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Great Northern Hotel

3.0 of 5
Hotel website
Station Approach, Peterborough PE1 1QL, England
Great Northern Hotel
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Ranked #13 of 31 Hotels in Peterborough
A recent review
5 of 5 stars reviewed yesterday
367kay Crowland, United Kingdom
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304 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • Russian first
  • Any
English first
  • All months
    (304)
  • Mar-May only
    (81)
  • Jun-Aug only
    (93)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (67)
All months
London, United Kingdom
1 review
2 of 5 stars Reviewed yesterday NEW

After a recommendation from a friend we booked a girly night out in the garden room at the hotel. We had the whole room to ourselves as no other guest seemed to be staying to diner. We read the menu and joked with the waitress about the lovely puddings on offer and that maybe we would just skip the main... More 

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Crowland, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Love this Hotel, excellent customer service, always sparkling clean, very High standards this Hotel offers the best Service with friendly Helpful staff Good sized rooms first class chamber maid service, a pleasure to stay in this Beautiful hotel Highly Recommend. My last visit was to attend a wedding on Saturday 1st August 2015 Beautifully set out expertly executed. Well done... More 

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Newcastle upon Tyne, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here over 1st weekend in August, great location to station. prompt speedy and very friendly service at check in, what a wonderful lady. My room was on the first floor spotless in every detail, am welcome sight to see a fan in the room as it was a warm day and night. Again speed of service at the bar... More 

Was this review helpful? Yes 1
Shaun R, General Manager at Great Northern Hotel, responded to this review

David M I am very pleased that you enjoyed every aspect of your stay with us. The staff do work very hard to look after our clients, and your appreciation will be well received. I look forward to welcoming you back to the hotel very soon. Kind Regards Shaun Rollinson General Manager More 

Reading, United Kingdom
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was very pleasantly surprised when I arranged for 25 of my work colleagues to stay and have a meeting here recently. The rooms were clean and tidy, the breakfast excellent and the staff friendly - coping very well with us all descending on them in the space of about 10 minutes! However the rooms were all incredibly stuffy at... More 

Was this review helpful? Yes 1
Shaun R, General Manager at Great Northern Hotel, responded to this review

Alistair2013 Thank you for your review and I am pleased that you and your guests enjoyed your stay at the Great Northern Hotel and we look forward to welcoming you back soon. Regarding the beer issue this shall be looked into, as we certainly are not allowed to serve below measure but my guess is it was the end of... More 

Huddersfield
Level Contributor
64 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

In need of a real update and refurb and also needs to offer room service. Arrived after ten and couldn't get anything to eat at all so thankfully Dominos delivers. Given its a city centre hotel and on a main train line opposite you'd expect room service. Rooms clean but old fashioned and in need of so real spruce up.

Was this review helpful? Yes
Shaun R, General Manager at Great Northern Hotel, responded to this review

James Thank you for your review. We are in the process of upgrading our rooms, 50 percent have been completed already, along with all the public areas. I am sorry you were not aware that our room service and restaurant close at 9.30pm. It is does state this on our website, but I will try to highlight this a little... More 

Peterborough, United Kingdom
5 of 5 stars Reviewed 1 week ago

We have eaten several times at the Great Northern hotel, one occasion was a special Valentines meal hosted in the newly fabulously designed restaurant- the evening was hosted with the highest standards and the food was fabulous. The service was very good. The Valentines meal package included an overnight stay in one of the hotel rooms; again the room was... More 

Was this review helpful? Yes 1
Shaun R, General Manager at Great Northern Hotel, responded to this review

Charl_Rose 2 Thank you for your lovely review. Our newly refurbished restaurant with its service team and new kitchen team work hard to make sure that all our guests enjoy their meals and we look forward to hosting your wedding reception here at the Great Northern Hotel. Kind Regards Shaun Rollinson General Manager More 

Burley-on-the-Hill, null, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I regularly use the car park as I commute to the station regularly. I felt I had to write a review as this wk i had left my car window open, with a bag on the back seat. Ayhan, the car park attendant, had my number as on a previous occassion he let me leave my keys with him to... More 

Was this review helpful? Yes 1
Shaun R, General Manager at Great Northern Hotel, responded to this review

Sarah C Thank you for your lovely comments. Ayhan is certainly a hard working member of our team. He will be so pleased that his efforts have not gone unnoticed. Regards Shaun Rollinson General Manager More 

Peterborough, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I would recommend this hotel as an ideal base for exploring Peterborough and the surrounding area. My room was very good - spotless and everything I needed for a comfortable stay. The staff were so helpful and friendly. I would be happy to stay here again.

Was this review helpful? Yes 1
Shaun R, General Manager at Great Northern Hotel, responded to this review

Wendy Always a pleasure when you visit us at the hotel. We appreciate your support and recommendations. It is so nice to know that we are moving in the right direction. Kind Regards Shaun Rollinson General Manager More 

Peterborough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent food in a well appointed restaurant. No rush. Just enjoy an excellent meal at your leisure. Third visit in as many months. So impressed I have booked a room for next years birthday party celebrations.

Was this review helpful? Yes 2
Shaun R, General Manager at Great Northern Hotel, responded to this review

Mr Arbon Thank you for taking the time to review the hotel. I am so pleased that Zsofia and the team have been looking after you so well, We will certainly make sure your celebrations next year will be remembered, but before then I am sure we will see you at the hotel again. I would love to meet you... More 

Cambridge, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here in early June and we use this Hotel quite a lot . As always the rooms are very good and the staff are in the main excellent . The Only problems we have experienced with our last 2 stays is the shower !! Its drip drip or its extremely hot or too cold to wash with !... More 

Was this review helpful? Yes
Shaun R, General Manager at Great Northern Hotel, responded to this review

Jon G Thank you for your continued support to the hotel. I have noted your comments, and although the price for breakfast is 10.95 we do feel it is still value for money and of a good quality. My email is shaun@gnhotel.co.uk so please contact me direct and I will make sure your rooms and showers are all in good... More 

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