From the pictures I had seen, and the fact that it was supposed to have a spa on site, I expected more from the hotel. The lobby was promising but the room left a lot to be desired. We were on an upper floor, in the corner in what felt like a dormer. The room was small and everything was...
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Dear Guest
Thank you so much for taking the time to provide us with your feedback. I'm sorry that the hotel didnt meet your expectation, all of the hotel pictures on our website are recent pictures and not modified in any way. We have in the hotel a Rejuvination Room which has a very extensive menu for therapies and treatments,...
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I stayed at the hotel for 2 nights over a weekend. It was clean and comfortable, but not a 4 star hotel. The staff were great, always ready to help. Food in bar was good. Rooms are comfortable. Bathrooms are clean and nice. The weather was lovely while I was in Killarney and as a result the room was very...
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Dear Guest
Thank you so much for taking the time to provide us with your positive feedback. We are currently introducing a new Head Chef - Paul McLellan into the the Riverside Hotel and he brings with him a wealth of knowledge and experience, this has allowed us to transform our menus throughout the hotel and we are seeing advancment...
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We stayed one night. We were greeted in a very friendly manner by the hotel manager and he was very pleasant any time we met him throughout our stay. We spent the day shopping in Killarney. It was a beautiful sunny day and the town looked fab. There were loads of visitors and tourists around and the place was buzzing...
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Dear Mary,
Thank you so much for taking the time to provide your feedback regarding our hotel. Thank you for your positive comments about Christy and Victoria in the bar and Gearoid, the hotel manager working during your stay; it’s always nice when they get the recognition they thoroughly deserve. Our staff are our most valued asset.
I’m also glad...
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The restaurant staff are particularly good and efficient. While all staff were very good, I particularly mention Marissa, awarding her top marks for efficiency and her manner. A pleasure to eat at this type of place and be waited on by these folk.
Dear Guest,
Thank you so much for taking the time to provide us with your positive feedback. Thank you for your kind words about our staff and in particular, Marisa, she is a new member of staff that we are delighted with and she is beaming to know that her efficiency and manner is being noticed by our guests. We...
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Stayed at the riverside hotel for one night. €63 euro for a twin room, breakfast included. Quiet clean and comfortable rooms. Less than 10 mins walk to the main street in Killarney. Breakfast was grand the next morning.
Dear Guest,
Thank you so much for taking the time to provide us with your positive feedback. Our rates are always reasonable at the hotel and we are glad you took the time to experience the hotel for yourself. We look forward to seeing you again soon.
Warm Regards,
Chris
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After a long day of driving my mother & I (on our first visit to Ireland) stumbled across the Riverside Hotel in Killarney & what a find it was! Our first impression on entering the hotel was the light & spacious lobby area which was spotlessly clean & tidy & very inviting. We were greeted at the desk by a...
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Dear Guest,
Thank you so much for taking the time to provide your positive feedback regarding our hotel. Thank you for your positive comments about the “most charming gentleman”, it was actually myself although I must confess I had to think twice when I saw gentlemen as we mainly have female receptionists. Also thank you for your comments about our...
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We went into the Holiday Inn to get a room but the lounge area was very grungy and chair arms were black and dirty plus seeing that we are dedicated HGI priority club members we decided to walk next door and see what the Riverside Hotel offered. I'm glad we did, the rooms were extreamly spacious and clean. The bed...
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Dear Guest,
Thank you so much for taking the time to provide your positive feedback regarding our hotel. Thank you for your positive comments about Tomasz, he has only recently started working in the hotel and is proving himself to be a fantastic addition to the Riverside team and I know he will be delighted to know his efforts have...
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Absolutely brilliant hotel, very clean, comfortable and incredibly pleasant experience. From check in to check out I thoroughly enjoyed this hotel. Every member of staff were very pleasant and friendly. They were always ready and available to help. The food in the restaurant was amazing, the choice, presentation and overall experience was fantastic. The food portions were very generous and...
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We spend an overnight in Killarney due to a function we were attending. We could not say enough for the hotel. The staff were frendly and welcoming. The receptionist showed a real intererst in us and asked us the next day how the function went. Breakfast was great with lots of variety. Great comfortable chairs in reception with lovely open...
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Nice hotel, staff very friendly. Rooms are comfortable. Didn't try food. Free wifi which every hotel should have now. Great value
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