The Old Swan is ideally situated for exploring the town of Harrogate. A couple of minutes walk fron the town, set in mature grounds with stunning views across Harrogate from the front. Check in was efficient in a fairly grand entrance hall, staff were friendly. The route to my room on the third floor took me through some corridors with... more

It's hard to know where to start with describing how poor this hotel was. I found it hard to believe that such lousy accommodation is still available in this day and age. The food was appalling, the staff ludicrously ill-informed (ordering room service took half an hour of them calling me/me calling them and this was just for drinks). The... more

Room was good value, need to have more choice for breakfast as it wasn't cheap. Perfect location for walking to the shops, sights and restaurants and lots of parking. Room was clean but hot, bit on the small side as we had to have a cot in there as well but you could fit the whole family in the bathroom... more

Nice hotel but some rooms not worth paying over £100 Plenty of car parking a bonus and easy walk to town centre had evening meal elsewhere Breakfast ok more

We stayed here as it was the venue of our friend's wedding. It is absolutely beautiful and in an amazing location a very very short walk to parks, town restaurants etc! The front lawns with the blossom trees were gorgeous! We checked in, and although the receptionist was a little short, the rest of the staff were polite, friendly, helpful... more

The hotel was bright,clean and welcoming. Parking was right outside the entrance and we were offered help with our bags to the room. The room was large with a double bed (might have expected a king size but not a problem). The bathroom was nice with bath and shower over. We had breakfast in the dining room which was a... more

This hotel was the choice of friends who we were meeting for reunion weekend due to it's location mid way between our homes - they picked it based on the brochure description. On the plus side it is in an excellent location within easy walking distance of the centre of Harrogate on a quiet side street. There is parking but... more

I stayed with my girlfriend for only one night but wish it could have been more. We felt very welcome by all staff and at all levels. Our room was huge with gorgeous views of the gardens and couldn't hear any noise apart from the birds. I could tell a lot of money had been spent on the hotel as... more

Stayed for Easter weekend. The best thing about this hotel was the staff, very helpful, happy to do anything we asked (especially the front desk). The room was a larger room and was quite big but very overheated. Bathroom was huge. Bed was large and comfortable. Room was clean. Breakfast was suprisingly efficent and pleasant for a hotel buffet breakfast.... more