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Shelbourne House

Certificate of Excellence
78 Kings Road, Harrogate HG1 5JX, England
Shelbourne House
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184 reviews from our community

Traveler rating
    175
    8
    1
    0
    0
See reviews for
22
76
9
26
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Shelbourne House
See the most recent reviews
leicestershire
Top Contributor
151 reviews 151 reviews
43 hotel reviews
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed March 29, 2011

We spent three nights at this super B & B, Sue and Neil are very passionate about making their guests welcome which they do with ease, nothing is too much trouble, they are very sociable and very funny in the ha ha sense (had a good laugh with them). Breakfast is fantastic, the place is so cosy and nice and... More 

Was this review helpful? Yes
SueHarrogate, Owner at Shelbourne House, responded to this review

Thank you very much, we are both delighted that you had a happy time. Good customer service is the most important part of running of any hotel or guest house, having fabulous guests makes that job easy. Thanks again and we hope to see you both in the near future. Sue and Neil Shelbourne House. More 

Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed March 23, 2011

Many Thanks to Sue & Neil for their very warm hospitality.Exellent place to stay great service and very well managed all the comforts of home could not be faulted, we will definitely be back for our shopping trip at Christmas as it is in walking distance to the Shopping Centre. Many Thanks also for letting us leave our luggage at... More 

Was this review helpful? Yes
SueHarrogate, Owner at Shelbourne House, responded to this review

Thank you very much for your kind words. We are both over the moon you like the way we run things here at Shelbourne. We will look forward to seeing all of you around Christmas time. Maybe you would like to become a Shelbourne House friend on Facebook and see what we are refurbishing next or follow us on Twitter.... More 

Southport, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 14, 2011

My Husband and I stayed at Shelbourne House for 4 nights and the whole experience was wonderful. The hotel is spotlessly clean, superbly decorated and just a few minutes walk to the centre of Harrogate. The bed was exceptionally comfy and the real fires at breakfast and in the evening was a pleasant appreciated personal touch. Parking was not a... More 

Was this review helpful? Yes
SueHarrogate, Owner at Shelbourne House, responded to this review

Thank you very much. Its always nice when guests take time to write a review. We hope to see you in the future and maybe you would like to follow Shelbourne House on Facebook or give us Tweet on Twitter. Lookout for our new Luxury room which is due to be completed end of April begining of May. Keep an... More 

England
Senior Contributor
38 reviews 38 reviews
33 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed March 13, 2011

This was a good place to stay for a short break in Harrogate. The location is ideal, only a few minutes walk from the railway station and the centre of town. The rooms are very nicely decorated with bold wallpapers and good furniture and very modern fittings in the shower/toilet. We were in one of the small double rooms and... More 

Was this review helpful? Yes
SueHarrogate, Owner at Shelbourne House, responded to this review

Thank you for your review. We really appreciate someone who takes time to write down their opinion of our Guest House. Thank you for mentioning our fittings as we have gone to great lengths to install quality. We both hope to see you again in the near future. Maybe you would like to keep an eye out for our new... More 

Oxford England
Contributor
14 reviews 14 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 10, 2011

We stayed 2 nights at Shelbourne House and really wished it could have been longer! Sue and Neil are so friendly and chatty that we actually forgot we were guests and felt more like friends. The decor is amazing,the beds are so comfortable and the cooked breakfast is perfectly cooked even down to crispy crunchy fried bread which wasnt in... More 

Was this review helpful? Yes
SueHarrogate, Owner at Shelbourne House, responded to this review

Thank you so much for your review. We really are overjoyed to read you had a great time and you liked our recommendations. The Fried bread is easy, just get your oil extremely hot and flash fry your bread, then you will find you are only draining the golden skin, crisp on the outside, fluffy on the inside. All you... More 

Haworth, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 27, 2011

Just got back from harrogate and would just like to say a big thanks to sue and neil and the shelbourne, 3rd time ive stayed there and been brilliant eveytime, rooms are always clean and nicely decorated as is the downstairs lounge and breakfast room, the breakfast cooked by sue is second to none and having stayed with work in... More 

Was this review helpful? Yes
SueHarrogate, Owner at Shelbourne House, responded to this review

Thank you very much. We are really over the moon you like our Decor. There are more changes to come as we are renovating our largest room, and the designs are something very special with a Slipper bath and much more. Very flambouyant! . Fingers crossed it should be ready for the end of April so maybe next time you... More 

Kingston-upon-Hull, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 22, 2011

We recently stayed at Shelbourne House for 2 nights and we have nothing but praise for this wonderful guest house. A fantastic breakfast , the room was spotless and the guest lounge was not only beautifully decorated but a roaring fire made it the most homely place we have ever stayed in. The owners, Sue and Neil were so friendly... More 

Was this review helpful? Yes
SueHarrogate, Owner at Shelbourne House, responded to this review

Thank you very much for your kind words. It means so much to us as we are really trying to make Shelbourne a true Boutique Guest House. When guests leave positive feedback it really does confirm we are heading in the right direction. We want to have the WOW factor when people walk in. There are more developments coming soon.... More 

Stoke-on-Trent, United Kingdom
1 review
5 of 5 stars Reviewed January 31, 2011

after going to harrogate for the last 4 years in january and leaving very dissapointed when friends suggested the shelbourne i booked with apprehension what a supprise,a big smiling welcome,helpful beyond belief outstanding cleanliness and breakfast to kill for if there were awards you would get 110 out of 100 we have rebooked for 2012 very well done dave &... More 

Was this review helpful? Yes
SueHarrogate, Owner at Shelbourne House, responded to this review

Thank you very much. It means a great deal to us when someone takes the time to leave their comments. We are both very happy you enjoyed your stay and we look forward to seeing you next year. Thank you again Sue and Neil Shelbourne House : )) Smiles are free! More 

Liverpool
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 8, 2011

We stayed for two nights at Shelbourne House over New Year and would highly recommend it. The bedrooms are tastefully decorated with lovely comfortable beds. Breakfast was excellent, couldn't be faulted in any way. Sue and Neil were very welcoming and go out of their way to be helpful. They also left a bottle of Bucks Fizz in our room... More 

Was this review helpful? Yes
SueHarrogate, Owner at Shelbourne House, responded to this review

Thank you very much for your review. It means so much to read that people like, and have enjoyed their stay at Shelbourne House. Happy New Year to you both and we look forward to seeing you later in 2011. Sue and Neil. More 

Scarborough, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed January 3, 2011

Stayed at the Shelbourne House B&B New Years Eve and New Years day. We had a very warm welcome from Sue & Neil. Nothing was too much for either of them. The rooms were nicely decorated, warm and cosy. Breakfast was better than excellent thanks to the local Yorkshire produce. It is ideally situated too. I'd definitely go back. No... More 

Was this review helpful? Yes
SueHarrogate, Owner at Shelbourne House, responded to this review

Thank you very much for your kind words, it means so much to us both to hear positive reviews as it shows our hard work with renovations and improvements are heading in the right direction. We are both really happy you enjoyed your stay and look forward to seeing you both in 2011. More 

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