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All 17 Gloucester hotels

The New County Hotel

3.0 of 5 Hotel   |   44 Southgate Street, Gloucester GL1 2DR, England
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51%
Ranked #12 of 17 hotels in Gloucester
A recent review
4 of 5 stars reviewed yesterday
penguin000 London, United Kingdom
  • Reviews (175)
  • Photos (45)
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  • Room tips (58)
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175 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Any
English first
London, United Kingdom
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

Efficient and clean hotel. Building has character but has been tastefully decorated. Pay extra for breakfast normally (6 pounds) but they honoured a mistake with expedia without being asked. Good cooked breakfast, juice, limitless tea etc. Quiet at night if in back rooms. Not sure if in front.

Was this review helpful? Yes 1
Gloucester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My friends & I chose to eat at the New County as we live local & like to support our local businesses. On entering the hotel we were pleasantly surprised at the lovely modern interior, it was a warm Saturday evening, there was no air conditioning, no fans & no windows to open, it became very uncomfortable. The two female... More

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Croydon, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

In Gloucester overnight to visit friends. Central position, we unloaded the car outside, booked in and found our room easily. We then parked the car immediately behind the hotel with a reduced price parking voucher. £3.00 for 24 hours. Our ensuite budget room was small, clean with a comfortable bed. Bathroom was fine with wonderful power shower, toiletries and soft... More

Was this review helpful? Yes 1
Aberdeenshire, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Room was clean and had most of the expected facilities but unbearably hot. No air-conditioning though the hotel did supply a fan (and a 2nd one when I asked) but didn't really help. No hotel information in the room so was unaware of meal times, wifi etc. Staff were pleasant enough but I left my phone charger in the room... More

Was this review helpful? Yes 1
Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We only stayed over here for 2 nights but must say it was good value. Although we checked in at the early hours of the morning the night porter was helpful and answered any questions we had and swiftly checked us in, we were still able get a quick drink as we were informed the bar was 24hrs to residents.... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Having booked online via Late Rooms I read some reviews here and called the hotel to try and ensure we would not have a similarly negative experience to some other guests. I asked for a room in the quietest part of the hotel possible and was assured that wish would be granted. When we got to the hotel there was... More

Was this review helpful? Yes 2
Reading, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here on a Thursday and Friday night - one night on business plus with an extra night to look around Gloucester itself. We had a room at the back of the hotel which was good because we understand on a Friday night it can be quite noisy out front. The best thing about the hotel is the central... More

Was this review helpful? Yes 2
England
Contributor
18 reviews 18 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

On booking I asked for a "Quiet" room, so I was surprised that I was allocated a first floor room above the bar, and at the front of the hotel overlooking the 'high street'. Wi-Fi internet access wasn't possible in my room, so I asked to be given another room. The new room was nicely decorated (as was the first),... More

Was this review helpful? Yes 1
Great Malvern, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed June 23, 2014

We checked into the New County Hotel, Gloucester, on a return trip to Surrey after a lovely holiday week away in Wales. It was a warm Saturday summer evening and this is a busy City Centre hotel with lots of casual bar business. The room was great. Clean and tidy with modern decor. We were pleased with our booking at... More

Was this review helpful? Yes 4
NewCounty123, General Manager at The New County Hotel, responded to this review

Dear Guest I think it would be beneficial for other reviewers if I was to remind you of what actually did happen. You spoke to our duty manager on shift but you continually demanded to speak to the General Manager. You where given my contact details but still insisted that this was not acceptable and you wanted to speak to... More

Regina, Canada
Top Contributor
124 reviews 124 reviews
12 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed June 22, 2014

On the whole this hotel has been enjoyable with very pleasant and helpful staff. It's centrally located and easy to get to major sites.The amount of stairs to get to rooms and twisty hallways was a little disconcerting.When I moved to another room on the second night, it was much easier. Beds could use better mattresses though and walls are... More

Was this review helpful? Yes 1
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Additional Information about The New County Hotel

Address: 44 Southgate Street, Gloucester GL1 2DR, England
Location: United Kingdom > England > Gloucestershire > Cotswolds > Gloucester
Price Range (Based on Average Rates): $
Hotel Class:3 star — The New County Hotel 3*
Reservation Options:
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Also Known As:
Gloucester Best Western
New County Hotel Gloucester

45 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Class
Official Description (provided by the hotel)
The New County hotel is a traditional building, that has been refurbished to a high standard modern interior. It is situated in the heart of Gloucester City, easily reached by the M5 and rail station is only 5 minutes away from the hotel. Relax in our chic restaurant offering modern cuisine, using fresh local produce. Celebrate in style in our magnificent ballroom. Do business in our conference & banqueting suites. Enjoy the quality experience. ... more   less 
Number of rooms
39

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