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Hillgrove Hotel, Leisure & Spa

Travelers' Choice award winner
Old Armagh Road, Monaghan, Ireland
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Hillgrove Hotel, Leisure & Spa
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1,042 Reviews from our TripAdvisor Community

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County Tipperary, Ireland
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Unfortunately my stay at this hotel was just one bad experience after another. I emailed Sharon at the Hotel before writing here. I did get a reply which was one excuse after another, I don't want excuses!!! A good hotel would offer you a partial refund, or a discount on your next stay, did any of the above happen NO!!!!... More 

Helpful?
6 Thank Gorgonize
HotelOwnerMonaghan, Director of Sales at Hillgrove Hotel, Leisure & Spa, responded to this review

Dear Gorgonize Firstly I want to thank you for choosing the 4 Star Hillgrove Hotel Leisure & Spa to have your meeting. I have read through your comments and would just like to acknowledge that we take on board all customer feedback as without this we cannot strive to improve. To go through your points: Thank you for the lovely... More 

West Sussex, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

What a great hotel! Love the funky decor and quirky touches. The staff were happy, helpful and very accommodating. Comfy bar, good food - and a gin menu! What more could you need?! Definitely recommend it and will be back the next time I am in Monaghan.

Helpful?
Thank jobriault
HotelOwnerMonaghan, Director of Sales at Hillgrove Hotel, Leisure & Spa, responded to this review

Dear Jobriault Firstly thank you for taking the time to write your review. The owners and management team are delighted that you enjoyed your recent stay at the "funky" Hillgrove Hotel Leisure & Spa. Glad to hear you enjoyed our Gin menu. Looking forward to your return visit. Kind regards Sharon McMahon Sales & Marketing More 

Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed here in Sept for a wedding. We really enjoyed our stay. The food at the wedding was great and the function room was lovely. Our bedroom was really spacious and had everything we needed plus more. The bed was big and comfy. The bar served nice food and was nice to sit and have a drink in. My only... More 

Helpful?
Thank mimi16x
HotelOwnerMonaghan, Director of Sales at Hillgrove Hotel, Leisure & Spa, responded to this review

Dear Mimi16x Thank you for taking the time to write this review and also for your lovely comments about the wedding you attended and the hotel facilities. I am really sorry for any misunderstanding ref the Hairdryer and I will take this up with our Housekeeping Manager. Looking forward to your return visit. Kind regards Sharon McMahon Sales & Marketing More 

Belfast, United Kingdom
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed in the hillgrove quite a few times now and I have to say it is defo one of my favourite hotels!! I booked a nights stay as a little Xmas treat for the hubby and our twins! It was fantastic! The hotel is one of the most child friendly hotels I have ever been too! This isothermal... More 

Helpful?
Thank Julzlong83
Newry, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Birthday weekend break Food amazballs , in both restaurant and bar, staff all excellent very happy crew , time for everyone , cant do enough for you , very family friendly , we went as a couple this time and loved it that much we are trying to get next weekend booked and take the kids, spa hair dressers pool... More 

Helpful?
1 Thank BernieGoodwill
Tyrone
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We are just coming down from all the excitement of our wedding at the weekend, our reception was held in the Van Gogh suite at the back of the hotel. From start to finish, the service we received from the hotel and its staff was second to none. Both the welcome area and the reception room itself were beautifully decorated... More 

Helpful?
Thank Iluvmyweekendbreaks
County Monaghan, Ireland
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Came here with a group of friends and found the food not up to standard of a 4 star hotel. The ribs were like charcoal and the beef medallions were tough and tasteless, it's not the first time to eat here and have never left totally satisfied with my meal.

Helpful?
2 Thank honeymittens
HotelOwnerMonaghan, Director of Sales at Hillgrove Hotel, Leisure & Spa, responded to this review

Dear honeymittens Naturally I was very disappointed to read your review, however, I realise that without knowing our downfalls we can not strive to improve. In order for me to investigate your complaint can you let me know when you dined with us by emailing me directly at sharon@hillgrovehotel.com. Kind regards Sharon McMahon Sales & Marketing More 

Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I took my partner here for a relaxing break I upgraded our room to the honeymoon suite for an extra surprise When we got there the hotel was gorgeous staff were so helpful We got to r room and it was stunning I thought wow!!! We later went for dinner which was also really nice .. Then went into the... More 

Helpful?
1 Thank Fridaylunchdates
HotelOwnerMonaghan, Director of Sales at Hillgrove Hotel, Leisure & Spa, responded to this review

Dear Fridaylunchdates Firstly thank you so much for choosing the Hillgrove Hotel for your recent break. Thank you for the lovely comments about the hotel decor, staff and food, which we really appreciate. I am really sorry that the lift disturbed your sleep and I can honestly say we have NEVER heard this complaint before in the 20 years that... More 

N Ireland
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Got a good deal for bed & Breakfast staying on a Sunday night. Had food in the bar which was very busy food was lovely would definitely recommend and the breakfast was lovely too. My only fault with this hotel was the heat in the bedroom it was so hot we both felt sick even after turning the heat off... More 

Helpful?
Thank Una M
HotelOwnerMonaghan, Director of Sales at Hillgrove Hotel, Leisure & Spa, responded to this review

Dear Una M Thank you for choosing the Hillgrove Hotel and your lovely comments about the food. There was love music in the hotel each night between Christmas & New year . Generally we have live music on a Saturday night. i am sorry that you found the rooms too warm and I will certainly speak to our Housekeeping about... More 

Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Stated here with my wife and 5 month old in November 2015. We found the staff to be most pleasant and helpful. We requested a high room and were accommodated. Breakfast is good. The bar food menu is ok but could be improved a little. A lot of the choices are deep fried. Will definitely consider this hotel when in... More 

Helpful?
Thank Swordsdude
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