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All 30 Peterborough hotels

Park Inn by Radisson Peterborough

3.0 of 5 Hotel   |   Telephone House | Wentworth St, Peterborough PE1 1BA, England
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Park Inn by Radisson Peterborough
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77%
Ranked #10 of 30 hotels in Peterborough
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Oldham5 London, United Kingdom
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267 people have reviewed this hotel

Traveler rating
    99
    105
    43
    13
    7
See reviews for
21
91
20
91
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Danish first
  • English first
  • German first
  • Any
English first
London, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a nice stay at the Park Inn by Radisson, arrived and was greeted by a lovely receptionist who was very helpful. Parking is free to guests which is always a nice touch, room was of good size as stayed in a suite, bed was comfortable and room was nice and clean. Drinks at bar are reasonable although cannot comment... More

Was this review helpful? Yes
Richard M, Manager at Park Inn by Radisson Peterborough, responded to this review

Dear guest. Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at the Park Inn Peterborough. Thank you also for your comments regarding Rachel on Check-in. I will ensure that these are passed on to her and the rest of the team. We look... More

Peterborough, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Ideal city centre location, modern and comfortable, easy parking when not full and free wi-fi internet access. Food is not good quality, standard hot buffet breakfast, undercooked bacon, overcooked eggs but alternative available. Evening Meals are paasable but not the quality to match the price.

Review collected in partnership with Park Inn by Radisson Hotels

Was this review helpful? Yes
Richard M, Manager at Park Inn by Radisson Peterborough, responded to this review

Dear Guest Thank you for your comments. We are sorry to hear that you were not satisfied with the Breakfast. Our goal is to ensure fresh food is provided and that each item is available for all of our guests. Your review gives us the opportunity to correct any deficiencies we may have in our service. If you would like... More

Northamptonshire
2 reviews
5 of 5 stars Reviewed 1 week ago

Clean, comfortable, well located, reasonably priced hotel with helpful staff. Breakfast provided lots of choice and fresh eggs available upon request. Great location for shops / theatre. Staff friendly and willing to help. Check in / out was speedy and hassle free.

Review collected in partnership with Park Inn by Radisson Hotels

Was this review helpful? Yes
Richard M, Manager at Park Inn by Radisson Peterborough, responded to this review

Dear guest Thank you for your comments and taking the time to review us. We look forward to welcoming you back to the hotel when you are next in the area. Regards Richard McVeigh Operations Manager More

Redditch, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

If you are looking for a short stay hotel you would find it difficult to beat this one. Excellent location for the city centre, (five minutes at most), very comfortable rooms, good breakfast and very welcoming staff.

Review collected in partnership with Park Inn by Radisson Hotels

Was this review helpful? Yes
Richard M, Manager at Park Inn by Radisson Peterborough, responded to this review

Dear Guest Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Please friend us on Facebook and twitter to stay informed of our upcoming specials! Regards Richard McVeigh Operations Manager More

Basingstoke, England
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We actually stayed here on a complimentary visit after a disappointing visit a few months previous. The manager was brilliant in handling my complaint, and put us up in a suite, which was amazing. The room was great, bed super comfy, reception service and bar great. My only gripe was with breakfast, we did have to wait over 10 minutes... More

Was this review helpful? Yes
Richard M, Manager at Park Inn by Radisson Peterborough, responded to this review

Dear Guest Thank you for taking the time to leave a positive review, and giving us the opportunity to redeem our self showing that your previous stay was not our normal level of service. I am sorry that you had to wait for items to be replenished at breakfast. The Head Chef has noted your comments and of course apologised... More

Norwich, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

A great chain hotel which was enhanced by the friendly staff. Stayed one night on business and as the hotel was fully booked ended up in a disabled room: a little quirky, but on the plus side more spacious than a standard room, and very clean. Bar prices were on the high side, but that's not unusual for hotels. Breakfast... More

Was this review helpful? Yes
Richard M, Manager at Park Inn by Radisson Peterborough, responded to this review

Dear Guest Thank you for your comments and taking the time to review us. I will be sharing your comments with the rest of the team at the hotel. On behalf of our entire staff here at the Park Inn we would like to thank you for your business and we hope to see you again when your travels bring... More

London, United Kingdom
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I spent a night in the hotel and I have never experienced anything like this in my life. - Bar staff lazy and it felt like we were doing them a favour - Waiters in the restaurant rushed us and had no training what-so-ever - Saturday morning duty manager (Sam) comes up to our room, accused us... More

Was this review helpful? Yes
Richard M, Manager at Park Inn by Radisson Peterborough, responded to this review

Dear Guest. I apologize for the disappointing service you received from our staff, this is not the norm, evident from our online reviews. Our team works hard to ensure our guests are comfortable and receive our best “Yes I Can!” service from all team members. As you are aware, smoking is prohibited in the hotel. When you arrived at the... More

Bristol, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

I have stayed at Park inn many times and have generally had a good experience. However the hotel was let down by the restaurant. The food was dreadfull. There were about 6 of us and not one person was happy with the food overall. It was either burnt, undercooked, had to much grease on it and it also took a... More

Review collected in partnership with Park Inn by Radisson Hotels

Was this review helpful? Yes
Richard M, Manager at Park Inn by Radisson Peterborough, responded to this review

Dear Guest Thank you for your comments On behalf of our entire staff here at the Park Inn we apologize for the concerns you have about your experience at this hotel. We regret to hear your dining experience did not meet your expectations. I understand you spoke with Joy while you was here and you comments were discussed with the... More

Rainham, United Kingdom
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Our party stayed in a couple of standard rooms from a Thursday to Saturday in March. The hotel is situated in the centre of Peterborough within easy reach of shops, restaurants, the cathedral and the railways station. It has a car park which is free to those staying in the hotel. It is fairly modern, clean and functional with fast... More

Was this review helpful? Yes 1
Richard M, Manager at Park Inn by Radisson Peterborough, responded to this review

Dear Guest Thank you for your review and your positive comments regarding the staff, they really are a credit to the hotel. We are sorry to hear that you were not satisfied with the food at the hotel. Our goal is to ensure fresh food is provided and that each item is available for all of our guests. Your review... More

Birmingham, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 4 weeks ago

Arrived on Friday Evening, and first impressions were not good. Very noisy, drunk punters, and you could smell the beer from outside.I really thought i was in for a sleepless night, but the room was well sound proof. Great nights sleep, bed comfortable and large. Room was clean and fresh. Staff welcoming and friendly, and breakfast was good, with a... More

Was this review helpful? Yes
Richard M, Manager at Park Inn by Radisson Peterborough, responded to this review

Dear Guest We appreciate you taking the time to complete a survey regarding your recent stay with us. On the Friday night we did have a function at the hotel which is where the guests were from. We do try and contain the guests just to the function room but due to the smoking laws that are now in place... More

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Additional Information about Park Inn by Radisson Peterborough

Also Known As:
Park Inn By Radisson Peterborough Hotel
Park Inn By Radisson Peterborough Hotel Peterborough
Park Inn Peterborough
Peterborough Park Inn
Address: Telephone House | Wentworth St, Peterborough PE1 1BA, England
Phone Number:
Location: United Kingdom > England > Cambridgeshire > Peterborough
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Business Hotel in Peterborough
Price Range (Based on Average Rates): $
Hotel Class:3 star — Park Inn by Radisson Peterborough 3*
Official Description (provided by the hotel):
Please note that the Restaurant will be closed on Fridays and Saturdays in December due to the festive Parties taking place at the hotel. ... more   less 
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