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Hotel Kilkenny

4.0 of 5 College Road, Kilkenny, Ireland
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Certificate of Excellence 2014
Hotel Kilkenny
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Hotel Kilkenny
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971 reviews from our community

Traveler rating
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    303
    178
    79
    35
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dublin
Reviewer
3 reviews 3 reviews
4 of 5 stars NEW

Visited this hotel for 2 nights and did not want to leave by the end of it. From the minute we arrived, the staff were friendly and helpful in whatever way possible. We arrived earlier than check in time as we wanted to watch the rugby and they took our bags and showed us to the bar. Bar was a... More 

Was this review helpful? Yes 1
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us. We are extremely pleased to hear that you enjoyed our hotel facilities. We appreciate your kind feedback on our rooms, hotel location, food and staff. Many thanks for staying with us on this occasion. We hope to have the opportunity to welcome you back again... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Just home after spending a Long weekend down in Kilkenny celebrating wedding anniversary. Nice hotel, lovely smiling staff and lovely food. Splashed out a little for the luxury room. Lovely spacious room with a balcony. Really quiet and only a 10-15 walk into town, with taxis readily available if not up for the dander. My only gripe, the tv's were... More 

Was this review helpful? Yes
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review

Dear Guest, I am delighted to see that our service & facilities exceeded your expectations. It is very encouraging when our guests take the time to share these great experiences with us as our team and I greatly appreciate this feedback. We look forward to welcoming you back to us in the very near future. Best Regards, Ciara Lawlor Front... More 

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed from Thursday 19th until Sunday 22nd, we checked in and had loads of bag as we were staying for a wedding in the hotel we were staying in different rooms as a family member was getting married,we asked could we get help getting the bags to the room and were told they didn't have anyone to help. Found bar... More 

Was this review helpful? Yes 3
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us. I was disappointed & surprised to read about your stay. I would like to reassure you that what you experienced is certainly not consistent with our service standards or what our guests in general experience when they stay with us. Please accept my sincerest apologies... More 

Dublin, Ireland
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently booked this hotel on a weekend break they had available for my birthday.We had drinks in the bar that afternoon and it was very busy as there was a wedding on but all the staff lovely.We had dinner that evening in the hotel restaurant and the menu was appealing and portions alot bigger than in other hotel deals.The hotel... More 

Was this review helpful? Yes 2
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review

Dear Guest, Thank you for taking the time to post your review on your recent stay with us. It is so nice to receive such lovely feedback from our guests, I was so glad to read that you enjoyed your stay here with us. We all work so hard in each & every department of the hotel, it’s so nice... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had our wedding reception at hotel Kilkenny on the 5th of January 2015. A lot of our family and friends stayed in the hotel the night before and after the wedding and the hotel staff were fantastic and very helpful to all the guests with all their needs. Our guests commented that the service and food during their stay... More 

Was this review helpful? Yes 1
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review

Dear Gerard & Deborah, I am so happy that you had such a wonderful day! I know Hilary, Eimear and all of the team here at Hotel Kilkenny will be delighted that they have played a part on your special day. It was an absolute pleasure for all of the team in looking after your wedding. We pride ourselves on... More 

Limerick, Ireland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Lovely hotel friendly staff except for one barman. We paid €89 for room only and we were delighted with that price I think charging €150 for 1 night in a hotel is excessive and we were delighted we didn't pay that

Review collected in partnership with Skoosh

Was this review helpful? Yes 1
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review

Dear Siobhan, Thank you for taking the time to share your feedback, I am glad to hear you enjoyed your stay and I hope we have the pleasure of welcoming you back. Kind Regards, Ciara Lawlor Front Office Manager We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome... More 

Midlands
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Room was ok but breakfast was very disappointing. We both ordered scrambled egg with smoked salmon, tea, coffee and toast. The breakfast arrived with bland scrambled eggs and cold smoked salmon on a slice of brown bread, I was expecting a hot breakfast. The tea, coffee and toast were not served. I reminded the waitress three times that we hadn't... More 

Was this review helpful? Yes
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us. We are disappointed to learn of your experience with our breakfast as this is one of our most complimented areas by other guests. Your feedback is valued and we will look to address these mentioned areas in the future. It seems that it had been... More 

County Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Hotel is clean, but at 140 euro a night B&B our room was disappointing. Only black out curtains on window, no proper. Urbanism, room seemed "unfinished" and was not very luxiouruis or special as advertised. Disappointed. We had same room as friends also staying for 60euro cheaper booking on Roomex! Not the first time we have stayed here and not... More 

Was this review helpful? Yes 1
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review

Dear Monica, I am disappointed to learn or our shortcomings, but I can assure you your feedback in this regard is very valuable and action will be taken to rectify these shortcomings. I greatly appreciate all guest feedback as it affords us an opportunity to improve all aspects of our hotel and provide feedback to our team. I hope we... More 

Dublin
Contributor
11 reviews 11 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel over valentines weekend and it was amazing... The rooms were spotless, the hallways spotless, bar/restaurant area spotless as a matter of fact the whole complex is spotless.. Staff are spot on, good mannered and all round seem to make the customer no.1 (in my opinion). The weekend was a busy one for the hotel there were... More 

Was this review helpful? Yes 7
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review

Dear Anthony, Thank you for such lovely feedback, When we receive a review such as yours it is such a positive reinforcement of the combined efforts of our entire team who really strive daily to provide memorable experiences for our guests. Again, thank you for your review. I will be sure to share your feedback with our team and we... More 

Cork, Ireland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A visit to this hotel is a must. The staff at this hotel are amazing and I can't wait to go back. We ate in both the restaurant and bar, the food is outstanding and got good value for money. All the staff were very attentive, friendly and happy to chat and ask how our day went. Rooms were spotless... More 

Was this review helpful? Yes 5
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review

Dear Colette, Thank you for taking the time to review your stay at our hotel. We are delighted to hear your wonderful feedback on your stay with us and are extremely pleased to know that you had such an enjoyable time here. I will be sure to share your very nice feedback to all the staff. Many thanks for choosing... More 

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Additional Information about Hotel Kilkenny

Address: College Road, Kilkenny, Ireland
Location: Ireland > Province of Leinster > County Kilkenny > Kilkenny
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Kilkenny 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Quality Inn Kilkenny
Kilkenny Quality Inn
Hotel Style:
#4 Business Hotel in Kilkenny
#6 Romantic Hotel in Kilkenny
#8 Luxury Hotel in Kilkenny
#9 Family Hotel in Kilkenny

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