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All 29 Harrogate hotels

Grants Hotel

3.0 of 5 Hotel   |   3 - 11 Swan Rd, Harrogate HG1 2SS, England
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65%
Ranked #17 of 29 hotels in Harrogate
A recent review
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178 people have reviewed this hotel

Traveler rating
    51
    58
    32
    27
    10
See reviews for
8
92
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28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
sussex
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here for 3 nights as attending a conference. Hotel is clean, tidy and well furnished. However, some rooms are noisy due to outside fans/machinery ( room no 46) is impossible to sleep in due to this constant all night noise. But staff are very helpful and accommodating ( turned off the beer cooler fan, so I could sleep!). Showers... More

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rotherham
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just got back from a weekend away in Harrogate/york. We stayed on saturday night in the Grants hotel and we were very impressed. Rang early on saturday morning and spoke to Nicole about booking our room which she did. She was still working when we arrived a couple of hours later and she couldn't have been more helpful.... More

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Brough, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We stopped at this hotel for 1 night, we found it clean and tidy and had a nice bar area for a quite drink, however the room we stayed in was dated and starting to look shabby, bits of skirting hanging off with wood lice (one) crawling out in the bathroom, but it was clean and tidy. They also seemed... More

Was this review helpful? Yes 1
Durham, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 9, 2014

We booked this hotel on the spur of the moment as we wanted a little break away from home. We love visiting Harrogate and this hotel is within walking distance of the town. I have to say I was a little concerned reading some of the reviews, however I shouldn't have worried. This hotel is excellent. The girl on the... More

Was this review helpful? Yes 2
GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review

We were delighted to read the lovely comments. The feedback has reached the whole team and brought a smile on everybody’s face. It is always good to hear that the doubts have vanished and you enjoyed your stay with a lovely breakfast, helpful staff, clean facilities and the close proximity to the town. We hope your next break in Harrogate... More

Lincoln, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 2, 2014

Stayed here following my sisters birthday meal. Staff were excellent and were very helpful, the place was very clean but could do with a lick of paint. Excellent value and would definitely stay again even though the bed was a bit soft for my liking.

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GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review

We were glad to hear that you enjoyed your stay. The staff definitely appreciates the positive comments and will keep them in mind for a continuous great customer service. The “lick of paint” is currently getting applied and we are working our way through the rooms. We hope to welcome you soon again for another birthday and just to visit... More

Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 1, 2014 via mobile

The hotel rooms look nothing like the images shown on the website or the professional pictures. We payed more for a superior room and let me tell you there was nothing superior about it. I have stayed in better Holiday inns for less money. The decor was old fashioned and not modern as the pictures suggested. Just totally different and... More

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GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review

We are sorry to hear that you were disappointed with your room. We are currently working on a soft refurbishment programme and hope that we can offer all of our rooms in a more modern standard in the near future. As you could see from the photos some of our rooms have already been refurbished. Thank you again for your... More

Glasgow, United Kingdom
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 14, 2014

Stayed here on 2 occassions and have to say have no real complaints reason hotel ,shower power could be improved though pretty weak but the jewel in their crown are the 2 young lasies on reception who were very friendly and professional ,breakfast was adequate and for what i paid ideal, very close to Harrogate centre

Was this review helpful? Yes 1
GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review

Thank you for the lovely feedback. . The “two young ladies” were very happy to hear your comments and the extra motivation will make them even friendlier. Our location so close to restaurants and shops in the centre of Harrogate makes it very easy to enjoy the town centre without hassle. We have noted your issues with the shower pressure... More

Cumbria
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 1, 2014

We stay at Grants at least twice a year - once to attend a two day exhibition in the Royal Hall and at least once for pleasure - trip to York taking the train - Harlow Carr Gardens - Harrogate Antique Centre to name but a few. We have always had a very warm welcome and excellent service from the... More

Was this review helpful? Yes 1
GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review

We were delighted to hear that you always feel so welcomed at Grants Hotel and that our location serves you as a hub to explore the area and to get to the conference centre around the corner. The whole team has read your lovely feedback and it has given us all an extra boost of motivation. As Harrogate and the... More

Scarborough, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 12, 2013

A group of friends have stayed at this hotel a few times for a girlie weekend shopping trip away. It is close to the centre of town so easy to walk to the shops and restaurants. It is a small hotel but clean and not too noisy. Good selection at breakfast and half price champagne on a Friday night is... More

Was this review helpful? Yes 1
GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review

Thank you very much for your feedback. Our location is always a big winning factor especially on the way home with plenty of bags full of shopping from the close shops. We were also delighted to hear that you also enjoyed the choice and quality our highly recommended breakfast. Our car park at rear does get a little tight especially... More

St Albans
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 30, 2013

Small car park at rear of hotel - full up when we arrived but was given a free parking voucher and managed to park out on the road. Nice welcome at reception and directed to room on first floor. Tiny room and bathroom (not enough room to turn around in shower !) and view of car parks at rear. Went... More

Was this review helpful? Yes
GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review

We are glad you felt warmly welcomed by our team at Grants Hotel. Our location in combination with our prices are always a nice surprise to guests as restaurants and shopping can be very easily reached. We are sorry to hear that you had problems with the size of the room. We have very different room types with a variation... More

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Additional Information about Grants Hotel

Also Known As:
Grants Hotel Harrogate
Grants Hotel Harrogate, Yorkshire
Address: 3 - 11 Swan Rd, Harrogate HG1 2SS, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#10 Romantic Hotel in Harrogate
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Grants Hotel 3*
Official Description (provided by the hotel):
Grants Hotel is a lovely little hotel situated on a quiet leafy road right in the centre of the beautiful spa town of Harrogate. With great care and attention to detail we strive to create a home-away-from-home for each of our guests. With FREE WiFi you can also bring your office with you and keep connected while you put your feet up. Here at Grants we are delighted to look after your every need while staying with us. Nothing is ever too much trouble. Enjoy your stay. ... more   less 
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