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All 19 Gloucester hotels

Hallmark Hotel Gloucester

4.0 of 5 Hotel   |   Matson Lane, Robinswood Hill, Gloucester GL4 9EA, England
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Hallmark Hotel Gloucester
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Ranked #12 of 19 Hotels in Gloucester
A recent review
3 of 5 stars reviewed yesterday
ahobanhouse
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596 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bath, United Kingdom
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed yesterday NEW

We stayed here for one night as part of breaking up a long journey. We checked in and the receptionist was lovely and very helpful. Upon entering our room we noticed a strange musty smell but put it down to lack of ventilation. We had 2 very young children with us who were keen to use the pool. The leisure... More

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Hotel and spa facilities rather dated and tired looking. Visited on a Virgin afternoon tea & spa day with friends and was quite disappointed to be frank. Not what I expected from something purporting the 'Virgin' brand. The afternoon tea wasn't great but it tried. One very positive element though, the Masseuse 'Harriet' was absolutely amazing and her massage skills... More

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Abertillery, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We are a Mid 20's Early 30's couple and I took the Wife away for our 1st Wedding Anniversary choosing this hotel after I read it's description. So we turned up at the hotel and in all honesty I felt disappointed at first, the location in my opinion is not great due to the Building site of houses next door... More

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Worcester, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

The Hallmark is beautiful on the outside and even more so on the inside! This trip came as a romantic surprise so couldn't wait to get here. Upon arrival we couldn't of had a warmer greeting from the receptionists! I had a lot of questions as I'm sure most people do and all of them were answered to their best... More

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Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for your great feedback. It is always nice to read when we have gotten a customers experience right and we do appreciate you taking the time to leave us your helpful comments. Hopefully we will see you again in the very near future. More

Gloucestershire, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 days ago NEW

Beautifully located hotel with fantastic view over the grounds, Nice staff with professional touch in their approach. Spa, Not to be missed, what a great day to stay. I highly recommend this hotel if you are travelling to Gloucester.

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Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for taking the time to leave us this fantastic review, it is great to learn that you enjoyed your visit and we sincerely look forward to welcoming you back to the Hallmark Gloucester in the very near future. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Well I spent a wonderful night at the hotel, everything was really nice but the most memorable part of the stay was getting a facial massage from herriot Omg your good at what you do... Hope to pop back for another massage soon... Thank you

Was this review helpful? Yes 1
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for taking the time to leave us this positive feedback. It is great you enjoyed your visit and we appreciate you taking the time to highlight a team member deserving of recognition! We hope you will be back with us again soon! More

Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I've just come back from a family reunion In this hotel. I was the organiser of the event and during the planning stage I had so much help from the staff in the hotel, particularly Charlotte. When we got there they could not have been more helpful. They responded to all our varied requests with a smile, there were 47... More

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Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for the fantastic review and your helpful comments. It is great that you enjoyed your visit and we sincerely hope that you will be back to see us again in the very near future. More

High Wycombe, United Kingdom
Top Contributor
59 reviews 59 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Went here with the fiancé on the spa break getaway. For £120 for two people to get a room, breakfast and a spa treatment is excellent really is excellent value. The hotel and the room is probably between 3 and 4 stars. The spa is pretty much like a leisure centre attached to the hotel. Having said this, all the... More

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Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for your even handed feedback, I am pleased that overall you enjoyed your visit and we hope that you will be back to see us again in the near future. More

Cardiff, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on a deal which included a Tapas dinner - as stated on the voucher. However hotel staff advised that it was a Tapas starter! We were given a small tea plate and could help ourselves to the tapas buffet which consisted of ckicken wings, small mozzarello balls, frittata, olives & potato salad. Apart from not being able to... More

Was this review helpful? Yes 1
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for your feedback, we advertise our tapas as a plate sold at £4.75, this is not intended as a main meal but more as a snack and is priced accordingly. More

Buckinghamshire, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

We booked the Hallmark for a spa break as advertised on Lastminute and didn't check Tripadvisor before booking as I believe some reviews can be misleading. However having checked Tripadvisor before we checked in I was a little concerned, specifically regarding the spa. First impressions of the hotel from the outside weren't great, with more than a passing resemblance to... More

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Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for your feedback, we do look at all reviews to see where we can improve. As stated in your review, we do sometimes make mistakes and we are realistic that we cannot match all of our guests expectations, however we do strive to ensure we offer the best product at the best price against our local competition, which... More

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Additional Information about Hallmark Hotel Gloucester

Address: Matson Lane, Robinswood Hill, Gloucester GL4 9EA, England
Location: United Kingdom > England > Cotswolds > Gloucester
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hallmark Hotel Gloucester 4*
Number of rooms: 117
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Also Known As:
Ramada Gloucester Hotel Country
Gloucester Ramada

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