The hotl was lovely and fantastically positioned for the conference centre. The rooms were well appointed ans well designed. But, the room I stayed in, and my colleague's were excessively hot. Another guest told us their room was too. The hotel engineer told me the heatig wasn't on and didn't know where the heat was coing from. The mananger (who... more

The Old Sawn at Harrogate was our location for a short break. The hotel is in a great place for exploring Harrogate everything in walking distance. The staff were helpful and efficient at all times. the food was very good. However our room was on the third floor and was small for a double room with a sloping roof which... more

I have just returned from an eight day holiday and felt compelled to write about my stay. I was with a group of 45 other people and could not have been looked after any better. The rooms were clean, comfortable and homely, the sheets were changed 4 times during our stay!! as were the towels. The food was excellent and... more

My colleague and I stayed for one night as we were attending an exhibition the next day. Receptionist was welcoming and efficient, room and bathroom large and spacious . Decided to have a drink in the comfortable bar prior to dinner. On entering restaurant we where seated quickly but after that things went down hill. The restaurant was large and... more

We stayed at the Old Swan for one night on Saturday 24 October. On a positive note the room was fab - really huge with large bathroom. Unlike other guests we found it to be really peaceful but we were on the 3rd floor (392), tucked away so a great night's sleep was had by us both. What was particularly... more

Stayed at the hotel for my birthday. The room wasn't ready when I arrived even though it was just after the advertised booking time so things didn't bode well. However this was the only hiccup of my two night stay. Very central, only 5 minutes walk from the centre of Harrogate. The breakfast was good, with extra toast, tea and... more

Booked hotel as suprise weekend for partners birthday, efficient friendly staff on reception, room lovely and clean,but obvious there were repairs on going, as the window in the bathroom was in need of replacing, despite the fact the shower and tiling was all new and though the view was'nt brilliant facing out onto the roof tops of what appeared to... more

Have just returned from a stay at the Old Swan where we had a group booking for approx 8 rooms. The hotel whilst appearing quite charming seemed charmless for our brief visit. In this mild weather, the thermostats throughout the hotel were on a suffocatingly high temperature which couldnt be changed. Our entire group slept badly. The temperature in my... more

We have just returned from the hotel, after having a lovely weekend, we arrived on Friday 16th and departed on the Sunday 18th, the hotel was very busy with lots of weddings but still the staff could not have been more helpful and accomodated all our requirements. My friends elderly mother requested a dressing gown and two were delivered promptly... more