We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hallmark Hotel Gloucester

Matson Lane, Robinswood Hill, Gloucester GL4 9EA, England
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hallmark Hotel Gloucester
Professional photos View all
Browse nearby
Hallmark Hotel Gloucester
Write a Review

839 reviews from our community

Traveler rating
    293
    241
    181
    80
    44
See reviews for
116
336
12
106
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (839)
  • Mar-May only
    (241)
  • Jun-Aug only
    (228)
  • Sep-Nov only
    (170)
  • Dec-Feb only
    (200)
All months
Gloucestershire, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Spent some time with an old friend at this beautiful hotel today. We sat outside enjoying the sunshine and stunning surroundings. Food was delicious and fresh, service was amazing, couldn't fault it! Will definitely be returning for more :)

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for this fantastic review, it is great to learn that you enjoyed your visit and we sincerely hope that you will be back to visit us again in the very near future. More 

1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

Spent two nights at the hallmark hotel Gloucester. The staff were very helpful and the hotel had s friendly feel. The rooms were reasonable and pretty clean. We did have a problem with the child's bed provided as it had loss of springs missing so after th first night we asked for it to be swapped, we were given the... More 

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for the positive review and the helpful feedback, we look forward to you visiting us again in the very near future. More 

west midlands
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I regularly have a back, neck and shoulder massage at the Hallmark Hotel spa and I am always relaxed after my visit. I visited last week and had a wonderful massage by Harriet. I shall be back very soon for another. I have recommended to friends and family

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Very good of you to take the time to give your feedback and to highlight a member of the team deserving of praise. We hope that you will continue to use us in the future. More 

Aberystwyth, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 days ago NEW

My second visit within a month, both times I found the facilities and staff to be excellent. Being gluten free was not a problem, the catering staff could not have been more accommodating. The room was spacious, clean and comfortable. The pool is beautiful and the gym and spa facilities were wonderful. The bar and restaurant were stylish and welcoming... More 

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Great to learn that you have enjoyed your recent visits! Thank you for the review, hopefully we will see you again sooner rather than later. More 

London, United Kingdom
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Lovely place, we stayed only for one night but everything was just wonderful. We had the best service that I have ever had so far in an hotel. We waited for the room and waited as well for a table for dinner but it was worth it 😊 Dinner was great not really happy about the £23 per person I... More 

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank You Francesca, great to learn that you enjoyed your visit. Hope to see you again very soon. More 

Norwich, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This was accommodation the selected by the tour company we travelled with. It holds itself out to be a 5 star hotel. It certainly doesn't live up to this. Our room was clean and comfortable , but a bit basic. The towel rail didn't work, one of the light bulbs wasn't working and the lav paper holder was falling off... More 

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

We do not advertise or claim anywhere to be a five star hotel and I am sorry that you felt this was the case, I can assure you that this was not suggested by us at any point and I regret that your expectations were not reached. The towel rail is fed from our main heating system, so unfortunately if... More 

1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

First spa day with my friend and I really didn't know what to expect.... Am pleased to say I was pleasantly surprised. The Staff in the spa/leisure department were really friendly and Hannah on reception was very helpful. The pool was lovely and warm and it was nice to relax on the sun loungers. Had my first ever massage and... More 

Was this review helpful? Yes
Bridgend, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed here with my husband for 2 nights for a bit of time out. We were not dissapointed. Couldn't fault any of the staff, all very polite and friendly. Reception are very welcoming, room was great. We had dinner in the evening which was beautiful, with a lovely relaxed atmosphere to go with it. Swimming pool and jacuzzi was nice... More 

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for posting this great review. It is fantastic to learn that we got your experience right and we sincerely hope to see you again very soon. More 

Bournemouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Myself and husband stayed at the Hallmark, Gloucester for two nights for our anniversary and we were not disappointed. The hotel itself was immaculate and the room was very bright and clean. The staff were very polite and helpful. Overall it was a superb way to spend our anniversary and would recommend the hotel to anyone.

Was this review helpful? Yes 1
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for taking the time to post this fantastic feedback, it is great to learn that you enjoyed your visit and we sincerely hope that you will be back to see us again in the near future. More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Been staying here for the last three months on business. Tried other hotels in Glouceter area but can honestly say this is the best by far. Professional staff, quality food and access to all the leisure facilities. The management are very accomdating to customer needs and always on hand to help. Look forward to staying the next few months and... More 

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for the brilliant review, it is fantastic to learn that you are enjoying your visits and hopefully we will see you very soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

82 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (62)
Viewed
Room/suite (25)
Viewed
Bathroom (3)
Viewed
Dining (12)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (10)
Viewed
View from room (2)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (11)
Viewed
Business center/function rooms (1)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay