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All 19 Gloucester hotels

The New County Hotel

3.0 of 5 Hotel   |   44 Southgate Street, Gloucester GL1 2DR, England
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The New County Hotel
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Ranked #14 of 19 hotels in Gloucester
A recent review
4 of 5 stars reviewed 2 weeks ago
Tim B Huddersfield, United Kingdom
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182 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago

Hotel was okay. Business practices are unacceptable. I'll never stay again. Your expectation should not be high, as the service will certainly not meet a high expectation. Extra charges that are not warranted and certainly don't expect to have a discussion on these charges, because the staff will not answer your phone call

Was this review helpful? Yes 5
Hampshire, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed at this hotel for one weekend last month. The hotel is admittedly in a great, central location and is priced a bit high for the quality of the accommodation, but these facts are not the basis of my review. I would never ever recommend staying at this establishment because of the way they treat their paying customers. About... More

Was this review helpful? Yes 7
Gloucester, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I am absolutely disgusted by the staff at The New County hotel in Glos. Not only were they presented as if they had just rolled out of bed, they were rude, slow, and really not bothered about anything from keeping customers satisfied to even attempting to put in any effort in what they are paid for !! I attended my... More

Was this review helpful? Yes 2
Dronfield Derbyshire
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My 6 year old grandson and I have returned today from 3 days in this hotel, and it has been the most horrendous experience of my life! We arrived on Sunday after a 4 hour journey, went down into the restaurant at 6pm hoping to get a meal, only to be told that they had stopped serving at 4 30pm... More

Was this review helpful? Yes 2
Huddersfield, United Kingdom
12 reviews 12 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed here while attending a wedding nearby. The hotel is very centrally located and it was an easy walk from the railway station. There is nothing special about this hotel. It is no outstanding features. But nothing wrong with it either. The check in person was professional and efficient. My room was clean, the bed comfy. The bathroom was... More

Was this review helpful? Yes
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I've stayed in this hotel before and have found it to be satisfactory. But on this occasion I was disappointed. Where shall i start....a mysterious stain on a wall by the bed, a cracked window, the other window had a plant up against it on the outside, there was stains on the bedside lampshades and also dirt on the wall... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently did a short road trip and stayed at the New County and the only thing 2 bad things I could say about the place is, it would have been nice If breakfast had of been included in the price and the room was boiling hot. Saying that it was one of the hottest days of the years and... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 29, 2014

Efficient and clean hotel. Building has character but has been tastefully decorated. Pay extra for breakfast normally (6 pounds) but they honoured a mistake with expedia without being asked. Good cooked breakfast, juice, limitless tea etc. Quiet at night if in back rooms. Not sure if in front.

Was this review helpful? Yes 3
Gloucester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 27, 2014

My friends & I chose to eat at the New County as we live local & like to support our local businesses. On entering the hotel we were pleasantly surprised at the lovely modern interior, it was a warm Saturday evening, there was no air conditioning, no fans & no windows to open, it became very uncomfortable. The two female... More

Was this review helpful? Yes
Croydon, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 24, 2014

In Gloucester overnight to visit friends. Central position, we unloaded the car outside, booked in and found our room easily. We then parked the car immediately behind the hotel with a reduced price parking voucher. £3.00 for 24 hours. Our ensuite budget room was small, clean with a comfortable bed. Bathroom was fine with wonderful power shower, toiletries and soft... More

Was this review helpful? Yes 1
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Additional Information about The New County Hotel

Address: 44 Southgate Street, Gloucester GL1 2DR, England
Location: United Kingdom > England > Cotswolds > Gloucester
Price Range (Based on Average Rates): $
Hotel Class:3 star — The New County Hotel 3*
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Also Known As:
Gloucester Best Western
New County Hotel Gloucester

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Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
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Official Description (provided by the hotel)
The New County hotel is a traditional building, that has been refurbished to a high standard modern interior. It is situated in the heart of Gloucester City, easily reached by the M5 and rail station is only 5 minutes away from the hotel. Relax in our chic restaurant offering modern cuisine, using fresh local produce. Celebrate in style in our magnificent ballroom. Do business in our conference & banqueting suites. Enjoy the quality experience. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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