There was a wonderfu looking lobby and the staff were very polite and helpful. The room however, although very comfortable was very shabby with peeling paint and wallpaper. Breakfast was below average as the hot food was tough and greasy. more

I organised a conference for fifty people at The Cairn for a long weekend Friday to Monday. The organisation exercise with the hotel was not the smoothest. The requirement to pay the bill two weeks before the visit was very annoying and caused a fair amount of trouble as the hotel seemed unable to get the booking right. In the... more

This was the darkest, most dire hotel experience I have ever had. The rooms were dark and dingey. (I changed twice before I realised there was quite a trend). The decor is 30 years beyond its sell-by date. The food (breakfast) was atrocious to the point of inedible and although some staff were pleasant and bright, they were on the... more

It's welcoming, friendly, has a magnificent foyer, good parking and location and slightly shabby rooms but there are no bargains on the hotel front in Harrogate so when marking it I’ve tried to bear that in mind. As others have said, the public areas look fantastic but this fades rapidly the further you move away from them. By the third... more

We are a middle aged couple who enjoyed a weekend break in the Cairn, we found the staff friendly and helpful, the room quiet, clean and in good order. Breakfast & dinner were excellent. Good value. My wife and I will return. E Scott. Perthshire. more

We have just returned from a three night break at the Cairn Hotel in Harrogate and it was a very pleasant experience. The hotel staff were friendly and the rooms were very clean and in a good state of decor. the corridors were a litte 'tired' looking, but i am presuming that the bedrooms have had a facelift first. It... more

well what can i say, harrogate is a charming place, the same of which cannot be said of The Cairn hotel. Still as a previous reviewer said they dont even have to try with all the conference business they must get. Check in: unfriendly and with minimum effort. Room: very tired decor and key that required two calls to the... more

What a rip off - sadly I was booked in to the hotel by the Agent representing the CIPD Exhibition so was in their 'professional' hands. The price was extortionate for B&B (£125) and all I got was a tired hotel and a poor view over the back roof and muddy 'garden'. The room was large (well, high ceilings at... more

This Hotel has recently been refurbished. Staff excellent imposing entrance. Comfortable rooms with kettle . The food was plentiful and good. I found all the staff helpful and the Hotel made you feel very relaxed. Very good indeed. more