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Waterford Castle Hotel

Certificate of Excellence
The Island, Ballinakill, Waterford, Ireland
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Best prices for: 1 room 1 guest
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Waterford Castle Hotel
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Waterford Castle Hotel
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839 reviews from our community

Traveler rating
    524
    178
    75
    44
    18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Doneraile, Ireland
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 5 days ago NEW

Beautiful setting,lodges were excellent and the kids loved it.They loved the idea of staying on an island and loved the deer roaming.We had never stayed in Waterford before and were pleasantly surprised.The Viking Quarter was excellent

Was this review helpful? Yes
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post your review. We are delighted that you enjoyed your short stay with us here on The Island. The Garden Lodges are a great base for a family and the ferry ride across along with the unexpected site of deer from time to time never fail to disappoint children of all... More 

dublin
Top Contributor
87 reviews 87 reviews
27 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Went for a weekend for friends' wedding. We stayed in one of the lodges for two nights, price was excellent value and the décor was very high-spec, with good layout. The ferry over to the castle is a fun 5-minute trip, and runs 24 hours (every 15 minutes peak time ad every 20 minutes I think off-peak time). There is... More 

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Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post your review, and give us such wonderful feedback following your stay at the Garden Lodges. The Lodges are a great base for a group or family especially when attending a great occasion such as a wedding. The Island is a truly unique place, and I am happy to see you... More 

Dublin, Ireland
Top Contributor
64 reviews 64 reviews
25 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just back from a fab stay in Waterford Castle where a group of 5 of us stayed in a 3 bed lodge. The castle is on an island just 10 mins from Waterford city and a small car ferry brings you across. The castle itself is absolutely beautiful and the grounds are well maintained and lovely for a walk around.... More 

Was this review helpful? Yes 1
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Rossie, Thank you for taking the time to post your review, and give us such wonderful feedback. The Garden Lodges here at Waterford Castle are a home away from home and very spacious, and equipped with everything you need for a relaxing stay. I would like to apologise for the oversights by Housekeeping I will address this with them... More 

Brisbane, Australia
Top Contributor
55 reviews 55 reviews
43 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

What a charming location this hotel is on a island that is serviced by a 24 hour ferry service at no charge to the visitor. We arrived about 5 pm ( would suggest downloading the directions from the internet --we didn't ) and was meet by a member of staff who made the process of checking in a breeze and... More 

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Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear John, Thank you for taking the time to post your review and give us such wonderful feedback. We are delighted that you enjoyed your stay with us. The Castle dates back to the 16th century and is a very unique place situated on an Island. Dinner in the Munster Room is a great experience and never disappoints. Our Head... More 

Chicago, Illinois
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Beautiful place, terrible service. We stayed in the lodges, the only thing nearby is pizza and burgers. The restaurant is too small for the accommodations. We came from the U.S for special trip for my mom, disappointed to say the least. Stay in the city, don't get stuck there.

Was this review helpful? Yes 2
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post your comments. I was very disappointed to read that your experience here at Waterford Castle Island Resort was so disappointing. The Lodges here are very popular offering spacious accommodation for families, groups of friends and golfers. The Lodges are a good alternative for those who do not want to stay... More 

United States
Contributor
16 reviews 16 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

I don't regret my stay because it is a castle after all, but there were some things about the room that perplexed me. First, there is no tea and coffee service in the room. Even the cheapest one-star hotel has that. Second, the bathrobes are thin, threadbare, and feel like sandpaper. The hotel should be ashamed to offer those dreadful,... More 

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Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post your review. I was very disappointed to read that you found some aspects of your room less than satisfactory and I would like to apologise for not meeting your expectations. After a couple of years of uncertainty Waterford Castle was purchased recently. Our new owner is very passionate about the... More 

Top Contributor
50 reviews 50 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped by for lunch on the Monday of a long weekend. The bar is very small, but we had the most delicious lunch there. A fantastic salad and a delicious vegetarian pasta with perfectly cooked vegetables - if only we'd had room for a desert. Coffee was ok, and they had a great local beer. Staff were very friendly... More 

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Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post your review and give us such wonderful feedback. We are delighted that you enjoyed Lunch with us in the Fitzgerald Room. Our culinary team take great pride in their food always inventing and changing items that they hope our customers will enjoy. I look forward to sharing your comments with... More 

County Limerick, Ireland
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

My husband and I spent one night in waterford castle hotel in the wyes room on Friday 1st may. The room had a shabby look about it with a carpet that was wrinkled and five of the mullioned panes were cracked and looked horrible. We would however have coped with this but when we returned to our room following the... More 

Was this review helpful? Yes 1
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post your review following your recent visit to Waterford Castle. I was disappointed to read that some aspects of your visit to The Castle were disappointing and I would like to apologise for the shortfalls you experienced and the distress caused to you. The rooms here at The Castle are all... More 

Senior Contributor
30 reviews 30 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We actually stayed in the "lodges" on the grounds of Waterford Castle. There were 4 in our party and we stayed in on of the three bed roomed houses. The houses are very spacious and very well appointed and comfortable. The resort is on an island and you have to get a little ferry across to it. On our first... More 

Was this review helpful? Yes 1
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post your review, and give us such wonderful feedback. The Garden Lodges here at Waterford Castle are a home away from home and very spacious, easily accommodating up to six adults. I am glad to see you were able to enjoy all we have to offer here on the Island including... More 

County Dublin, Ireland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Waterford Castle is a truly unique, majestic and one of the most ( in not the ) most beautiful venue in Ireland. My husband and I got married there in March 2015, fairytale setting is an understatement! Everything was so fluent and professional from the outset. Both Mirka ( the wedding planner ) and Antonio ( Restaurant Manager ) are... More 

Was this review helpful? Yes 1
Helen C, General Manager at Waterford Castle Hotel, responded to this review

Dear Mrs McKenna. Thank you for taking the time to post your review, and give us such wonderful feedback following your wedding here with us in March. We all hope you are settling into married life. The Island is a truly unique place, especially for a wedding. From the short ferry ride on to The Island, to the beautiful tree... More 

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Amenities