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Ashley House Hotel

36-40 Franklin Road, Harrogate HG1 5EE, England
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101 Reviews from our TripAdvisor Community

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Traveler rating
    16
    10
    11
    19
    45
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7
27
9
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (101)
  • Mar-May only
    (29)
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    (27)
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    (26)
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    (19)
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Minehead, United Kingdom
1 review
1 of 5 stars Reviewed 3 weeks ago

Terrible. Had we not paid in advance we would have left after the first night. One of the windows did would not shut so every vehicle which roared down the road woke us up as did every drunk that walked down it. The room was dirty and had we closed the window we would not have been able to breath... More 

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North Yorkshire, United Kingdom
1 review
1 of 5 stars Reviewed March 11, 2015

Did not even stay in Hotel that we paid for was sent to a hovel 2 streets down at 11 pm at night no hot water could not even get in 1 of the rooms.The list is endless no kettle to prepare a drink.mould on walls and windows freezing had to sleep in coat television not workng where do i... More 

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Travelers are raving about these Harrogate hotels

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 23, 2014

My boyfriend and I booked this hotel as we were going to a wedding in harrogate. Upon arrival we saw that the reception area wasn't very clean and there was a general smell about the place. Keeping up our optimism we checked in and the rude lady gave us our room key and we thought that was going to be... More 

Was this review helpful? Yes 3
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 5, 2014

Booked through Late Rooms in a hurry - only later realised their 3 stars were self-awarded! Run- down, tatty and shambolic. I arrived before the 2pm checkin so agreed to come back later. By 3.30 my room was still not ready and there was no knowing how long it would be as no staff were there apart from an administrator... More 

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Devizes, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 13, 2014

I booked its sister hotel Azalea Living. When I read tyhe awful reviews I rang up to confirm the details. The had no recollection and had lost my credit card details. They offered me this hotel which I declined after there awful booking. Then I found they had taken a wooping £660.00 out of my account a month later. Avoid... More 

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Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 4, 2014

In general, dirty and squalid. This was just a run-down house, I didn't want to touch anything. On the plus side, I didn't need a wake up call as there was no real curtain so I woke up with the daylight.

Was this review helpful? Yes 1
Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 11, 2014

I booked two nights in this hotel as bed and breakfast through the late booking room website. I arrived at 2230 and there was no one in the reception! They have left the key with a note for me to read and find my own room. On the morning, I realised that there was no breakfast to be served! Hotel... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 7, 2014

Lol. What can I say. Awful disgusting rude unhelpful. Let's put it this way. The woman who owns it clearly didn't go to business school as she hasn't. the first clue about running a business. We needed up here because every where else was booked. Loved Harrogate. Loved the people the atmosphere etc but this hotel is hideous. Will NEVER... More 

Was this review helpful? Yes 3
Oxford, United Kingdom
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 16, 2014

We have avoided B and B's for many years but we're won over by the many positive reviews we saw about Ashley House.We stayed two nights and without doubt we could find no fault.The room was beautiful and well appointed.It was extraordinarily clean,not that we were playing Four in a Bed but it would have to have scored 10.Breakfast was... More 

Was this review helpful? Yes 1
kilmarnock
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 28, 2014

April 2014 I booked a double room for 1 night for my wife and myself. On arrival the first thing you notice is the bad smell. The landlady insisted on payment first. I paid by debit card and then went to the room. The bathroom was filthy the glasses and cups dirty, the curtains in the bedroom dirty with burn... More 

Was this review helpful? Yes 2
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Amenities