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All 13 Waterford hotels

Fitzwilton Hotel

4.0 of 5 Hotel   |   Bridge Street | Waterford City, Waterford, Ireland
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Fitzwilton Hotel
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Ranked #11 of 13 Hotels in Waterford
A recent review
3 of 5 stars reviewed 5 days ago
Kate_Tascott Tascott NSW Australia
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800 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tascott NSW Australia
Top Contributor
97 reviews 97 reviews
12 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel is looking a little tired but our room as great – the large penthouse suite that had a great sitting area and separate bedroom. The reception staff especially welcoming and helpful. We had dinner in the Chez K restaurant but wish we hadn’t. The hotel could do with a little upgrading and updating.

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Operations2, Interim General Manager at Fitzwilton Hotel, responded to this review

Dear Kate, Thank you for choosing our hotel for your recent visit to Waterford and for taking the time to post your review on Tripadvisor. Your kind comments regarding the team, particularly our Front Office, were greatly appreciated. I was sorry to read that you did not have an enjoyable evening in Chez K's, we will continue to try and... More

Queensland
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The room and the hotel facilities are fine. The room was spacious and the WiFi very good. excellent breakfast. Some wear and tear in the room with worn and torn upholstery with the stuffing coming out. Main drawback was the noise both from the street traffic and the plumbing rumble - the pipes not the guests!

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Operations2, Interim General Manager at Fitzwilton Hotel, responded to this review

Dear Kathy, Thank you for choosing our hotel and for taking the time to post your review on Tripadvisor. I was delighted to read that you found your room to be spacious, and the breakfast to be excellent. I was disappointed to read that the enjoyment / quality of your stay was impacted by the noise form the street and... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 2 nights. The room was nice but basic. Very clean, bathroom was also clean. Staff were very friendly and prices were okay. Ate in the bar one night and it was nothing special but the price wasn't to bad. I would stay here again

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Operations2, Interim General Manager at Fitzwilton Hotel, responded to this review

Dear Odhran, Thank you for review of the hotel following your recent stay. I was delighted to read that you found your room to be very clean and the team to be friendly. It was great to see that you would return and we look forward to welcoming you back in the future. Kind Regards, Wayne More

Dublin, Ireland
Contributor
18 reviews 18 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

Like some of the other reviewers on here I was extremely surprised that a hotel could be this bad. We arrived on a friday evening and the reception area was nice and modern looking as was the bar. The room was nice so all was looking good. We got cocktails in the bar and although they were nice we were... More

Was this review helpful? Yes 1
Operations2, Interim General Manager at Fitzwilton Hotel, responded to this review

Dear Deisebabe, Thank you for taking the time to post your review, although it was with great regret that I read of your experience in the hotel. It is apparent from your review that we did not meet the standards that we or our guests expect, on this occasion,and I can assure you that we are working hard to ensure... More

Cairns, Australia
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

no in room heating even after numerous phone calls to reception. No maintenance person available to assist! Restricted TV channels. After 20 minutes of having water running, no hot water, rang reception who apologised but boiler hadn't been reset!! What century are we living in? I rang around 9am, I'm sure others had tried for a shower earlier. After a... More

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Operations2, Interim General Manager at Fitzwilton Hotel, responded to this review

Dear bucketlist14, Thank you for staying in our hotel and for taking the time to post your review. I apologise that there was an issue with the hot water on the morning of your stay which in turn delayed your day and caused you to miss out on a planned tour. I take on board your comments about how the... More

Dublin, Ireland
1 review
1 of 5 stars Reviewed 1 week ago

I'm going to write this review as honestly and as fairly as I can. I'll give my view on the good points as well as the bad points. Back In January my sister (Maid of Honour) and Best Friend (Bridesmaid) started organising what should have been one of the best weekends of my life before I got married. I know... More

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Operations2, Interim General Manager at Fitzwilton Hotel, responded to this review

Dear Laura, Thank you for taking the time to post your review. It was with deep regret that I read of your experience. I was very disappointed to read your feedback regarding the restaurant experience on the Friday evening which tainted the remainder of your stay. It appears that there were a number or errors that were not manged well... More

Cork, Ireland
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

In our opinion, the bedroom was reasonable, clean and comfortable. T V did not work. The staff and duty managers were friendly and considerate in manner. The hotel itself was clean and accommodating. However, the breakfast was ample but lacking sufficient items of food on some occasions. We were overcharged for meals which were average, and which were advertised at... More

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Kildare
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

My wife and I stayed here for a golf weekend recently with a group of other couples. We had come from a lovely hotel in midleton and were expecting a top class hotel because of the price difference. We were dissapointed. The rooms were a good size but were very warm and at night time we left the window open... More

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I'm sorry to be giving this hotel a mixed review. The price was reasonable but a comedy of errors and a dirty hotel room did colour our stay. Only one lift worked in the hotel and even that one was an ordeal. The day we arrived the keys to the rooms wouldn't work and every time we left then wanted... More

Was this review helpful? Yes 1
Taunton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Hotel looked good, but set back, not shown on photo. Busy road at front. The breakfast was below standard and the breakfast staff bordering on incompetent. However I cant praise the fron of staff enough. Especially Sharon. They gave us an upgrade for asmall fee to the penthouse. The room was tired with makeshift toilet flush and no air conditioning.... More

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Additional Information about Fitzwilton Hotel

Address: Bridge Street | Waterford City, Waterford, Ireland
Location: Ireland > Province of Munster > County Waterford > Waterford
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fitzwilton Hotel 4*
Number of rooms: 90
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Also Known As:
Fitzwilton Hotel Waterford

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