We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hallmark Hotel Gloucester

4.0 of 5 Matson Lane, Robinswood Hill, Gloucester GL4 9EA, England
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hallmark Hotel Gloucester
Professional photos View all
Browse nearby
Hallmark Hotel Gloucester
Write a Review

752 reviews from our community

Traveler rating
    256
    215
    166
    73
    42
See reviews for
104
289
10
94
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (752)
  • Mar-May only
    (153)
  • Jun-Aug only
    (228)
  • Sep-Nov only
    (170)
  • Dec-Feb only
    (201)
All months
WestWales
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars NEW

A very nice hotel in a quiet area of Gloucester but within easy reach of local College - Shopping and entertainment, The evening meal was excellent and all the staff were pleasant and helpful. We had asked for a morning call and because our room phone was not working a member of staff knocked on the door to wake us.

Was this review helpful? Yes
Birmingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

had this as a present for christmas added extra night as it was our 40th wedding anniversary staff where really good and helpful meals in restaurant were very good and we had the fish and chips and they where lovely had two spa treatments by harriet she was really good and lorna had top up my nail varnish as i... More 

Was this review helpful? Yes 1
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for your great review and congratulations on your happy event. I trust you will b back with us next year! More 

Edinburgh, United Kingdom
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
221 helpful votes 221 helpful votes
5 of 5 stars Reviewed yesterday NEW

this hotel, in a quiet location, many protected oak trees in and around grounds next to housing but just a short throw from all that Gloucester has to throw at you. FREE PARKING. We booked two suites due to travelling with children, and suites at back of hotel and plenty of room, with their beds made up in lounge area,... More 

Was this review helpful? Yes 1
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for your helpful and constructive review. It is great to learn that overall you enjoyed your visit and we appreciate you taking the time to give us your generous feedback. We sincerely hope that you will be back to see us again in the very near future. More 

Oxford, United Kingdom
Contributor
18 reviews 18 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I will start with stating that I booked a Virgin Experience spa deal, two people £40 with afternoon tea. So perhaps I had higher expectations than was required. When we arrived in the car park, the hotel did not look particularly appealing. At Reception we were directed to the Spa, which is labelled 'leisure facilities'. Having been to a number... More 

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

I truly regret that you have left us so completely disappointed. Being a busy family friendly location and with a healthy local membership, I admit we sometimes struggle being all things to all people however to have missed our standards by such great extent in your experience is very disappointing. I hope you will contact me directly so that I... More 

Cardiff, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

Not a very pretty lookkng hotel from outside nor is yhe reception area veru inviting. However rooms very comfortable clean and nicely decorated. All staff polite and helpful. Food very good especially the buffet breakfast Spa very good and pool although small was very warm and again staff very helpful. So overall a very good break on which was a... More 

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for the constructive and helpful review. It is great to learn that you enjoyed your visit and we hope to see you with us again very soon. More 

Hertford, United Kingdom
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed one night for business comfy clean room shower only a dribble The food was awful never thought you could go wrong with fish and chips The fish was a slither in very greasy batter peas were hard and chips were wedges but deep fried and yellow inside not fluffy white Service ok

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

We do usually receive great feedback in regards our food provision, so I am disappointed to read your experience was not as it should have been. Hopefully you let us know whilst you were with us so we could act to address this shortfall. More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Strange hotel in the middle of an estate/building site. I had to look twice as it looked more like a residential block than a hotel? Food was average and no more, but then again you can't go far wrong with a sandwich, onion rings and a salad. Room 123 is blessed with magnificent views of some metal containers and the... More 

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

I truly regret your disappointment, it is a shame that we could not address these issues for you when you stayed and that we let them occur in the first place. I do hope hat you will give us another chance, if you are returning to the area, please contact me directly so that I can ensure your next visit... More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We went to the hallmark hotel for my dads 60th Birthday surprise. My parents arrived a few hours before us, but the reception team kept quiet about the whole thing, so thank you to them, and when we walked in the bar he was shocked! Which is the idea I suppose. We sat in the bar for a few drinks,... More 

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

It was a pleasure looking after your party. We sincerely hope that you will be back to visit us again in the future. Thank you for taking the time to post this great feedback. More 

Newbury, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Me and my partner stayed for two nights on the 2 night spa break offer that included afternoon tea, 3 course dinner, 2 nights with breakfast and a spa treatment. The food at the hotel was excellent, the afternoon tea was lovely on the first day. We had lunch in the lounge bar on the second day and the sandwiches... More 

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for your comments and for posting such a positive review. I agree that we are not the very top end of Spa breaks, hence our reasonable price point, however I am sure you will agree that we exceed in service and value for money. More 

Warwick, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

great stop over for buisness evenings, also for potential conferencing facilities good gym and pool comfortabelk clean rooms great WIFI nice menu and bar area staff freindly and remember me each time I go along

Was this review helpful? Yes
Daniel G, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for your review Lee and for your continued loyalty, it is great to learn that you enjoy your visits Please contact me directly if we can be of any more assistance. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hallmark Hotel Gloucester? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hallmark Hotel Gloucester

Address: Matson Lane, Robinswood Hill, Gloucester GL4 9EA, England
Location: United Kingdom > England > Cotswolds > Gloucester
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hallmark Hotel Gloucester 4*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, EasyToBook, Priceline, Despegar.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Hallmark Hotel Gloucester reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Gloucester Hotel Country
Gloucester Ramada
Hotel Style:
#3 Business Hotel in Gloucester

81 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (61)
Viewed
Bathroom (3)
Viewed
Dining (12)
Viewed
Pool/beach area (3)
Viewed
Room/suite (24)
Viewed
Hotel & grounds (10)
Viewed
View from room (2)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (11)
Viewed
Business center/function rooms (1)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay