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All 29 Harrogate hotels

Holiday Inn

4.0 of 5 Hotel   |   Kings Road, Harrogate HG1 1XX, England (Formerly Harrogate Moat House)
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Ranked #10 of 29 Hotels in Harrogate
A recent review
3 of 5 stars reviewed 1 week ago
1pink_lady Derbyshire, Uk
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747 reviews from our community

Traveler rating
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    60
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (187)
Date | Rating
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English first
Derbyshire, Uk
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for 1 night August bank holiday Sunday without our son as part of our 10th wedding anniversary celebrations, a quiet weekend away the two of us whilst we visited the turkish baths. Having had a good stay here previously we didn't look elsewhere on this occasion. I had e-mailed the hotel in advance letting them know we... More

Was this review helpful? Yes 1
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for your feedback and please accept my apologies for the shortfalls you experienced during your visit. Please may I request that you contact me on gm.hiharrogate@qmh-hotels.com in order for me to act on you concerns appropriately. Thank you and best regards, Nicolas More

Cardiff, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

great hotel for the price , city centre location and with secure parking . staff welcoming and very efficient . good eating places in town , try gravellys seafood restaurant run by mr go compare , you wont be dissapointed and have a relaxing drink in the hotel a few doors down for some live jazz music . staff helped... More

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

The Team and I are delighted that you enjoyed your recent weekend at Holiday Inn Harrogate. Thank you for your review and we look forward to welcoming you back again soon. Best regards, Nicolas More

Stratford-upon-Avon, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed for 4 nights and had two rooms in July as I was at the Great Yorkshire show and spent over £1000. The service was very poor at reception at check out and the bill was a total mess. When I had checked out and then checked my card statement at the end of the month I had been... More

Was this review helpful? Yes 2
Leuven
Contributor
15 reviews 15 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for one night whilst passing through Harrogate and got just what we'd expected. Nice, clean room. Nice, helpful and efficient staff. Nice, standard UK cooked buffet breakfast. Absolutely nothing to complain about but nothing particularly memorable either.

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for your feedback. I am pleased to hear we have "ticked the box" and encourage you to stay a longer stay on your next visit to enjoy our beautiful surroundings and the Team will no doubt provide a memorable moment or two as well. Best regards, Nicolas More

Sonning Common, Berks
Top Contributor
114 reviews 114 reviews
39 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I may just have been unlucky, but everything seemed to be off pitch during my stay. Along with everyone else I spent an hour from 11 pm to midnight due to a fire alarm. No issue with the need to evacuate, but the management of the incident seemed chaotic. Charged £7 for a glass of wine at the bar. W-fi... More

Was this review helpful? Yes 2
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Many thanks for your feedback and please accept my apologies about the fire alarm you experienced during your stay. The Team followed all procedures as normal, but needed to get the "all clear" from the fire brigade before allowing anyone to re-enter the building. Admittedly, we have experienced a few malfunctions with our Wifi systems lately, but these have been... More

Westerville, Ohio
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We traveled in a group of 50 and everyone felt the rooms were small. Staff were nice and efficient. Breakfast was the standard for UK. This is a very average hotel with nothing terrible and nothing exceptional.

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Given that all of our rooms are of a similar size and that we receive many compliments regarding the size of our rooms, I find it surprising that you found your room to be rather small. I do however appreciate that all people are different and this must be celebrated. I therefore hope you will inform us of your personal... More

Lake District, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here the night before my husband had a hospital appointment which wasn't until the afternoon, I emailed the hotel to see if we could get a late checkout and they were really accommodating and let us stay in the room until 2pm. The staff on check in were efficient and friendly and the room was excellent, nice and... More

Was this review helpful? Yes 2
IHGHIHarrogate, Manager at Holiday Inn, responded to this review

Rachel T, What a great way to start the day! Thank you for your 5star review of the hotel. I'm pleased that we could accomodate you requests to stay at the hotel a bit later and you found the room to meet your expecations. I have passed your comments to the team, so thank you! I hope we can welcome... More

Sunderland, United Kingdom
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just back from a weekend break with my husband and my mum. The hotel is in a great location within easy walking distance from the town center. The rooms were comfortable and clean, mums room although a double was a bit small but ok for single occupancy. We were on the fifth floor and the views were lovely. The bar... More

Was this review helpful? Yes 2
IHGHIHarrogate, Manager at Holiday Inn, responded to this review

passepartout99, Thank you for your detailed review of the hotel. We're delighted that the hotel suited all your needs and you were able to take advantage of our town centre location. Pleased that you enjoyed the views from the rooms, on a nice day you can see to the beautiful Yorkshire Dales! Thank you again and we will look forward... More

Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have recently returned from a short stay at the holiday Inn Harrogate. The hotel and staff were excellent. We were taken there by Edwards Coaches for five days and had a lovely holiday. Harrogate itself is very nice although a bit hilly and there are lots of parks and green areas around. Yorkshire has beautiful countryside and we especially... More

Was this review helpful? Yes 3
IHGHIHarrogate, Manager at Holiday Inn, responded to this review

vgwyneth1_ Thank you for your lovely feedback of your recent stay with us. I've shared your comments with the team and we're all delighted you enjoyed your stay with us and took advantage of all that Harrogate has to offer :) Hopefully we can welcome you back to beautiful Yorkshire in the future! Kind Regards, Sarah Turner Operations manager More

Leeds, United Kingdom
Contributor
13 reviews 13 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had the pleasure of staying here for almost a month on business and I felt very well looked after. The hours I was working meant I didn't meet many of the day team. My room was comfortable and clean with a stunning view over Harrogate. The night team are so welcoming and professional. Particular praise to Paul, John, Scott... More

Was this review helpful? Yes 3
IHGHIHarrogate, Manager at Holiday Inn, responded to this review

geranium004, What a fantastic 5 star review of the hotel, thank you! I have passed on your comments to the night team who were very appreciative. I'm delighted to read that the hotel met all your expectations and you had an enjoyable stay with us. I hope we can welcome you back soon, thank you again! Kind Regards, Sarah Turner... More

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Additional Information about Holiday Inn

Address: Kings Road, Harrogate HG1 1XX, England (Formerly Harrogate Moat House)
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn 4*
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Also Known As:
Holiday Hotel Harrogate
Holiday Inn Harrogate, Yorkshire
Harrogate Holiday Inn

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