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The Balmoral Hotel

Certificate of Excellence
Franklin Mount, Harrogate HG1 5EJ, England
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The Balmoral Hotel
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Ranked #11 of 33 Hotels in Harrogate
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 days ago
Ellen H Edinburgh, United Kingdom
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633 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
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  • English first
  • Italian first
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English first
  • All months
    (633)
  • Mar-May only
    (165)
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    (150)
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    (128)
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Edinburgh, United Kingdom
Level Contributor
9 reviews
4 of 5 stars Reviewed 4 days ago NEW

this is one of the finest hotels in the world - exceptional physical space that is beautifully maintained with friendly and capably staff. Only one complaint: the basement restaurant that boasts one Michelin star does not consider the guests of the hotel as part of their client base. On the contrary, the Maitre D there is actively working to alienate... More 

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Lisbon, Portugal
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Best choice ever, staff was ever so nice even before the arrival & the suite was very nice, the bed was great, breakfast delicious and they were so kind to our dog. Perfect spot as its 10 min walk from the city centre.

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Colchester
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel was booked as part of a festival package. The hotel has some good points - the staff are friendly, my room clean and the breakfast excellent, but my stay was blighted by a couple of things. There is no lift. Hauling a bag through the narrow winding stairs was a challenge. In the middle of the night, my... More 

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Manchester
Level Contributor
44 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having read the mixed reviews, we decided to try the Balmoral Hotel. The website states the room rate, but when i rang to book, the rate quoted was more. One of the ladies said i could not pay the lower rate but i could get 10% off the higher rate (nett price still more than the advertised rate), which i... More 

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Scunthorpe, United Kingdom
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Having booked a Superior room for 1 night on our way back from Scotland, we received booking confirmation and card payment acknowledgement, but with just 3 days before we were due to set off on our journey up to Scotland I received an email informing me Hotel had cancelled the booking. When I questioned this they said it had 'overbooked'... More 

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Lexington, Kentucky
Level Contributor
214 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we were on our way to York so only stayed one night here but the room was extremely large and comfortable. It was pouring rain much of our stay but we did walk to the nearest restaurant area to eat out. The staff at the hotel were very friendly and helpful. The public area was quite nice and had an... More 

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Wigan, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here last night as I was in the area working. Parking was free and easily sorted. Jacqueline on reception was so friendly and helpful. There's no food at night but she will happily reserve a table for you somewhere or order you a takeaway in! The rooms and bar are nicely decorated in a bit of a shabby... More 

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Manchester, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I celebrated my hen weekend here and opted for the afternoon tea and evening meal. Myself and Hens were very impressed. The staff were amazing, especially at 4.00am when some ladies arrived back! The afternoon tea and evening meal was delicious and although some of the rooms are a little tired, it was fantastic value for money and I shall... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Stopped here , I've worked in the hotel business and I have to say j don't know how people can complain about this hotel, the room was amazing ALL the staff helpful, friendly and can't do enough for you, food delicious, comfiest bed I've ever slept in, loved every minute, thank you

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Virginia Water, United Kingdom
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Staff excellent and prompt with service. Reception very efficient and polite. Unfortunately contrary to photos the room allocated to me was VERY VERY tired (rm24). Bathroom had been upgraded but the room itself needed a complete make over. Breakfasts were well presented and quickly served. Would have rated higher but for the poor condition of the room

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