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All 29 Harrogate hotels

Holiday Inn

4.0 of 5 Hotel   |   Kings Road, Harrogate HG1 1XX, England (Formerly Harrogate Moat House)
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Ranked #12 of 29 hotels in Harrogate
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
GraceChung London, United Kingdom
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636 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
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English first
London, United Kingdom
Top Contributor
66 reviews 66 reviews
17 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed for 3 days for a conference next door. I was given a room on the top floor so the view was great. The bed was very comfortable and huge. The kettle, tea and coffee were much appreciated. I asked not to have housekeeping and only clearing the bins and towels. I'd put my towels on the floor as... More

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Edmonton
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed at the Holiday Inn hotel in Harrogate. It was clean and located in a nice area. Unfortunately the internet was not included and although I am very computer savy... it was also difficult to connect to. The staff was great. Their network person came and did the connection for us. All and all it was comfortable and the... More

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HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Nice review, thank you. The Team and I are pleased to read your stay was a pleasant one. Internet is free for our Elite IHG Rewrds Loyalty members which is free to join, but I am sorry if this was not made clear to you at the time. Thank you once more for kind review. Best regards, Nicolas More

meltham, hudds
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice central location, underground car park with reduced rates for residents, spacious executive room with a very comfortable king size bed. Plentiful buffet breakfast, although the tables were rather close together, bar snacks looked expensive but there are plenty of places to eat close by. The only negative was that the extraction system was under our window and droned away... More

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HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for your four-star review and we are pleased to hear that you enjoyed your stay overall. Thank you also for your observations, which have been discussed with the Team. Best regards, Nicolas More

Devizes, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here during April 2014 whilst on business just for one night, bit it was quite enjoyable. I have a room on the 8th floor which was very good, nice views, nice amenities, comfortable bed. I did have a very questionable wet patch in the middle of the room- but I was that tired of travelling I couldn't be asked... More

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HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

I am pleased to read you had a comfortable experience at the hotel and that our services met your needs. I would be interested to hear more about the wet patch in your room as this does not appear on our check lists. If you do remember your room number, please could you email me on gm.hiharrogate@qmh-hotels.com and I will... More

UK
Top Contributor
112 reviews 112 reviews
38 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 1 week ago

Neither a long nor short walk from the railway station and not the prettiest of exterior but no complaints as this was very convenient for the conference venue I was to attend for 3 days. Check-in was well done, with upgrade by virtue of loyalty status to an Executive Room on the 9th floor. The room was a good size.... More

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HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for your three-star review and I am sorry to hear that the hotel was not all to your liking. Your obsevations have been shared with the Team. As you will note from past reviews, we do pride ourselves in providing our Guests a comfortable experience and I apologise if yours was less than this. Best regards, Nicolas More

Spain
2 reviews
1 of 5 stars Reviewed 1 week ago

This hotel is not as great as I expected, the service took ages and there was a hole in my room which was big , and in front of my bed . the food was ok but it sometimes was too cold . It could be a lot better I was not impressed.

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HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for sharing your thoughts on Tripadvisor, although the Team and I would have loved to have been given the opportunity to rectify any shortfalls during your stay. I am intrigued to hear more about a hole in your bedroom. Our Team Members follow strict procedures to ensure that all bedrooms are of a four-star quality and have yet... More

Nottingham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

A conveniently sited Hotel for the Conference centre and easy walking distance to all the main visitor centres in Harrogate. An easy 15 minute walk to the local train station giving access to most of the surrounding places of interest be they country side or cities such as York and Leeds at reasonable cost. The Holiday Inn Harrogate serves mainly... More

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IHGHIHarrogate, Manager at Holiday Inn, responded to this review

William521 We're pleased that you found the hotel convenient, enjoyable and suitable for all your needs. Thank you for taking the time to leave your feedback and we will look forward to welcoming you back again in the future. Best wishes, Sarah Turner Operations manager More

Kendal, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

I just want to say a big thank you to all the staff at the Holiday Inn for helping make my hen weekend run so smoothly. As a group of 17 people, we booked via the group reservations team and Rebecca was extremely helpful all the way through, accommodating every request and alteration. She even helped us arrange an afternoon... More

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IHGHIHarrogate, Manager at Holiday Inn, responded to this review

Sarah! What a fantastic review to start the day with! I've shared this with the team this morning and we're delighted that everything went to plan. We've also passed on special thanks to Rebecca which she was estatic about. Our best wishes for your upcoming big day!! Hopefully we can welcome you back to the hotel soon Thank you again,... More

Bristol, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A great holiday inn and well located in the middle of Harrogate, not cheap but lovely and clean and well appointed, helpful, friendly staff at the front desk completed the experience, even though we were on business, we'd come back for leisure

Was this review helpful? Yes 1
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

The Team and I are delighted to hear you business trip was a pleasant one and very much look forward to welcome you back for a leisure break. Thank you for your four-star review and see you soon. Best regards, Nicolas More

herts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed four nights with a group. Location good; breakfast good; bathroom good with nice fluffy white towels. Room o.k., but limited supply of bathroom toiletries (I had to ask three times for shower gel). Evening meal was ordinary, no table cloths, and starters were sad. Buffet meal - good meat - but inedible roast pots. and limited veg. I have... More

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for your observations, both positive and constructive. I have discussed these with the Team and although many Guests enjoy the service and services we offer, I am sorry to hear that some of the elements of your stay were not to your liking. I do apologise that our team needed reminding concerning shower gel, which does come standard... More

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Additional Information about Holiday Inn

Also Known As:
Holiday Hotel
Holiday Hotel Harrogate
Holiday Inn Harrogate
Harrogate Holiday Inn
Holiday Inn Harrogate, Yorkshire
Address: Kings Road, Harrogate HG1 1XX, England (Formerly Harrogate Moat House)
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Harrogate
#5 Luxury Hotel in Harrogate
#12 Romantic Hotel in Harrogate
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn 4*
Official Description (provided by the hotel):
Holiday Inn Harrogate is a 4-star hotel, ideally located in the town centre adjoining the Harrogate International Conference Centre. This 214 bedroom hotel is only 8 miles from the A1(M).Many rooms have stunning views across both the famous Yorkshire Spa town and the surrounding countryside. Both contemporary and welcoming, the fantastic Classics bar and Restaurant 701 offers a wide variety of traditional and International dishes from around the world. All guests can benefit from our association with The Academy nearby, Harrogates premier health and fitness Club providing complimentary use of the indoor heated swimming pool, gym, sauna and steam room. The club is conveniently located less than a mile from the hotel. Our flexible range of conference and meeting rooms provide excellent facilities for up to 360 delegates with extensive break-out facilities, all air-conditioned for your comfort. Our meeting rooms feature the very latest conference equipment and high-speed Internet access.Holiday Inn Harrogate is the ideal base to explore the delights of the Yorkshire Countryside including Bolton Abbey, Ripon Cathedral, Harewood House, Richmond Castle, Fountains Abbey and the Lightwater Valley Theme Park. In accordance with English law this hotel is now non-smoking throughout. ... more   less 
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