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Holiday Inn Express Gloucester South

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Telford Way | Waterwells Business Park Quedgeley, Gloucester GL2 2AB, England
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Holiday Inn Express Gloucester South
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470 Reviews from our TripAdvisor Community

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Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel I wanted to go for this business trip was fully booked, so I decided for this Holiday Express Inn, where I stayed in the past, some years ago. The hotel is nice, modern, clean and close to the M5, so easy to reach. The personnnel at the reception is very helpul, but also overloaded. Rooms are nice, decently... More 

Helpful?
Thank Fulvio M
TeamGloucester, Guest Services at Holiday Inn Express Gloucester South, responded to this review

Dear Fulvio M, Thank you for taking the time to write a review of your recent stay at our hotel. I am pleased to see you liked the décor of the hotel and that the location suited your needs adequately. I do apologise if you encountered a slow wifi connectivity, it currently is for basic browsing of the web, however... More 

Wales, United Kingdom
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

It was what you'd expect from this good quality chain hotel and at a great price: clean, comfortable and with a great shower. The continental breakfast has been extended to now include sausages and scrambled eggs if that's your preference. The only downside was that the hotel was full during our stay (a Saturday night) and it was rather busy... More 

Helpful?
Thank TheLivos
Miramar, Florida
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the second time we have stayed at this hotel. This stay was for 13 nights and it was excellent. The room was very clean and the staff were very attentive. We had one sleepless night due to the people in the next room and this was sorted for us that night by Nick. Alice, once again, was extremely... More 

Helpful?
Thank Thewillies66
TeamGloucester, Guest Services at Holiday Inn Express Gloucester South, responded to this review

Dear Thewillies66, Thank you for your pleasant review of your recent stay at our hotel. It always pleases me to see guests have enjoyed their stay as much as you have! I do apologise for the disturbance you encountered and I am glad to see Nick resolved this for you. I will share this review with Nick and Alice and... More 

Hampshire, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at this holiday express hotel before and stayed again for 2 nights recently and felt the need to once again review the hotel. The hotel staff and manager were really nice and helpful from reception staff to room cleaners, the room itself was warm and comfortable, (but our room wallpaper would benefit from some DIY) for extra... More 

Helpful?
Thank Stephen P
TeamGloucester, Guest Services at Holiday Inn Express Gloucester South, responded to this review

Dear Stephen P, Thank you for taking the time to write a review of your recent stay at our hotel and I am glad to see the staff were friendly and attentive, I will be sharing this with them! I am also pleased to see you found the room warm and comfortable. We are currently undergoing a refurbishment in the... More 

Exmouth, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Booked on line which was very easy. Promptly greeted when we arrived. Room easy to find but very dark. Asked reception if this was the standard of the refurbishment and on enquiry further found there had been an error in the room fit out. We were removed without any delay to a better lighted room (as per the picture in... More 

Helpful?
Thank ocassionalraveller
TeamGloucester, Guest Relations Manager at Holiday Inn Express Gloucester South, responded to this review

Dear ocassionalraveller, Thank you for writing such a lovely review of your stay at our hotel, I am always delighted to see guests have enjoyed their stay as much as you have! I firstly would like to apologise if any inconvenience was caused by the room move, but I'm glad it was quickly sorted for you and I'm glad the... More 

Cambridge, United Kingdom
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room had just been refurbished and was well thought out, except the lighting. Older people need more light to see as they get older. Breakfast was difficult. The two tables by the window we fancied had not been cleaned ( one not even cleared! ). The lack of attention by the morning staff was not up to Holiday Inn standards.... More 

Review collected in partnership with Amoma.com

Helpful?
Thank CambridgeIan
TeamGloucester, Guest Relations Manager at Holiday Inn Express Gloucester South, responded to this review

Dear CambridgeIan, Thank you for taking the time to write a review of your recent stay at our hotel! I am pleased to see you like the design of the new rooms, also thank you for your comment regarding the lighting, we are always looking for ways to make the stay even more pleasurable. We look forward to welcoming you... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our bedroom had been recently refurbished, a great improvement. Breakfast is included , this makes a stay excellent value for money. All the Hotel staff were easy to deal with, plenty of smiling faces. Access and car parking is good.

Helpful?
Thank ian_okehampton
TeamGloucester, Guest Relations Manager at Holiday Inn Express Gloucester South, responded to this review

Dear ian_okehampton, Thank you for taking the time to write such a nice review of your recent stay and I'm delighted to see you enjoyed it so much! I am also delighted to read all the staff were great to deal with, I will share this with the team! :) Kind regards, Sam More 

Christchurch, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff were excellent, the room was clean, large and quiet, very good value for money. Car parking, breakfast excellent. Easy access to motorway. We would recommend this hotel, we stayed two nights. Free WiFi throughout the hotel. You will not be disappointed.

Helpful?
Thank 4DGs
TeamGloucester, Front Office Manager at Holiday Inn Express Gloucester South, responded to this review

Dear 4DGs, Thank you for taking the time to write such a lovely review of your recent stay at our hotel. We are always delighted to see guests have enjoyed their stay as much as you have! :) I am especially glad to read that you found our rooms of excellent quality and cleanliness. We look forward to welcoming you... More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stopped for 1 night with 2 colleagues whilst on business. Good welcome from reception staff, and efficient check in process. Rooms were spacious, warm and clean with plenty of space. Bed was very comfortable. Tea making facilities in the room. Did wake up a couple of times during the night due to noise of traffic on the nearby main road.... More 

Helpful?
Thank Trehwfa38
TeamGloucester, Front Office Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Trehwfa38, Thank you for taking the time to write such a nice review of your recent stay at our hotel. I am delighted to see you liked the rooms and that you found the bed comfortable! I am also sorry to read that you were disturbed by road noise. In future please let us know if you're a light... More 

Hampshire
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Always ask for a room on the car park side otherwise you will NOT get any sleep, the road noise is horrendous!! Breakfast is very poor and the machine coffee terrible. Rooms are clean but the rest lets it down. Paid £64.00 for 1 night B&B - Over priced for what you get.

Helpful?
Thank Sjay1966
TeamGloucester, Front Office Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Sjay1996, Thank you for taking the time to write a review on your recent stay at our hotel, and I apologise you were not satisfied with your stay. In future please let the staff know in advance if you would like a room on the quieter side of the hotel and we will be happy to allocate one for... More 

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