We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Waterford Castle Hotel

4.0 of 5 The Island, Ballinakill, Waterford, Ireland
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Waterford Castle Hotel
Professional photos View all
Browse nearby
Waterford Castle Hotel
Write a Review

809 reviews from our community

Traveler rating
    508
    168
    72
    44
    17
See reviews for
215
344
7
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (809)
  • Mar-May only
    (198)
  • Jun-Aug only
    (260)
  • Sep-Nov only
    (220)
  • Dec-Feb only
    (131)
All months
Top Contributor
58 reviews 58 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars NEW

We spent a weekend in one of the houses on the island. On arrival we were given the keys to the house and first impressions were good. The house was very clean and spacious, however are in a need for a good paint job on the outside. Our house was roasting, heat was on 49 degrees!!! Large sitting room and... More 

Was this review helpful? Yes
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post your review, and give us such wonderful feedback on your stay at The Garden Lodges here at Waterford Castle. They are a home away from home the advantage of being on an Island is the tranquillity. I am glad to see you were able to explore the island and enjoy... More 

Wicklow, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed un Waterford city and booked Waterford Castle for afternoon tea for a group if 13 ladies for a hen weekend. The staff were very helpful as we decorated the room we were in. We had the tea party in the conservatory, beautiful setting and grounds. Would recommend a visit, only about 10 minutes drive from the city and for... More 

Was this review helpful? Yes 1
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post your review and give us such wonderful feedback. We are very fortunate to have such a unique property and are delighted that you enjoyed Afternoon tea with us. The ferry trip is an added bonus and we hope you all enjoyed the Hen Weekend in Waterford. I will share your... More 

Senior Contributor
29 reviews 29 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visited Ireland for our 10 year anniversary and spent our actual anniversary day and evening at Waterford Castle. After taking the ferry, we drove through the trees to the clearing where the castle is located. The sun was shining and it took my breath away. It is truly a magical place. We stayed in the Executive Suite, which has... More 

Was this review helpful? Yes 2
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post such a wonderful review. Congratulations on your 10th anniversary and I hope we helped make it a truly special one. We are always delighted when our guests have a memorable experience here at Waterford Castle. Katie at reception along with Fiona in the bar will both be delighted to be... More 

dublin
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Went for a weekend stay with my husband. It's a lovely old style quaint castle. I enjoyed the old style bath but my hubbie's' more into modern stand alone power showers! Have to stay the castle could have been warmer. Our room didn't lend itself to stripping off, however the staff were great and added in a few heaters. The... More 

Was this review helpful? Yes 3
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post your review. I am delighted to see you enjoyed a relaxing break with us and were able to enjoy all the island had to offer. I was disappointed to read that on arrival your room was cold and your experience at breakfast was disappointing and I apologise for this. I... More 

Durban, South Africa
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family and I had lunch in Waterford castle and it was very nice, great service and loved the ambiance of the place. It was from the bar menu and everyone was very happy. we are visiting again this March with a group from South Africa and they are very kindly organising coffee and biscuits for out early morning visit.... More 

Was this review helpful? Yes 1
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post your review and give us such wonderful feedback. We are very fortunate to have such a unique property and are delighted that you enjoyed Lunch with us and that you will be bringing some visitors to see us later this year. I will share your comments with the team here... More 

Rathgar, Dublin
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Went with my husband on a half price voucher. Still not exactly cheap and 40 extra for weekend supplement. The Castle was beautiful. The room lovely and the bathroom, with it's roll top bath and floral ceramics excellent. Everything clean and fresh. The Receptionist was very nice and helpful. The man who silently took our bags reminded me of someone... More 

Was this review helpful? Yes
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post your review. I am glad to see that you had a pleasant stay with us. We are very fortunate to have such a unique property not a typical Hotel but the quirkiness of the property and the bedrooms always delights our guests. The gentleman you encountered and who assisted with... More 

Ireland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We had a lovely evening at the castle on Saturday and I just wanted to compliment the hotel for great service and accommodating our little group so well. Mairead at reception was very helpful with arrangements and facilitating use of a voucher, and the bar/restaurant team very helpfully made available a little private room for our group of 8 which... More 

Was this review helpful? Yes
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post such a wonderful review. We are always delighted when our guests have a wonderful and memorable experience here at Waterford Castle. I am delighted that Mairead and the bar and restaurant team were able to assist you with your initial booking and dining needs enabling you to enjoy a relaxed... More 

Marietta
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 24, 2015

We arrived on a rainy day and the bell hop grabbed a bag and dragged it up the concrete steps as if weighed as much as an elephant, hence scratching the bag. When we entered the main reception we were greeted with a smoky room most likely due to the fireplace but it not a well ventilated one. We were... More 

Was this review helpful? Yes 1
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to give us your feedback. I was very disappointed to read that you did not enjoy your recent stay with us and I am sorry that we were unable to resolve the issues you encountered during your time with us. I will share your review with the team here and we will... More 

Cork, Ireland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 21, 2015

stayed over in the lodges,had a great time. They were clean,beautifully done.Had food in the club house and was great. Husband had fantastic time playing golf and kids enjoyed the kids club.Will be back.

Was this review helpful? Yes 3
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post your review, and give us such wonderful feedback on your stay at The Garden Lodges here at Waterford Castle. We really appreciate your comments and I look forward to sharing your review with the entire team. We look forward to welcoming you and your family back to Waterford Castle in... More 

Waterford City
Contributor
14 reviews 14 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed January 16, 2015 via mobile

The food in this restaurant has to be the most pretentious cuisine we've ever eaten. Or rather not eaten. The salad for starters. What salad? No a single leaf of the plate. The goats cheese was an over whipped mess in random blobs on the plate. Trying to have a master chef appearance but lacking flavour. The main course of... More 

Was this review helpful? Yes 2
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post your review. I was very disappointed to read that you found the whole experience less than satisfactory and I would like to apologise for not meeting your expectations and any distress caused. The Munster Room has held 2 AA rosettes for a number of years and the entire team both... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Waterford Castle Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Waterford Castle Hotel

Address: The Island, Ballinakill, Waterford, Ireland
Location: Ireland > Province of Munster > County Waterford > Waterford
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Waterford Castle Hotel 4*
Number of rooms: 67
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, World Independent Hotel Promotion, Travelocity, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Waterford Castle Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Waterford Castle
Hotel Style:
#2 Romantic Hotel in Waterford
#2 Family Hotel in Waterford
#2 Luxury Hotel in Waterford
#3 Business Hotel in Waterford

728 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (334)
Viewed
Hotel & grounds (88)
Viewed
Room/suite (85)
Viewed
Bathroom (32)
Viewed
Pool/beach area (2)
Viewed
Dining (19)
Viewed
View from room (17)
Viewed
3:18
Videos (1)
Viewed
Other (90)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (365)
Viewed
Apartments (32)
Viewed
Deluxe Double Room (62)
Viewed
Deluxe Suite (99)
Viewed
Restaurants and Bars (14)
Viewed
Standard Double Room (63)
Viewed
The Hotel (95)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Hotel & grounds (2)
Viewed
Dining (2)
Viewed
Room/suite (3)
Viewed
Pool/beach area (1)
Viewed
Other (21)
Hotels you might also like...
Check In Check Out
Price Your Stay