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Dromhall Hotel

Muckross Road, Killarney, Ireland
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Dromhall Hotel
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542 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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Chico,CA
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A first class hotel in Killarney. The food in the bistro and breakfast in the restaurant were excellent. Comfortable bed, good shower water pressure, warm and helpful staff. 7 minute walk to downtown. Too bad you can't control the weather. Plenty of good places to eat within a short walk

Was this review helpful? Yes
BernadetteRandles, General Manager at Dromhall Hotel, responded to this review

Dear ChicoRanMan Thank you for taking the time to write a review, following your recent visit. I was delighted to read your comments and to hear that you enjoyed every aspect of your stay with us. I am sorry about our unpredictable Irish weather! I hope it didn't spoil anything and that you may have an opportunity to come to... More 

Framingham, Massachusetts
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We spent two nights at this hotel as part of a tour group. Our first night they placed us in a room with 3 twin beds instead of a queen and 1 twin. We could not be moved until the next night because there were two other tour companies also at the hotel. We slept horrible because the beds were... More 

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BernadetteRandles, General Manager at Dromhall Hotel, responded to this review

Dear Julianna72 I was very concerned to read your review. I'm sorry that your stay with us was not up to expectations. I apologise for the rooming mix-up and the temporary water problem you experienced - the latter of which was outside of our control. We regularly host more than one tour group at a time, and we have been... More 

Kildare, Ireland
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Myself and my mam stayed in the Dromhall twice over the past few months. I cannot speak highly enough of this hotel. The staff are the friendliest staff we had ever met. Attention to detail is second to none. The rooms were so comfortable and absolutely spotless. Breakfast is outstanding and easily the best breakfast we had ever had in... More 

Was this review helpful? Yes
BernadetteRandles, General Manager at Dromhall Hotel, responded to this review

Dear Maria3280 Thank you for your wonderful comments. It's very heart-warming for us to receive feedback such as yours and I thank you for taking the time to write a review. I'm pleased you were able to visit Kayne's Bar & Bistro during your stay too, and that you found our food and staff there also to be of a... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for one night wish we could have stayed longer, welcoming and lovely receptionist who immediately set the tone for our stay. Room, staff, food and breakfast was all excellent. Warm, friendly and efficient service and staff can never be underestimated it's the key ingredient that makes the Dromhall Hotel stand out from others. Would have loved to... More 

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BernadetteRandles, General Manager at Dromhall Hotel, responded to this review

Dear trisha g Thank you so much for your lovely review. As a family-run hotel, we take great pride in the service we offer and the standard of food and comfort for our guests. It's very rewarding therefore to read comments such as yours and to learn that you clearly enjoyed your stay with us. We look forward to welcoming... More 

Dublin, Ireland
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 1 week ago

3 star hotel, ok location, run down. Nothing special though. Service at breakfast was sooooo sloowwww. Service in general was not good, the girl at the reception desk was not polite, I dropped by to ask a question and the woman at the desk didn't even look up from her work at me. I wouldn't be back, there are too... More 

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BernadetteRandles, General Manager at Dromhall Hotel, responded to this review

Dear MissPanties I was very concerned to read your review. I wonder if you have the right hotel? We are a 4* not a 3* hotel and, in all honesty, I could never describe us as 'rundown'. Your experience is at such odds to the majority of feedback we receive. I would be grateful if you could contact me personally... More 

Etna, California
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This luxury hotel was on our tour and we stayed two very enjoyable nights there. The full Irish breakfast menu is extensive and made to order. We found ourselves in a great central location for many attractions.The rooms were beautiful and they have a nice intimate dining area available for dinner. Most of all the staff was beyond friendly. We... More 

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BernadetteRandles, General Manager at Dromhall Hotel, responded to this review

Dear Juliana C Thank you so much for your lovely review. It was such a pleasure to learn that you obviously really enjoyed your stay with us. We like to offer our breakfasts to order, as well as buffet options, and we're lucky to have Kayne's Bistro and our Abbey Restaurant for dining. I was particularly pleased to read your... More 

Winnipeg Canada
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here 2 nights on a bus tour. I thought the hotel was very clean and well maintained. The staff were helpful and friendly. The breakfasts were very good and served. Would recommend this hotel.

Was this review helpful? Yes 2
BernadetteRandles, General Manager at Dromhall Hotel, responded to this review

Dear bobiej Thank you for taking the time to write a review, following your recent visit. I was pleased to learn that you enjoyed your stay with us, and that you liked our hotel, our staff and our food. We always aim for the highest standards so it's very rewarding to read comments such as yours. I hope you may... More 

Killarney, Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

I stayed for 4 days in April and it was the most restful comfortable stay which i needed at the time. Stayed in one of their front rooms and had a beautiful view of the hills and lakes. The food was excellent and the room was so comfortable could have stayed longer. The staff were excellent

Was this review helpful? Yes 1
BernadetteRandles, General Manager at Dromhall Hotel, responded to this review

Dear Katie2net Thank you for taking the time to write a review, following your recent stay with us. I was so pleased to learn that you enjoyed your visit very much - in particular the comfort of your room and our food. I hope that you may come and stay with us again one day. Kind regards More 

County Kerry, Ireland
1 review
4 of 5 stars Reviewed May 25, 2015

We recently stayed in the Dromhall Hotel having driven for several hours. Arriving into this hotel on a damp and dull evening one was immediately warmed by the cheerful and helpful staff in reception. An extra bonus of course was that my dog was allowed to stay as the hotel has designated rooms for dogs. The food was delicious and... More 

Was this review helpful? Yes
BernadetteRandles, General Manager at Dromhall Hotel, responded to this review

Dear monroe2015 Thank you for your lovely review. As a family-run hotel, we always aim for the highest standards in terms of our customer care and our food, so it was very rewarding to read your comments. It was our pleasure to take care of you and I'm delighted you enjoyed your stay. I hope that you may visit us... More 

Brisbane, Australia
Level Contributor
172 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
3 of 5 stars Reviewed May 24, 2015

Nice hotel, the foyer and reception were lovely. The check in was not very welcoming, no concierge help with bags. the room was nice but the bed very uncomfortable. The breakfast was lovely. So some positives and negative add up to a rating of average for the price

Was this review helpful? Yes 4
BernadetteRandles, General Manager at Dromhall Hotel, responded to this review

Dear pptuck Thank you for your honest review. I'm pleased that you liked our hotel and our food and enjoyed some aspects of your stay. I was sorry, however, to read your other comments. It is a policy of ours to offer guests help with their luggage, so I am very sorry that this was not afforded to you. I... More 

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