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The New County Hotel

44 Southgate Street, Gloucester GL1 2DR, England
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Best prices for: 1 room 1 guest
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The New County Hotel
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The New County Hotel
The New County Hotel
The New County Hotel
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208 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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Greater London, United Kingdom
1 review
1 of 5 stars Reviewed 3 days ago NEW

Whilst staying at hotel I witnessed the manager verbally assaulting an elderly guest, reducing her to tears. He threatened her with a night in a police cell. This arose after he denied , wrongly, that there was no welcome information pack in the room. Sorry for the friendly serving staff working for him the bathroom had a new shower but... More 

Was this review helpful? Yes 2
NewCounty123, Public Relations Manager at The New County Hotel, responded to this review

Dear Guest Many thanks for your review, I would also like to point out that you where completely aware of the situation. You are and where well aware that your companion assaulted a member of staff with a cane, this member of staff has since received hospital treatment as they suffer from brittle bone disease. We cannot comment on an... More 

Worcester, United Kingdom
Top Contributor
118 reviews 118 reviews
25 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here about a month ago, the room was lovely and spacious and the bathroom was a decent size. The only let down was the noise from the bar and people smoking and drinking outside, unfortunately our room was right above it and all we could hear were couples arguing and loud converations. I would stay here again but... More 

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Ravensburg, Germany
Contributor
14 reviews 14 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I stayed at the new county hotel for three nights during the week. The location of the hotel was perfect for me. The room was very small, the bed was horrendously bad and didn't make for a good nights sleep. The rooms where clean but tatty and not looked after. On openong the window is was covered in bords muck... More 

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Gloucester, United Kingdom
Top Contributor
73 reviews 73 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 8, 2015

Friendly reception staff but our room was tiny L-shaped with a view of a brick wall and flat roof and, therefore, relatively expensive. It was clean though. The choices of ales and ciders in the bar were very poor having no real ales or ciders that have a vestige of an apple therein! Not even in bottle. Also the prices... More 

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Gloucester
1 review
4 of 5 stars Reviewed April 7, 2015

The hotel has a slight basic feel but perhaps this is because it has no kitchen/dining room. The lack of breakfast may be a problem for some but Gloucester has so many places to get your "Full English" cheaply and some may prefer that they are free to choose an alternative breakfast. The room was fine albeit the view was... More 

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Gloucester
Contributor
14 reviews 14 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed March 29, 2015

Awful service ! Terrible food ! Manager looked totally scruffy ! Not enough serving staff. Took over and hour to serve 90 guests ! When I complained about the amount of time it was taking all I got was we have enough staff ! Disgrace ! Would never book any sort of function here.

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Travelers are raving about these Gloucester hotels

Taunton, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 25, 2015

Hotel nicely located centrally, so good for shops, local attractions and places to eat. No parking of its own, but reduced-cost parking (NCP) behind the hotel. Clean inside so has quite a lot going for it. A few minor downsides: - I booked through Late Rooms and the advert doesn't tell you breakfast is extra. - The room was only... More 

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Top Contributor
80 reviews 80 reviews
24 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed March 23, 2015

I enjoyed my one night stay at The New County Hotel. This historic hotel was booked as part of a tour taken with 30 students, and they were extremely kind and very well organized. Our dinner was delicious, as was our full English breakfast. The rooms were comfortable and the hot water lasted the entire shower (regardless of the fact... More 

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Adelaide, Australia
Contributor
15 reviews 15 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 16, 2015

I stayed here as a part of a large group of 60, as this was one of the few hotels in Gloucester that could fit us all in. The location is excellent, as it is easy to walk around Gloucester. The hotel was fine - the rooms were on the small side. However it was clean and comfortable, and a... More 

Was this review helpful? Yes 1
Gloucestershire, United Kingdom
1 review
5 of 5 stars Reviewed March 13, 2015

We booked The New County Hotel for our wedding after looking at several out of town hotels. IWe have got to say we absolutely made the right choice! The Manager Matt and his team did an amazing job. From the first time we went to view the hotel until the time we left on the Sunday after the wedding we... More 

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Amenities