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Brook Lodge Hotel

Travelers' Choice award winner
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Town Centre | Msgr. O'Flaherty Road, High Street, Killarney, Ireland
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Brook Lodge Hotel
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Brook Lodge Hotel
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173 reviews from our community

Traveler rating
    141
    28
    2
    2
    0
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51
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6
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Tampa, Florida
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is everything a vacation to Ireland should be. I stayed here for a week with a group of about 30 other American students while we were studying abroad and we all fell in love. Right when you first walk in, the atmosphere is quiet, with flufly plush carpet and antique furnishings. The front desk staff are extrememly hospitable... More 

Was this review helpful? Yes
brooklodge, Brook Lodge at Brook Lodge Hotel, responded to this review

Dear Alyssa M, Thank you so much for this lovely review of your stay at Brook Lodge Hotel. I was delighted to hear that you and your group enjoyed your stay and that you found everything enjoyable. It means a lot to every one of us on the Brook Lodge team when we get such positive reviews. I will be... More 

Brisbane
Top Contributor
66 reviews 66 reviews
56 hotel reviews
101 helpful votes 101 helpful votes
2 of 5 stars Reviewed October 11, 2014

I want to start this post on a positive note: - The lady at checkin, Eileen I think, and the breakfast lady were excellent. Eileen was clear with directions, helpful and enthusiastic. The breakfast lady was a great laugh, and full of energy. Both were truly delightful on a global scale. - Location is great. An easy walk to everything,... More 

Was this review helpful? Yes 1
brooklodge, Manager at Brook Lodge Hotel, responded to this review

Dear kalaharigeorge, Thank you for your review I am very sorry this incident occurred. We did have a problem on that nigh with a Guest. We have never before had a complaint about our beds, as they are replaced regularly with high quality including super king Again i apologise for this. Joan Counihan, Manager More 

Lakewood, Colorado
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 9, 2014

Friendly and attentive staff, helpful with day tours and recommendations in town. Rooms are spacious. Nice walk to pubs and shopping. The only reason it's not rated a 5, I felt they fall a little short on the breakfast fare. Close to the train station too.

Was this review helpful? Yes
brooklodge, Brook Lodge Hotel at Brook Lodge Hotel, responded to this review

Dear Ssea_10, Thank you for taking the time to review Brook Lodge Hotel. We really appreciate your feedback and we have taken all your comments on board. I was delighted to hear that you found the staff friendly and helpful. Hopefully I will have the pleasure of welcoming you back in the near future. Kind Regards, Eileen More 

San Diego, California
1 review
5 of 5 stars Reviewed October 6, 2014

This hotel is gorgeous! The rooms were very large and very clean. The staff was accommodating and friendly. We had a great time there. So happy we were able to stay two nights. I highly recommend this hotel if you are in Killarney. It is in a great location close to everything and yet tucked away and quiet. Plenty of... More 

Was this review helpful? Yes
brooklodge, Brook Lodge Hotel at Brook Lodge Hotel, responded to this review

Dear Jennifer N, Thank you so much for this lovely review of your recent stay at Brook Lodge Hotel. We really appreciate your positive feedback and are so glad you enjoyed your stay with us. We look forward to welcoming you back in the near future. Kind regards, Eileen More 

Carmichael, California
Top Contributor
56 reviews 56 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 4, 2014

Brook Lodge was just as nice as all the other reviewers say. It is clean, nicely furnished, roomy. We loved the location. It's very close to restaurants, shops, and pubs, yet tucked away in a quiet spot. We appreciated help from the people on the front desk. For example when we arrived in town there were no cabs at the... More 

Was this review helpful? Yes
brooklodge, Brook Lodge Hotel at Brook Lodge Hotel, responded to this review

Dear JK _USA_10, Thank you so much for taking the time to review Brook Lodge Hotel. I was delighted to read all of your comments and especially pleased to hear that you found the staff helpful. Hopefully I will have the pleasure of welcoming you back in the near future. Kind Regards, Eileen More 

2 reviews
5 of 5 stars Reviewed October 1, 2014

This hotel was clean and well kept. The staff were cordial and the hotel is within walking distance to everything! The cost savings reasonable as well. Killarney was our favourite spot in Ireland and we wish we could have stayed longer!

Was this review helpful? Yes
brooklodge, Brook Lodge Hotel at Brook Lodge Hotel, responded to this review

Dear Leslie L, Thank you for taking the time to review Brook Lodge Hotel. I am delighted you enjoyed your stay with us and I look forward to welcoming you back in the near future. Kind Regards, Eileen More 

Myrtle Beach, South Carolina
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 22, 2014

Brook Lodge was our favorite stopover on our trip to Ireland. Our room (106) was perfect! Clean, quiet, absolutely wonderful. The staff at this hotel exemplified what service should be like everywhere. Breakfast each morning eas terrific-get the pancakes- and we hated to leave. Eileen at reception was just always eager to answer every question and provide us with whatever... More 

Was this review helpful? Yes
brooklodge, Brook Lodge Hotel at Brook Lodge Hotel, responded to this review

Dear Louise S, Thank you so much for this lovely review of your recent stay at Brook Lodge Hotel. We really appreciate your wonderful feedback and positive comments. On behalf of everybody here, thank you for the kind comments. It really makes it all worthwhile when somebody enjoys there stay as much as you did. We look forward to welcoming... More 

melbourne
Top Contributor
318 reviews 318 reviews
70 hotel reviews
153 helpful votes 153 helpful votes
5 of 5 stars Reviewed September 18, 2014

Stayed 2 nights with my wife. As soon as you walk into this place you can see it is well looked after. Very warm Irish welcome from all the staff. Built in 1999 to look like it was built in 1919 but obviously all mod cons. Great size rooms, good breakfast. 200 metres walk from Main Street in killarney. Parking... More 

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brooklodge, Brook Lodge Hotel at Brook Lodge Hotel, responded to this review

Dear Emelian, Thank you so much for taking the time to review Brook Lodge Hotel. We really appreciate your positive feedback and are so glad you enjoyed your stay with us. Hopefully I will have the pleasure of welcoming you back in the near future. Kind Regards, Eileen More 

El Campo, Texas
Contributor
19 reviews 19 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 13, 2014

Spent 2 nights at this hotel during our recent trip to Ireland. Since we had never traveled to Killarney before, we relied on Tripadvisor reviews to book our stay, and so glad we did. This hotel was wonderful. We had a large bedroom and the hotel is very conveniently located to shopping, dining and pubs. The staff was very friendly... More 

Was this review helpful? Yes
brooklodge, Brook Lodge Hotel at Brook Lodge Hotel, responded to this review

Dear Jazieg, Thank you for your wonderful feedback and positive comments. They are very much appreciated and mean a lot to us here at Brook Lodge Hotel. I am delighted you enjoyed your stay with us and I look forward to welcoming you back in the near future. Kind Regards, Eileen More 

California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 12, 2014

We had the great good luck to stay at Brook Lodge as part of a study tour in August, and it couldn't have been nicer. We had an extremely spacious, quiet, and clean room with a huge bath (nice to get both shower and a tub), a comfortable king bed, adelicious breakfast (still missing the pancakes and black pudding!), the... More 

Was this review helpful? Yes
brooklodge, Brook Lodge Hotel at Brook Lodge Hotel, responded to this review

Dear Tamlin63, Thank you so much for taking the time to review Brook Lodge Hotel. I was delighted to hear that you and your group enjoyed your stay and that you found everything enjoyable. Hopefully I will have the pleasure of welcoming you back in the near future. Kind Regards, Eileen More 

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