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Hotel Kilkenny

Certificate of Excellence
College Road, Kilkenny, Ireland
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Hotel Kilkenny
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1,050 Reviews from our TripAdvisor Community

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Traveler rating
    416
    325
    190
    82
    37
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (1050)
  • Mar-May only
    (259)
  • Jun-Aug only
    (350)
  • Sep-Nov only
    (251)
  • Dec-Feb only
    (190)
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Waterford, Ireland
Level Contributor
3 reviews
1 of 5 stars Reviewed yesterday NEW

Not what I was expecting from the website or the price. Room was basic for a delux room for which I paid extra for. Bar was cold. Bar staff need to learn courtesy and manners and how to clean. I was handed a filthy dirty menu to choose from. It was such a turn off We left the hotel every... More 

Was this review helpful? Yes 1
1 of 5 stars Reviewed 2 days ago NEW via mobile

My family and extended (3 double rooms booked) months prior to arrival for a nearby weddin. Upon our arrival we were greeted by a rude unfriendly staff member (male/manager) No welcome words, grumpy face and actually purposely unhelpful. Clearly never excelled in his class in hospitality. We arrived at 2pm (ish) wanting to check in and prepare for a wedding... More 

Was this review helpful? Yes 6
County Wicklow, Ireland
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at Hotel Kilkenny for 3 nights in June. We had a beautiful room with a balcony and a super comfy bed. Nothing about this Hotel disappointed me, the staff were super friendly. The food was excellent, breakfast, Lunch and Dinner, we will definitely return to Hotel Kilkenny again and would highly recommend it.

Was this review helpful? Yes 4
Level Contributor
6 reviews
2 of 5 stars Reviewed 2 days ago NEW

The lady and I stayed here during our adventures of Ireland. This place looked promising from the site and the grounds were nice. The staff was ok. The pure bar was terrible, overpriced and food was lousy. The bed in the rooms might as well be made of plywood.

Was this review helpful? Yes 3
Level Contributor
8 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

The front desk staff were friendly, but it wasn't what I expected from the website pictures. Also, the restaurant 'Pure' was horrible service. I would give it the worst possible rating. Very unwelcoming. And the brownie dessert was basically a brownie out of a box with ice cream.

Was this review helpful? Yes 1
Hertfordshire
Level Contributor
112 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed one night here. We had room 309 which was at the back of the hotel and looked onto a service area. It was quiet. The décor is unusual but the room was clean. I used the swimming pool which was clean. The showers have a timer on the water so you keep having to push a button to get... More 

Was this review helpful? Yes 3
Dublin, Ireland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Not a bad hotel at all, quite enjoyed our stay, the room we stayed in was quite large with a outside door to a small quiet patio area. Only downside was that you couldnt lower the volume on the tv past 11 making it quite loud if someone wanted to sleep but the other watch the tv. The hotel itself... More 

Was this review helpful? Yes 3
HotelKilkenny, General Manager at Hotel Kilkenny, responded to this review

Dear Guest Thank you for taking the time to review your experience. I’m delighted you enjoyed your stay over all and that you will visit again. I have briefed the team on your feedback regarding the bar atmosphere and also your meal and thank you for bringing this to my attention. Warm Regards David Byrne General Manager. We employ a... More 

County Waterford, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at hotel Kilkenny for two nights with my partner. On arrival there was no available spaces for us to park along with many other guests arriving and another member of my family who had arrived just prior to us. He managed to park alongside a curb and did not appear to be disrupting the flow of traffic. We... More 

Was this review helpful? Yes 3
HotelKilkenny, General Manager at Hotel Kilkenny, responded to this review

Dear Guest Thank you for taking the time to review your experience. My sincerest apologises for your experience on arrival in our car park and for not having the opportunity to speak to you in person. I would like to speak to you directly regarding this, my contact details are below if you can contact me at you convenience. Warm... More 

Monaghan, Ireland
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at Hotel Kilkenny for 3 nights while on a work training course in June 2015. The hotel is lovely, very friendly & helpful staff, lovely food. Comfortable & clean bedroom. Would recommend. I didn't get to use the leisure centre but it looked lovely.

Was this review helpful? Yes 5
HotelKilkenny, General Manager at Hotel Kilkenny, responded to this review

Dear Guest Thank you for your great review. I’m delighted you enjoyed your stay and hope to welcome you back again soon. Thank you for choosing Hotel Kilkenny. Warm Regards David Byrne General Manager. We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this... More 

San Juan Cosala, Mexico
Level Contributor
191 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed 1 week ago

It's an easy ten minute walk to the city center and that was the primary reason for choosing this hotel. The receptionist was very friendly and knowledgeable. The room was nicely updated and larger than I expected. The beds were comfortable. Still I had a problem sleeping. I was too warm with the comforter, or the blanket. To cold without.... More 

Was this review helpful? Yes 3
HotelKilkenny, General Manager at Hotel Kilkenny, responded to this review

Dear Dean Thank you for taking the time to review your stay with us. I’m glad you enjoyed your stay overall, I have addressed the issues with the pillows with our accommodation manager. I’m disappointed the bar food was not to your liking as it’s cooked from fresh for every dish. I have discussed with our head chef. Thank you... More 

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