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Old Swan Hotel

4.0 of 5 Swan Road, Harrogate HG1 2SR, England
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Old Swan Hotel
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874 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Carlisle, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

Looks fab from the outside and smart reception (reasonable helpful) but the corridors to the room looked very tired and dated and the room itself was dismal. It was dark (both furnishings and inadequate lighting) and soulless. The bathroom was extremely narrow and had only a shower-a long soak in the bath had been anticipated. The outlook was onto a... More

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Northwich, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

On deciding to have a couple of days in Harrogate the choice of hotel was a foregone conclusion. When in Harrogate it could only have been the iconic Old Swan Hotel. The hotel is getting on in years, famous since 1777, although I suspect that the current building is actually victorian. I make this point for a reason, do not... More

Was this review helpful? Yes 2
Dundee, United Kingdom
Top Contributor
167 reviews 167 reviews
54 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Swift check in, room was front facing and "compact", when the wardrobe doors were opened you had to stand within them to hang clothes on the rail. The room was clean and warm, bathroom was a good size and clean, parking was difficult after a day out, especially if there was a function on, some indiscriminate parking took place right... More

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Sunderland, United Kingdom
Top Contributor
89 reviews 89 reviews
21 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Dont judge a book by its cover as the saying goes, well we fell into this trap. The photos of this property and driving up to this place give you the impression of a first class establishment, sadly this was not the case. You get plenty of experience of driving up to this place as we spent about 15 minutes... More

Was this review helpful? Yes 3
Glasgow, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

Lovely entrance and downstairs,room not ready 4pm told to wait 5 mins so no problem,not ready 35 minutes later when mentioned to irish receptionist she was fairly unpleasant bordering on rude. Room 391 is a disgrace old mattress really should be a single and house keeping needs to be more diligent. Our friends room 382,so small you can't open door... More

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2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We decided to take my parents back to the Old Swan Hotel as they use to stay there for company events over 30 years ago and enjoyed it so we thought it would make a change. The rooms are very comfortable and clean and generally the hotel was very nice except it looks a little tired in places with damp... More

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Wingate Co.Durham
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night on an Autumn deal offer,Mini afternoon tea,dinner,bed and breakfast. Couldn't fault afternoon tea,scones,jam,delicious macaroons and shortbread.Tea or coffee! Dinner,Salmon starter was small piece of salmon,potato salad and a tiny sprig of salad leaf ,tasted nice but could have been bigger portion ! Roast topside dinner and veg lovely! Cheeseboard nice with choice of cheeses and... More

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Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

The rooms shouldn't be called double - the door can't even open without hitting the bed, the beds are small and uncomfortable, the rooms are tiny and too hot. The thudding of the music from the function suite made me traipse down to reception at 12.30am to complain to be told that they always had functions on and always got... More

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Penrith, United Kingdom
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 1 week ago

I stayed at the Old Swan Hotel in Harrogate 3-6 October 2014 and I am afraid the standard of the hotel room was disappointing. I have never complained about a hotel room before as I am not one to complain but I was so dissapointed in this hotel that I felt I must say something. On this occasion I was... More

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Wales
Contributor
13 reviews 13 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for a couple of nights in a room that was above the function room and with a wedding on each night we had plenty of noise filtering through. Apart from that the room was very good although the wifi was intermittent. Trying to get fresh milk usually required asking twice even though this was offered as a service. The... More

Was this review helpful? Yes 2
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Additional Information about Old Swan Hotel

Address: Swan Road, Harrogate HG1 2SR, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Old Swan Hotel 4*
Number of rooms: 136
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Also Known As:
Old Swan Harrogate
Hotel Old Swan
Old Swan Hotel Harrogate, Yorkshire

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