There are lots of plus points here but unfortunately some significant bad ones too. The hotel is a very typical English guest house type of establishment, albeit trying to be more of a proper hotel. But all telephone enquiries default to reception which is often too busy or too undermanned to oblige. So we never did get the cartons of... More

This was a KGB deal with dinner included on first night. Very nice room in annexe fitted to a high standard with sofa, tea making facilities and complementary bottles of water. The Signatures restaurant is excellent with lovely food and the breakfasts are good with plenty of choice. The staff were very friendly and helpful (we were provided with a... More

Admittedly we stayed on a Sunday night so there wasn't an issue with the parking as others have reported. The hotel was clean and well presented. One of the best showers I have encountered in my hotel travels. We stayed in the annexe away from the main building but it was lovely and quiet and a very spacious bedroom. For... More

Tried to book a weekend away at this hotel. Rang them and got the "press 2 for reservations". Was on hold for about 5 minutes then someone picked up phone and put it straight back down again!! Giving them the benefit of the doubt that it could have been an accident I rang again, again choose option 2 for reservations... More

It is worth noting that you should add a few quid on the cost of this hotel as the chance of finding somewhere to park is pretty small. They do have a car park, but I didn't see a car move in the day & night I was there. Check in was easy, but finding my room was a bit... More

Stayed here with my sister. We were surprised and delighted by our lovely room which was in the annexe. The room was large and modern with a sofa next to a picture window. The bathroom was good with a fabulous shower and nice fluffy towels. Breakfast was very enjoyable with plenty of choice, and dinner in Signatures restaurant was also... More

Like many others reviewing this hotel, we booked this with a KGB deal. There are positives and negatives to this hotel. Excellent reception staff - couldn't do enough for us and very helpful in suggesting places to eat and to visit. The hotel is a little tired looking in places but overall not too bad. Our room was on the... More

Arrived and parked on the street around the corner as the car park was full. Check in smooth and efficient.. Room basic but very clean the bed being one of the most comfortable we have slept in.The hospitality tray well stocked . The room had plenty of hanging space. The bathroom great size and again very clean with all the... More

Stayed at this hotel for 2 nights through a voucher on KGB deals. The hotel is well located, just a short walk out of the town centre up past the convention centre. a 5-10 min walk. Checking in was easy and a pleasant experience. We stayed in an annexe room at the top of the hotel. The room was of... More