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Hotel class 4.0 of 5
Westgate, Peterborough PE1 1RB, England
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Reviews you can trust

65% Recommend
3.5 of 5 stars 35 reviews
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By trip type
All (35)
[ Date ] [ Rating ]
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2 of 5 stars
SussP   2 contributions
Norwich
Nov 27, 2009 | Trip type: Business New

Stayed at the Bull in a "basic" room (my description not theirs) for one night. Window overlooked a very close brick wall. Twin bedroom was furnished like a holiday caravan and the level of cleanliness in bathroom and bedroom left much to be desired. Too much evidence of past guests. Towels stained and sink/bath grubby. After a day working in... more

Management response from
genmgrpet, General Manager/ Operations Director

Dear SussP, Thank you for posting your comments following your recent stay with us. I was obviously disappointed with your comments concerning the room that you stayed in. The room that you occupied is at the rear of the hotel, and is one of a small number of rooms which will receive refurbishment already scheduled to commence on January 18th...

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4 of 5 stars
Finzi_uk   6 contributions
Oxford, England
Nov 24, 2009 | Trip type: Business, Solo travel

I was booked into The Bull in order to attend a conference in Peterborough. I'd not visited the town before, and what a depressing, empty place it is! However, The Bull was cosy and welcoming from very first contact. If driving, phone ahead and ask desk staff to give you the specific sat-nav address for their large, free car park...... more

Management response from
genmgrpet, General Manager/ Operations Director

Dear Finzi uk, Thank you for sharing your recent experiences of The Bull Hotel. We constantly review our products and services, and would like to assure you that I will bear in mind the comments regarding our toiletries. I am delighted that you were impressed with the quality of our hotel and very pleased that you are intending to stay...

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5 of 5 stars
taylie2001   2 contributions
Yorkshire
Nov 17, 2009 | Trip type: Couples

Came to stay whilst visiting relatives and was extremely happy with the hotel. Lovely decor which added to the atmosphere of the place. From the outset, the staff were brilliant, both helpful and friendly. Bar was very relaxing to sit and have a quiet drink during the day, and even as it got busier later on, was a very welcoming... more

Management response from
genmgrpet, General Manager/ Operations Director

Dear Taylie2001, Thank you for posting your comments following your stay with us. I am thrilled that everything was to your complete satisfaction and grateful to you for taking time to share your experiences. I look forward to welcoming you back soon, and thank you once again. Alan Price

The Wedding
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4 of 5 stars
DurhamWally   1 contribution
Durham
Oct 23, 2009 | Trip type: Couples

We stayed for one night only, Google Earth helped us find the entrance from Fitzwilliam Street into the secure car park, reception was fine, room was fine, breakfast was ok (apart from the tea.) We had seeen on trip advisor a warning about the noise from a wedding party in the hotel, we said it's only for one night so... more

Management response from
genmgrpet, Maria Osker Customer Service Manager

Dear Durhamwalley, Following your recent stay, I was pleased that you were happy with the quality of the reception staff on duty upon your arrival, the room provided, and the breakfast apart from the tea. This is a first and suprises me as we only use Tetley teas and our many thousands of guest each year as well as this...

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1 of 5 stars
thunderchild64   1 contribution
wellingborough
Oct 22, 2009 | Trip type: Friends getaway
0/1 found this review helpful

Absolutely discusted !!!, We had an event in the hotel, the price if this increased at the last minute, we paid £ 1250 for up to 50 portions (although only 25 people turned up) of an awful buffet and room retal for the evening. The food was of a discusting quality, we could turn out the same for a fiva,... more

Management response from
genmgrpet, Customer service Manager

Dear Sir, I am unable to find any record of your booking, and can only conclude that it must have been some time ago. Firstly any buffet meal as advertised in our brochure, is served to the guests by waiting staff who are in attendance throughout the function. The type of buffet that you have described is a finger buffet,...

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5 of 5 stars
marydoll53   1 contribution
london
Sep 10, 2009 | Trip type: Couples

From our first contact with the hotel we had impeccable service. The staff were very friendly, helpful service with a smile. The restaurant food was well presented,good choice and tasted great! What a great choice at breakfast, buffet style and not a cheap sausage etc in sight. A great traditional hotel with bags of character, we will be back!! more

Management response from
genmgrpet, General Manager/ Operations Director

Dear Marydoll, Thank you very much for your short and to the point letter of thanks. It continues to be very gratifying when someone takes the time and trouble to so promptly compliment us on our efforts. We look forward to welcoming you back soon, and please excuse me for the slight delay in not responding sooner. Alan Price

Stay away
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1 of 5 stars
Kevin021   1 contribution
Newry
Sep 4, 2009 | Trip type: Business, Solo travel

I have just read some 4 and 5 star reviews of this hotel and I am truly amazed. The place is rundown, shabby and the corridors stink (not merely of smoke). The bedrooms are small and grotty. The bar food prices are extortionate and the only decent thing about the place is the breakfast. I have had to stay here... more

Management response from
genmgrpet, General Manager/ Operations Director

Dear Sir, I am very disappointed with your review of our lovely hotel, and sorry that it has taken you six months since your stay for you to share your observations and experiences with me. I and my staff have worked extremely hard to provide, what we consider to be extremely high levels of service, hospitality, food, and comfort, which...

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4 of 5 stars
nic2001   22 contributions
Southampton
Jul 24, 2009 | Trip type: Business

I stayed at this hotel with work collegues for a conference and dinner dance and was more than happy with the service. The hotel has lots of different areas in different styles which add to its charm. We had executive rooms which were very nice. Big comfortable beds with a very stylish bathroom. The rooms felt slightly 'no frills' but... more

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5 of 5 stars
JasonPanamaCity   35 contributions
Panama City, FL
Jul 19, 2009 | Trip type: Family
1/1 found this review helpful

I had a great stay at The Bull. The staff is fantastic, and the location is as good as it gets--right in the middle of town, near the cathedral, train station, shopping, and good restaurants. The restaurant is a bit pretentious, but some people like that sort of thing, and the neighborhood offers plenty of dining options for those who... more

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4 of 5 stars
Mandarinduck   8 contributions
Yorkshire
Jul 13, 2009 | Trip type: Business

I travel a lot and have got fussy but had a good nigt here. 3 of us were her for one night, definitely go for an executive room which have been refurbished with a/c. The first room they gave me was in need of an update with a window which looked at out on to a wall 15 inches in... more

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Bull Hotel Also Known As

  • Bull Hotel Peterborough
Address: Westgate, Peterborough PE1 1RB, England