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All 13 Waterford hotels

Tower Hotel Waterford

3.0 of 5 Hotel   |   The Mall, Waterford, Ireland
Hotel amenities
Tower Hotel Waterford

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Ranked #8 of 13 hotels in Waterford
A recent review
5 of 5 stars reviewed 3 days ago
Ela W Portlaoise, Ireland
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471 people have reviewed this hotel

Traveler rating
    150
    137
    90
    56
    38
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88
150
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72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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  • French first
  • German first
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English first
Portlaoise, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed there for one night sat 12.04.14 Great service, beautiful hotel. Breakfast was amazing, we could eat as much as we wanted, full irish, cereals, fruits and juices. great locations, Well recomended :)

Was this review helpful? Yes 1
Roscommon, Ireland
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed on a weekly basis at the Tower Hotel Waterford from September 2013 until April of 2014. I can heartily recommend this excellent venue. I am in the position of reviewing this Hotel over a pronlonged period.Situated in the heart of the city, the location is perfect. The food was excellent, the rooms were spotless and the Customer Care... More

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Myself and my wife stayed here for a weekend we got to the hotel at about 3 or 4 on the Friday no problem checking in, stayed in our room till maybe 7 and went to the bar for food which we both had lamb and it was delicious, we had our lunch in the bar the next day it... More

Was this review helpful? Yes 2
thwmgmt, General Manager at Tower Hotel Waterford, responded to this review

Dear Reviewer, We are delighted that you enjoyed your recent stay and that you took the opportunity to dine with us on several occasions. Our Kitchen team will be delighted to hear that your meals were all very enjoyable. We do hope you will return to us again in the near future. Thank you for taking the time to pass... More

Senior Contributor
22 reviews 22 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I drove through on Tuesday and make the fastest pit-stop of all time for a quick coffee and sandwich at the Tower Hotel. I was served by Nigel H in the bar. The friendliest and most efficient customer service I have received in a very long time. Well done Nigel - you are a credit to the Hotel. P.S. The... More

Was this review helpful? Yes 2
thwmgmt, General Manager at Tower Hotel Waterford, responded to this review

Dear Reviewer I am delighted that Nigel took such good care of you. Thank you for sharing your feedback. I will pass on our kind words and I know he will be delighted to receive them. It gives us all a spring in our step when guests leave us after such a positive experience and take the time to let... More

Waterford, Ireland
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had Sunday Lunch here over the weekend in the Bistro Restaurant to celebrate my mum's 75th birthday and had a splendid meal. The location of our table was such that we had a view of all things happening. Staff were pleasant and attentive, without overdoing it. Having had lunch there a number of months earlier, it is clear that this... More

Was this review helpful? Yes 3
thwmgmt, General Manager at Tower Hotel Waterford, responded to this review

Dear Guest, We were delighted to read your review about your recent Bistro lunch experience. Sunday lunch gatherings are a unique family event these days and even more special when celebrating a special birthday. We look forward to welcoming you back to the Hotel again in the near future, Kind Regards Alicia Maguire General Manager More

Paris, France
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Rooms were OK, staff on floor looked like they were on the edge.. Very under staffed when I was there & I couldn't identify any management or supervision. Location is great but its in need of a some structural management changes I think. Food and service were very nice but just hard to buy anything because everyone was so busy.

Was this review helpful? Yes 2
thwmgmt, General Manager at Tower Hotel Waterford, responded to this review

Dear Guest, Thank for you for your review. I am sorry that you felt we were understaffed during your stay. This is certainly not the case as there is always a minimum of at least 1 supervisor or manager and staff members in each department of the Hotel at all times from 7.00am - 11.00pm. I do hope we will... More

Wexford, Ireland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here again and really enjoyed it. As before the room was modern and spotless,the staff friendly and courtiousand ,the food,from a very good menu,was cooked to perfection.The pubpic areas[corridors,lifts,bar and foyer etc] are brightly lit and well maintained. Well done again.

Was this review helpful? Yes 1
thwmgmt, General Manager at Tower Hotel Waterford, responded to this review

Dear Guest, Thank you for great feedback and for choosing the Tower Hotel yet again. We are thrilled to hear that you enjoyed your stay. It really means a lot when we receive such positive feedback. Kind Regards, Alicia Maguire General Manager More

Sydney, Australia
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stopped off in Waterford for one night and stayed here. The staff could not have been more accommodating. The rooms were large and comfortable. The heating worked well and the bathrooms were clean. There was a great leisure centre with a pool jacuzzi and sauna as well as a gym. The one negative here was that the pool pH... More

Was this review helpful? Yes 1
thwmgmt, General Manager at Tower Hotel Waterford, responded to this review

Dear Guest, Thank you for your review. We are delighted that you had a comfortable stay with us. I apologize that breakfast was disappointing. This really is not the regular feedback that we receive. Our swimming pool PH levels are rigorously checked and logged every 2 hours to ensure that the pool is at all times within the optimum levels... More

Bodmin, United Kingdom
Top Contributor
92 reviews 92 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here on a Saturday night on way to Cork. Lovely hotel. Room needed a bit of TLC. Food was excellent especially the breakfast buffet and the location was superb right next door to Waterford Crystal so was able to get on the first tour of the day. The staff were excellent and very helpful.

Was this review helpful? Yes 1
thwmgmt, General Manager at Tower Hotel Waterford, responded to this review

Dear Guest, Thank you for your feedback and for your very kind words about our food and our team. We are fortunate to have an excellent location only 2 minutes from the iconic Waterford Crystal. We do hope you enjoyed your time in Ireland. Kind Regards, Alicia Maguire General Manager More

Waterford, Ireland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I had my wedding here on Valentines Day bringing alot of out of town people to stay here as well, I am still getting raving reviews from everyone as to how fantastic the food was, how great the staff were and how ideal their bedrooms were so well done Tower Hotel. As for myself I can't even describe how proud... More

Was this review helpful? Yes 1
thwmgmt, General Manager at Tower Hotel Waterford, responded to this review

Dear Tracy, It was our pleasure to look host your recent wedding. Thank you for your very kind words. We take great pride in looking after wedding guests. Best wishes to you and Pat for your married life and we look forward to seeing you for your 1st Anniversary Dinner with our Compliments. Kind Regards, Alicia Maguire General Manager More

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Additional Information about Tower Hotel Waterford

Also Known As:
Hotel Waterford
Address: The Mall, Waterford, Ireland
Location: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Waterford
#7 Business Hotel in Waterford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Tower Hotel Waterford 3*
Official Description (provided by the hotel):
Tower Hotel Waterford In the heart of Waterford city, overlooking the marina, the Tower Hotel & Leisure Centre is the perfect accommodation venue whether your visit to Waterford is for business or pleasure. ... more   less 
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