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Holiday Inn

4.0 of 5 Kings Road, Harrogate HG1 1XX, England (Formerly Harrogate Moat House)
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839 reviews from our community

Traveler rating
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92
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210
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Skegness, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Lovely hotel and staff went out of their way to help , unfortunately not enough lift capacity for full occupancy. Clean tidy, every request met almost instantly. Sadly no shortbread biscuits which I have come to expect from IHG on my morning tea tray

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Staff on reception very friendly. Room was average. Booked a double room but was to single beds together which was a little bit uncomfortable. It was also cold on a night. Bar was nice for pre and after drinks. Breakfast was amazing. It was my third stay at harrogate holiday inn and we have another reservation for a couple of... More 

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

We arrived to a warm welcome mid afternoon 24/12/2014 reception staff great, room allocated was clean everything you would want, and high floor with good view over Harrogate, bed was two singles for a double but very comfortable and large, bar staff very happy and friendly considering it was Christmas Eve. We were given extra time to depart next morning... More 

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Fareham, United Kingdom
Top Contributor
99 reviews 99 reviews
25 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We phoned through late when travelling down from Edinburgh to the South. The night porter was polite and efficient in handling our booking. It was very late and we were both very tired so we appreciated a kind efficient member of staff being helpful. The rooms are getting a bit tired now but ours was spotlessly clean and had everything... More 

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Swansea
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is the second time I've stayed here and it was exactly as good as last time if anything the service was better so well done to all the staff. Had food here this time and now I don't see why I went out last time. The steak was perfectly cooked along wth the service of it. Again a credit... More 

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Notts
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed 1 night when having a night out in Harrogate with friends, the hotel was easy to find the parking was convenient & discounted to £7 for 24hr when staying in the hotel. The check in was easy & the young man on reception was very polite, we were given the very last room on the 11th floor so the... More 

Was this review helpful? Yes 2
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Many thanks for your review, I am pleased to read you had a comfortable experience. I look forward to welcoming you back when you do return. Best regards, Nicolas More 

Pitstone, United Kingdom
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I was expecting a bog standard room but was very impressed - bed was huge and fixtures etc were all good. My only gripe would be the lack of water pressure for the shower. I was on the top floor (11) but this is something that really let them down

Was this review helpful? Yes 1
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for your feedback. I am sorry if you found the shower pressure to be insufficient which may be as a result of a peak in water demand. I am however glad to read you were pleasantly surprised by the room standard. We do hope to see you back again soon. Best regards, Nicolas More 

Wakefield, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The staff were quite helpful and the breakfast was OK. The parking was very tight and getting to the car park was very poor - no stairs and the lift had a massive queue. The only alternative was A long walk round. Very average for the price we paid.

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HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for your feedback. I am sorry if the lifts and car park were an inconvenience during your stay, at peak times they are naturally popular. I am glad however you still had a four star experience nevertheless and enjoyed both the service and breakfast. Best regards, Nicolas More 

Senior Contributor
23 reviews 23 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 4 nights. Very pleased with size and quality of room. Bed was enormous must have been a good 0.5 mtrs wider than a King size!!. Staff were pleasant and efficient. Underground carparking with lift access to the hotel. Perfect. Harrogate is packed with places to eat but the hotel itself was very competative on cost and qaulity.... More 

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HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Those views are great on a clear day, I agree! Thank you for sharing your experience and I am pleased to read you enjoyed your visit (and the bed!). I look forward to seeing back again soon. Best regards, Nicolas More 

Wolverhampton, United Kingdom
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here as i was attending a trade show at the exhibition centre. Best place to stay as the weather was terrible and you can walk under cover from the hotel to the entrance. Rooms very nice and clean, beds really comfortable and you get a choice of pillows. We rand down after Midnight and replacement pillows were brought up... More 

Was this review helpful? Yes
HolidayInnHarrogate, General Manager at Holiday Inn, responded to this review

Thank you for your review. The Team and I are pleased you found the hotel convenient, efficient and clean. I am sorry if you were turned down for coffee at night, we do have a limited service at that time of the night which includes fresh bean coffee machine beverages, but not a full barista service. I apologise if this... More 

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Additional Information about Holiday Inn

Address: Kings Road, Harrogate HG1 1XX, England (Formerly Harrogate Moat House)
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn 4*
Number of rooms: 214
Reservation Options:
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Also Known As:
Holiday Hotel Harrogate
Holiday Inn Harrogate, Yorkshire
Harrogate Holiday Inn
Hotel Style:
#2 Business Hotel in Harrogate
#6 Luxury Hotel in Harrogate
#12 Romantic Hotel in Harrogate

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