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Ruskin Hotel

4.0 of 5
1 Swan Road, Harrogate HG1 2SS, England
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Ruskin Hotel
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67 reviews from our community

Traveler rating
    5
    10
    6
    10
    36
See reviews for
9
28
4
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • All months
    (67)
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    (9)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (23)
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    (9)
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Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

what an utter disappointment! No staff to welcome you on arrival or through out our stay. Found our room by ourselves. Carpet covered in long dark hair all through bedroom & bathroom. Leaking toilet cistern & deafening shower. Very poor cleanliness & totally impersonal visit. Only plus was that it was close proximity to town. Soon took our money tho!

Was this review helpful? Yes 1
yorkshire
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
116 helpful votes 116 helpful votes
1 of 5 stars Reviewed February 14, 2015 via mobile

Please avoid this place its appalling and dirty and a total let down to Harrogate.i honestly don't know how they are still in business.total let down feel ripped off and ruined our wedding anniversary.

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Lincoln, United Kingdom
Top Contributor
65 reviews 65 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed November 30, 2014

We stayed here for the weekend of the country living fair, which was excellent. We let ourselves into the room, only to find a nasty big wet patch round the toilet (which spread as the night went on). We went down to report this but there was nobody about. we went back to the room and tried the phone, which... More 

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York
Top Contributor
206 reviews 206 reviews
45 hotel reviews
171 helpful votes 171 helpful votes
2 of 5 stars Reviewed November 8, 2014

We were at a charity ball at the Royal Hall which is only 150 yards away so the location is excellent. We arrived late at around 8.00pm & there was no one there to greet us. Having pressed all three bells a lady who (I understand) rents a flat or room from them buzzed the door open. Our keys were... More 

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Devizes, England, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 13, 2014

I booked its sister hotel Azalea Living. When I read tyhe awful reviews I rang up to confirm the details. The had no recollection and had lost my credit card details. They offered me this hotel which I declined after there awful booking. Then I found they had taken a wooping £660.00 out of my account a month later. Avoid... More 

Was this review helpful? Yes 2
Sunderland, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 5, 2014

Not even worth 1 star.......keys left on table for you to let yourself into your room and all your bank details including security code left for anyone to view or use! After waiting around over an hour I decided to make a quick exit but was chased down the drive by the owner who pursued me to return and promptly... More 

Was this review helpful? Yes 2
Clitheroe, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 29, 2014

My impressions of Harrogate were shattered by this experience. We come to Harrogate most Christmases as we like the variety of shops and when our friends suggested staying a night in the town we jumped at it. As soon as we arrived we knew this was a down trodden hotel. The hotel sign was broken, the outside was littered with... More 

Was this review helpful? Yes 1
Weston super Mare, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 2, 2014

We booked this hotel in January and the rating was 9.5. On our arrival 23rd August as we drove into the car park we were met by building rubble furniture and dirty sacks of laundry. We went into the reception or should I say hallway. There was a table with a phone and a notice saying that breakfast was no... More 

Was this review helpful? Yes 4
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 1, 2014

No staff at this hotel had to check in via telephone a builder working on the hotel had to show me to my room. The rest of the hotel was un occupied and in darkness and large amounts of building material and rubble around As a woman travelling alone I was not comfortable and within 5 minutes made the decision... More 

Was this review helpful? Yes 2
Herts
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 13, 2014

Fortunately we went prepared having read the reviews on here, otherwise we might have been a little shocked. We chose this place as we were on a budget & there wasn't much else available in the area. On arrival there was some confusion with our booking and we, like others on here, were moved to Ashley House (which looked more... More 

Was this review helpful? Yes 1
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