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All 30 Harrogate hotels

Holiday Inn

4.0 of 5 Hotel   |   Kings Road, Harrogate HG1 1XX, England (Formerly Harrogate Moat House)
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Ranked #11 of 30 Hotels in Harrogate
A recent review
4 of 5 stars reviewed 2 days ago
heliocentricDurham Durham
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750 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (187)
Date | Rating
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English first
Durham
Contributor
13 reviews 13 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice hotel, rooms are modern, clean and spacious. Hotel location great, central for all the shops, bars and restaurants. Staff are lovely also. We arrived early and managed to check in straight away. Only negative was my partner had booked a double and we ended up with a twin....not a huge problem tho. In all great hotel.

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for your four-star review. I am glad you found the hotel to be exactly what you needed. As with all hotels roonm types cannot always be guaranteed, but I am sorry if our Team could not help you getting the right one. We look forward to welcoming you back soon. Best regards, Nicolas More

Warwick
Top Contributor
67 reviews 67 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Personally I like Holiday Inns. You know what to expect and they have a great rewards programme. The Harrogate Holiday inn is centrally located and directly adjacent to the Harrogate Conference Centre. Consequently it is always in demand by show and conference delegates. I did not try the restauran, there are so many good ones in this city, but overall... More

Was this review helpful? Yes 1
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for your feedback, I am pleased to read you enjoyed your visit at both the hotel and Harrogate. I agree we are spoilt for choice with good restaurants on our doorstep, but would encourage you to try our 701 Restaurant, as we receive a lot of very good comments both in terms of value and quality. I look... More

Loughborough, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW via mobile

Just checked in, staff at reception very welcoming. Room not anywhere near a good standard. Tired room,bathroom shower curtain has mold on it, shower tubing disgustingly dirty. Telephone filthy. Not impressed. £45 would be way too much to pay, never mind over £100. I will be looking for breakfast elsewhere in the morning, & would not consider returning.

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Our housekeeping team take great care in their cleaning methods to ensure that all of our shower curtains are cleaned thouroughly, which is why you will find your curtain closed over the bath when you check in as it gives it the opportunity to dry and air out properly after each wash. They take equal care in cleaning the rest... More

Derbyshire, Uk
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 1 night August bank holiday Sunday without our son as part of our 10th wedding anniversary celebrations, a quiet weekend away the two of us whilst we visited the turkish baths. Having had a good stay here previously we didn't look elsewhere on this occasion. I had e-mailed the hotel in advance letting them know we... More

Was this review helpful? Yes 1
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for your feedback and please accept my apologies for the shortfalls you experienced during your visit. Please may I request that you contact me on gm.hiharrogate@qmh-hotels.com in order for me to act on you concerns appropriately. Thank you and best regards, Nicolas More

Cardiff, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

great hotel for the price , city centre location and with secure parking . staff welcoming and very efficient . good eating places in town , try gravellys seafood restaurant run by mr go compare , you wont be dissapointed and have a relaxing drink in the hotel a few doors down for some live jazz music . staff helped... More

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

The Team and I are delighted that you enjoyed your recent weekend at Holiday Inn Harrogate. Thank you for your review and we look forward to welcoming you back again soon. Best regards, Nicolas More

Stratford-upon-Avon, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed for 4 nights and had two rooms in July as I was at the Great Yorkshire show and spent over £1000. The service was very poor at reception at check out and the bill was a total mess. When I had checked out and then checked my card statement at the end of the month I had been... More

Was this review helpful? Yes 2
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for your feedback and I apologise for the problems you experienced with your bill at check out. I do however hope you enjoyed you visit to the Show and the hotel overall. Best regards, Nicolas More

Leuven
Contributor
15 reviews 15 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for one night whilst passing through Harrogate and got just what we'd expected. Nice, clean room. Nice, helpful and efficient staff. Nice, standard UK cooked buffet breakfast. Absolutely nothing to complain about but nothing particularly memorable either.

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for your feedback. I am pleased to hear we have "ticked the box" and encourage you to stay a longer stay on your next visit to enjoy our beautiful surroundings and the Team will no doubt provide a memorable moment or two as well. Best regards, Nicolas More

Sonning Common, Berks
Top Contributor
115 reviews 115 reviews
39 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I may just have been unlucky, but everything seemed to be off pitch during my stay. Along with everyone else I spent an hour from 11 pm to midnight due to a fire alarm. No issue with the need to evacuate, but the management of the incident seemed chaotic. Charged £7 for a glass of wine at the bar. W-fi... More

Was this review helpful? Yes 2
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Many thanks for your feedback and please accept my apologies about the fire alarm you experienced during your stay. The Team followed all procedures as normal, but needed to get the "all clear" from the fire brigade before allowing anyone to re-enter the building. Admittedly, we have experienced a few malfunctions with our Wifi systems lately, but these have been... More

Westerville, Ohio
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We traveled in a group of 50 and everyone felt the rooms were small. Staff were nice and efficient. Breakfast was the standard for UK. This is a very average hotel with nothing terrible and nothing exceptional.

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Given that all of our rooms are of a similar size and that we receive many compliments regarding the size of our rooms, I find it surprising that you found your room to be rather small. I do however appreciate that all people are different and this must be celebrated. I therefore hope you will inform us of your personal... More

Lake District, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here the night before my husband had a hospital appointment which wasn't until the afternoon, I emailed the hotel to see if we could get a late checkout and they were really accommodating and let us stay in the room until 2pm. The staff on check in were efficient and friendly and the room was excellent, nice and... More

Was this review helpful? Yes 2
IHGHIHarrogate, Manager at Holiday Inn, responded to this review

Rachel T, What a great way to start the day! Thank you for your 5star review of the hotel. I'm pleased that we could accomodate you requests to stay at the hotel a bit later and you found the room to meet your expecations. I have passed your comments to the team, so thank you! I hope we can welcome... More

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Additional Information about Holiday Inn

Address: Kings Road, Harrogate HG1 1XX, England (Formerly Harrogate Moat House)
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn 4*
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Also Known As:
Holiday Hotel Harrogate
Holiday Inn Harrogate, Yorkshire
Harrogate Holiday Inn

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