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Waterford Castle Hotel

Certificate of Excellence
The Island, Ballinakill, Waterford, Ireland
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Waterford Castle Hotel
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877 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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Paris
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It has been 13 years since I last visited the castle. The location is idyllic set in its own finely wooded grounds next to the picturesque and challenging 18 hole golf course for which Des Smyth must be congratulated there is not much more to ask for. On arrival the welcome was warm and professional, and the upgrade to the... More 

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We got married in Waterford Caste in July. It was perfect, brilliant location, great staff, and the food was amazing. The castle is such a gorgeous location, and the rooms are great.The the holiday homes are really great as well. We couldn't have asked for more. We initially chose Waterford Castle last year as they were very easy to do... More 

Was this review helpful? Yes
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Many Congratulations and we hope you are both enjoying wedded bliss. We are delighted that you had such a fantastic weekend having chosen Waterford Castle as your venue. It is a magical place. Gillian is fantastic at helping all our bridal parties with their plans and always goes that extra mile she will be delighted with your comments.... More 

County Wicklow, Ireland
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed in lodges for one week and had an absolute ball!! This place is magical for every age group. Its fairy tail starts on the ferry over with lovely German man, deer spotting, fire lighting on arrival, woodland walk, cocktails, wine and cheese plate, dinner in The Castle, steaks in The Golf House, tennis, golf, playground, fantastic ambiance and... More 

Was this review helpful? Yes 1
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Julie & family, Thank you for taking the time to post your review. We are delighted that you and your family had such a great time here in The Garden Lodges at Waterford Castle. The Lodges are great for families or groups of friends. A home away from home but with the added bonus of being on an Island... More 

Dublin, Ireland
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here over a weekend in July 2015. The castle is accesses via a quickly little car ferry that constantly runs (24 hrs a day) back and forth between the mainland and the little island the castle is on. Wandering around the island is really nice. On the half hour walk we took around it, we saw a herd of... More 

Was this review helpful? Yes 1
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for posting your review. I am delighted that during your stay you got to experience all The Island has to offer. The Garden Lodges are ideal for families and we have an abundance of Wild Life including Deer who have made the Island home. Seeing them is always a treat for kids of all ages. We... More 

CBS
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a late overnight flight and drove to Waterford that morning stopping in Kilkenny on the way. There is a short ferry ride that runs continuously. There is only a short wait if you wait at all. Check in was easy and our room was ready. Spacious room with large and comfy bed. Large and beautiful bathroom. Tried the bar... More 

Was this review helpful? Yes 2
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Rob, Thank you for posting your review. We are delighted that you chose Waterford Castle as your first stop on your trip to Ireland. I will share your review with the team here who are always happy to hear from our guests. We hope you are enjoying the rest of your trip to Ireland and we look forward to... More 

Dublin, Ireland
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay in the lodges so much last year that we decided to return again this year! Since last year the exterior of the lodges have been painted (badly needed) and look much fresher. Unfortunately this didn't continue inside, the walls are extremely shabby and all the holes in the wall still haven't been filled. We had the... More 

Was this review helpful? Yes
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Jenny, Thank you for taking the time to post your review. We are very happy to see that you are a return guest and that you will probably return again in 2016. The Castle was purchased in March of this year. Since arriving our new owner has invested in making improvements to the Island. The exteriors of the Garden... More 

Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The castle (i.e. large country house) was quite grand, and the grounds wedding-picture photogenic as the place is on its own island. The best part for us was the dinner in the restaurant, included in the "King & Queen of the Castle" package, which made the stay more of a value. The chef was top-notch and the service extraordinary. Best... More 

Was this review helpful? Yes
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Glenn Thank you for your review and very kind comments. We are delighted that you found The Munster Room Restaurant here at Waterford Castle the best in Ireland. Our culinary team are very passionate about the food they produce. They secured 2 AA rosettes recently for the Restaurant something we are very proud of. I look forward to sharing... More 

school
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just back from a 3 night stay at the lodges in Waterford Castle, these are beautiful, very spacious with 3 bedrooms 2 en-suite and a main bathroom with a downstairs toilet as well the houses arte open-plan downstairs. I have stayed here before and this time I thought that they had gone down a little bit the paintwork could do... More 

Was this review helpful? Yes
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear reviewer, Thank you for taking the time to share your review. We are always delighted to receive feedback. I would like to apologise for the few shortcomings you experienced in the lodge. I will address these issues with our Housekeeping staff immediately. I am happy to see you able to also experience staying at the The Castle, it is... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've just returned from a week in one of the lodges in Waterford castle and the holiday blues have already set in. There were 2 adults and 3 children in our party. The Castle itself was beautiful and a little intimidating, but all the staff we encountered were so friendly and inviting. They really made you relax and feel completely... More 

Was this review helpful? Yes
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for sharing your review and giving us such wonderful feedback. We are always delighted when our guests have a memorable stay. The island is an ideal base for a holiday in Waterford. We are 10 minutes from Waterford City centre but a world away once you leave the mainland to embark on the short trip to... More 

Dungannon, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in the lodges for 5 nights. The grounds are very nice especially the approach up to the hotel. I took the scenic walk during my stay - it is nice but I have seen nicer. Play park beside the lodges is great for children! My first impression of the lodges were that they were very clean and modern but... More 

Was this review helpful? Yes
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post your review of your recent stay at The lodges at Waterford Castle. The Lodges are ideal for families and groups. The playground is always a hit with the Children and the Island walks although rustic they are tranquil and encourage walkers to slow down and enjoy the surrounds. Our staff... More 

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