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All 19 Gloucester hotels

Holiday Inn Express Gloucester South

3.0 of 5 Hotel   |   Telford Way | Waterwells Business Park Quedgeley, Gloucester GL2 2AB, England
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Holiday Inn Express Gloucester South
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Ranked #10 of 19 Hotels in Gloucester
A recent review
3 of 5 stars reviewed 1 week ago
PoppyTowcester Towcester
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315 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Towcester
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a busy hotel. Reading other reviews we may have been a bit unlucky as our welcome was perfunctory rather than friendly. However our rooms were ready early which was very helpful. The rooms, especially the bathrooms, are now rather dated compared to other hotels in this chain we have stayed at. Having just stayed in Krakow for four... More

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Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear PoppyTowcester Thank you for writing a review of the hotel and providing your feedback. We are very passionate about the customer service we provide and I'm sorry to read that on this occassion your expectations were not met upon checking in at the hotel. It's important that we receive reviews to help us improve the service we deliver to... More

Doncaster, England, United Kingdom
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for the last 2 nights. Clean and comfortable room and facilities Breakfast was very good with plenty of choice. We would definitely stay here again if we are in this area. Local eating places including a Village Inns pub next door. Nearby Indian restaurant was good too.

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Davetick Thank you for writing an online review and leaving your feedback following your stay. We value all the feedback we receive which in turn helps us to improve the service we deliver to our guests. It's great to read that you had an enjoyable stay and your expectations were met upon arrival and throughout your stay and I... More

Launceston, UK
Top Contributor
105 reviews 105 reviews
40 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Typical holiday inn express - no frills just very comfortable for a nights sleep - traffic noise can sometimes to be a problem if you are on the car park side of the building but on this occasion it was surprisingly quiet. Always a friendly welcome. Will continue to use it!

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear cornwall-blue Thank you for writing a review of the hotel and providing your feedback. It's great to read that you had an enjoyable and your expectations were met. May I take this opportunity to thank you for your loyalty to our brand and hotel and we look forward to welcoming you back in the future. Kind Regards Sam Graham... More

London
Top Contributor
229 reviews 229 reviews
61 hotel reviews
101 helpful votes 101 helpful votes
2 of 5 stars Reviewed 2 weeks ago

To start off with, the check in, like all their HIE's was very courteous, efficient and quick. Free drink upon arrival for Gold members. Apart from that the room itself was the usual HIE standard - clean, spacious, utilitarian, and just right for weekend. But apart from that, major flaws that i felt with this particular HIE was, the mattress... More

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Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear varun_mukthi Thank you for writing a review and providing us with your feedback It's important that we recieve feedback which we are able to share with relevant departments which in turn helps us to improve the service delivered to out guests, so thank you for your comments in regards to the bedroom and bathroom. May I take this opportunity... More

Chester, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I stay here as part of our business cooperate scheme ... And I must say how disappointed I am. The room- I had an odd stain - possibly blood on the pillow when I arrived, however when I showed the customer facing staff they were very apologetic and changed the bed sheets and offered a free a drink. The next... More

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Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear radl1982 Thank you for writing an online review and providing us with your feedback following your recent stay. We pride ourselves in the services we provide to our guests and I'm sorry that on this occasion we did not meet your guest expectations. I would like to have the opportunity to discuss your feedback further and would kindly ask... More

Bournemouth, United Kingdom
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'm prefer Holiday Inn's over HI Express. But cost & location drew me here. I arrived 1800 and there were 4 people in front of me queuing to check in. No real problem and I was in the room by 1820. The lift was painfully slow, and gave the impression it was about to fail. So up and down the... More

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Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear sharla82 Thank you for writing an online review and providing us with your feedback. It's lovely to read that you had an enjoyable stay and your expectations were met upon arrival and throughout your stay with us. Please accept my apologies for the noise, I do hope this did not cause an inconvenience to your stay. We are very... More

South Yorkshire
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Efficient check in and friendly staff throughout. Great ground floor room overlooking the car park so no traffic and didn't hear any 'corridor' noise. Good shower, comfortable bed and choice of pillows so had a good nights sleep. Good breakfast service times and choice of food but sadly there were no preserves, my favourite item. The hotel was busy, two... More

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Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Tub92 Thank you for writing a guest review and providing us with your feedback following your stay. It's lovely to read that you had an enjoyable stay and the staff met your expectations upon arrival. Thank you for your comments in regards to the breakfast, please accept my apologies that the preserves were not available. Your comments will be... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Keep your door on the latch lock at nite 1.30 am my door was opened the reception knew nothing about it so keep on your guard felt a little unnerved hotel was full so breakfast was poor waiting 25mins for scrambled eggs and only just warm limited selection no jam!!! Only had one girl in kitchen stayed in better holiday... More

Was this review helpful? Yes 1
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Jill D Thank you for providing your feedback following your stay at the hotel. Please accept my apologies for the inconvenience caused during the evening, I would like to assure you that this has not happened before and will be looked into with the relevant departments. Thank you for your comments in regards to the breakfast, breakfast items should... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We arrived at approximately 8pm, a group of 44. Check in was fast and efficient, staff very friendly. We were told that another group staying in the hotel had just gone over to the pub on site so we were offered (if we would prefer to do this) take away menus or pizza cooked by the hotel. The staff kindly... More

Was this review helpful? Yes 1
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Chris E Thank you for writing an online review and providing us with your feedback following your recent stay. It;s nice to read that you were upon arrival you found the staff to be very friendly and happy with the room you were booked into. I'ms sorry to read that the breakfast the following day had an impact on... More

Dolgellau - Wales
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Fast reception, friendly staff. Opening hours for breakfast good and especially over the weekend. My room was sizeable, clean and comfortable. Far too hot, room stat set on frost setting but no air con and although the windows opened there was either traffic or noise coming from the air conditioning units fixed to the dining area. Not necessarily the best... More

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear BigG573 Thank you for taking the time to write a guest review an porviding us with your feedback. We pride our selves in the customer service we provide so it's nice to read that the staff met your expectations upon arrival. Thank you for your feedback in regards to the breakfast which I have shared with the relevant departments,... More

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Additional Information about Holiday Inn Express Gloucester South

Address: Telford Way | Waterwells Business Park Quedgeley, Gloucester GL2 2AB, England
Phone Number:
Location: United Kingdom > England > Cotswolds > Gloucester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Gloucester South 3*
Number of rooms: 106
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Also Known As:
Holiday Inn Express Gloucester South Hotel Gloucester
Holiday Inn Gloucester
Gloucester Holiday Inn

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