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Holiday Inn Express Gloucester South

3.0 of 5 Telford Way | Waterwells Business Park Quedgeley, Gloucester GL2 2AB, England
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Holiday Inn Express Gloucester South
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Holiday Inn Express Gloucester South
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350 reviews from our community

Traveler rating
    95
    156
    65
    22
    12
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88
126
23
75
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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Ilfracombe, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just spent two nights at the Holiday Inn Express to visit family near by. We were very impressed, it was clean, warm and comfortable. The staff we meet we're very accommodating and friendly. All the things we needed were in the room. The breakfast, which was included in the price was good and enough to choose from (except Bacon). The... More 

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Tracey L Thank you for writing a lovely review of the hotel and providing us with your feedback which I have shared with the team. We are very passionate about the service we deliver to our guests and it's great to read that the staff and amenities offered met your expectations. We look forward to welcoming you back to... More 

Barnstaple, United Kingdom
Senior Contributor
38 reviews 38 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Arrived late after midnight, not much parking squeezed in my estate had pre booked online, so when I arrived had all my details. Very polite easy to understand reception staff directions to room. Looks quite new, gad to use lift lots of fencing gear. Had a shower good one, well designed bathroom. Bed large, comfortable choice of pillows 4 on... More 

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear MasterCoach333 Thank you for providing us with your feedback following your stay at the hotel. It's nice to read that the hotel and staff met your expectations and the comments you have given have been shared with the team. We look forward to welcoming you back to the hotel soon. Kind Regards Sam Graham Senior Guest Services Manager More 

London
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Front desk staff were really friendly and welcoming. There is no food apart from breakfast but there is an Asda 2 mins drive away and the front desk found me a plate, wine glass and some cutlery without problem. The bar area is totally soulless and over-lit with fluoro strip lighting - hardly an inviting atmosphere but had quite a... More 

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear cherryblossomfeet Thank your for writing a guest review of the hotel following your stay with ourselves. It's lovely to read that the staff met your expectations upon arrival and throughout your stay to which I have shared your comments with the team. I'm sorry to read that on this occasion you guest expectations had not been met and the... More 

Gosport, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

satisfying stay overnight on the way to wales. good bed,pillows,room,bathroom as you'd expect from holiday inn(stayed in many) only disappointing thing was not having bacon on the menu(but breakfast was free with the defence discount price i had paid)

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Robert V Thank you for providing us with your feedback following your recent stay at the hotel. We pride ourselves in the service we provide to our guests and it's important we receive reviews so that they can be shared with the relevant departments to help us improve what we deliver in turn exceeding your guest expectations. We hope... More 

Peel, Isle of man
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We were visiting the area to attend a funeral. Our stay was for two nights. We were travelling with our teenage son and stayed in a family room. The hotel staff were very friendly and helpful. The breakfast was served in house. The pub next door was good for an evening meal. Very good value for money.

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Sue S Thank you for writing a guest review of the hotel following your stay. It's lovely to read that your guest expectations were met upon arrival and throughout your stay to which I have shared your feedback with the team. We look forward to welcoming you back to the hotel in the future. Kind Regards Sam Graham Senior... More 

england
Contributor
17 reviews 17 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently stayed at this hotel for two nights only which was as a result of an emergency due to boiler breakdown at nearby home. On arrival we were made immediately welcome by friendly staff and provided with complimentary newspaper. The hotel is located only a few minutes from junction 12 on M5 with Gloucester town centre and docks approx a... More 

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear teejayengland Thank you for writing an online review and providing us with your feedback following your stay with us. We welcome the feedback we receive to help is improve the services we deliver to our guests, it's lovely to read that you had an enjoyable stay and the feedback you have given has been shared with the team. We... More 

Axminster, United Kingdom
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 2 weeks ago

I arrived in the hotel and checked in at 4pm. Instantly when going to my room i knew it was too noisy. I went straight back downstairs and mentioned it to the front desk, who sent someone up and told me the windows don't shut properly and are due to be replaced in the next 3 months as they acknowledge... More 

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Samantha L Thank you for writing a guest review of the hotel and providing us with your feedback following your recent stay. It's important that we receive reviews to help us improve the service we deliver to our guests and I'm sorry that on this occasion your guest expectations were not met and I fully understand the inconvenience that... More 

Liverpool, United Kingdom
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you happen to be travelling up or down the M5 for any reason and need a stopover then look no further. This hotel is ideally placed just off junction 12 (About 1 mile). The staff are lovely and will do their utmost to help you. My wife and I have stayed here a few times and have never been... More 

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Guest Thank you for writing a great review of the hotel and providing us with your feedback following your recent stay. We pride ourselves in the service we provide to our guests and it's lovely to read that your guest expectations were met upon arrival and the feedback given has been shared with the team. Thank you for choosing... More 

Cardiff, United Kingdom
Contributor
20 reviews 20 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for just one night with my wife. Chosen because it was well situated for Gloucester & Cotswolds. Had changed my booking day a few times but for this late change had to pay extra £10. The hotel receptionist was pleasant and directed us to our room. However when we arrived at the door on the 2nd floor we were... More 

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Brian D Thank you for providing us with your feedback following your recent stay at the hotel. I'm sorry to read that upon your arrival there was an issue with the room, I'm glad that the staff were able to rectify this immediately for you, please accept my apologies for any inconvenience caused. Please be advised that all the... More 

Derby, United Kingdom
Top Contributor
546 reviews 546 reviews
71 hotel reviews
178 helpful votes 178 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I last stayed at this hotel about two years ago when I was a little critical. However, on this occasion I thoroughly enjoyed my stay with the breakfast arrangements running much more smoothly on this occasion. All the staff were polite and helpful, and the room was clean and comfortable. I shall have no worries about staying here again.

Was this review helpful? Yes
Sam G, Manager at Holiday Inn Express Gloucester South, responded to this review

Dear Michael C Thank you for taking the time to write a guest review following your recent stay to the hotel. It's important that we receive reviews to help us improve the services delivered to our guests and it's lovely to read that this was a returning visit and your guest expectations were met to which I have shared your... More 

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Additional Information about Holiday Inn Express Gloucester South

Address: Telford Way | Waterwells Business Park Quedgeley, Gloucester GL2 2AB, England
Phone Number:
Location: United Kingdom > England > Cotswolds > Gloucester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Gloucester South 3*
Number of rooms: 106
Reservation Options:
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Also Known As:
Holiday Inn Express Gloucester South Hotel Gloucester
Holiday Inn Gloucester
Gloucester Holiday Inn
Hotel Style:
#5 Family Hotel in Gloucester

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