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Waterford Castle Hotel

4.0 of 5 The Island, Ballinakill, Waterford, Ireland
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Certificate of Excellence 2014
Waterford Castle Hotel
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Waterford Castle Hotel
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804 reviews from our community

Traveler rating
    504
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    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rathgar, Dublin
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Went with my husband on a half price voucher. Still not exactly cheap and 40 extra for weekend supplement. The Castle was beautiful. The room lovely and the bathroom, with it's roll top bath and floral ceramics excellent. Everything clean and fresh. The Receptionist was very nice and helpful. The man who silently took our bags reminded me of someone... More 

Was this review helpful? Yes
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post your review. I am glad to see that you had a pleasant stay with us. We are very fortunate to have such a unique property not a typical Hotel but the quirkiness of the property and the bedrooms always delights our guests. The gentleman you encountered and who assisted with... More 

Ireland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We had a lovely evening at the castle on Saturday and I just wanted to compliment the hotel for great service and accommodating our little group so well. Mairead at reception was very helpful with arrangements and facilitating use of a voucher, and the bar/restaurant team very helpfully made available a little private room for our group of 8 which... More 

Was this review helpful? Yes
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post such a wonderful review. We are always delighted when our guests have a wonderful and memorable experience here at Waterford Castle. I am delighted that Mairead and the bar and restaurant team were able to assist you with your initial booking and dining needs enabling you to enjoy a relaxed... More 

Marietta
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We arrived on a rainy day and the bell hop grabbed a bag and dragged it up the concrete steps as if weighed as much as an elephant, hence scratching the bag. When we entered the main reception we were greeted with a smoky room most likely due to the fireplace but it not a well ventilated one. We were... More 

Was this review helpful? Yes 1
Cork, Ireland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

stayed over in the lodges,had a great time. They were clean,beautifully done.Had food in the club house and was great. Husband had fantastic time playing golf and kids enjoyed the kids club.Will be back.

Was this review helpful? Yes 2
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post your review, and give us such wonderful feedback on your stay at The Garden Lodges here at Waterford Castle. We really appreciate your comments and I look forward to sharing your review with the entire team. We look forward to welcoming you and your family back to Waterford Castle in... More 

Waterford City
Contributor
14 reviews 14 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

The food in this restaurant has to be the most pretentious cuisine we've ever eaten. Or rather not eaten. The salad for starters. What salad? No a single leaf of the plate. The goats cheese was an over whipped mess in random blobs on the plate. Trying to have a master chef appearance but lacking flavour. The main course of... More 

Was this review helpful? Yes
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post your review. I was very disappointed to read that you found the whole experience less than satisfactory and I would like to apologise for not meeting your expectations and any distress caused. The Munster Room has held 2 AA rosettes for a number of years and the entire team both... More 

Scottsdale, Arizona
Contributor
11 reviews 11 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Waterford Castle villas for one night on New Year's and enjoyed a gourmet dinner at the castle restaurant for our New Year's treat. If you want to eat dinner here I would recommend reserving ahead of time. The setting is mesmerizing and the food and service equal the royal tone. What a magical experience this place... More 

Was this review helpful? Yes 1
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post such a wonderful review. I am delighted to read that you enjoyed your stay in The Lodges here at Waterford Castle and also took the time to join us in the Munster Room for Dinner and experience all the castle has to offer. The Castle is a truly unique place... More 

Waterford, Ireland
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A real castle in Waterford city. The restaurant is fitting for a castle.the food is very good and the cost not exorbitant for what you get. The ferry across makes it quiet special to see wild deer roam around the island is cool.

Was this review helpful? Yes 2
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to share your feedback. I am delighted to read that you had such an enjoyable time when you visited. We are very fortunate to have such a unique property. We pride ourselves on our food and we are always delighted when we get positive feedback. I look forward to sharing your comments... More 

Ballyshannon, Ireland
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here beginning New Year's Eve for 2 nights for a wedding; and really enjoyed the atmosphere. The dining room menu is excellent and having sampled their quail starter and venison main course which were both cooked to perfection. As the castle itself was booked out we stayed in the Lodges built beyond the golf club house. Leaving the... More 

Was this review helpful? Yes 3
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post your review. Waterford Castle Resort is a unique place and the ideal location for a Winter Wedding. I was very disappointed to read that you found some aspects of your stay disappointing and I would like to apologise for not meeting your expectations. I have shared your comments with the... More 

Lakeland, Florida
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family stayed during the Holiday Season and it was spectacular. The service was wonderful, decor marvelous and our Christmas dinner was delicious and elegant. We loved our walks around the grounds and island, also enjoyed the ferry ride. It was very close to the beautiful city of Waterford.

Was this review helpful? Yes 2
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post such a wonderful review. We are always delighted when our guests have a wonderful and memorable experience here at Waterford Castle. I am delighted that you were able to enjoy all the Island has to offer. It is a magical place but especially so at Christmas Time. We are very... More 

Senior Contributor
22 reviews 22 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stay here every second year got our anniversary and the service is always fantastic. The menu is five star with imaginative and mouth watering dishes. The island is great for a walk too before sipping a drink by the fire in the wonderful lounge area

Was this review helpful? Yes 1
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post such a wonderful review. I am delighted to read that you enjoyed another stay here at Waterford Castle. I will take great pleasure in sharing your comments with the entire team especially the Kitchen and Restaurant staff who take great pride in the Munster Room Restaurant and the Island as... More 

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Additional Information about Waterford Castle Hotel

Address: The Island, Ballinakill, Waterford, Ireland
Location: Ireland > Province of Munster > County Waterford > Waterford
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Waterford Castle Hotel 4*
Number of rooms: 67
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Also Known As:
Waterford Castle
Hotel Style:
#2 Romantic Hotel in Waterford
#2 Luxury Hotel in Waterford
#3 Family Hotel in Waterford
#3 Business Hotel in Waterford

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