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Tower Hotel Waterford

Certificate of Excellence
The Mall, Waterford, Ireland
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Tower Hotel Waterford
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Tower Hotel Waterford
Tower Hotel Waterford
Tower Hotel Waterford
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749 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
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  • Spanish first
  • Any
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  • All months
    (749)
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    (186)
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Limerick, Ireland
Level Contributor
15 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Love love love this hotel. Not one bad word to say about it. Very family friendly, excellent value for money, staff are just so nice. Can't wait to stay here again. So central and near everything. Huge playground 5mins walk away, takeaways behind hotel are fab too

Was this review helpful? Yes
Dublin, Ireland
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Booked a golf trip for 8 guys in May. All had great rooms with single occupancy. The food was terrific breakfast and evening meals. The staff very helpful. Car parking (important) was straight forward on the surface at the rear of the hotel. The buzz in the hotel was great and all the guys said they would return and these... More 

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Sydney, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Rooms were basic and a fair price. Clean and quiet. Great location. Dinner and Breakfast were excellent. Staff very friendly and helpful. Caroline at the front desk was the bomb, she really helped us out when we were having car problems. Free wifi is offered but my ipad and iphone would not connect while in the room, could only connect... More 

Was this review helpful? Yes 2
Dublin, Ireland
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Reception staff were extremely helpful when we needed to check in early – we were going to a wedding outside the town that afternoon. Our room was pretty standard, clean and tidy. Service in the bar was excellent, and again very helpful. Next morning, the shower in the room was perfect – high-pressure, easy to control. Breakfast in the dining... More 

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thwmgmt, General Manager at Tower Hotel Waterford, responded to this review

Dear Rocky Roader, Thank you for your feedback. It is very encouraging to read that in general your experience was very positive. Obviously, I am very sorry that your breakfast experience certainly seemed to be far from the standard of service that we pride ourselves on and I have shared your comments with our Restaurant Manager. I do hope we... More 

Dublin, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Booked online. No problems. Good price, looked great in pictures on website. The lobby/bar/restaurant are top notch. Bright, spacious, modern, attractive, nice décor, fixtures and fittings. Clean too. The food (breakfast, dinner and bar food that we had) is absolutely gorgeous and the staff couldn't be nicer or more helpful. Free parking is great but limited so you might need... More 

Was this review helpful? Yes 1
thwmgmt, General Manager at Tower Hotel Waterford, responded to this review

Dear Caitriona F, Thank you for your review. We were pleased to hear that you enjoyed our facilities and that our staff were helpful and our food "gorgeous" as you put it. We appreciate your positive and negative feedback and we will do our utmost to correct the issues that are within our control in the short term. We do... More 

Dunmore East, Ireland
Level Contributor
202 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed 1 week ago

A good three star rather than a four star peoperty which is popular with locals. Parking is out the back but quite limited and likely to be full sometimes if you're checking in late but there is a public (fee paying) car park nearby.

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thwmgmt, General Manager at Tower Hotel Waterford, responded to this review

Dear Dominic DeBurca, Thank you for your recommendation. We are very proud of our 3 star grading! We are fortunate to be able to offer our guests complimentary car parking and our ReNu Treatment rooms are very popular with our inhouse guests and also local guests. We hope to welcome you back again in the near future. Kind Regards, Alicia... More 

Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

stayed here last week with my wife and child and was not at all impressed,the webpage needs to be updated with actual curreent photographs of this place.We got overcharged for our room to start with as the rate we paid did not match what is actually there !. Our room may have been on a motorway with the traffic and... More 

Was this review helpful? Yes 2
thwmgmt, General Manager at Tower Hotel Waterford, responded to this review

Dear Debbie D, We were very disappointed to read our feedback. I am very sorry that you did not enjoy your stay. We provide confirmation letters/email/texts to all reservations at which time the details including rates and what exactly is included in the rate. All the images on our website and actual images of the bedrooms with all rooms types... More 

Bristol
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff were so friendly in all services , from reception, bar staff , restaurant and house keeping, Clint in house keeping was so accommodating coundn't do enough for me and my family. Spotless clean in all areas. Beds so comfey and clean.Will defnitley come back. Everything you would want when you go on holiday

Was this review helpful? Yes 2
thwmgmt, General Manager at Tower Hotel Waterford, responded to this review

Dear Mary O, Thank you for your lovely feedback. We really appreciate it and hope to see you all again in the very near future. Kind Regards, Alicia Maguire General Manager More 

Vinita, Oklahoma
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

If you like an old style European hotel this one is great. Up the stairs, down the corridor, turn right and down another corridor, and then right again to my room. Rooms and bathroom was typical of European hotels. Rooms were exceptionally clean. This is a small hotel with a noisy pub across the street, it that bothers you, you... More 

Was this review helpful? Yes 1
thwmgmt, General Manager at Tower Hotel Waterford, responded to this review

Dear b k s, Thank you for your extensive review and your recommendation to other Tripadvisor Readers. We are fortune to have a great team of hardworking of people and it’s really great to see them recognized for their efforts. We do hope you will visit Ireland again and that we will have the opportunity to look after you once... More 

Kildare
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 4 nights with my Wife and 3 young kids. We were upgraded to one of the superior rooms, which was huge and a great help for fitting everything that comes along with the kids! There is a nice clean pool which has a small toddler pool to the side. All the staff were very friendly, especially in... More 

Was this review helpful? Yes 1
thwmgmt, General Manager at Tower Hotel Waterford, responded to this review

Dear armstrj2, Delighted to read that you had such an enjoyable family break that you extended your stay by an extra night. What better endorsement could we ask for! Thank you most sincerely. We look forward to looking after your all again in the near future, Kind Regards, Alicia Maguire General Manager More 

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