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Premier Inn London Ruislip Hotel

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Ickenham Road, Ruislip HA4 7DR, England
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Premier Inn London Ruislip Hotel
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174 Reviews from our TripAdvisor Community

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Oakville, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Having family on the outskirts of London who do not have the room to accommodate us when visiting can be a challenge but this Premier Inn is perfectly located. I am always reluctant to stay at a "budget" hotel but this property while having a frugal feel about does not feel cheap. Sure there is the absence of the usual... More 

Review collected in partnership with premierinn.com

Helpful?
Thank paulinyyz
Ulceby, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Really uncomfortable bed! Despite their claims! Very very noisy had to complain drunks running up and down the hall way for the night Supposed to be a family room my daughter got a couch to sleep on Bed far to high!!!!! You need to make a running jump to get on it!!

Helpful?
Thank lincsfamily2015
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

We spent one night here in a family room which was very clean and spacious. The best thing about the hotel though was the staff. Friendly and helpful, we were made to feel very welcome.... Thank you 😁

Helpful?
Thank Kay W
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 5, 2016 via mobile

The room was fine, clean spacious and had everything you'd expect for a Premier Inn. The tv could do with being replaced, it was a bit past its best. The member of staff did an excellent job and couldn't of been more helpful. We will definitely stay again.

Helpful?
Thank Al C
London, United Kingdom
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 4, 2016

This Premier Inn is good, but what made it exceptional were the incredibly friendly, helpful and kind staff. Everyone we met on reception was brilliant and it really made our stay! The attached Beefeater is fine for breakfast (nothing special). Room comfortable and quiet.

Review collected in partnership with premierinn.com

Helpful?
Thank green_eyes_2787
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 23, 2015 via mobile

Stayed here for a couple of nights whilst we visited London and Windsor, ideal location. The staff are really friendly and nothing is too much trouble in the hotel. The rooms are standard Premier in, clean and functional, but it's the staff that make this place. As a team they are are always ready to help and they are a... More 

Helpful?
Thank Shaun H
Doha
1 review
1 of 5 stars Reviewed December 21, 2015

Cot so bad I wouldn't let me dog sleep in it. We booked two nights and the second night we stayed elsewhere and used the room to store our bags which is all it was good for. On the other hand, the staff where friendly and the room was clean.

Review collected in partnership with premierinn.com

Helpful?
Thank triptriptrip247
WhitbreadHotels, Online Customer Services at Premier Inn London Ruislip Hotel, responded to this review

Hi triptriptrip247 Thanks for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our cot beds fell far short of your expectations. Please be assured that your feedback is very much appreciated as it enables us to improve... More 

Sleaford, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed December 17, 2015

I arrived for breakfast at 07:10 and was ‘greeted’ by a gentleman wearing earrings who told me to sit anywhere (no other welcome comment offered). This I did and was then immediately told to move to another table (despite the table I was at having a laid place for breakfast) as I apparently was not at the correct table? I... More 

Review collected in partnership with premierinn.com

Helpful?
Thank M_Goodman_MBE
WhitbreadHotels, Online Customer Services at Premier Inn London Ruislip Hotel, responded to this review

Hi M_Goodman_MBE Thank you for taking the time to review your stay. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed provide this. Please be assured that your... More 

Seaton, United Kingdom
1 review
5 of 5 stars Reviewed December 14, 2015

Nice friendly staff when we arrived. The room was ready slightly before 2pm check-in which was a bonus. The family room we stayed in was large enough for a large double bed and 2 single beds. It was very comfortable and I was impressed with how clean it was, especially the bathroom. Would definitely stay here again.

Review collected in partnership with premierinn.com

Helpful?
Thank lizzieg4
Paris, France
1 review
5 of 5 stars Reviewed December 5, 2015

We stayed here for one night while visiting our family. The rooms were lovely, spacious, nicely decorated. The beds were comfortable. We had breakfast the following morning in the restaurant next door which was lovely. We just paid on the day although I think you can book it in advance. The hotel is just up the road from the last... More 

Helpful?
Thank Delphine S
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