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All 19 Gloucester hotels

The New County Hotel

3.0 of 5 Hotel   |   44 Southgate Street, Gloucester GL1 2DR, England
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The New County Hotel
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49%
Ranked #16 of 19 Hotels in Gloucester
A recent review
3 of 5 stars reviewed 2 weeks ago
owen s Elgin, United Kingdom
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187 reviews from our community

Traveler rating
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    53
    18
    25
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23
55
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26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Elgin, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

stayed one night, the room was large clean and the bathroom adequate beds were comfortable and although the view from the room was not inspiring we were not looking to sit and look outside it was a excellent hotel to use as a stopover and was very reasonably priced.

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Kilkenny
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed over night in the New County Inn.The room was quiet and I had a good sleep.The view from the room was of an opposite wall,not attractive.The room seemed more like a single room than a double which it was sold as.The bed was comfortable.The en-suite was fine lovely shower as in water delivery, easy to control the temperature.I... More

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2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Booked a family room, which was literally above the function room - there was a party on. We might as well have been at the party it so loud. It kept us all four up until midnight when the music stopped. I rang reception that said you will have to wait until midnight. In top of that the room was... More

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Gloucester
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My best friend booked and paid a £500 deposit for her wedding here in 2013, a few months later went back to start plans only to be told that they had changed management and that they didn't have any record of her wedding or deposit ! In a desperate attempt to fix it she found the person she had paid... More

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Kilkenny, Ireland
1 review
3 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel over night on the 3rd of September 2014.The first impression I got was that it was quiet, not much happening.That is not necessarily a bad thing, just an indication that therre may not be many in the hotel at that time.The receptionist was approachable if not over friendly.My room type seemed to be in doubt... More

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A TripAdvisor Member
1 of 5 stars Reviewed August 24, 2014

Hotel was okay. Business practices are unacceptable. I'll never stay again. Your expectation should not be high, as the service will certainly not meet a high expectation. Extra charges that are not warranted and certainly don't expect to have a discussion on these charges, because the staff will not answer your phone call

Was this review helpful? Yes 7
Hampshire, United Kingdom
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 24, 2014

I stayed at this hotel for one weekend last month. The hotel is admittedly in a great, central location and is priced a bit high for the quality of the accommodation, but these facts are not the basis of my review. I would never ever recommend staying at this establishment because of the way they treat their paying customers. About... More

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Gloucester, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 23, 2014

I am absolutely disgusted by the staff at The New County hotel in Glos. Not only were they presented as if they had just rolled out of bed, they were rude, slow, and really not bothered about anything from keeping customers satisfied to even attempting to put in any effort in what they are paid for !! I attended my... More

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Dronfield Derbyshire
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 20, 2014

My 6 year old grandson and I have returned today from 3 days in this hotel, and it has been the most horrendous experience of my life! We arrived on Sunday after a 4 hour journey, went down into the restaurant at 6pm hoping to get a meal, only to be told that they had stopped serving at 4 30pm... More

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Huddersfield, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 20, 2014

I stayed here while attending a wedding nearby. The hotel is very centrally located and it was an easy walk from the railway station. There is nothing special about this hotel. It is no outstanding features. But nothing wrong with it either. The check in person was professional and efficient. My room was clean, the bed comfy. The bathroom was... More

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Additional Information about The New County Hotel

Address: 44 Southgate Street, Gloucester GL1 2DR, England
Location: United Kingdom > England > Cotswolds > Gloucester
Price Range (Based on Average Rates): $
Hotel Class:3 star — The New County Hotel 3*
Number of rooms: 39
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Also Known As:
Gloucester Best Western
New County Hotel Gloucester

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