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Old Swan Hotel

Swan Road, Harrogate HG1 2SR, England
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1 room 1 guest
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Old Swan Hotel
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1,116 Reviews from our TripAdvisor Community

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Traveler rating
    306
    373
    252
    114
    71
See reviews for
122
580
25
141
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (252)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (1116)
  • Mar-May only
    (270)
  • Jun-Aug only
    (355)
  • Sep-Nov only
    (276)
  • Dec-Feb only
    (215)
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Manchester, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our room was excellent but it was an executive room. The hotel is very old but an excellent job has been made of mixing mod cons with the old building so you have the best of both worlds. An impressive building within easy walking distance of the centre of Harrogate for shopping, eating, drinking etc. We didn't have an evening... More 

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Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

Arrived at 11.30am obviously way to early to book in but parked up no problem. Asked if we could upgrade the room for £20 & were given a lovely big suite by the very nice receptionist. We could have the room straight away. She explained the prosseco & chocs would be delivered after 2pm. Booked the evening meal at this... More 

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Nantwich, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very pleased with our stay. The staff were polite and efficient and it was nice to see the manager around the reception area and getting actively involved. Our room was satisfactory. We did not use catering facilities but would observe that the restaurant looked very pleasant. The hotel is ideally located only a few minutes from excellent shops and restaurants.... More 

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Lincolnshire
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Booked through secret escapes & got a good deal and wasn't disappointed when we arrived. The check in was fast, efficient and polite especially as we'd decided to upgrade to an executive room at last minute. Reception staff even called up to the room to check if there was anything else we needed, I mentioned at this point that the... More 

Was this review helpful? Yes 1
Colchester, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had an enjoyable weekend Hotel was clean and found the staff extremely helpful, Breakfast on one day was a bit slow however, they looked short of staff, I suppose the only negative comment was we were staying in a suite paying a lot of money per night, with no parking, with 2 wedding receptions I feel parking should be for... More 

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Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel has gone down hill so fast over the last two years or so I have decided to stay else where from now on! I found the staff to be very unhelpful and to busy to speak to the guests I know I was not the only person staying there that was unhappy with the service. I only stayed... More 

Was this review helpful? Yes 4

Travelers are raving about these Harrogate hotels

Staffordshire, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a two day break with friends and thoroughly enjoyed ourselves. The hotel is lovely, olde world and very comfortable; the bedroom and bathroom were spotlessly clean, well stocked with toiletries, refreshments and equipped with iron, ironing board and hairdryer. We only ate breakfast in the hotel and this was well cooked and more than adequate. The fruit... More 

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Croydon, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was clean but very hot and the window would only open a tiny way. We faced the back so it was also a bit dreary but I'm sure the views from the front would be lovely. Breakfast was above average but not tip top, that is to say the poached eggs were done well but the fried bread... More 

Was this review helpful? Yes 1
Sheffield
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the hotel for 1 night and fully enjoyed the stay. Our room was in the back of the hotel and was large and airy and had everything we needed. We had dinner in the restaurant and can fully recommend to book this if you staff. The staff was very friendly and seem to cope we with busy breakfast... More 

Review collected in partnership with Amoma.com

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Very good(11)
  • Dining room(10)
  • Afternoon tea(6)
  • Evening meals(6)
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Room/suite (38)
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Bathroom (11)
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Hotel & grounds (7)
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Other (6)
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