The rooms were excellent, good entertainment in the bar on new year's eve and really nice food in the restaurant. The staff were all very helpful as well, though the directions were a bit dodgy, ended up going into the city centre rather than onto the ring road. Overall though, I would definitely recommend it. The deal we got was...
More
Dear Guest,
Many thanks for posting your comments, we are delighted you had a great time with us. Should you have to book a twin room again please give the hotel a call directly as sometimes we have double rooms available and we would be delighted to change your room type.
I will also check our directions on our website...
More
We were looking forward to a grand family reunion in Kilkenny this Christmas, travelling far and wide to come together. As I have suffered some health problems this year and am in my 'senior years' - plus pressure on bed space - decided to try this hotel again, as stayed once before. This allowed for a quiet retreat at the...
More
Dear Guest,
Thank you for taking the time to post your comments on TripAdvisor.
Christmas is a very special time of year and we are delighted that you had such a great time with us over this Festive Period.
All the team at Hotel Kilkenny would like to wish you the very best for 2012 and we look forward to...
More
we enjoyed our stay in this hotel, reception staff friendly and informative. Rooms spacious and clean. Hotel ten minutes walk from city, which we enjoyed the walk. Breakfast very nice, and service excellent. Will definately would recommend and we will return.
More
Dear Guest,
Thank you for taking the time to post your kind comments, we are delighted to see you had an enjoyable stay with us and everyone at Hotel Kilkenny looks forward to welcoming you back again very soon
Kind regards the Management and Staff of Hotel Kilkenny.
__________________________________________________________________________
Hotel Kilkenny employs a team of 150 dedicated people who are...
More
Stayed here for a wedding. Didn't get a chance to sleep in due to noise coming in every direction - floor above and the corridors. Could hear doors banging and full conversations from within the room.
Had lunch the next day which was disappointing. Some of my party did not touch their food. Staff member didn't comment when food was...
More
Dear Guest,
Thank you for your feedback, customer service is of paramount importance to us and my apologies that your comments to our server were not acted upon. We are the FIRST hotel in Ireland (indeed the world) to have a new and dynamic instant text messaging service available - "Instant Opinion" gives our customers direct contact with the Manager...
More
Just back from a fab stay at Hotel Kilkenny, lovely staff, food and service. Beautiful rooms very spacious. Will definately be back.
More
Dear Guest,
Thank you for taking the time to post your comments on TripAdvisor. We are delighted to hear you enjoyed your stay and we look forward to welcoming you back to us again very soon.
Kind regards the Management and Staff of Hotel Kilkenny.
________________________________________________________________________________
Hotel Kilkenny employs a team of 150 dedicated people who are focused on delivering...
More
We booked online and got a fab rate of B&B of €99 for both of us on a Sunday night, which included an upgrade to a superior room, which being very honest we would have happily paid for! Our room was huge, the bathroom was bigger than our small bedroom !!!!!
Well worth a visit.
More
Dear Guest,
Its great to hear positive feedback from you with regards to our Deluxe Rooms.
On select dates we have great special offers available both on line and directly from the Hotel should you call. I am delighted you had a great stay and hopefully we shall welcome you back to see us again very soon
Kind regards the...
More
I stayed in the hotel Kilkenny for 2 nights recently and was very disappointed. The rooms are very poorly sound insulated and could hear every door bang on our floor. The hotel did agree to relocate us on the second night of our stay but again the same problem arose. We ate from the bar menu and unfortunately the food...
More
Dear Guest,
Thank you for your kind comments about the Team here at Hotel Kilkenny. Customer Service is of the utmost importance to us and something we try to excel at daily.
Unfortunately Fire Regulations instruct us to ensure that all doors close efficiently in all out Guest Rooms and so I can only apologise for the noise levels from...
More
Went to Kilkenny yesterday to stay overnight in Hotel Kilkenny. We arrived there at 1.45 to be told the room would not be ready until 4pm (far to late , if you were going to a wedding and hoping to change your clothes there) we went into town but never got a phone call when the room was ready as...
More
Dear Guest,
Thank you for your comments, unfortunately check in time for the hotel is 4pm this is the time we guarantee our rooms will be available. Prior to this time we give people the option of using our Leisure Club to change in should they need to do so. However a lot of our guests requesting an early arrival...
More
Spent a weekend at the Hotel Kilkenny, very clean, decent size rooms and the staff very friendly and helpful. The pool was lovely, with the hottest jacuzzi i have ever used! Great location only a short walk from the bars and shops of Kilkenny town.
More
Dear Guest,
Many thanks for your kind comments, we are indeed ideally situated within the Medieval City of Kilkenny for your perfect shot break away. Easy access to all the Cities Pubs and Restaurants along with comfortable guest bedrooms and great food located within the hotel also.
We look forward to seeing you again soon
Kind regards the Management and...
More
Great Location with ample parking. Clean rooms & friendly staff.
Anyone who likes to "collect" things from a hotel be very sure to read the hotel directory. It made me laugh.
More
Dear Guest,
Thank you for taking the time to post your comments on TripAdvisor it is great to hear you had an enjoyable stay with us.
We look forward to welcoming you back to us again very soon.
Kind regards the Management and Staff of Hotel Kilkenny.
Hotel Kilkenny employs a team of 150 dedicated people who are focused on...
More
316 Reviews
274 Reviews
360 Reviews
