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All 17 Gloucester hotels

Holiday Inn Express Gloucester South

3.0 of 5 Hotel   |   Telford Way | Waterwells Business Park Quedgeley, Gloucester GL2 2AB, England
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73%
Ranked #8 of 17 hotels in Gloucester
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
daviesready Formby, England
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271 people have reviewed this hotel

Traveler rating
    70
    126
    52
    16
    7
See reviews for
67
98
18
59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
Formby, England
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

What a exelent stopover point on our trip to Devon from Lancahire. Very welcomeing, clean Rooms, & perfect bed. All this with an outstanding Buffet Breakfast to suite all tastes. Will be calling in again next time.

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear daviesready Thank you for writing a guest review following your recent visit to the hotel. It's lovely to read that you had an enjoyable stay and we were able to meet your expectations. We look forward to welcoming you back to the hotel in the future. Kind Regards Sam Graham Senior Guest Services Manager More

Liverpool, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I fully understand that the HI Express is the budget sector of the Holiday Inn Group but like other reviewers I feel this should not compromise on quality...should it? I have to say that the staff here were lovely but they are working with very limited resources within a group that have set "bare minimum" standards for guests. These standards... More

Was this review helpful? Yes 4
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Greg O Thank you for taking the time to write a guest review and providing us with your feedback. We are passionate about the service we deliver to our guests, and welcome all comments received to help us improve the services and meet all our guest expectations. We pride ourselves in the customer service we provide and it's nice... More

Redruth, United Kingdom
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for 3 nights on 21st March and really enjoyed our time here. Rooms are good with some extras that are not in all HI Express. Breakfast was good and despite being busy they did not run out of anything and things were refilled when low. All staff polite, courteous and efficient. One really good thing...it was quiet as... More

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear 7Marpa_12 Thank you for taking time to write a guest review following your recent visit to the hotel. We pride ourselves in the service we deliver to our guests. It's really important that we receive feedback to ensure that the service is continually being improved and your guest expectations are met every time. We look forward to welcoming you... More

Twickenham, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

On arrival at this hotel we were warmly greeted by Scander the receptionist, who during our stay was very helpful and friendly and is surely a credit to this Holiday Inn hotel. The hotel was spotlessly clean and the rooms had very comfortable beds and the bathroom was well equipped with a good shower . We were there to visit... More

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Pauline S Thank you for writing a lovely review following your recent stay at the hotel. We are very passionate about the service we provide to our guests so it's lovely to read that Skander made you feel very welcome upon arrival and I have shared your comments with the team. We look forward to welcoming you back to... More

Liverpool
Top Contributor
223 reviews 223 reviews
121 hotel reviews
376 helpful votes 376 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here as the company I work for are nearby and we were having a meeting early in the morning. I live miles away so decided to stay over so I would be bright eyed and bushy tailed for our early morning start. The staff are lovely and efficient. Check in was seemless. There was a wi fi problem initially... More

Was this review helpful? Yes 1
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear cags70 Thank you for writing a review following your recent stay to the hotel. We pride ourselves in the customer service we provide to our guests so it's lovely to read that you received a warm welcome from the staff. I am aware that there was a issue to the WIFI which was rectified the same day. I'm sorry... More

Chesterfield, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 10, 2014

Lovely hotel situated next to nice pub with very good food, a little pricy but cooked individually. My room was very spacious and light. Staff were friendly and helpful but no over zealous. Breakfast was good typical self service served down stairs in the lounge area. Only down side was the floor levels the lift went up to floor 2... More

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Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Ali417 Thank you for taking the time to write a review of the hotel following your recent stay. Thank you for your feedback which we welcome to helps us improve the service we deliver to our guests. We hope you had an enjoyable stay and we were able to meet your expectations. We look forward to welcoming you back... More

Southend-on-Sea, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 31, 2014

There are four things I expect from a hotel when I stay at one on business: 1. A good night’s sleep 2. A decent shower 3. A good breakfast 4. A reliable internet connection Unfortunately the Holiday Inn Express at Waterwells Business Park let me down on all four areas. 1. The Holiday Inn is situated just off a major... More

Was this review helpful? Yes 1
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear George S Thank you for writing an review following your recent stay at the hotel. After reading your review I'm sorry to read that on this occasion we were not able to meet your expectations. We pride ourselves in the service we provide to our guests and the feedback you have given will be addressed with the relevant departments.... More

Bodmin, United Kingdom
2 reviews
4 of 5 stars Reviewed January 27, 2014

have stayed here on several occasions as we have family local to the area, every time we stay we have had no problems but this time having just checked out we received a phone call from the hotel saying they had just found a mobile phone on the floor of our room and offerd to post the phone to us... More

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear just-sauntering Thank you for taking the time to write a review following your recent stay at the hotel. We are passionate about providing excellent customer service and thank you for the lovely comments. We hope you had an enjoyable stay and look forward to welcoming you back in the future. Kind Regards Sam Graham Senior Guest Services Manager More

1 review
1 of 5 stars Reviewed January 25, 2014

one of the poorest I have stayed in. tired noisy rooms and staff that don't really seem to care. breakfast was awful and ran out before they stated on the arrival . pub next door is better for dinner, but best just giving it a miss!

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear intothewild78 Thank you for taking the time to write a review following your recent stay to the hotel. We pride ourselves in the service we provide to our guests and I'm sorry to read that on this occasion we were not able to meet your expectations. Thank you for leaving your feedback which we be addressed with the relevant... More

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Additional Information about Holiday Inn Express Gloucester South

Also Known As:
Holiday Inn Express Gloucester South Hotel Gloucester
Holiday Inn Express Gloucester South Hotel
Holiday Inn Express Gloucester
Holiday Inn Gloucester
Gloucester Holiday Inn
Address: Telford Way | Waterwells Business Park Quedgeley, Gloucester GL2 2AB, England
Phone Number:
Location: United Kingdom > England > Gloucestershire > Gloucester
Amenities:
Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #8 of 17 hotels in Gloucester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Gloucester South 3*
Official Description (provided by the hotel):
The Express by Holiday Inn Gloucester South hotel is conveniently located off Junction 12 of the M5 and is close to Gloucester City Centre. The Express by Holiday Inn Gloucester South hotel is 3.5 miles from Gloucester city centre and 15 miles from Cheltenham. Bristol is just 35 miles away, whilst driving to Cardiff Millennium Stadium will take one hour, for sporting enthusiasts. The hotel is adjacent to Waterwells Business Park making it ideal for visiting both local companies and attractions in Gloucester. Attractions include Gloucester Cathedral, famous for the filming of Harry Potter, and Gloucester Docks. Nearby is Cheltenham Racecourse, home of the famous Gold Cup and Paddy Power festivals. Cradled by the picturesque Cotswold Hills and ideally located in the heart of the country, the city of Gloucester offers visitors a vibrant, lively atmosphere. All guestrooms offer High Speed Internet Access, telephone and tea/coffee making facilities, with all bedroom windows opening for guest use. All rates include free parking and free continental breakfast for up to two adults and two children, children stay free when sharing parents room. Vending and high speed internet kiosks are available for use in the hotel lobby.We look forward to welcoming you to the Express by Holiday Inn Gloucester South hotel. ... more   less 
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