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Holiday Inn

4.0 of 5 Kings Road, Harrogate HG1 1XX, England (Formerly Harrogate Moat House)
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Holiday Inn
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Holiday Inn
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810 reviews from our community

Traveler rating
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    170
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hull, UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Stayed here Nov 20 to 21. Arrived very early and the staff were helpful in looking after our luggage. Checked in later that afternoon and got a good, clean, standard room on the 10th floor (would have been great view if the weather had not been so bad). WiFi was good and free as I am an IHG rewards card... More 

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for your kind review. The Team at the Holiday Inn Harrogate are special and I am glad to see they reall looked after you during and after your visit. If we do not see you before the festive break, we hope you have a peacefull and cosy one and we will see you again in the new year.... More 

Llandudno
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

My sister and I spent 2 nights recently with Voel Holidays and we could not fault our stay. There was a little problem with the radiator not heating up properly in our room but the management provided us with an oil-filled radiator which did the trick. Room was lovely, as was the food and the service we received. Staff were... More 

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Many thanks for your five-star review. The Team and I are delighted you enjoyed your visit and look forward to welcoming you back again soon. Best regards, Nicolas More 

Contributor
11 reviews 11 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

enjoyed our stay here, breakfast was good and staff friendly, although the only downside was being woken by people screaming and shouting at 6.30am in the neighbouring room although something the hotel can't necessarily control, it didn't please me. Well located for visiting Harrogate.

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Many thanks for your feedback, we are pleased you enjoyed your visit. Some Guests are a little less considerate than others unfortunately but I am sorry that you were woken up under those circumstances. We do hope to see you back again soon. Best regards, Nicolas More 

Oldham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The holiday inn Harrogate is typical of the generic style of hotels that offer a great service in a good location and with good food. I stayed here during December 2014 and just enjoyed myself with nothing to complain about. The breakfast was excellent as was dinner. The staff were courteous and polite and the hotel was clean. The only... More 

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for your review. The Team will be delighted with your feedback when I share it with them. Our wifi is free to all IHG Rewards Members which is free to join, but I am sorry is this was not made clear to you at the time. Thank you once more and we look forward to your return. Best... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Positives: - Hotel receptionist extended my checkout time by an hour free of charge (due to an interview) - Room was clean, nicely decorated, huge bed - Lady in the hotel bar was very friendly, enthusiastic and helpful - Good selection of bathroom toiletries and lots of towels, including face towels - Large room, with table area and a desk... More 

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Many thanks for your feedback, both positive and constructive. The Team and I are delighted you enjoyed your room, food and service; but I am sorry to hear you did not sleep as well as you should have. Our Guest and Team Member safety is always our first priority but I do appreciate that the time of the morning the... More 

Telford, United Kingdom
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I cant fault this hotel. For the area the price of the room was very reasonable. It had a big underground car park and the room was very clean. My only criticism would be the £7.00 parking charge but as the room rate was so reasonable I didn't begrudge paying that. I will definitely staying again next time I am... More 

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for your review, I am pleased to read you had a four-star experience. The Team and I look forward to welcoming you back again soon. Best regards, Nicolas More 

Yorkshire
Contributor
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

It is of course a group member of a chain, but having said that all the staff were happy to give advice in a friendly manner, we were attending an event at the HIC so the best choice. Busy on a Sunday morning for breakfast but they were coping with the heavy numbers. Our room on the 9th floor (executive... More 

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

And thank you for your visit and feedback! The Team and I are pleased you had a four-star experience and hope to welcome you back again very soon. Best regards, Nicolas More 

Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Good B&B price for 3 night stay. Hotel handy for town with plenty of restaurants within a 5 min walk. Around a 10 min walk from the bus/railway station. Hotel clean and tidy, good breakfast with plenty of choice. Would use again.

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for your feedback. We are pleased to read we did not dissappoint and look forward to your next visit. Best regards, Nicolas More 

Perth and Kinross, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

We arrived at the hotel after the 3pm check-in time for our reservation for 3 adults in an executive suite. The two twin beds were made up and we had towels etc. for two guests. We had to ask for the third bed (a fold-down settee) to be made up, and towels for this guest. This was done however we... More 

Was this review helpful? Yes
IHGHIHarrogate, Manager at Holiday Inn, responded to this review

Dear Nanette, Thank you for taking the time to leave your feedback about the hotel. We do our very best to get things right at the hotel and ensure our guests have a relaxing, comforable and enjoyable stay, which I can say we do very well as you can see from other reviews on this site. However, on the occassion... More 

Rovaniemi, Finland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

We were staying at the hotel during 3.-7.12.2014. From the check in to check out nothing worked as it should. We were three persons, booked one double and a single room. At the check in we were told there was just one room booked for us. Two receptionists (girls) were handling the check in, and both of them were far... More 

Was this review helpful? Yes
IHGHIHarrogate, Manager at Holiday Inn, responded to this review

Dear Madventures_12, Thank you for taking the time to leave your feedback regarding your recent stay at the hotel. I was disappointed to read of the issues you experienced. Please can I request you contact myself directly on sarah.turner@valorhospitalityeurope.com to discuss further. Kind Regards, Sarah Turner Operations Manager More 

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Additional Information about Holiday Inn

Address: Kings Road, Harrogate HG1 1XX, England (Formerly Harrogate Moat House)
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn 4*
Number of rooms: 214
Reservation Options:
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Also Known As:
Holiday Hotel Harrogate
Holiday Inn Harrogate, Yorkshire
Harrogate Holiday Inn
Hotel Style:
#2 Business Hotel in Harrogate
#5 Luxury Hotel in Harrogate
#12 Romantic Hotel in Harrogate

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