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All 31 Harrogate hotels

Holiday Inn

4.0 of 5 Hotel   |   Kings Road, Harrogate HG1 1XX, England (Formerly Harrogate Moat House)
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Ranked #11 of 31 Hotels in Harrogate
A recent review
4 of 5 stars reviewed 3 days ago
Helen L Cardiff, United Kingdom
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768 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The staff in this hotel could not have been kinder or more helpful. Gold star to them all. The location is next to the Harrogate International Centre, close to Budget for car hire and easy walking to both Bettys ( the tearooms .. apparently Fat rascals have to be tasted ) and Valley Gardens. We found the room cold at... More

Was this review helpful? Yes 1
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for the Team's Gold Star, they are delighted! We are pleased you found the hotel to be good value. Our limited gym area at the hotel is the reason we provide a Guest Membership at the Academy Fitness Centre, which is regarded as one of the best in Harrogate. I do hope you enjoyed their recently refurbished facilities.... More

Leigh, United Kingdom
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is in an excellent location. Just a couple of minutes walk from the centre of Harrogate. We stayed here for just £70 on a Saturday night which is good value. The staff were friendly on arrival and the rooms were modern, comfortable and clean. Would stay here again

Was this review helpful? Yes 1
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for your four-star review. The Team and I are pleased you found your stay to be of good value and comfortable. We look forward to welcoming you back again soon. Best regards, Nicolas More

Guisborough, United Kingdom
Top Contributor
55 reviews 55 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The Location of this hotel is very convenient for most things in the town. The building is reasonably modern and offers comfertable rooms except in hot weather, the rooms do not have aircon which is a deciding factor in us picking this hotel for winter use only! The breakfast is good with pleanty of choice.

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HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Many thanks for your feedback. I am pleased to read you have returned for another pleasant visit and look forward to welcoming you back again soon. Best regards, Nicolas More

Hergenrath, Belgium
Top Contributor
68 reviews 68 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked in for a three night stay attending a Conference at the Harrogate Centre. Check-in was very quick. Room was of adequate size a very well presented. Breakfast was included in my booking and was a vast choice something for everybody hot or cold. Parking at the hotel is in the underground car park which you have to pay for.... More

Was this review helpful? Yes 1
IHGHIHarrogate, Manager at Holiday Inn, responded to this review

John G, Thank you for leaving your detailed four star review. I'm pleased to read the hotel met your needs and you enjoyed the selection at breakfast! Please accept my apologies for the inconvenience of the fire alarm going off early in the morning and having to evacuate. Due to health and safety regulations we are required to evacuate the... More

Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here on business for 1 night. The room was as expected but nothing special. Ate in the restaurant and I have to say the food was excellent. However the service was sooooooo slow. After a 7 hour drive I wanted to be in and out but I think it was in excess of 2.5hours. I should say that despite... More

Was this review helpful? Yes 1
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for your feedaback and please accept my apologies for the slow service received on the night in question. We were unfortunately misinformed of dinner requirements for a delegation that evening which resulted in the dinner Team being a lot busier than anticipated. I am however pleased to read that the food quality was not compromised as a result.... More

Bromsgrove
Top Contributor
144 reviews 144 reviews
47 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 1 week ago

Very clean and friendly Hotel and the food was very good too, particularly the breakfast. Bar good and spacious, Reception efficient and friendly - only complaints were the noise coming from the Air Conditioning from the Conference Centre next door, so had to close the window to sleep and it was very warm, so ask for a high room and... More

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Many thanks for your four-star review. I am pleased to read that you enjoyed your visit, but apologise about your room disturbence and the inconvenience of the one lift being out of order. Some unforeseen breakdowns may take longer than we would like due to part availability and/or ensuring all health and safety checks are completed, but I appreciate that... More

Senior Contributor
40 reviews 40 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is Represents very good value for money, not at all expensive, good food and very good service, very clean , with attentive colleagues. the team in the bar are really on their game. Very good location. Well done.

Was this review helpful? Yes 1
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for your four-star review. I am pleased to read you found you stay at Holiday Inn Harrogate to be of good value. The Team thanks you for your feedback and look forward to welcome you back again soon. Best regards, Nicolas More

Sheffield, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Along with a colleague,I organised a reunion dinner for almost 90 former colleagues in the same profession and it took place at this hotel,dinner being held in the Harewood Suite. I cannot overpraise the staff involved-they know who they are- for the excellent arrangements made on our behalf and in terms of enjoyment and satisfaction it could not be faulted,... More

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HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

The Team and I are delighted with your feedback and thank you once more for the your friendly and professional approach to your event from the day that we first met you during your initial viewing of the hotel. A fire alarm and lift behaviour unfortunately are never planned, but thank you for your patience whilst the Team attended to... More

Northallerton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and myself stayed one night (last night at the above hotel and found it to be very good indeed. The staff were friendly but professional. We were on an oganised dinner and the food was very good indeed and the staff were very efficient, nothing was too much trouble. We had an amazing view from our room on... More

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Within a short paragraph, you have managed to capture the feelgood factor of Harrogate, which explains why it was for the second year running, voted the happiest town in Great Britain. Thank you for your delightful review, the Team and I are sincerely pleased you enjoyed your dinner as much as we did serving it. The fire alarm was probably... More

Yarm, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

On arrival we were greeted with a smile however weren't given any hotel information ie check out time . Very surprised such a bug branded hotel doesn't offer free wifi to all of its guests. Our room was on the 10th floor and I couldn't believe how old looking the room was. There was no issue with cleanliness just expected... More

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for sharing your thoughts and I am sorry to hear that the room was not to your liking. I understand that brown is perhaps not everyone's choice of décor and may make the room seem older than it looks however, as other traveller's photos on Tripadvisor would support they are still in good general condition. We do hope... More

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Additional Information about Holiday Inn

Address: Kings Road, Harrogate HG1 1XX, England (Formerly Harrogate Moat House)
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn 4*
Number of rooms: 214
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Also Known As:
Holiday Hotel Harrogate
Holiday Inn Harrogate, Yorkshire
Harrogate Holiday Inn

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