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Holiday Inn Express Gloucester South

3.0 of 5 Telford Way | Waterwells Business Park Quedgeley, Gloucester GL2 2AB, England
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Holiday Inn Express Gloucester South
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Holiday Inn Express Gloucester South
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328 reviews from our community

Traveler rating
    85
    148
    62
    22
    11
See reviews for
80
119
21
72
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warrington, United Kingdom
Top Contributor
61 reviews 61 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Easy to find just off M5 (about a mile from junction), spacious rooms, good facilities, rooms are warm and well heated. Hotel is well maintained, well lit and freshly decorated. A good competitive rate (Sunday night stay) with breakfast included and extremely good value. We used the hotel when visiting the Westonbirt Arboretum which is about 18 miles from hotel,... More 

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Chris W Thank you for writing an online review of the hotel and providing us with your comments following your stay. It's great to read that you had and enjoyable stay and your guest expectations were met. The feedback you have provided has been shared with the team. We look forward to welcoming you back to the hotel in... More 

Greetham, United Kingdom
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This visit was a great surprise as it exceeded expectations. The staff were very friendly and helpful, the rooms were clean, tidy and had all you need, and the breakfast was great value for money. The bed was a bit soft for my liking, but that is my personal preference. Overall - I was impressed and would recommend this hotel... More 

Was this review helpful? Yes 1
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear 22MartinF22 Thank you for writing a lovely review of the hotel and providing us with your feedback. It's great to read tha you had an enjoyable stay and your expectations were met, the feedback you have given has been shared with the team. Thank you for choosing to book with us again and we look forward to welcoming you... More 

London, United Kingdom
Contributor
20 reviews 20 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I booked five rooms here for a family wedding nearby. Though it had been explained that we may not be able to book in early we all did which was a great bonus. The rooms were clean, spacious and fresh - I mean not tired since the last refit. The bathroom had no bath (I don't care) but a really... More 

Was this review helpful? Yes 1
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Mzungu_tu Thank you for writing an online review of the hotel and providing us with your feedback which I have shared with the team. We are very passionate about the services we deliver to our guests and it's great to read that your expectations were met upon arrival and throughout your stay. We look forward to welcoming you back... More 

Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Good stay - clean spacious room and staff helpful. Nice breakfast is included in price, so good value. Next door to Bumble Bee pub, which is good for an evening meal. . A handy place to stay if visiting Gloucester and the Cotswolds.

Was this review helpful? Yes 1
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Gary946 Thank you for writing a lovely review of the hotel following your stay. It's great to read that you had an enjoyable stay to which I have shared your feedback with the team. We look forward to welcoming you back to the hotel soon. Kind Regards Sam Graham Senior Guest Services Manager More 

Oxford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was clean spacious and in good condition. The staff are very helpful. There was enough cold selection for breakfast plus sausage, scrambled eggs and beans. There is an ice machine which is useful. We were woken about 7 o'clock by traffic on the trading estate.

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Peter_ChristineH Thank you for writing a guest review of the hotel and providing us with your feedback which I have shared with the team. It's lovely to read that you had an enjoyable stay and your guest expectations were met by the staff throughout your stay. I'm sorry to read that the noise from the traffic caused a disturbance... More 

Wintypoo
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This holiday is clean with great staff and a good pub next door so all in all a good nights stay only bad thing was the breakfast but all Holiday Inn Express have bad breakfast so not the hotels fault

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Wintypoo Thank you for writing a guest review of the hotel following your stay. It's nice to read that you had an enjoyable stay and the staff were welcoming upon arrival and throughout your stay. It's important that we receive feedback to help us improve the services we deliver to our guests and the comments in regards to breakfast... More 

Wimborne Minster, United Kingdom
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good stay - clean spacious room and staff helpful. Reasonable breakfast is included in price, so good value. Next door to Bumble Bee pub, which is good for an evening meal. Adjacent to the Park and Ride, which saves taking the car into Gloucester. A handy place to stay if visiting Gloucester and the Cotswolds. Close to M5 so easy... More 

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Charles G Thank you for writing a guest review of the hotel following your recent stay and providing us with your feedback. It's lovely to read that you had an enjoyable stay and the comments you have provided have been shared with the team. We look forward to welcoming you back to the hotel in the future. Kind Regards... More 

Helston, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The staff were very friendly and efficient - and knowledgeable about the local area. The room and bathroom were extremely clean and contained everything we needed for our stay. Breakfast was, again, very good (even if there is no bacon on offer!). Unfortunately, on the night of our stay there had been a problem with the kitchen appliances in the... More 

Was this review helpful? Yes 1
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Simon D Thank you for writing a lovely review of the hotel and providing us with your feedback which I have shared with the team. We are very passionate about the service we provide to our guests so it's nice to read that the staff met your expectations upon arrival and throughout your stay. Thank you for also providing... More 

Calne, United Kingdom
Senior Contributor
42 reviews 42 reviews
41 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This was a curious experience. Normally a stay at a Holiday Inn Express is predictable, safe and utterly reliable. This fell short in so many ways. Pleasant, but inexpert staff, room keys that didn't work properly, brakfast which was lukewarm and of a poor quality. A fire alarm caused the hotel to be evacuated in the middle of the night... More 

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Nickcam Thank you for taking the time to write a review and provide with us with your feedback following your recent stay. I'm sorry to read that on this occasion that your guest expectations were not met during your stay and your comments have been shared with the relevant departments. We pride oursleves in th services we provide, and... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

Need a comfortable room- reminding you if home comfort and excellent service? Can't recommend more highly. Forget charger? Iron? Local advice? Staff were on hand to do that with expertise. Even the evening staff this Tuesday offered their personal iphone charger which saved me a lot of difficulty whilst on the road- when back in Gloucester I'll be sure to... More 

Was this review helpful? Yes 1
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Sean P Thank you for writing a fantastic review of the hotel following your recent stay. It's lovely to read that your guest expectations were met upon arrival and throughout your stay. We pride ourselves in the customer service we provide and it's great that the staff on duty were able to assist to which I have shared your... More 

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Additional Information about Holiday Inn Express Gloucester South

Address: Telford Way | Waterwells Business Park Quedgeley, Gloucester GL2 2AB, England
Phone Number:
Location: United Kingdom > England > Cotswolds > Gloucester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Gloucester South 3*
Number of rooms: 106
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Also Known As:
Holiday Inn Express Gloucester South Hotel Gloucester
Holiday Inn Gloucester
Gloucester Holiday Inn

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