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Fels Point Hotel

Dan Spring Road, Tralee, Ireland (Formerly Carlton Hotel Tralee)
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Fels Point Hotel
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599 Reviews from our TripAdvisor Community

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Traveler rating
    236
    197
    94
    42
    30
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153
207
22
67
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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  • English first
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  • German first
  • Italian first
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English first
  • All months
    (599)
  • Mar-May only
    (149)
  • Jun-Aug only
    (234)
  • Sep-Nov only
    (130)
  • Dec-Feb only
    (86)
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Cavan, Ireland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Conveniently located 5/10 min walk from Tralee. Reception staff just passed themselves, staff at dinner and breakfast were very friendly and professional. Rooms were comfortable and of decent size with fresh towels each day and a robe and slippers for comfort. No swimming pool which was a negative for me but otherwise a good hotel.

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Galway, Ireland
Level Contributor
8 reviews
8 hotel reviews
1 of 5 stars Reviewed 2 days ago NEW

Rang to Book treatments as we had been in the last 12 months and what a shock we proceeded to get. Asked for Manager we delt with last year she no longer works there, after our visit I'm not suprised. Asked for new Manager when she wasn't available asked if she could put a treatment package together for us as... More 

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Killarney, Ireland
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Excellent staff professional service... I especially want to mention the very friendly Sharon in the herbs and roses spa.. She is amazing at her job and will be a repeat customer because of how well she does her job... Highly recommended and have no problem recommending to anyone else... Very competitive prices and they do great monthly offers.. I travel... More 

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Cork, Ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I stayed at this "Hotel" back on the 27/02/15. I purchased this deal on Groupon which was for the following: I night for 2 in an Executive King Room with Breakfast and champagne on arrival, a €20 dinner and spa vouchers and late checkout till 2pm.... However what I actually got was the following: No Voucher No Late Checkout No... More 

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Denis D, General Manager at Fels Point Hotel, responded to this review

Dear Claire, I am in receipt of your comments which gave me cause for concern. Unfortunately i do not seem to have a record of your original feedback, I would like to discuss the matter further ,if you could contact me directly at the hotel 066 7199100, Please accept my sincere apologies for the shortcomings you encountered. I look forward... More 

Sourthern New England
Level Contributor
85 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I were visiting Ireland and spent two nights at this hotel. It was nice, big and modern. The Wi-Fi, was good and free. The room was nice and clean a nice breakfast in the morning. We had an "Irish" breakfast each of the two mornings . We used the hotel as our jump off point two visit... More 

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Level Contributor
176 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I can only recommend this as a very good value hotel. From reception checkin to breakfast and check out .. This is top class and value for money. While I was there the place was also busy with families .. The staff were busy but pleasant .. I was surprised .. A great little find ..

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Longford, Ireland
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I recently stayed here for two nights at the beginning of July as part of a package with my wife. Nice clean hotel with modern facilities and the wifi works !!! It was the weekend of the Ring of Kerry cycle which I was doing and as I had an early start I would miss breakfast. As I was passing... More 

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Parkland, Florida
Level Contributor
114 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel appearance is lovely. It has a modern feel to it with a nice lobby area. We were not greeted by any staff upon arrival. When we did see the front desk staff they were heads down. Once we started checking in they were nice enough. Nobody offered to help with our luggage. The room was a nice size... More 

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Birmingham, United Kingdom
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Booked this hotel on recommendation of a business colleague who had stayed here recently. The staff very polite friendly and efficient, the accommodation is very comfortable and the facilities, bar and restaurant are first class. The breakfast was excellent with a good selection to choose from. The hotel is in a quiet location which is a short distance outside the... More 

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boston
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed 1 week ago

My work got extended another day so I looked up hotels in Tralee on bookings.com and fels point hotel came up for 85.00 room only so because I was so near I decided to drive to hotel directly and check in.. Big mistake as receptionist with blonde hair won't mention her name was rude, no customer service skills .. I... More 

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Denis D, General Manager at Fels Point Hotel, responded to this review

Dear Guest, Firstly may I sincerely apologise to you for the shortcomings you encountered when booking your room with us and assure you that this is not indicative of the standard we strive to achieve. I have carried out an investigation into this and assure you that the necessary actions have taken place and will not occur again. Thank you... More 

Hotel Review Summarization

What travelers say

  • Very good(13)
  • Great value(6)
  • Full irish(5)
  • Kid Club(5)
  • Staff were friendly(3)
Questions? Get answers from hotel staff and past guests. Ask a question

84 photos of this hotel

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Room/suite (6)
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Dining (2)
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Hotel & grounds (8)
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Business center/function rooms (1)
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Other (7)
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