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All 29 Harrogate hotels

Old Swan Hotel

4.0 of 5 Hotel   |   Swan Road, Harrogate HG1 2SR, England
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64%
Ranked #15 of 29 hotels in Harrogate
A recent review
4 of 5 stars reviewed 2 days ago
Peterja1 Wigan, United Kingdom
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743 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
  • English first
  • German first
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  • Any
English first
Wigan, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Booked the hotel with a deal from Secret Escapes The hotel was clean and the staff very friendly. The lift is a bit rickety but as we were on the 1st floor we used the stairs. The bar and restaurant where comfortable. We had dinner each evening as part of our deal and the choice was good and changed for... More

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Newcastle upon Tyne, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This was booked as a surprise birthday gift and we were truly disappointed with room. It was small and very dark, it was at the back of the hotel and you certainly felt that way as you walked thru the corridors and doors to get there. The view was of an old very dirty tin roof with holes in it,... More

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montgomery
Contributor
11 reviews 11 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Just had a two night stay with Guardian Escapes....included Breakfasts, Evening meals and One Afternoon tea......all excellent with no complaints. All the staff were friendly, helpful and polite. Our room was smallish but very clean with a good ensuite shower etc. The bed was only normal double size but comfortable, pillows were a little hard for me but fine for... More

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David R, General Manager at Old Swan Hotel, responded to this review

Dear reviwer Thank you for your review and for highlighting that everyone is different - lots of our guests love a pair of freshly pressed trousers! Kind regards David More

Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is not the most modern,it's the history of the hotel that makes it cosy and charming,myself&wife had a wonderful stay here it is warm cosy and friendly the staff were great always smiling,it was our first visit to Harrogate we will be going back &twill be going back to to the old swan so thank-you old swan and... More

Was this review helpful? Yes 1
David R, General Manager at Old Swan Hotel, responded to this review

Dear reviewer Thank you for your feedback and I am pleased that you enjoyed your trip to Harrogate! Kind regards David More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

My son and I had two great nights at the old swan. The clue is in the name. Yes the hotel is old, but very well preserved. The bedrooms were very clean and had been nicely furnished The staff were most helpful, and although the kitchen staff didn't seem to be in tune with the waiting staff and so we... More

Was this review helpful? Yes 1
David R, General Manager at Old Swan Hotel, responded to this review

Dear reviewer Thank you for your review and I agree - she is! Kind regards David More

Worcs
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Although we'd booked months ago at a higher rate, we found the hotel had improved its offer and included an afternoon tea to boot, without asking, they changed our booking without any prompting. We found the hotel and staff to be both friendly and comfy. Everything was to our satisfaction. The afternoon tea was terrific and superb value even if... More

Was this review helpful? Yes 1
David R, General Manager at Old Swan Hotel, responded to this review

Dear reviewer Thanks for your positive review, glad you enjoyed your break and hopefully we will see you again soon. Kind regards David More

Beverley, United Kingdom
Top Contributor
70 reviews 70 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Was attending a conference at Harrogate International Centre and this hotel was very convenient. Check In was efficient and fast but a smile would not have gone amiss. The single room was a good size and well equipped with particularly efficient castors on the bed which moved every time it was brushed against meaning that the bed had to be... More

Was this review helpful? Yes 1
David R, General Manager at Old Swan Hotel, responded to this review

Dear reviewer Thank you for your constructive feedback and I apologise for the issue with the tea & coffee service which I have noted. Regards David More

Oslo, Norway
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is the perfect place if you want to catch a feel for a time long past. The room was clean, the bed comfortable and the shower worked really well. All the main bases covered in other words. it was disappointing that you have to pay extra for Internet access though. In my view, no hotel with respect for their... More

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David R, General Manager at Old Swan Hotel, responded to this review

Dear reviewer Thank you for your recommendation - we understand your view regarding cost of WiFi and are currently investigating our options. Regards David More

Notts
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited on a Secret Escapes deal and were very impressed with the Afternoon Tea and Evening Dinner. Our room was a little disappointing on the house keeping front with a bit more than one day of dust on lamp bases and light shades and the carpet had bits on it. The bed linen was spotlessly clean as was the... More

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David R, General Manager at Old Swan Hotel, responded to this review

Dear reviewer Thank you for your feedback and I am pleased that despite some issues you were able to enjoy your stay. Kind regards David More

Leicester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

A weekend break in Harrogate was enjoyed by myself and wife prior to our golden wedding. The Old Swan Hotel was a very good choice. The room was a classic double and was excellent, very well presented and clean on arrival. The staff were very friendly. We ate out in the town and returned with a bottle of wine to... More

Was this review helpful? Yes 1
David R, General Manager at Old Swan Hotel, responded to this review

Dear reviewer Thank you for sharing your comments and congratulations on your golden wedding anniversary! V impressive... Glad you enjoyed your visit to Harrogate. Kind regards David More

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Additional Information about Old Swan Hotel

Also Known As:
Old Swan Harrogate
Hotel Old Swan
Old Swan Hotel Harrogate, Yorkshire
Address: Swan Road, Harrogate HG1 2SR, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Luxury Hotel in Harrogate
#14 Romantic Hotel in Harrogate
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Old Swan Hotel 4*
Official Description (provided by the hotel):
Dating back to 1840, The Old Swan Hotel is one of Harrogate’s oldest & most cherished hotels; its Victorian splendour and traditional elegance is complimented today by a modern & contemporary environment.The hotel boasts 136 stylish bedrooms and ten suites(Some featuring four-poster beds and roll-top baths),a restaurant and bar, nine conferences suites,free Wi-Fi access and 175 FREE car parking spaces.The hotel is in the centre of Harrogate. ... more   less 
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