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Quality Hotel Peterborough

Thorpe Meadows, Peterborough PE3 6GA, England (Formerly Ramada Peterborough)
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Quality Hotel Peterborough
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Quality Hotel Peterborough
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107 reviews from our community

Traveler rating
    28
    27
    25
    18
    9
See reviews for
7
26
10
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bournemouth, United Kingdom
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel has now been rebranded as The Dragonfly, presumably out of fear of the Trade Descriptions Act. Rather tired dated decor (old tatty furniture in reception area, splotchy painted walls in bedroom, chunks of carpet missing where radiators have been replaced) and only just clean - dried stains of spilt food on arm of chair in dining room, smelly,... More 

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Liverpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

My fiancé and I stayed for a weekend away on a Friday and Saturday night, it was a gift from his parents. When we arrived the lady on reception was pleasant enough but offered no information about the hotel itself apart from we couldn't use the bar or restaurant on Saturday as there was a wedding on. At first I... More 

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scunthorpe
Contributor
13 reviews 13 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for one night here.Found the lobby and the reception very pleasant and warm.The receptionist was welcoming and helpful.Our room was abit basic and dated but clean and comfortable.Was cold at first but working the radiator was simple and soon the room was warm.The bed was comfortable with clean fresh bedding.The breakfast was ok with a good choice but abit... More 

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gosport
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed for one night on business Whilst the rooms were a little dated it was a very tidy hotel and for around £70 for bed and breakfast great value compared to other hotels Staff were all polite and helpful and whilst breakfast started officially at 630am for cooked breakfast we were able to enjoy the other options from around 6.15... More 

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Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

On arrival, we were greeted by two lovely young ladies, one of them on her first day. It went downhill from there. Our room key barely worked, had to try 5 or 6 times before it would work everytime. The bed sheet was far too small for the bad...it couldn't even tuck in on any side, so ended up getting... More 

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Exeter, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Sarah on reception was very polite and went out of her way to help me by finding a telephone charger on a number of occasions and helping me with directions,going as far as printing details off Google. Her customer service was second to none. The hotel was clean and my breakfast was more than ample. The view over the rowing... More 

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Cardiff, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The whole experience didn't start well when the young man on reception was on the phone as we arrived after travelling 200 miles. When he did look up at the conclusion of the quite lengthy call, he immediately took the next incoming call! Both rude and unprofessional. No information was offered about the hotel and when I asked, he actually... More 

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was not one of the greatest of hotels I have stayed in. I was with a group of 12 and even though no one was in the restaurant it too them 45 minutes to seat us for dinner on the first night, the food was warm but not hot. The buffet breakfast was poor and sparse. The staff were... More 

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SNelOpsMgr, Manager at Quality Hotel Peterborough, responded to this review

Dear Mr Charlie G Firstly thank you for posting a review. I'm very happy that you found my team friendly. I am truly very sorry that we did not meet or exceed your expectations and for the inconvenience caused this time but am confident this was out of character of our normal operation and hope that this wont deter you... More 

Suffolk, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed here for one night on a business trip. What an enjoyable stay it was. I had a few drinks at the bars looking at the lovely view for the lake. I was very much looking forward to room service but it was not something they offered, although when I asked at the bar, they offered to put what... More 

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Hove, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel for one night. The staff were polite, helpful and attentive. Accommodation was basic but clean and the bed was lovely and comfortable. However the food was probably the worst I have ever experienced. We dined in the restaurant before going out and I ordered an 'Aberdeen Angus' burger with fries. It arrived and I immediately... More 

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