I atayed in this hotel and was most disappointed with the service provided. I have never experienced the level of heat in the corridors and there was a strong chlorine smell in the lifts area, perhaps it is near their leisure centre?? I requested brown soda bread at breakfast time and was presented with a "microwave defrosted" pairs of slices... more

My boyfriend and I returned from another great stay in the Castletroy Park Hotel, We were worried about the changes that might be in place as it has recently been taken over by Carlton Hotels but a few familiar faces on check in set our minds at ease. The service and attention to detail is second to none. We were... more

Stayed 2 nights recently for a concert in Limerick & was very dissapointed with the overall quality of the hotel-could only rate it as a good 2.5 star ,definetly not 4 star.The hotel needs a serious make over as the furnishings in the rooms & public areas are very dated .There was a strong musty odour in our room ,probably... more

Having stayed at the Castletroy for many years,we wondered what the change in ownership would bring.If our recent visit is anything to go by,all is well and even better.Service remains excellent with friendly,helpful staff.Although breakfast appears to be less grand than before,the reality is that it is even better for being simpler.Food quality excellent with prices no dearer than any... more

room adequate, pool fine, staff friendly during stay. however unbelievably it took a month to have a left behind set of car, office & house keys sent on-led to serious inconvenience and much expense. conflicting stories and ignored emails were really just not good enough. so check very carefully before leaving. more

Stayed in this Carlton Castletroy Hotel at the Easter Weekend '09 for a relaxing weekend away with wife and baby. I choose the hotel on the basis on reviews from Trip Advisor. The overwhelming memory of staying here was the staff who were extremely helpful and friendly, one of the best I have come across. I hope they keep this... more

The Castletroy is a nice hotel, it was probably very high end 10 years ago but now it feels a little tired and shabby. The rooms and leisure centre are in need a face lift. Very 1990's feel to the place. The gym machines are creaking! and the changing rooms smelt pretty bad and stale. The staff are great, the... more

We booked following the reviews on Trip Advisor and were not disappointed. The service was extraordinarly good - everyone we met was courteous, discrete and helpful. We had a problem in our room with the hot water - minor plumbing problem. Rang to reception, they sent someone up immediately and within 5 minutes had us moved to an upgraded room... more

From the moment we pulled up outside the concierge was incredible. He came out to help me with our wheelchair and set us up in the reception area because we were very early in the day having come straight from the Liverpool Dublin ferry. They said we were a bit early and may have a bit of a wait for... more