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All 13 Waterford hotels

Waterford Castle Hotel

4.0 of 5 Hotel   |   The Island, Ballinakill, Waterford, Ireland
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Waterford Castle Hotel

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Ranked #2 of 13 hotels in Waterford
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Terry S Western Springs, Illinois, Usa
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651 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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English first
Western Springs, Illinois, Usa
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

On an 45th wedding anniversary trip to Ireland, we decided to stay for the first time in a castle. We choose the Waterford Castle Hotel because of its reviews and its location. We were not disappointed. The reservation process on-line was easy and convenient. I'm the type who likes to confirm these on-line reservation with a phone, which I did.... More

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Derek C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer Thank you for sharing your feedback with us. Belated Happy Anniversary wishes from all at Waterford Castle. To hear that you were not disappointed was most rewarding for us. I am delighted to read of your findings with our facilities and I will look forward to passing on your recognition to the staff and in particular Linda at... More

Bournemouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Very average hotel. The bedrooms need refitting. Food was ok but breakfast was poor Staff were very attentive and friendly, the main selling point of the business in my opinion. Nice location but next time I am in Waterford I will try somewhere else

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Derek C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer Thank you for reviewing your stay with us. I was disappointed to read that we failed to deliver on expectations in some areas. Your comments have duly been noted for attention. I was however most reassured to learn that staff featured highly on selling points with attentiveness and friendliness on display. I do hope you would come back... More

London
Contributor
15 reviews 15 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for two nights in the hotel lodges. The hotel is situated on a beautiful island, just outside Waterford, (so much so I'm even considering this hotel for my daughter's wedding- and she has no intention of marrying yet! :)). The staff are warm, friendly and nothing was too much trouble for them. We stayed in the lodges,... More

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Derek C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer Thank you for finding the time to share your views following your recent stay. I am delighted to hear that your overall experience was very positive. I must however apologise for the little things and indeed for disappointing in this regard. We are undertaking works on the lodge exteriors at present which will address the issues you so... More

Harker Heights, Texas, United States
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

What an absolutely amazing experience. The property was beautiful and the staff was simply perfect. Upon check in we were escorted to our room. We were in the presidential suite and the room was stunning. That night we ventured out late and being our first day in Ireland we were not aware that most places stop serving food at 9pm.... More

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Derek C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer Thank you for sharing such wonderful feedback. It was a pleasure to read your review and the label of "Amazing Experience" is of such high reward for all of us at Waterford Castle. I was delighted to learn of outstanding customer service and that expectations were exceeded. I will be most pleased to pass your abundant compliments to... More

Montreal, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Located on a private island, this castle is a ferry ride to a step back in time. The grounds are fun to explore and the room, although outdated is charming. The bathroom needed updating with an almost unusable shower, but everything else was wonderful. The food and service were excellent. It was a visit we shall never forget. We enjoyed... More

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Derek C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer Thank you for taking the time to review your stay at Waterford Castle. I was most pleased to read of your experience while with us and we are delighted to receive an excellent rating for food and service. Thank you for choosing to stay with us and we hope to have the opportunity to welcome you back on... More

Belfast, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from a 5 night stay at Waterford Castle Lodges. It was fab-u-lous! Staff fantastic, especially Aisling in bar whose cocktail knowledge is second to none and served me the very best gin martini I have ever had, to Fiona in Munster Room restaurant whose service and attention to detail is unrivalled. Food and drink, staff friendliness... More

Was this review helpful? Yes 2
Derek C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer Thank you for taking the time to write your review. To hear that your experience was as you put it fab-u-lous is most rewarding and indeed humbling for us. I look forward to passing on your recognition to the individuals you have mentioned. I am delighted to read of your findings with the Lodges and I have taken... More

Derbyshire
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Just outside the town centre, Waterford Castle Hotel is situated on its own island reached by a short ferry. We stayed a couple of nights and really enjoyed our stay. Our room overlooked the front of the hotel with a lovely dual aspect. The bed was comfortable and we had a nice bathroom complete with roll top bath and delightful... More

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Derek C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer Thank you for reviewing your stay with us. We sincerely appreciate your kind remarks and thank you for detailing all the positives during your stay. We have chosen to be very transparent on all charges, hence the ferry charge appearing. It was our pleasure to have you with us and thank you indeed for your recommendation. We look... More

Drogheda, Ireland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is located on a private island. The hotel is accessed by ferry which runs very regularly by day and night. From the moment arriving by ferry and driving up to the beautiful castle, we knew that it was a special place. We were checked in very efficiently. We had booked a deluxe room, but were brought up to... More

Was this review helpful? Yes
Derek C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer Thank you for sharing such lovely feedback. Your review was a delight to read and we greatly appreciate your abundant compliments. I look forward to sharing your remarks with all at Waterford Castle. It is most rewarding for us to learn that you had an absolutely enjoyable weekend. It was our pleasure to welcome and look after you... More

London, United Kingdom
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently had a great stay at the Castle. The location is beautiful, the hotel is full of charm and character. The reception area is a great place for a drink and to relax. The restaurant is very good as well. Overall highly recommend this hotel for anyone staying near Waterford.

Was this review helpful? Yes
Derek C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer Thank you for taking the time to post such a great review. To be noted as a" Must Experience if staying in Waterford" is inspiring for us and indeed is most humbling. I will be delighted to pass your compliments to the restaurant staff whom I believe are well deserving of the recognition. Thank you so much for... More

Waterford, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We just had a lovely stay at Waterford Castle. The Castle itself is a delight and will transport you back in time. The location is fabulous and oh don’t get me started on the food, really lovely! A big thank you to all the staff who made us feel so welcome and relaxed.

Was this review helpful? Yes 1
Derek C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer Thank you for sharing such wonderful feedback. It will be my immense pleasure to share your comments with my colleagues at Waterford Castle and in particular the kitchen brigade whom you have highlighted for applause. Our sincere gratitude for your seal of approval and it was our pleasure to have you stay with us. We look forward to... More

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Additional Information about Waterford Castle Hotel

Also Known As:
Waterford Castle
Address: The Island, Ballinakill, Waterford, Ireland
Location: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Waterford
#3 Business Hotel in Waterford
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Waterford Castle Hotel 4*
Official Description (provided by the hotel):
Situated on its own private Island on the River Suir, Waterford Castle Hotel & Golf Resort offers 4 Star Luxury Castle Accommodation nestled in the suburbs of Waterford City.Feel yourself travel through time as you make the magical journey by our complimentary Car Ferry to the 310 acre Island Resort.With an amazing history stretching back to the 6th century, wake up in Waterford Castle Hotel Ireland after a peaceful night’s sleep to the picturesque and enchanting scenes and sounds the island has to offer. Enjoy gourmet food served in our award winning Munster room restaurant and Fitzgerald Bar or simply relax by the large open fire in 16th Century surroundings.For family, group or self catering in Waterford our Island Garden Lodges are the perfect place to experience the South East.Island Activities include our 18 hole Championship Golf Course, our fantastic tennis courts, clay Pigeon Shooting or croquet on the Castle lawns.Waterford Castle also provides a stunning Irish castle wedding venue for an unforgettable Wedding Day. Imagine… A legendary Castle, on an Island Haven; exclusively yours. All in all Waterford Castle Hotel and golf resort provides a luxury destination to escape from life itself. ... more   less 
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