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Holiday Inn

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Kings Road, Harrogate HG1 1XX, England (Formerly Harrogate Moat House)
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Holiday Inn
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910 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Northampton, United Kingdom
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 2 nights had a lovely time. The staff were very good. Bed was lovely and comfortable. Lovely view from the room. Breakfast was very nice and the coffee was lovely! However the lifts were a challenge a few very funny incidents watching other guests. Hint please insert your key card into the lift slot remove and press the floor... More 

Was this review helpful? Yes 1
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Many thanks for your feedback, the Team and I are pleased you enjoyed your visit. Due to our proximity to the Harrogate International Centre, our lift security is more advanced than that of a regular hotel but I am glad you found it easy to operate. Thank you once more and best regards, Nicolas More 

Chandler's Ford, England, United Kingdom
Contributor
11 reviews 11 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

What a warm welcome we received on our arrival and helpful when we tried to park the car which had a roof rack so couldn't fit in the underground car park. The bedroom was a bit tired and needed painting but the bed comfortable and came and made up the children's sofa bed and z-bed without fuss. The bar staff... More 

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you Claire for your review. I am delighted to read you had a great stay and look forward to your return soon. Best regards, Nicolas More 

Scarborough, Yorkshire, England
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Just spent a weekend at the Holiday Inn Harrogate situated next door to the conference centre and within easy reach of the town centre. I was in a party of six people.We had a package deal which included a free dinner to the value of £23 plus a glass of wine. I have to say the main course at dinner... More 

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for your feedback. I am glad you enjoyed our location, but am dissappointed to read that your meal and duvets were not to your liking. We receive many compliments concerning both food offered and comfort of bedrooms, but I do appreciate that we do not always get it right from time to time. I will be discussing your... More 

Seaham, United Kingdom
Top Contributor
76 reviews 76 reviews
34 hotel reviews
267 helpful votes 267 helpful votes
4 of 5 stars Reviewed 1 week ago

We have visited this Holiday Inn on three previous occasions and I have just realised that I have never reviewed it. So here goes! This is a fairly big hotel located right next to the Harrogate International Conference centre. Consequently it has a good number of business travellers. However, it still manages to cater very well for folk like us... More 

Was this review helpful? Yes 3
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for making Holiday Inn Harrogate your preferred choice in Harrogate, the Team and I are delighted you had another great stay and are discussing your observations which really assist us in improving our offering, thank you. We look forward to your next visit. Best regards, Nicolas More 

Ryde, United Kingdom
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Just continue past the hic building and it's there, very helpful staff and breakfast lovely as always, love holiday inn chain of hotels, due to being a priority card holder was given free internet and paper, room we were in was a little noises but ear plugs in the room, thank you again for lovely stay

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

You are most welcome. Thank you for staying with us and we look forward to welcoming you back soon! Best regards, Nicolas More 

Belper, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very enjoyable, helpful, attentive staff, good location, quiet, restful night's sleep. Handy for shops, theatre, restaurants, and Harlow Carr gardens if you fancy a bit of a walk (it's about 35 minutes away, across the park). Breakfast was particularly good and well-managed.

Was this review helpful? Yes 1
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you John. Delighted to read you had a great stay and look forward to welcoming you back soon. Best regards, Nicolas More 

Senior Contributor
28 reviews 28 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked last minute stay in Harrogate. Check in staff were lovely. They were dealing with a very awkward customer travelling with 2 children who jumped ahead of us in the queue and took about 15 minutes checking in before another member of staff came to check us in. Despite the wait, the check in for ourselves was great and we... More 

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for your feedback and I am delighted you had a pleasant experience. The Team and I look forward to welcoming you back soon. Best regards, Nicolas More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed 1 night for the BBC Good Food Show. This was a Christmas present booked for my mum way back in November. Was really pleased with the central location and booked on the basis of it being next to the HIC. It seemed a little expensive at £120 for 1 night without breakfast, when you consider parking is extra and... More 

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Many thanks for your feedback, I am pleased to read that you enjoyed both our location and the Team that served you. I am sorry to hear that the bed however was not to your liking. We receive a lot of compliments about our beds, but I understand that this is more a matter of personal preference. The pillows are... More 

East Kilbride, United Kingdom
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is in a great location to rthe town an easy walk to all the restaurants and bars it was very clean and comfortable and the staff were all very friendly only had breakfasts but they were excellent

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you Margaret for your review. The Team and I are delighted you had a five-star experience and look forward to welcoming you back again soon. Best regards, Nicolas More 

York
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The room in this holiday inn was excellent, clean, as expected and at a reasonable price. Its in an decent location. You do have a very slight walk into town but less than ten mins. Above average, lovely views. Will stay every time in Harrogate.

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

We love it too, and the fact that you enjoyed your visit! Thank you and see you soon. Best regards, Nicolas More 

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