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Cairn Hotel Yorkshire

Ripon Road, Harrogate HG1 2JD, England
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Cairn Hotel Yorkshire
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769 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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sheffield
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed for just one night with friends. The hotel has lots of period charm and our bedroom was clean and comfortable. Our evening meal and breakfast was well cooked although a little bland. The majority of staff we encountered whilst uncomfortably ending every communication with the term 'madam' left you with distinct impression that you were at best an inconvenience... More 

Was this review helpful? Yes
Gaynor W, General Manager at Cairn Hotel Yorkshire, responded to this review

Dear Guest Thank you for taking the time to write a review regarding your recent stay with us. I am so sorry that you were not happy with the staff at the hotel, this dissapoints me greatly as our staff are very highly praised on a daily basis, however I will address your comments with each department. The use of... More 

Harrogate, United Kingdom
Level Contributor
110 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

First impressions very good car park busy but a good size so parking available lovely entrance reception and bar but sadly it ended there the room was ok as reviewed creaky but alright sized room and lovely sized restaurant but food not great the starters of fish cakes were nice salad fresh the pate was nice but not enough bread... More 

Was this review helpful? Yes
Gaynor W, General Manager at Cairn Hotel Yorkshire, responded to this review

Dear Guest Thank you for taking the time to write a review and for your comments regarding our helpful and friendly staff. As commented by other guests don't be shy in asking for more food at breakfast or dinner we are always happy to give our guests as much or as little food as they would like. Lots of our... More 

Peterborough, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had a good experience, a lovely large room, a comfortable bed and a large bathroom. Staff friendly and helpful. Food satisfactory and a generous car park, also quite close to the town centre and Valley Gardens This is the 4th time we have visited this hotel

Was this review helpful? Yes
Gaynor W, General Manager at Cairn Hotel Yorkshire, responded to this review

Dear Guest Thank you for taking the time to write a review and for your lovely comments. We look forward to your 5th visit. Many thanks More 

halifax
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Just stayed for the one night but could not fault it. The reception staff were lovely and the rest of the team couldn't help you enough.The room was fine and all the little extras went down a treat. An old hotel but with lots of character.

Was this review helpful? Yes
Gaynor W, General Manager at Cairn Hotel Yorkshire, responded to this review

Dear Guest Thank you for taking the time to write a review and for your lovely comments about our reception staff and hotel team. We look forward to seeing you again soon. Many thanks More 

West Yorks
2 reviews
4 of 5 stars Reviewed 1 week ago

We were bought the night away for my husband's birthday. Staff were friendly on arrival and we found the room spacious and clean. The hotel has lots of character. Good choice at breakfast and a nice five minute walk to town. Would definitely stay there again. There is also a spacious car park.

Was this review helpful? Yes
Gaynor W, General Manager at Cairn Hotel Yorkshire, responded to this review

Dear Guest Thank you for taking the time to write a review and for your comments regarding our staff & breakfast. We look forward to seeing you again. Many thanks More 

Egremont, United Kingdom
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Cairn hotel was easy to find, big car park. Impressive foyer and pleasant reception. Our room didn't have a view but was very big and comfortable and clean. Breakfast was lovely, plenty of choice at the buffet and main breakfast was served at the counter. Coffee and toast was very slow in arriving. Hotel very well situated for buses and... More 

Was this review helpful? Yes
Gaynor W, General Manager at Cairn Hotel Yorkshire, responded to this review

Dear Guest Thank you for taking the time to write a review and for your comments regarding our breakfast. We hope to see you again very soon. Many thanks More 

York, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Spacious hotel, clean and good value for money, comfortable beds, 5 minutes walking distance to town centre, excellent breakfast, friendly staff, free parking, looks a bit tired on the out sides, inside is a bit out dated but it's in keeping with the historical town,

Was this review helpful? Yes
Gaynor W, General Manager at Cairn Hotel Yorkshire, responded to this review

Dear Guest Thank you for taking the time to write a review and for your comments regarding our value for money, excellent breakfast & friendly staff. We hope you will visit us again very soon. Many thanks More 

York
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 1 week ago

............wouldn't fancy a week here. My wife and I used a Groupon deal to stay Sunday night inc. dinner and breakfast. The deal stated Superior room but because the hotel was full we accepted a basic room on booking. The rest of the package, tea and biscuits etc. were available. The room was comfortable enough but, because the window didn't... More 

Was this review helpful? Yes
Gaynor W, General Manager at Cairn Hotel Yorkshire, responded to this review

Dear Guest Thank you for taking the time to write a review and for your lovely comments regarding our food, staff & car park. I will look into immediately the comments you have made about your shower etc We hope to see you again very soon. Many thanks More 

Cheshire, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Lovely location, just a short stroll from the centre of Harrogate. However the hotel is looking tired and really requires a revamp and some modernisation. Overall it does not represent good value for money. We had a large family group staying with 5 rooms overall and found the staff very helpful when booking and discussing options, and the receptionist on... More 

Was this review helpful? Yes
Gaynor W, General Manager at Cairn Hotel Yorkshire, responded to this review

Dear Guest Thank you for taking the time to write a review and for your comments regarding our staff and receptionist. I am so sorry that you did not find us value for money this disappoints me greatly. I will investigate immediately about your comments regarding the table service at breakfast as this should not have happened please accept my... More 

Newport, United Kingdom
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for one night in this pleasant hotel. Nice staff clean and comfortable. It was a groupon deal and worth every penny. We had coffee and biscuits on arrival then took a stroll into the town which has so much to see. We Then went back to the hotel and had a complimentary glass of sparkling wine. The 3... More 

Was this review helpful? Yes
Gaynor W, General Manager at Cairn Hotel Yorkshire, responded to this review

Dear Guest Thank you for taking the time to write a review and for your comments regarding our staff and food. We hope to see you again very soon. Many thanks More 

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