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Park Inn by Radisson Peterborough

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Telephone House, Wentworth St, Peterborough PE1 1BA, England
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Park Inn by Radisson Peterborough
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Park Inn by Radisson Peterborough
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403 reviews from our community

Traveler rating
    147
    163
    59
    23
    11
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39
125
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131
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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Sunderland, United Kingdom
Top Contributor
67 reviews 67 reviews
29 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 1 week ago

stayed 2 nights warm welcome from receptionist went to room to unpack very large room with very modern bathroom with walk in shower ,all areas in the hotel are spotless and staff on hand all the time, after good nights sleep we went to breakfast plenty of choice buffet style fruit juices cereal and cooked breakfast fresh bread and sliced... More 

Was this review helpful? Yes
Matthew G, Manager at Park Inn by Radisson Peterborough, responded to this review

Dear Larkmans22, Thank you very much for sharing your 5 star review following your stay with us. I will make sure your kind comments are shared with the team, including Ben. Thank you again, and we look forward to welcoming you back to the hotel soon. Regards Matthew G Operations Manager More 

Accrington
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, clean room just a bit of odour from shower. Breakfast had a good selection of food but felt that too much was prepared in advance and therefore went cold. Our main concern was the staff, virtually from arrival we did not see a smile on any faces. They looked very miserable and tired especially at breakfast. We visit... More 

Was this review helpful? Yes
Matthew G, Manager at Park Inn by Radisson Peterborough, responded to this review

Dear Vanessaorourke, Thank you for your review of your recent stay with us, and please accept my apologies that we did not meet all of your expectations. It is concerning to read of your experiences with our team, as we pride ourselves on giving great friendly service to our guests, which can be seen through many other reviews on this... More 

Derby
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here on good Friday for one night. We hadn't gone expecting the world, we knew it's a 3* hotel but there were some shortcomings that could make all the difference. 1. Receptionist training. The girl checking us in was young but needed more training to be able to provide good customer service. Twice she referred to issues with... More 

Was this review helpful? Yes
Matthew G, Manager at Park Inn by Radisson Peterborough, responded to this review

Dear Kelly W, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Park Inn we apologise for the concerns you have about your experience at this hotel. We appreciate the feedback and will work hard to address the issues you have raised. I have... More 

uk
Contributor
18 reviews 18 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here Thursday night as we were going to see the real thing at the key. Car park attached to hotel free if a staying in hotel. Hotel really nice, clean spacious room bed a little firm. Very convenient for city centre shops, TK Max right next to hotel, 2 minute walk to pedestrian area. We walked to the key... More 

Was this review helpful? Yes
Matthew G, Manager at Park Inn by Radisson Peterborough, responded to this review

Dear Watty777, Thank you for taking the time to post your 5 star review of the hotel following your recent stay with us. On behalf of the team, we are delighted you enjoyed your experience here, and we look forward to welcoming you back in the future, Regards, Matthew G Operations Manager More 

Hastings, United Kingdom
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked two rooms for our family stop over in Peterborough. Our check in was fast with no problems. The rooms were located next to each other. The staff on reception were very polite and looked professional. The rooms were a good size and spotlessly clean. Also comfortably furnished and modern. The breakfast the next day was excellent. Great choice and... More 

Was this review helpful? Yes
Matthew G, Manager at Park Inn by Radisson Peterborough, responded to this review

Dear Dean F, Thank you for posting your 5 star review of the hotel, we are delighted that you and your family enjoyed your stay with us. We hope to have the opportunity to welcome you back to the hotel in the future. Regards, Matthew G Operations Manager More 

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