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All 17 Gloucester hotels

Holiday Inn Express Gloucester South

3.0 of 5 Hotel   |   Telford Way | Waterwells Business Park Quedgeley, Gloucester GL2 2AB, England
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73%
Ranked #9 of 17 hotels in Gloucester
A recent review
4 of 5 stars reviewed 4 days ago
dish2 London, United Kingdom
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297 people have reviewed this hotel

Traveler rating
    77
    138
    55
    18
    9
See reviews for
75
107
18
66
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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English first
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

What I have come to expect from Holiday inn Express - clean & well appointed rooms with free WiFi, convenient and secure location. It´s not the luxurious option but neither is the room rate and I echo others comments about the staff.... very friendly, efficient and thorough. Check in/out a breeze, breakfast simple but more than adequate (can I seriously... More

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear dish2 Thank you for writing a guest review following your recent stay at the hotel and providing us with your feedback. We are very passionate about the customer service we provide to our guests so it's great to read that the staff met your expecations upon arrival. We welcome all the feedback we receive and I have shared your... More

Carlisle, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed just the one night at this Hotel ideally located for M5 Motorway Very Clean and well Managed the Young Gentleman on Reception was very Friendly and Helpfull Breakfast was Basic but Ok The Bumbee Pub is right next door for evening meals

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Gordon C Thank you for writing an online review and providing us with your feedback. It's great to read that you had an enjoyable stay and your guest expectations were met upon arrival and throughout your stay. Thank you for your feedback which I have shared with the team. We look forward to welcoming you back to the hotel... More

London, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from a 3 night stay. Hotel location is great and we visited Cotswolds, Bristol and Cheltenham. Staff are very friendly. The only negative aspect happened every morning at breakfast and that was constantly running out of crockery and cutlery items. We spent a considerable amount of time waiting for things to come out of the dishwasher, then instead... More

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Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear kmillen1958 Thank you for writing an online review and provding us with your feedback following your stay at the hotel. It's lovely to read that you found the staff to friendly and you liked the location of the hotel, but I'm sorry to read that on this occasion you found the breakkast had an impact on your stay. Thank... More

London, United Kingdom
Top Contributor
95 reviews 95 reviews
64 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stay here fairly frequently, but our most recent stay was a real disappointment. First of all, we were sent to a room which was already occupied, though that was sorted quickly. The room we were allocated was badly located, above the air-conditioning units which were noisy all night - ironic really as the room was incredibly hot, but had... More

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Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear IMUK Thank you for writing an online guest reveiw and providing your feedback following your recent stay at the hotel. We are very passionate about exceeding guest expectations and I'm sorry to rea d that on this occasion we were not able to do this. The feedback we receive from reviews help us to improve and deliver great service... More

Brisbane, Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Late arrival after a long but was greeted warmly and check in was quick. The rooms were good well appointed and clean although a little tired. We were late for the Restaurant but decided on a Pizza which apart from the US was as good as it get for a but in Pizza We'll rested the next day Breakfast again... More

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Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear thefbi1 Thank you for writing a lovely review following you recent stay at the hotel. We pride ourselves in the customer service we provide to our guests so it's nice to read that your guest expectations were met upon arrival by the staff. Thank you for your comments which you have provided which have been shared with the team.... More

London, United Kingdom
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here overnight as we were attending a wedding just outside Gloucester. Typical outside of town hotel. It is a comfortable, clean, modern hotel - functional and fine for an overnight stay, a base to explore the area or a business trip. Good road links. The staff were friendly and helpful when we needed to borrow an iron and... More

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Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear hezel13 Thank you for writing a guest review of the hotel and providing us with your feedback following your recent stay. We are very passionate about the service we provide to our guests so it's lovely to read that you found the staff to be friendly and helpful. The feedback we receive in turn helps us to improve the... More

Leicester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel several times now. It is welcoming and rooms are comfortable. Prices are OK. The hotel is next to an excellent pub restaurant - the Bumble Bee. It was very hot last week and sadly the rooms are not air conditioned and as this hotel is on a fairly busy road having the window open... More

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Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Liz P Thank you for writing an online review and providing us with your feedback following your recent stay at the hotel. We welcome the feedback we receive to helps us improve the service we deliver to our guests. Thank you for your comments in regards to the rooms and the heat, please accept my apologies you had a... More

Manchester, United Kingdom
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As a regular traveller, I always look for the best quality accommodation, and was pleased with my recent stay at this Holiday Inn Express. Plenty of parking, with a pleasant pub next door for evening meals etc (although there is some noise at night from pub revellers if you are unfortunate enough to have a room on the car park... More

Was this review helpful? Yes 1
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Tigger193 Thank you for writing a guest review following your recent stay at the hotel. We welcome all the feedback we receive as this helps us to improve the service we deliver to our guests. Thank you for your comments about the breakfast and rooms which I have shared with the team. We hope you had an enjoyable stay... More

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a superb place to say and up there with the best! Staff exceptional and obliging. Okay it is not a beach resort type place but the same attention to detail is there at all times. You cld be in the best 5 star establishment and not feel more comfortable and special. Going back on way home as it is... More

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Brae55 Thank you for writing a fantastic review of the hotel following your recent stay. We are passionate about the customer service we provide to our guests and with the feedback we receive negative or positive this in turn helps us to improve and exceed our guest expectations. It's great to read upon your arrival your received a lovely... More

Hastings
Top Contributor
69 reviews 69 reviews
53 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 13, 2014

This is a well run commercial chain hotel. The staff are well trained and the service is above the normal standard. We stayed here over a number of weekends and the staff could not have been more helpful in every respect.

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Southcoasters Thank you for writing an online review following your stay at the hotel. We pride ourselves in the customer service we provide so it's great to read that you found the staff to be helpful and I have shared your feedback with the team. We look forward to welcoming you back and once again meeting your guest expectations.... More

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Additional Information about Holiday Inn Express Gloucester South

Address: Telford Way | Waterwells Business Park Quedgeley, Gloucester GL2 2AB, England
Phone Number:
Location: United Kingdom > England > Gloucestershire > Cotswolds > Gloucester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Gloucester South 3*
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Also Known As:
Holiday Inn Express Gloucester South Hotel Gloucester
Holiday Inn Gloucester
Gloucester Holiday Inn

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Amenities

Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style
#5 Family Hotel in Gloucester
Hotel Class
Official Description (provided by the hotel)
The Express by Holiday Inn Gloucester South hotel is conveniently located off Junction 12 of the M5 and is close to Gloucester City Centre. The Express by Holiday Inn Gloucester South hotel is 3.5 miles from Gloucester city centre and 15 miles from Cheltenham. Bristol is just 35 miles away, whilst driving to Cardiff Millennium Stadium will take one hour, for sporting enthusiasts. The hotel is adjacent to Waterwells Business Park making it ideal for visiting both local companies and attractions in Gloucester. Attractions include Gloucester Cathedral, famous for the filming of Harry Potter, and Gloucester Docks. Nearby is Cheltenham Racecourse, home of the famous Gold Cup and Paddy Power festivals. Cradled by the picturesque Cotswold Hills and ideally located in the heart of the country, the city of Gloucester offers visitors a vibrant, lively atmosphere. All guestrooms offer High Speed Internet Access, telephone and tea/coffee making facilities, with all bedroom windows opening for guest use. All rates include free parking and free continental breakfast for up to two adults and two children, children stay free when sharing parents room. Vending and high speed internet kiosks are available for use in the hotel lobby.We look forward to welcoming you to the Express by Holiday Inn Gloucester South hotel. ... more   less 
Number of rooms
106

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Holiday Inn Express Gloucester South and other travelers.
1 question
15 days ago

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Questions? Get answers from Holiday Inn Express Gloucester South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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