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Waterford Castle Hotel

Certificate of Excellence
The Island, Ballinakill, Waterford, Ireland
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Waterford Castle Hotel
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861 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
  • English first
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  • Italian first
  • Spanish first
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English first
  • All months
    (861)
  • Mar-May only
    (235)
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    (274)
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1 review
5 of 5 stars Reviewed yesterday NEW

Not only the most divine grounds & charming castle but the staff, particularly Miriam were so helpful & welcoming. We loved meeting and chatting with Seamus & wish him every success & enjoyment with his new venture. We will indeed be coming back! Would rate Waterford castle as a must see location.

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5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

My wife and I LOVED our stay at Waterford Castle! Our accommodations were so comfortable and the staff were very nice and accommodating. If you're looking for an authentic castle to stay in, this is the place. The breakfast the next morning was delicious and the breakfast room was very charming and nice. The grounds are beautiful and filled with... More 

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Dublin, Ireland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Spent 5 days in Waterford Castle - Self Catering houses in June. I have to say we had a great week - houses are just amazing and there is a playground close by which suited our 2 year old - also golf club was perfect for dinner really relaxed and catering for kids - as we were travelling with a... More 

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Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful castle on a lovely little island. Stayed in the bungalows because we were traveling with a party of 5. Spacious rooms with nice modern designs. First full separate washer/drier on our trip. Comfortable beds. The ferry ride is 5 minutes and runs all night. Never waited more than 10 minutes to be picked up. In town, old man pubs... More 

Was this review helpful? Yes 1
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Matthew, Thank you for taking the time to post your review. We are delighted that you enjoyed your stay with us here on The Island. The Garden Lodges are a great base for a short break .The ferry ride across never fail to disappoint children of all ages. Dinner at The Castle is a treat and I am delighted... More 

Madison, Wisconsin
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in a 3 bedroom self-catering lodge, my husband and I and our 15 year old daughter. The lodges have a minimalist decor and were very clean! Our beds quite comfortable! We did no cooking (that isn't my idea of a vacation) but the kitchen appeared to be well-stocked. Our back door would not completely close or lock and... More 

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Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post your review, and give us such wonderful feedback. The Garden Lodges here at Waterford Castle are a home away from home. Very spacious, and equipped with everything you need for a relaxing stay. We do have Lodges suitable for wheelchair users or guests with mobility issues. These Lodges have a... More 

Dubin
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The lodges were clean and airy and had every accomodation you would look for in self catering. The kitchens and bathrooms were clean and very well appointed and the beds were very comfortable. Some of the paint work was dirty - just normal wear and tear, nothing some maintenance couldn't fix up. The surroundings were beautiful and quiet. When we... More 

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Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post your comments in relation to your recent visit to Waterford Castle. I was happy to see that The Lodges were to your liking, I was disappointed to read that some aspects of your stay were disappointing. I would like to apologise for the shortfalls experienced and the distress caused to... More 

Vancouver, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

- Rooms were Victorian in era and architecture. Clean, spacious, comfortable. - Dinner (included in our package) was a 2 rosette restaurant that did not disappoint. Continental modern cuisine with local-inspired dishes, this was one of the highlights - Staff were friendly and informative - The grounds were beautiful and gave the distinct impression of country-side seclusion

Was this review helpful? Yes 1
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post such a wonderful review. We are always delighted when our guests find the time to post their experiences. I am delighted that you were able to enjoy all the Castle has to offer. We are very proud of our culinary reputation and glad you had the chance to experience Dinner... More 

Vancouver, Canada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The 'wonderful' reviews must be from a lot of star-struck people who looked no farther than the word "Castle" in deciding this is a four-star and luxurious resort. Yes, the grounds were lovely, and the staff were reasonably good, but our stay in The Glin Room was Grim. First, the washroom, while fitted with a claw-foot tub and decorated toilet,... More 

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Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for sharing your views with us. I was very sorry to read of your profound disappointment with Waterford Castle and hope you will accept our sincere apologies for not meeting your expectations. We welcome all feedback from our guests as it enables us to improve and evolve. I have noted your comments and I will share... More 

Ireland
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Spend two nights in lodges at Waterford Castle with family group. Hotel is on an island accessible by a car ferry which runs every 15 mins. Lodge no 30 is wheelchair friendly and very large and comfortable. One double bedroom ensuite downstairs and three doubles upstairs two ensuite. Great walks around grounds with deer to be seen in evenings when... More 

Was this review helpful? Yes 1
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post your review, and give us such wonderful feedback. The Garden Lodges here at Waterford Castle are a home away from home, very suitable for families and groups of friends. I am glad to see you were able to enjoy the walks on the Island and meet some of the wildlife.... More 

Amherst
Level Contributor
82 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at Waterford castle for one night - it is an enchanting place with a lot of character and I would give it 3.5 stars. I loved the drive up to the castle and seeing it from the road as we entered. We ate dinner at the restaurant and the experience was better than the food. The rooms and... More 

Was this review helpful? Yes 3
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post your review following your recent stay with us. I am delighted that you were able to enjoy all the Castle has to offer on your resent trip. The Tree lined drive as you approach the Castle is pretty special. It changes with the seasons and never fails to disappoint first... More 

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