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Hallmark Hotel Gloucester

4.0 of 5 Matson Lane, Robinswood Hill, Gloucester GL4 9EA, England
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Hallmark Hotel Gloucester
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Hallmark Hotel Gloucester
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640 reviews from our community

Traveler rating
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    152
    67
    36
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Birmingham, England
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed over night at the hallmark with my wife and 20 month old son. I have to say the staff were absolutely brilliant with us. I pre booked a table for a meal at 5:30 only to be told when we got to the restaurant that it didn't open until 6:30. I spoke with Caroline who went out of... More

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1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

My friend and I went for a spa day, which included a 30 minute treatment each. We went swimming first. Swimming pool not as nice as the pictures. Childrens swimming lessons took over half the pool for 2 hours in the morning, but we could still swim around. Pool area could do with a good clean. Cobwebs in windows by... More

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I spent a weeknight at the hotel with my sister which included a 30-min treatment each. We both felt our treatments (a 25-min back and shoulder massage) were great and thoroughly enjoyed the rest of our afternoon spent in the spa. I did feel that a separate relaxation room with loungers and relaxing music would be a massive bonus because... More

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Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for taking the time to leave us this helpful feedback. I do apologise for where we fell short of our service promise, but sincerely appreciate you letting us know where we did well, it is rare to receive such even handed feedback. We do hope that you will consider returning to us in the future so that we... More

horley
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I spent one night here with my friend - it's halfway point for both of us. The hotel is beautiful, staff very friendly and helpful. Everywhere was very clean. The spa was great and our treatments excellent. We would recommend this hotel to anyone - it's great for a relaxing catch up as well as business guests.

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for leaving us this very positive feedback, it is great to learn that you have enjoyed your recent visit with us and we hope that you and your partner will continue to visit with us. Thank you again. More

Dunfermline
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Big room, big comfy bed, clean, good food. I'd stay here again if ever in Gloucester. The car park and setting is a bit squeezed and the building a bit 70's but was pleasantly surprised by all the rest.( Didn't use the pool so cant comment on that). One of the best places we've found to eat in Gloucester.

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Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for the constructive review. It is great to learn that you have enjoyed your visit and we sincerely hope you will be back to use the Hallmark Gloucester in the near future. More

Mirfield, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Not knowing the Gloucester area at all we took a chance on the various hotels seen online. all sounded OK. Our initial preference was for a city centre location, but none were available. The Hallmark was the next one listed....the website photo gave a good initial impression, the prices and room descriptions were what we were looking for. The layout... More

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Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

It was a pleasure to look after you both, hopefully you will be back with us again before too long. Thank you for posting this great review. More

1 review
4 of 5 stars Reviewed 6 days ago NEW

I stayed for only 1 night with a collegue when travelling between meetings. After a 4 hour drive we were greeted by a friendly receptionist and went to our rooms to changed swiftly for dinner. My room was spacious with a good work space available. We went for dinner in the restaurant and were well looked after by a very... More

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Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for taking the time to post this very positive review. It is great to learn that you have enjoyed your recent visit and we sincerely appreciate the positive comments in regards the food. Looking forward to seeing you again very soon. More

London, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

Pros: Overall great value for money. Restaurant and bar areas are nice and newly renovated, gym/pool is comprehensive, customer service personnel are generally attentive. Nice, quiet area to relax out of the way from the hustle-and-bustle of town. Cons: The hotel is generally a bit understaffed, so when the restaurant is busy, you'll end up waiting a bit for food... More

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Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for the balanced and constructive feedback. It is great to learn that you have enjoyed your recent visit and we very much hope to see you back with us again very soon. More

Bristol, UK
Top Contributor
81 reviews 81 reviews
29 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We came for a one night spa break for my friend's hen night. After reading some disappointing reviews I thought I would go and check out the place myself. Before we stayed I went to look around the hotel and the manager kindly showed me all areas including a guest room, restaurant and the spa area. During our stay we... More

Was this review helpful? Yes 1
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

It is great to learn that you enjoyed your visit, we appreciate you taking the time to leave us this positive review. Thank you again for your business and we very much look forward to seeing you with us again very soon.c More

Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I use the Hallmark hotel every time I stay in Gloucester on business and its always an exceptional pleasurable experience, the staff are always attentative and proffesional, excellent spa and gym facilities, plus a very good restaurant. You wont be disappointed,very good hotel

Was this review helpful? Yes 1
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for your positive review and your continued loyalty. We very much look forward to your next visit. More

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Additional Information about Hallmark Hotel Gloucester

Address: Matson Lane, Robinswood Hill, Gloucester GL4 9EA, England
Location: United Kingdom > England > Cotswolds > Gloucester
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hallmark Hotel Gloucester 4*
Number of rooms: 117
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Also Known As:
Ramada Gloucester Hotel Country
Gloucester Ramada

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