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Holiday Inn

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Kings Road, Harrogate HG1 1XX, England (Formerly Harrogate Moat House)
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Holiday Inn
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Holiday Inn
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891 reviews from our community

Traveler rating
    235
    384
    187
    69
    16
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94
391
27
222
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lancashire
Top Contributor
68 reviews 68 reviews
22 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here with my partner a few weeks ago, and we stayed for 1 night on a Saturday which I know many other hotels do not offer this. The hotel was clean, and we got a card and 2 free vouchers for drinks for my partners birthday. The rooms were spacious and we had a lovely view out across... More 

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London
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed yesterday NEW

Room ok. Pillows not great. Worst room service sandwiches Ive ever had- bread was stale and falling into pieces and inadequate filling. So hungry I ate it all. Still can't work out why in the 21st century some hotels can't rustle up a bowl of fries. Disappointing 2 night stay.

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Bristol, United Kingdom
Top Contributor
69 reviews 69 reviews
32 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed yesterday NEW

Another one where I wish Tripadvisor had an option between average and very good! So I am inventing my own category of good! I used this place as a stopover and it was fine, decent bar, and pretty much in the centre of Harrogate. It is a big place, and pretty popular as the conference centre is next door. Staff... More 

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Top Contributor
81 reviews 81 reviews
26 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night. Booked it at a very reasonable price. The room was slightly dated but it was clean and comfy which was the main thing. Staff on reception were friendly and welcoming. An ideal base being so close to everything in the town. Would stay here again Downside was wifi wasn't free but we coped without it... More 

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Worksop, United Kingdom
Top Contributor
105 reviews 105 reviews
39 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for weekend. Lovely hotel in great location. Staff all friendly and helpful. Great bar with great male bar tender. Lovely self service ample buffet breakfast in a morning. Would highly recommend this hotel.

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Bangor, United Kingdom
Reviewer
3 reviews 3 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had a very enjoyable stay , dining room and reception staff very friendly and attentive. Breakfast choice very good, evening meal average could do with a little more choice. Bed and pillows could do with an upgrade as they were very hard , could hear extractor fans from the 7th floor could not leave window open, did not sleep comfortably.... More 

Was this review helpful? Yes 2
London
Contributor
13 reviews 13 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived in the evening to find a very young and friendly reception team, clearly very busy but faultless. Room on the seventh floor was clean. We ate at the Hotel that evening and found the food very good, (same staff as in reception) Breakfast was great and again (same staff - we asked if they ever went home) service superb.... More 

Was this review helpful? Yes 5
Bradford
Contributor
13 reviews 13 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Always love holiday inns the room was SOOO clean and so much space great location and the hotel staff were just SOO lovely!! Would deffo come here again and the breakfast as always was perfect! Thanks again the staff here need recognising for there hard work and polite ways!!

Was this review helpful? Yes 1
IHGHIHarrogate, Manager at Holiday Inn, responded to this review

Jenbroome, PERFECT!! Thank you for your fantastic review, what a great way to start the week!!! I've shared your feedback with the team this morning and we're delighted that the hotel and staff suited your needs. Hopefully we can welcome you back soon :) Best regards, Sarah Turner Operations manager More 

East Yorkshire
Top Contributor
58 reviews 58 reviews
37 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

Can't fault the place. Car parking spaces bit tight but ok. Our room on 10th floor. Lift a bit iffy but ok. Lovely room.Very clean. A little tired but the bed was comfy - very large, two singles pushed together, comfy pillows. Large flat screen TV. Ample storage space, two chairs and a table. Nice bathroom with good shower and... More 

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IHGHIHarrogate, Manager at Holiday Inn, responded to this review

KarenBianchi, What a great review, thank you! Pleased to read that the hotel met all your needs and hopefully we can welcome you back in the future. Have a great week! Regards, Sarah Turner Operations manager More 

Teesside
2 reviews
4 of 5 stars Reviewed 1 week ago

We got a great last minute discount and that made our stay all the better. The reception staff were very helpful, particularly Jo who made sure we had everything we needed for a relaxing stay. Nothing was too much trouble. Thanks to the rest of the team and restaurant staff who were welcoming and gave a good level of customer... More 

Was this review helpful? Yes
IHGHIHarrogate, Manager at Holiday Inn, responded to this review

jan c, Thank you for taking the time to leave your feedback about the hotel. I appreciate your lovely comments about the staff and hotel, specifically your comments about JO. We're delighted you enjoyed your stay and hope we can welcome you back in the future. Best wishes, Sarah Turner Operations Manager More 

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