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Holiday Inn

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Kings Road, Harrogate HG1 1XX, England (Formerly Harrogate Moat House)
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1 room 1 guest
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1,027 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Darlington, United Kingdom
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is ideally situated to explore Harrogate. We arrived early and the room was already ready for us to leave our bags. The room was spacious and comfortable with complimentry still and sparkling water in the cooler replenished every day. Breakfast in the morning had a great selection. The staff were always helpful and welcoming. Got a great deal... More 

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Skelmersdale, United Kingdom
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

A good central location to explore Harrogate and York, train station 5min walk from hotel.Staff very helpful and friendly.Did not eat here as there are a plenty of restaurants including Weatherspoons in the winter palace for breakfast. The only down to the hotel was that the rooms are very tired.We had the 5th floor rear,it was very noisy, and could... More 

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Many thanks for your feedback. I am please you enjoyed your visit but am sorry if the room and its decor was not to your liking. We are planning a refresh of our rooms over the next few months which I hope you will enjoy on your next visit. Best regards, Nicolas More 

Leeds, United Kingdom
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We booked the hotel through Booking.com, getting the room for £78 on a Friday night. Upon arrival, we were warmly greeted by the receptionist and given our room keys. We were situated on the tenth floor overlooking the road at the front of the hotel. The was very clean and spacious, with everything needed for the stay. The bed consisted... More 

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you Michelle for your feedback. I am glad to read you enjoyed our location and facilities. Our beverages are priced in line with those at other local four-star hotels or restaurants but I am sorry if this caught your off guard. Our housekeeping Team do a grand job in ensuring our rooms are clean and fresh for all our... More 

Stockport, United Kingdom
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Not stayed here for a couple of years but pretty well the same. Got a good deal with it being August, although I couldn't see what extras I really got for an executive room. We were on the 9th floor, at the back so reasonably quiet. One issue in warmer weather is the lack of air con, meaning that we... More 

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HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Many thanks for your feedback and suggestions, they are appreciated. The air conditioning in the restaurant incidently was faulty on that morning, which I do apologise for. Even though we do advertise peak breakfast times in the lift, 9am still remains extremely popular as you pointed out. Thank you once more and best regards, Nicolas More 

Lanark, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Ideally located for access to the main shopping area and restaurants. Clean comfortable rooms. Excellent breakfast. Friendly, attentive and helpful staff. Thanks for making our stay in Harrogate a delight.

Was this review helpful? Yes 1
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you Elbon for sharing your feedback. The Team and I are pleased your had a delightful stay and look forward to welcoming you back on your next stay. Best regards, Nicolas More 

Dunstable, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Back to the Holiday Inn Harrogate for another Gilbert and Sullivan Festival. Hotel little changed from last year offering good quality modern accommodation within easy reach of the festival location and town centre. Our room was comfortable, clean and good large bed. On check in the hotel luggage trolleys had gone walkabout and with much stuff to move to our... More 

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HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Many thanks Alan for chosing to return to the Holiday Inn Harrogate. The Team and i appreciate your feedback and hope you enjoyed the festival and North Yorkshire overall too. We hope to see you back again next year (if not sooner?). Best regards, Nicolas More 

sunderland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My wife and I have just enjoyed a 2 night super break which included first night dinner and 2 breakfasts.The Hotel was easy to find and parking was no problem and the lift goes straight from the car park to reception or your room. the room was on floor 10 and we stayed in room 1015 which had a view... More 

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Many thanks for your kind review, the Team and I are delighted you and your wife enjoyed your visit and our hospitality. It is easy to be friendly to friendly Guests, so thank you for making our job a great one. We look forward to welcoming you back again soon. Best regards, Nicolas More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Can not grumble about the hotel room it's self, only real thing that let it down was the small things. No bathrobes or slippers in our room, that should have been there, so I had to phone reception but on a good note, they were brought up with in five mins of making the call. States free Wi-Fi but it... More 

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HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you Scott for your feedback. I am happy to hear you enjoyed your visit overall, albeit a little pricey. The price mentioned indicates they you stayed over a high demand period, but value for money is something the Team and I believe is offering and I am sorry if you felt you did not receive this at the time.... More 

Rochdale, United Kingdom
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Very diassapoinred. Looks nice when you first walk in. Car park is underground and £7 per night. Went into bar on a Thursday evening at 11.10. Shut was told to get the night porter if we wanted drinks proberly shut as no one in, drinks extortionate. Chamber person knocked on our door 8.45to clean room next day. Asked him to... More 

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for your feedback. I am sorry to read that your stay was disappointing and will share your observations with the Team. Although the unfortunate lift breakdown is something that may happen anywhere from time to time, I do understand the frustration you undured. You will note from past reviews that the Team and I usually take great pride... More 

Garstang, United Kingdom
Level Contributor
78 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 1 week ago

Looks terrific from the outside. The car park is very hard to find - and the spaces are tiny although there are lots of them! Check In took a long time, one person serving for around 5 people waiting. The rooms do not have Air Conditioning - very surprising! They provided a noisy fan, which isn't really a substitute. I... More 

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for your feedback, both positive and constructive which I will share with the Team. I am sorry about the water and if you found the car park a little difficult, it can be a little tight on busier days. Best regards, Nicolas More 

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