We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 29 Harrogate hotels

Old Swan Hotel

4.0 of 5 Hotel   |   Swan Road, Harrogate HG1 2SR, England
Hotel amenities
Save Saved
You added Old Swan Hotel to your Saves list
Old Swan Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
63%
Ranked #15 of 29 hotels in Harrogate
A recent review
5 of 5 stars reviewed yesterday
Idaunt Dublin, Ireland
  • Overview
  • Reviews (836)
  • Photos (121)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (168)
  • Location
  • More
Write a Review

836 people have reviewed this hotel

Traveler rating
    234
    277
    179
    87
    59
See reviews for
91
440
17
103
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Dublin, Ireland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We married on 27th July and cannot compliment The Old Swan's staff to the degree which they deserve. Jessica's expertise made planning a breeze, Jamie's professionalism made sure everything ran smoothly, Dan's food was spectacular. The day was faultless, there is truly no criticism we can give, constructive or otherwise. Thanks to all for making our day such a huge... More

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed yesterday NEW

stayed just one night for a fantastic wedding room was very small for a 4 star hotel small double bed /very narrow bathroom a sink which was so small it needed a winner of the krypton factor to find a way of filling the kettle only had breakfast which was good bit of a change to be served better than... More

Was this review helpful? Yes
London, United Kingdom
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

Cost of WiFi outrageous @ £10 per day. Noise from wedding receptions interrupts sleep until 01.30. Bathroom very small with no ventilation other than hard to open window. Convenient location - staff lovely

Was this review helpful? Yes
Bournemouth, UK
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
87 helpful votes 87 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed at the Old Swan for 2 days and came away very disappointed. Where they got their 4 stars rating from is a complete mystery. The hotel is 200 years old and it looks like it. Old, grubby,worn out and completely lacking any type of character associated with a 2014 hotel. Our bedroom although large enough was dark and... More

Was this review helpful? Yes 2
lincolnshire
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at 'The Crown' last year, which is very near, looked across and saw that 'The Old Swan' seemed very nice, so booked there this year as a change. Well, looks don't tell the full story. In fact neither does the description. Basically the hotel is old and a bit tired, and in places shabby, although it has had... More

Was this review helpful? Yes
Hertfordshire
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

As with a previous reviewer I was concerned about some of the critical reviews left in July and August which was compounded by the hotel management not stepping up to the plate and answering the criticisms. E.g Rooms not cleaned, pillows like rocks, too hot, shabby, staff at breakfast running round like headless chickens..HOWEVER my wife and I thoroughly enjoyed... More

Was this review helpful? Yes
UK
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

I'd summarise the hotel as faded but with a sense of past, which I find quite charming. We were not able to check in at 12noon even though I said that my husband wasn't feeling well. The room was fine, although we had a view to the middle of the hotel, looking at roofs and other windows. We decided to... More

Was this review helpful? Yes
Peterborough, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We booked to stay here for a week for the G&S Festival after visiting Harrogate the previous year to check the area and choose a hotel. The day before we were due to arrive I read the reviews on tripadvisor and I was thinking the worst. But when we arrived on Sat 16 Aug we were greeted and checked in... More

Was this review helpful? Yes 1
Atlanta
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed in one of the suites (not the most expensive one or anything), and it was huge - 2 full rooms with a remodeled bathroom. Very clean. Great location in Harrogate. Yes, it's old, but that's part of the charm.

Was this review helpful? Yes
London, United Kingdom
Top Contributor
96 reviews 96 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in July in a very hot period. Without aircon and with small windows, the bedroom was stifling, and the common areas also too hot. Wifi only in the entrance area, which is not acceptable in this day and age. Position in Harrogate is very handy, but the hotel needs an upgrade.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Old Swan Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Old Swan Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Old Swan Hotel

Address: Swan Road, Harrogate HG1 2SR, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Old Swan Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Tingo, Travelocity, BookingOdigeoWL, Otel, Venere and Expedia so you can book your Old Swan Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Old Swan Harrogate
Hotel Old Swan
Old Swan Hotel Harrogate, Yorkshire

121 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (93)
Viewed
View from room (6)
Viewed
Room/suite (25)
Viewed
Hotel & grounds (15)
Viewed
Bathroom (10)
Viewed
Dining (6)
Viewed
Pool/beach area (1)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
View from room (1)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (10)
Viewed
Dining (4)
Viewed
Business center/function rooms (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Harrogate with
any amenities

Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style
#8 Luxury Hotel in Harrogate #13 Romantic Hotel in Harrogate
Hotel Class
Official Description (provided by the hotel)
Dating back to 1840, The Old Swan Hotel is one of Harrogate’s oldest & most cherished hotels; its Victorian splendour and traditional elegance is complimented today by a modern & contemporary environment.The hotel boasts 136 stylish bedrooms and ten suites(Some featuring four-poster beds and roll-top baths),a restaurant and bar, nine conferences suites,free Wi-Fi access and 175 FREE car parking spaces.The hotel is in the centre of Harrogate. ... more   less 
Number of rooms
136

Questions & Answers

Questions? Get answers from Old Swan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer