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Holiday Inn Express Gloucester South

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Telford Way | Waterwells Business Park Quedgeley, Gloucester GL2 2AB, England
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Holiday Inn Express Gloucester South
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405 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Berkshire, United Kingdom
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I stayed here on business and found it nice enough. The room was clean and very spacious with a sofa to sit on. The staff were polite. The breakfast buffet was ok, although a little limited on choice. Location was ok.

Was this review helpful? Yes
Isles of Scilly, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed yesterday NEW

The Holiday Inn Express at Gloucester is easy to find, has plenty of parking. The rooms are clean, well designed and otherwise what you would expect from this type of hotel. It is at the better end of the quality spectrum compared with the likes of Travelodge, Premier Inn, etc. The staff were professional, polite and well presented. There was... More 

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London, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 days ago NEW

Upon arrival, that staff member checking us in was very helpful and accommodating. We were even allowed to check in an hour and a half early after explaining that we had a wedding to attend. Once checked in we were told that the bar was 24hr. This came as great news as so many of us were attending the same... More 

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Preston, United Kingdom
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked four rooms at this hotel as our party were all attending the Royal International Air Tattoo down the road in Fairford. I stay in Holiday Inn Express' on a very regular basis and can confirm that they are all the same; from the branding, to the furniture in the room, to the breakfast to the strange, but very... More 

Was this review helpful? Yes
Ronald G, General Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Dan_Em_Lancs_UK, It is always a pleasure to receive detailed and thoughtful feedback like yours. It sure gives us opportunity to review and improve on aspects mentioned. I will sure share with the relevant teams. Thank you once again and look forward to welcome you back. Regards, Ronald More 

Anstruther, United Kingdom
Level Contributor
99 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped here on the way back to Scotland from Plymouth. It is ideal for that purpose. The hotel is a short drive from the M5 and has plenty of parking. Check in was smooth and efficient. The room was spacious and clean but rather hot although a fan was provided. The bathroom was shower only but clean. The room... More 

Was this review helpful? Yes
Ronald G, General Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Woo4uk, Thank you for your feedback following your stay. I should say we are a very popular destination as 'stop-over' for guests doing these similar journeys, due to the proximity to the M5. Look forward to seeing you on your next trip to Plymouth. Regards, Ronald More 

Glasgow, United Kingdom
Level Contributor
84 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for one night on way to Cornwall. Hotel itself excellent, clean comfortable and staff very friendly and helpful. I just wish holiday inns would sort out their breakfasts ! It was average at best . Also the policy around restaurant next door is odd , you can put restaurant bill on your room tab but only if you... More 

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Ronald G, General Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Scottylady73, It is a pleasure to know you felt the hotel was excellent. I did shared your comments with my team. I have made a note about the Breakfast and communicated to relevant Team. Also, to clarify on the Tab system at the Pub next door, these businesses have a pre-agreement with the hotel so we are able to... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Cosy and friendly hotel!! Very clean and specious rooms Friendly and very polite personnel, and a good and decent price!! I would prefer breakfast to have more variety One significant detail is the lack of air conditioning in the rooms Especially during summer time!

Was this review helpful? Yes
Ronald G, General Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Alexandra G, It is a pleasure to receive such great comments regarding the friendliness of the team, hotel cleanliness and the value of the stay. I will sure share your thoughts on Breakfast and Air-conditioning with my Operations Team. Thank you once again and look forward to welcome you back. Regards, Ronald More 

Brentwood, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I was impressed by the quality of this hotel. Almost everything was perfect. The only drawback is the limited variety breakfast and the absence of air conditioning. Other than that, it was like an excellent 4* hotel although it is rated only 3*

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Ronald G, General Manager at Holiday Inn Express Gloucester South, responded to this review

Dear S_Christos, Thank you for the wonderful comments, great to know the hotel was almost perfect and you were impressed with it. My team were delighted to know your experience with us was of a 4 Star Hotel. I will sure share your suggestion regarding Breakfast and Air-conditioning with our Operations Team. Thank you once again, hope to see you... More 

Glasgow, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a nice hotel with lovely clean rooms and a en-suite included. The service was friendly and helpful. The bar area was very nice and spacious. The breakfast was good but not great, the croissants were undercooked and the eggs weren't very appetising but everything else we had was okay.

Was this review helpful? Yes 1
Ronald G, General Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Craig S, Thank you for your detailed feedback on all aspect of the hotel. A pleasure to know you enjoyed your stay. Your comment regarding the Breakfast has been noted and shared with the team. We will sure improve on this. Look forward to welcome you back on. Regards, More 

Manchester, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I'm giving this hotel a very low score for one particular reason. It may seem unfair, but it's the reason you come to hotels in the first place.... To get some sleep. The hotel is pretty clean. It's starting to show it's age now, I suspect it's probably not been done up since it was built, and the rooms smell... More 

Was this review helpful? Yes 1
Ronald G, General Manager at Holiday Inn Express Gloucester South, responded to this review

Dear PaulJM1976, It is a pleasure to receive your detailed feedback, this certainly helps us to review and improve aspects noted by you. Thank you for your comments on the team and facilities. I have shared your comments about the room and noise with our Property team and also the feedback about the Bumble Bee Pub to their Manager as... More 

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