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Hotel Kilkenny

Certificate of Excellence
College Road, Kilkenny, Ireland
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Hotel Kilkenny
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Hotel Kilkenny
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1,010 reviews from our community

Traveler rating
    399
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    182
    81
    35
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cork
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our group arrived on Friday 1st May and departed on Monday 4th May. From the moment we arrived to the time of our departure we were treated with the utmost care and attention. The staff throughout the hotel were courteous and helpful. The staff in the restaurant proved capable of looking after every request and were chatty and cheerful as... More 

Was this review helpful? Yes 6
County Tipperary, Ireland
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My friend and I stayed here over the weekend extremely impressed by reception staff bar and serving staff,they couldn't have been more helpful and accommodating, I cannot recommend this hotel highly enough. Room was very spacious and comfortable, everything possible we needed was available in this room which made our stay truly enjoyable. Thank you all again. Breda

Was this review helpful? Yes 5
Sydney, Australia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had our wedding in Hotel Kilkenny in December 2014 and couldn't have been happier with how the day went. The hotel was amazing and we had a brilliant day. The hotel staff were excellent, food amazing and the accommodation was greatly. We actually had over 50 rooms booked and everyone was extremely happy with their stay with many commenting... More 

Was this review helpful? Yes 5
Kildare, Ireland
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here with my mother and her sister for a night in April. We had booked the weeknight stay and spa package which included room,breakfast,dinner and a spa voucher to the value of €50. There were 3 of us staying. We usually do spa deals in hotels and have never had an issue. However on booking in there was... More 

Was this review helpful? Yes
Hotekilkenny, General Manager at Hotel Kilkenny, responded to this review

Dear Megs97 Thank you for taking the time to review your stay with us. We value any feedback to help us improve, I have highlighted your comments regarding the wording of the package deal and we will amend this accordingly. I have also contacted our internet service engineer to survey our WiFi as we have installed a significantly upgraded wireless... More 

Northern Ireland
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night, hotel is in a good location with ample free parking. Room was spacious, clean and quiet. I did not eat in the hotel in the evening, instead walking into the town centre, which takes about 10 minutes. I was aware of a sign in the hotel that suggested waiting times for breakfast could be 10... More 

Was this review helpful? Yes 5
Hotekilkenny, General Manager at Hotel Kilkenny, responded to this review

Dear Joanne Thank you for your fantastic review, Delighted you enjoyed your stay and I will pass your comments onto the team. We look forward to welcoming you back again soon! Warm Regards David Byrne General Manager We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive... More 

Katy, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

I stay quite often in this hotel as the location is ideal for my visits. I do like the bedrooms they are always clean and well stocked. I would have to say the service for breakfast EVERY morning had been awful. Customers have been waiting to be seated for up to 10 mins, wrong orders given to tables, lots of... More 

Was this review helpful? Yes
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review

Dear Return Guest, It’s always great to welcome back guests time after time. Sorry to hear our breakfast service has let us down. I have pass on your feed back to our General Manager. Thank you for your loyalty and I hope to have the pleasure of welcoming you back to us again. Kind Regards Jaime Huesca Front Office Manager... More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Again another great stay and a great surprise to see that the bar area had really a lot of work done to it this hotel has spent a lot of money up grading which is nice to see the bar food is as good as you would in many restaurants looking forward to our next stay

Was this review helpful? Yes 6
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review

Dear Guest, I am delighted you enjoyed your stay with us... thank you for the kind review. We look forward to welcoming you back to us again in the near future. Kind regards, Jaime Huesca Front Office Manger _________________________________________________________________________ We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome... More 

Dublin,Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

stayed in ground floor room with no ventilation. Had to open window and yet it did not have any secure fixing to prevent unauthorised access after all it was ground floor room. Pretentious decor and bathroom had rust stains behind the WHB and the hand rail in show bath was rusty. Shower head needs to be descaled and water did... More 

Was this review helpful? Yes 2
Hotekilkenny, General Manager at Hotel Kilkenny, responded to this review

Dear profit105 Thank you for reviewing your stay with us. I would have appreciated the opportunity to speak with you in person during your stay to assist you with any grievances you may have had, and also to inspect the issued you raised regarding the bathroom in your room as unfortunately I cannot find the described problems in the rooms... More 

Saint Louis, Missouri
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Though Hotel Kllkenny is on the outskirts of the city centre, it is a ten minute walk to Kilkenny Castle. The ample parking is on-site. The room was spacious and had an tea service, something we really enjoy. One negative note, the breakfast service was slow and inconsistent.

Was this review helpful? Yes 7
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review

Dear Guest, Many thanks for your review of your recent stay with us. We are delighted to hear that you enjoyed your time with us. Indeed our hotel’s location is quite central, so we are pleased to receive such positive feedback on it and the surrounding area. I am very sorry to read that while you enjoyed your stay with... More 

Dublin, Ireland
Contributor
14 reviews 14 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a quick overnight in Kilkenny. Couldn't have landed better, with a nice hotel and comfortable room for only €69. Had dinner in the bar on arrival which was tasty and reasonable with friendly staff. Would return again and recommend for a quick stop or longer!

Was this review helpful? Yes 9
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review

Dear Guest, Thank you for taking the time to share your recent stay with us. We were thrilled reading your excellent comment's regarding our staff and all our facilities we provide. We will not miss the opportunity to share them with the entire team! I do hope we will have the chance to welcome you back to the Hotel in... More 

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Amenities