hotel but it's let down by the cleaners. Our room and the lounge bar area could all do with a good clean.

Was this review helpful? Yes
Gloucester, England, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

I and 26 other ladies enjoyed a Festive Lunch in the restaurant on Friday the 19th Dec (for the second year running). We found the staff very attentive and friendly... they even took photo's of our party on my mobile for me . The food was good and arrived hot....though for my taste,the sprouts could have done with a little... More 

Was this review helpful? Yes
Sheffield, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Very satisfied overall. The room was large and comfortable, also very warm. The bed was comfortable with sheets and blankets as opposed to duvet. It had tea and coffee making facilities and a hair drier. A minor fault was the low pressure of the shower, although hot. However the supplied shampoo etc were very good. Had dinner in the restaurant... More 

Was this review helpful? Yes 1
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for taking the time to leave us this great feedback. We sincerely hope that you will be back to see us again very soon. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very clean hotel, nicely run, attentive but not intrusive service, especially from Luke, the waiter for our evening meal. Overall very pleased with the experience, the facilities were excellent and it was a very relaxing stay. the staff made it very easy for us to make sure of the facilities, such as the gym and the squash court. One word... More 

Was this review helpful? Yes 1
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for the great review and helpful feedback, we will take note and address ASAP. Hopefully you will be back with us again very soon. More 

Sheffield, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

The Hallmark is very nice, contemporary desgined hotel with good spacious and comfortable rooms. it also has the advantage of additional Pool, Spa and Fitness facilities plus a very customer focused staff team. Well done.

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you Nick, its great that you enjoy staying with us and we very much hope that you will continue to do so. See you soon. More 

Henley-on-Thames, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I bought an afternoon tea as a gift for my Mum and visited the Hallmark hotel in Gloucester earlier this week. I have never had an afternoon tea experience before, but I was sadly disappointed with the quality of the food. The sandwich bread was stale, cold and there was very little filling in each of the finger sandwiches. The... More 

Was this review helpful? Yes 1
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

My apologies that your experience was not all it should have been. We offer a competitively priced experience that everyone can enjoy and it is extremely popular, however it should always be fresh and the service impeccable and I apologise that this was not the case on your visit. Hopefully you will contact us directly so we can discuss. More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

I was feeling ill and a lovely lady named Sue offerred to get me a hot honey and lemon. Really made my day, very thoughtful. It is personal touches such as this that make places stand out in your mind. And my cold is much better also!

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for the great review ad for the positive mention for one of our team, it is fantastic to learn that you enjoyed your stay and we very much look forward to welcoming you back with us again very soon. More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Paid for a spa treatment here, although the massage was good, their 'spa/gym facilities' are definitely not up to scratch. Pool much smaller than they make it out to be. Only thing I enjoyed was the breakfast which was a good selection, although my boyfriend had to ask 3 times for a coffee!

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for your feedback, I am sorry that you did not enjoy your entire experience and we very much appreciate you taking the time to let us know where we can improve. We do continue to change our offering in relation to guest feedback and we will certainly bear your comments in mind. Hopefully you will still consider using... More 

Blackpool, England
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a lovely weekend at the hotel, the staff were very friendly and helpful, the food excellent and the cleanliness superb. We had dinner on two evenings, once on our own and once with the family, on both occasions it was delicious

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for taking the time to give us this excellent feedback. It is great to learn that you enjoyed your visit, thank you for posting your comments, it is very heartening to learn where we exceed our guests expectations alongside where we can improve. We hope to see you again very soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hallmark Hotel Gloucester? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hallmark Hotel Gloucester

Address: Matson Lane, Robinswood Hill, Gloucester GL4 9EA, England
Location: United Kingdom > England > Cotswolds > Gloucester
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hallmark Hotel Gloucester 4*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Despegar.com, Agoda, Travelocity, Odigeo, TripOnline SA, EasyToBook and Tingo so you can book your Hallmark Hotel Gloucester reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Gloucester Hotel Country
Gloucester Ramada
Hotel Style:
#4 Business Hotel in Gloucester

78 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (59)
Viewed
Dining (12)
Viewed
Pool/beach area (3)
Viewed
Room/suite (24)
Viewed
Hotel & grounds (10)
Viewed
View from room (2)
Viewed
Bathroom (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (11)
Viewed
Business center/function rooms (1)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay